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All 601 New Delhi hotels

Hotel BB Palace

3.5 of 5 Hotel   |   2638 & 2642 , Bank Street, Gurudwara Road | Karol Bagh, New Delhi 110005, India
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Ranked #280 of 601 Hotels in New Delhi
A recent review
3 of 5 stars reviewed 2 weeks ago
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168 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
3 of 5 stars Reviewed 2 weeks ago

Room was comfortable, food was very delicious. Thanks to restuurant manager Sushil to serve us delicious food. Good environment. Sound sleep. Security was good.Front desk very cooperative. Hotel stuffs are very cooperative.

Review collected in partnership with this hotel

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Trivandrum, Kerala, India
1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

I went with family on Nov 2013.I used trip advisor pics to understand the standard of the hotel.But to my disappointment I found the hotel to be a shabby one.Shabby restaurants and premises. Some how they manage to maintain the rooms properly.Toilet are also ok types. But Dont get disguised with the pics posted here.We faced difficulty in getting hot... More

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Raipur, India
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

we two familes stayed at bb palace in suites. The rooms were good n service up to the mark. The bathroom was neat n clean. Restaurant was god bt expensive. Overall a good hotel located at an ideal location near to market.

Was this review helpful? Yes 1
KARTIKBB, Owner at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

takhar
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2014

The service was excellent But the pic that is in the website are not the same When i see the pic of the hotel in the website and according the pic i made my reservation and when i went to the hotel i shocked Because the pic were completely defer from the real situation if the hotel

Was this review helpful? Yes 1
KARTIKBB, Owner at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

New Dehli
2 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 12, 2014

Although this is a hotel that needs improvement in projecting a better image, it has good potential. Room ceiling fan was not properly affixed and made screeching noise. Staff uniforms could be neater. The best part of experience was the wonderful friendly staff. They show great Indian hospitality. Sushil Pandey, the restaurant manager, was excellent. He treated us like family.... More

Was this review helpful? Yes 3
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

New York City, New York
1 review
4 of 5 stars Reviewed July 12, 2014

The hotel staff provide excellent friendly service, especially the night shift food manager Sushil. The food was great. The lobby of the hotel is not inviting and needs a lot improvement however, the room is comfortable and nice. The location is good and central. There are many jewelry stores in the vicinity which open by 10.30 am. Good airport pick... More

Was this review helpful? Yes
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Salem, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 11, 2014

I was at this hotel with my family. There is bad smell in Lobby Area. The room first given to us had bathroom locked and by no means hotel personnel could open it. Alternate room was given which was very compact with hardly any space for movement. Bathroom was just ok. Even though breakfast was not included hotel person kept... More

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Bangalore
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 19, 2014

Few weeks back visited Delhi for short time. Want to finish up with 3 key things - Excellent staff, Delicious food and Quick service. Very conveniently located and I am going to stay here ONLY whenever in Delhi next :))

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Dehradun, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 12, 2014

Hotel location is perfect for a couple to shopping , i think all major brands with street market available around the hotel and staff is very friendly of this hotel , food is delicious , check-in process very fast , room size is good , specially club room is nice, i think i would like to reply who's bad review... More

Was this review helpful? Yes 1
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Dear Sir/ Madam, Thank you for give us a opportunity to provide you hospitality and for your valuable feedback. It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high . It will be our honor so serve you better... More

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 9, 2014 via mobile

Recently I was at this hotel with my family. Though we were there for very limited time as we just wanted to freshen up, it was big disappointing. The room first given to us had bathroom locked and by no means hotel personnel could open it. Alternate room was given which was very compact with hardly any space for movement.... More

Was this review helpful? Yes 1
Avanishgm, General Manager at Hotel BB Palace, responded to this review

Thank you for give us a opportunity to provide you hospitality at least for fresh n up and for your valuable feedback. It was entirely our pleasure to have served you. We have already mentioned you at the time of booking that we have compact rooms for fresh n up and you have pay accordingly but no issue we will... More

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Additional Information about Hotel BB Palace

Address: 2638 & 2642 , Bank Street, Gurudwara Road | Karol Bagh, New Delhi 110005, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel BB Palace 3.5*
Number of rooms: 24
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