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Hotel BB Palace

Hotel website
2638 & 2642 , Bank Street, Gurudwara Road | Karol Bagh, New Delhi 05, India
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30% off room rate
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1 room 1 guest
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196 Reviews from our TripAdvisor Community

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Traveler rating
    70
    54
    28
    17
    27
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (50)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (39)
  • Dec-Feb only
    (66)
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Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Centrally located in Delhi, easily accessible to many important tourist hot spots, metro station is very near, Gaffar market for street shopping, many restaurants nearby, etc. The hotel has lots of plus points and as well as some drawbacks Drawbacks: Maintenance of good ambiance inside the hotel like smell inside the hotel is a big draw back, lift is some... More 

Was this review helpful? Yes
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high , It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel... More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located at the heart of Karol bagh and not very far away from the metro. The breakfast is really bad. They did not give proper room key card and every time I had to enter the room I had to call somebody to open it with master key. The staff at reception during checkout was very rude... More 

Was this review helpful? Yes
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback it has been taken up for consideration, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high , It will be our honour to serve you better to better hospitality again , Hope... More 

Kalamazoo
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed July 22, 2015

We arranged a pick up from the airport and no one came to pick us up! We got a taxi and couldn't get through a blocked road we called the hotel and they said they weren't sure if they were opened?? SCAM!!No email asking about not showing for a 4 night stay if not part of this scam and we... More 

Was this review helpful? Yes
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, Sorry for the inconvenience caused that we were unable for live up to your expectation rest assure it is our constant endeavour to satisfy all our customer our staff will go extra mile to do so , The hotel is located right on the main Gurudwara road and is quite accessible , we always... More 

Travelers are raving about these New Delhi hotels

Ranchi, India
1 review
4 of 5 stars Reviewed July 8, 2015

I recently had a 3 nights stay with this hotel. The rooms are very well designed. The location is good. All the places in Delhi are well connected from the location. The Karolbagh metro station and market are nearby (best location for shopping lovers). The complimentary breakfast served was good. The hotel staffs are very friendly and cooperative who made... More 

Was this review helpful? Yes
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high , It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel... More 

Bengaluru (Bangalore), India
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed July 1, 2015

This place is very close to the motor market, metro station and bikanerwala in karolbagh. It is just good enough for a night's stay as the rooms we were in were worn out. One of the room had none of the charging points working. Complimentary breakfast was average.

Was this review helpful? Yes
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high, rest assure we have fix the problem of power socket in the room ,It will be our honour to serve you better to... More 

New Delhi, India
1 review
5 of 5 stars Reviewed June 30, 2015

To the manager and staff,, The experience to BB Palace is beyond words. I was spellbound by the amazing and cordial behaviour of the staff and management. I would like to visit it again. This place turned my experience into an extraordinary one! :) Thanks for the cooperation...!

Was this review helpful? Yes
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high , It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel... More 

Mumbai (Bombay), India
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2015

I had recently stayed at this Hotel for 2 nights (19 & 20 June).. Must say the Hotel was very well located like in the heart of Karol Bagh, Delhi. All the Places to be visited in Delhi were very well connected. Also the Hotel Staff was very Helpful.. & they served Jain Food in Complimentary Breakfast both the days.... More 

Was this review helpful? Yes
KARTIKBB, Owner at Hotel BB Palace, responded to this review

Dear Ankit Jhaveri, Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high , It will be our honour to serve you better to better hospitality again, Hope we will see you soon... More 

Navi Mumbai, India
1 review
5 of 5 stars Reviewed June 14, 2015

i stayed with this hotel. i found hotel is beautifully designed Hotel . the rooms are spacious and very comfortable with excellent amenities. hotel is fully air-conditioned. the food was delicious. the staff were very helpful and cooperative and friendly in nature. we had a pleasant stay at the hotel. we see very rare this type of gesture from any... More 

Was this review helpful? Yes
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high , It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our hotel... More 

Mumbai (Bombay), India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 11, 2015

Hotel is very very bad, Rooms are dirty, full of mosquito, if any one seeks to have mosquito bite than they should definitely visit Hotel BB Palace, Hotel management is so poor that they don't have enough Room Keys also , they ask us to wait for other Guest to check out and than give us the room keys, full... More 

Was this review helpful? Yes
KARTIKBB, Manager at Hotel BB Palace, responded to this review

Thanking you for your valuable feedback, It seem you have had problem with your travel agent ,Sir our property is three side open with all our rooms having windows and has cross ventilation and our pest service provider is pest control India which is the best service provider in India and for the keys we don't have key locks in... More 

udaipur
Level Contributor
3 reviews
5 of 5 stars Reviewed May 27, 2015

We just reached in the morning 5am staff was very good n they upgrade our room due to no vacancy pf room it was reay nice stay n very close to karol bagh market i will recommend this hotel to shopping lovers in delhi i was travel with my family n its nice experience in hotel thanks to staff n... More 

Was this review helpful? Yes
KARTIKBB, Owner at Hotel BB Palace, responded to this review

Dear Jaiameta,Thanking you for your valuable feedback, It was entirely our pleasure to have served you. It is esteemed customers like you who keep the morale of each one of us working in Hotel BB Palace so high , It will be our honour to serve you better to better hospitality again, Hope we will see you soon in our... More 

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