We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 602 New Delhi hotels

Shangri-La's Eros Hotel

5.0 of 5 Hotel   |   19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Horizon Cub and Suites
Shangri-La's Eros Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save Saved
You added Shangri-La's Eros Hotel to your Saves list
Ranked #20 of 602 Hotels in New Delhi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Beverley M Johannesburg, South Africa
Write a Review

1,066 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (196)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Johannesburg, South Africa
3 reviews 3 reviews
5 of 5 stars Reviewed yesterday NEW

Shangri-La in New Delhi is an experience to remember. The Breakfast Ambassador Seni KHAWLHNING made it even better! Thank You Seni, your proffesinalism and warmth Is appreciated and Shagri- La New Delhi will be a choice of accommodation in the future! Keep it up Seni!

Was this review helpful? Yes
National Capital Territory of Delhi, India
5 reviews 5 reviews
5 hotel reviews
4 of 5 stars Reviewed yesterday NEW

I recommended Shangri la to a friend of mine, he was here on a business trip. I being a delhite knew the ambience of this place. First and most important thing Is that its located in the center of Delhi so its easy to maintain connectivity with the Rest of Delhi. He completely enjoyed his trip, loved the food and... More

Was this review helpful? Yes
melbourne, australia
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here during a visit for a friends wedding. I stayed alone in a single room and later in a suite with friends. The hotel itself is stunning, and security was very good. I arrived in New Delhi alone late at night and felt safe with the driver from the hotel and also at the hotel. Free wifi worked great,... More

Was this review helpful? Yes
Pune, India
Top Contributor
65 reviews 65 reviews
36 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After we booked our room thro’ the travel agent we received an offer from the hotel directly thro’ email when we enquired about facilities for pick up and drop from airport. They offered to upgrade to Club rooms which gave quite a few freebies which were very useful including pick up and drop from airport. The pickup from airport and... More

Was this review helpful? Yes
Orlando, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Shangri-La's Eros hotel is one of the best hotels in New Delhi, conveniently located by Janpath's market, near the Indian Gate, the Imperial hotel and the Regal building. Usually, after arriving from the airport, I take taxi to Veda restaurant, one of my favorite for Indian cuisine. Excellent morning breakfast and restaurant. Free Wi-Fi. The staff is very courteous... More

Was this review helpful? Yes
Madurai, India
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

On 23rd &24th of Oct we stayed here, we chose this Hotel & Place for convenience of location as per our Sightseeing program, Shopping & and our comfort zone to reach the Airport. Close proximity to most the main sightseeing place like India gate, The Red Fort, Rashtrapati Bhavan, Humayun's Tomb is one of the highlight we could feel while... More

Was this review helpful? Yes
Dubai, United Arab Emirates
Top Contributor
71 reviews 71 reviews
31 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The best aspect of my stay was a cheery old soul who was assigned as my driver to and from the office. Delightfully pointing out sites and histories of Delhi, and demonstrating his real pride in the city. This was closely followed by the welcoming attendant who checked me into the suite. A delightful young lady who again wanted to... More

Was this review helpful? Yes
Fairfax, Virginia
Senior Contributor
44 reviews 44 reviews
29 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A very nice hotel. The food in the restaurant is great, both the breakfast and dinner. Free wifi. The staff is wonderful. I left my iPad on the plane from the U.S. The concierage managed to track it down and picked it up from the airport. Surprisingly, the two lead concierages who tracked it down refused to accept any tip... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW

We stayed recently. The hospitality is superb. The water bottle with a fruit provided to every one who leaves the hotel in the morning was simply the best hospitality shown to the guest. Rooms are clean and neat. Room service was great. All the hotel staffs are very professional, friendly and supportive. when we did the early checkout at 6.00... More

Was this review helpful? Yes
Saint Die Des Vosges, France
1 review
5 of 5 stars Reviewed 1 week ago

First class hotel. Clean, tidy, friendly and secure. Excellent food, comfortable rooms and overall a pleasant atmosphere and place to stay. I really appreciated the pick up service from and to the airport making travel much easier. Highly recommended.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for recommending Shangri-La's - Eros Hotel, New Delhi and for sharing your lovely feedback with us. So happy to hear that you found the hotel safe with a warm and pleasant ambience and comfortable rooms. Glad to know that you relished the sumptuous food spreads and appreciated the hotel's airport transfer facility. Your wonderful comments have... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Shangri-La's Eros Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Priceline, Travelocity, Agoda, Cheap Tickets, HotelTravel.com, Despegar.com and Tingo so you can book your Shangri-La's Eros Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La Hotel New Delhi
Shangrila Hotel
Hotel Shangri La New Delhi
Hotel Shangri La Delhi

402 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (370)
Room/suite (94)
Hotel & grounds (68)
View from room (17)
Videos (1)
Bathroom (21)
Dining (18)
Pool/beach area (20)
Business center/function rooms (1)
Other (130)

Management photos: Courtesy of the property manager

All management photos (33)
Pool/beach area (5)
Hotel & grounds (5)
Business center/function rooms (1)
Dining (6)
Room/suite (2)
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay