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Hotel Palace Heights

#31 of 618 Hotels in New Delhi
Certificate of Excellence
3.0 of 5
D - 26/28 | Connaught Place, New Delhi 110001, India
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Hotel Palace Heights
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Hotel Palace Heights
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474 reviews from our community

Traveler rating
    249
    185
    28
    7
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Greater Kochi, India
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I can't tell you how happy I was with my stay. Hotel Palace Heights offered great service, great rooms, in the perfect location. Every single one of the staff helped us get around Delhi and offered suggestions when asked. The food was also incredible. The price was very very fair. I would stay again, and plan to this summer! Great... More 

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Beijing, China
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Location, location and location! But that is not the only feature that sets this welcoming boutique hotel apart. The staff are very professional and made our stay in Delhi (an city that could otherwise be overwhelming and chaotic) very pleasant. Hotel Palace Heights is a heritage hotel constructed during the colonial period at the very heart of Delhi. It is... More 

Was this review helpful? Yes 1
New Delhi, India
2 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Though the hotel is decent. The staff is terrible. I stayed with a friend and when my other friends came to drop me back to my room in the night the guy (SUNDEEP) - who acted more like a warden - at reception didnt let them in initially, the reason we received was "visitors not allowed beyond 11 AM" it... More 

Was this review helpful? Yes 4
South Africa
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel Palace Heights for 3 days in March. The staff of the hotel were extremely friendly and accomodating in every regard and went out of their way to make our stay an extremely pleasurable and memorable one. The room was very neat and clean and the breakfast was excellent. I will certainly recommend this hotel. We... More 

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Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is well positioned, and as 2 young females travelling through Delhi (especially in light of recent negative experiences by females), we felt safe and well accommodated. The hotel staff were extremely friendly, and even gave us extra chocolate biscuits (provided during turn down services) when asked. The hotel was clean. The rooms were a bit small and I... More 

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The Palace Heights is an excellent place to stay. It's in the middle of the city amidst a good shopping place. The staff is really very good, polite and soft spoken. They really know well how to pamper the guests. They welcomed me with smiling faces and offered me a welcome drink which I did not see it mentioned anywhere... More 

Was this review helpful? Yes 2
Sydney, Australia
Contributor
11 reviews 11 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I'm surprised to realise now after ten days in India that this was the most expensive place but least interesting no least luxurious. I suppose it has do do with the prime real estate in Delhi. The room was small but clean and comfortable and the breakfast was adequate but nothing special.

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Omaha, Nebraska
Top Contributor
53 reviews 53 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed March 9, 2015

My husband and I stayed at Hotel Palace Heights for several days while in New Delhi and enjoyed our stay. It is in a good location to explore the sights and each day the hotel was able to arrange a driver for us to sightsee. The rooms were spacious and clean and the staff offered us water bottles each morning... More 

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London
Top Contributor
84 reviews 84 reviews
23 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 28, 2015

We spent 4 nights at Hotel Palace heights. The property is ideally located for the metro station and also a short walk away from New Delhi train station (in case you want to visit Agra by train). Facilities are clean, well maintained. Staff is polite and helpful. Complimentary toiletries are provided in the room. The on site restaurant offers very... More 

Was this review helpful? Yes 2
Havana, Cuba
Contributor
18 reviews 18 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 28, 2015

After previous experience of having stayed here, wanted to do it again & was not disappointed, though feel the rates for rooms charged can be a bit more reasonable !! Staff & most things work, except mixer in shower ! Wifi is good & after initial complaint it was improved. Very Central location, good breakfast & efficient staff & helpful.

Was this review helpful? Yes 1
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