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All 593 New Delhi hotels

Hotel BB Palace

3.5 of 5 Hotel   |   2638 & 2642 , Bank Street, Gurudwara Road | Karol Bagh, New Delhi 110005, India
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30% off room rate
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Ranked #279 of 593 hotels in New Delhi
A recent review
5 of 5 stars reviewed 6 days ago
faridAhmadPeeroz takhar
  • Overview
  • Reviews (165)
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165 people have reviewed this hotel

Traveler rating
    54
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
takhar
1 review
5 of 5 stars Reviewed 6 days ago NEW

The service was excellent But the pic that is in the website are not the same When i see the pic of the hotel in the website and according the pic i made my reservation and when i went to the hotel i shocked Because the pic were completely defer from the real situation if the hotel

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New Dehli
2 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 12, 2014

Although this is a hotel that needs improvement in projecting a better image, it has good potential. Room ceiling fan was not properly affixed and made screeching noise. Staff uniforms could be neater. The best part of experience was the wonderful friendly staff. They show great Indian hospitality. Sushil Pandey, the restaurant manager, was excellent. He treated us like family.... More

Was this review helpful? Yes 2
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

New York City, New York
1 review
4 of 5 stars Reviewed July 12, 2014

The hotel staff provide excellent friendly service, especially the night shift food manager Sushil. The food was great. The lobby of the hotel is not inviting and needs a lot improvement however, the room is comfortable and nice. The location is good and central. There are many jewelry stores in the vicinity which open by 10.30 am. Good airport pick... More

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Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Salem, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 11, 2014

I was at this hotel with my family. There is bad smell in Lobby Area. The room first given to us had bathroom locked and by no means hotel personnel could open it. Alternate room was given which was very compact with hardly any space for movement. Bathroom was just ok. Even though breakfast was not included hotel person kept... More

Review collected in partnership with Cleartrip

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Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Bangalore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2014

Few weeks back visited Delhi for short time. Want to finish up with 3 key things - Excellent staff, Delicious food and Quick service. Very conveniently located and I am going to stay here ONLY whenever in Delhi next :))

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Dehradun, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2014

Hotel location is perfect for a couple to shopping , i think all major brands with street market available around the hotel and staff is very friendly of this hotel , food is delicious , check-in process very fast , room size is good , specially club room is nice, i think i would like to reply who's bad review... More

Was this review helpful? Yes 1
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 9, 2014 via mobile

Recently I was at this hotel with my family. Though we were there for very limited time as we just wanted to freshen up, it was big disappointing. The room first given to us had bathroom locked and by no means hotel personnel could open it. Alternate room was given which was very compact with hardly any space for movement.... More

Was this review helpful? Yes 1
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Thank you for give us a opportunity to provide you hospitality at least for fresh n up and for your valuable feedback. It was entirely our pleasure to have served you. We have already mentioned you at the time of booking that we have compact rooms for fresh n up and you have pay accordingly but no issue we will... More

Colombo, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 8, 2014

Wonderfull Hotel with Even Wonderfull people and amazing hospitality if you want to do shopping in delhi the best and easiest location, its a must visit if you want to have convienece in travel and easy access to all location

Was this review helpful? Yes
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Nagpur, India
1 review
4 of 5 stars Reviewed May 8, 2014

I stayed in BB palace for two days, excellent facilities, good service & food quality. Staff is very polite & helpful.Karole market is very near, you can enjoy lots of shopping. oberall nice stay & in future i will prefer this place to stay.

Review collected in partnership with this hotel

Was this review helpful? Yes
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Gandhinagar, India
1 review
2 of 5 stars Reviewed May 3, 2014

I am from Gujarat and I searched the hotel through Internet and contacted sales for booking. Wanted to book deluxe room but they offered me superior room in just little more than my of budget. I checked on their website and accepted offer after seeing the photos of the rooms shown in the website. When I actually checked in to... More

Was this review helpful? Yes
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Mr. Keyur, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. We are maintaining international procedure of breakfast menu and serve at least 10 items as juice, corn flakes milk , dalia, poha , puri bhaji , etc...and if you don't like , you can order your choice also under the options... More

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Additional Information about Hotel BB Palace

Address: 2638 & 2642 , Bank Street, Gurudwara Road | Karol Bagh, New Delhi 110005, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel BB Palace 3.5*
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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Award winning BOUTIQUE HOTEL BB PALACE, KAROL BAGH, NEW DELHI opened on 15 Jan 2009. Centrally and Conveniently located in the heart of National capital New Delhi, Karol Bagh, which is in easy access to Connaught Place, India Gate , Red Fort , Jama Masjid and prime business and shopping area of New Delhi, major government and corporate offices.Just 5 Minutes walking distance for Metro Station also New Delhi Railway Station is just 3km far. ... more   less 
Number of rooms
24

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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