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Hotel SunStar Grand

7A/17, W.E.A. Channa Market | Karol Bagh, New Delhi 110005, India
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1 room 1 adult
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Hotel SunStar Grand
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620 Reviews from our TripAdvisor Community

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New Delhi, India
Level Contributor
8 reviews
5 hotel reviews
2 of 5 stars Reviewed yesterday NEW

We arrived at the hotel at around 10pm after a long a journey by cab. We had not been met at the airport by the hotel pick up service as arranged and were not compensated for the inconvenience in any way. At reception we were told that they had our booking but there was a problem they did not have... More 

Helpful?
Thank G1927IHMarc_H
2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the SunStar Grand on my last night in India. The staff were fantastic and really helpful. I had a night flight out and the staff allowed me to check out (very) late in order to have a shower and use all the hotel amenities before my flight! Highly recommended.

Helpful?
Thank Ryan K
Mumbai (Bombay), India
2 reviews
5 of 5 stars Reviewed 1 week ago

'Boris Pereira Stayed At SunStar Grand Karol bagh for a long period on a business trip to Delhi, the location is just perfect everything is just at door step, this hotel is more home to me now, i am more that satisfied to stay here, the staff is very professional and friendly the service you will get here is at... More 

Helpful?
Thank Boris2708
Ashgabat, Turkmenistan
1 review
5 of 5 stars Reviewed 2 weeks ago

I would like to highly recommend the Sunstar Grand Hotel in Karol Bagh area, New Delhi, for both single and family/friends stay. This is my 2nd time in the hotel, and I like its location, atmosphere in the hotel, its amenities, but the most what I like and value is its staff - friendly, welcoming, always ready to help and... More 

Helpful?
Thank 232catlover
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My mother, myself and friend flew in from UK & Poland and welcomed by both friendly Managers Mr Sukdev et al & his staff at checkin and offered Indian Masala tea as mum was not feeling well. Due to same day late booking they allocated single & double bedroom, but Next day they took the initiative to upgrade us to... More 

Helpful?
Thank a b
Nottingham, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Firstly I must say IGNORE THE PREVIOUS BAD REVIEW!!!!!!! it is clearly a fake as it stands out from so many good reviews and when using booking.com you DO NOT make payment prior to arriving at this hotel. I booked on booking.com and paid no booking fee. This hotel was booked for us as a nice hotel for us to... More 

Helpful?
2 Thank stacey w
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have visited Northern India from UK. I arrived at New Delhi and stayed at this hotel for 3 days and I have returned to it on the last stage of my trip. Rooms are nothing short of all western commodities, staff is super friendly and helpful. Mr Ramesh was very helpful in all occasions required. The restaurant facilities were... More 

Helpful?
2 Thank FSardinha
Pune, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The place was a great place to stay. Very near to the metro station and very good amenities in the hotel. The whole crew was very courteous. Good value for money. The in-room amenities were also good.

Helpful?
2 Thank fischermr
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I reserved and paid for a three night stay on booking.com. The hotel staff greeted me warmly and served tea. It took about an hour to check in. The room was OK--well past its prime but elegant in its day. On the second morning, the staff banged on the door and ejected me from the hotel without warning. They had... More 

Helpful?
Thank LifeAfterHooli
akt1957, General Manager at Hotel SunStar Grand, responded to this review

Dear Guest, Thank you for taking out the time to post a review for our hotel. We would like to apologize for the inconvenience caused to you during your stay with us. You did indeed have a three night reservation via two separate reservations. The initial one for 2 days and the second one for a single day. All these... More 

New Delhi, India
1 review
4 of 5 stars Reviewed 3 weeks ago

Excellent display of hospitality, very courteous staff neat n clean rooms,very polite n helpful staff .special thanks to Mr rajesh and Mr sukhdev for going extra mile n making our stay very very comfortable. Will highly recommend this hotel

Helpful?
Thank Arif291
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