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Shangri-La's Eros Hotel

#21 of 616 Hotels in New Delhi
Certificate of Excellence
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19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
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Shangri-La's Eros Hotel
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Ranked #21 of 616 Hotels in New Delhi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
lshafie2004 Kerman
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1,335 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kerman
1 review
5 of 5 stars Reviewed yesterday NEW

we stayed for 5 nights at lovely Shangri -la ,every thing wad fabulous.The staff were so helpful full of energy and enthusiasm.Breakfast was complete and full of options for each taste,The hotel is close to almost every thing even we had a view of Indian gate from out room.:))

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed yesterday NEW

We loved the staying at this hotel. Everything is great. At the reception, you can ask for Disksha to take care of you she is very caring and nice and will give you great advise! Nice views from the room and from the Lounge at 19th floor. You have security at the entrance. The only thing is that the prices... More 

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Pune, India
1 review
5 of 5 stars Reviewed 2 days ago NEW

Excellent Front desk team, makes u comfortable . Food at Tamra is one of the finest. Housekeeping staff at your services and their manager ensuring the guest are attended and services is not lip service... Keep it going

Review collected in partnership with shangri-la.com

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Lagos, Nigeria
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Shangrila Eros Hotel while attending a conference holding at the hotel. It was my first trip to India as well hence I had pretty mild expectations. However i was impressed beyond measure. The rooms were well decorated and cleaned. Fresh fruits were brought everyday and cleaning was done twice a day. The driver who picked me... More 

Review collected in partnership with Shangri La Hotels

Was this review helpful? Yes 1
Los Angeles, California
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

After a nearly 30 hour trip I arrived at the Shangri-la hotel. The service was amazing from the start. My first visit here and the staff was very professional. The front desk agent offered me to buy access to the executive lounge, which I did. Great recommendation. They serve breakfast and happy hour. During breakfast it was not very busy,... More 

Was this review helpful? Yes 2
Porto, Portugal
1 review
4 of 5 stars Reviewed 4 days ago NEW

It was a business trip...thank you to Saachi at the front desk, Ankit and Gautam at the restaurant to make it such a pleasant stay. I will be back for sure! It is a pleasure to be able to feel home when you are in a business trip Thank you so much!

Review collected in partnership with Shangri La Hotels

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share this feedback and for recommending our hotel. I am glad to know that you enjoyed the stay and were delighted with the overall experience. Your gracious comments about Ankit, Gautam at Tamra and Saachi at Front Desk are much appreciated. My colleagues and I look forward to welcoming... More 

Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Shangril La is a hotel of quality. In every way its is efficient. Check- in is quick and returning guests get a (albeit computer-generated) personal touch - some biscuits in my room and a welcoming letter on my third visit. Rooms are modern, well maintained and comfortable. Club room members have access to a lounger serving free drinks in... More 

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your nice review which we appreciate immensely. We are so pleased to learn that you had an enjoyable stay. Delighted to know that you appreciated the quality of our service and found the rooms, modern and well appointed.Also happy to know that you were pleased with the Spa and Gym facilities at the hotel. Your... More 

1 review
4 of 5 stars Reviewed 6 days ago NEW via mobile

Tamra actually was a pleasent surprise. This was though my first visit but as they say first impression is the last one. The food was good and the staff was nice and hospitable. I was on a solo visit and couldn't reserve a table before but fortunately found one. But a reservation is recommended.

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your lovely review about Tamra, our new all day dining restaurant. Glad to learn that you found the food delectable and the staff hospitable and pleasant. Look forward to welcoming you to Tamra for yet another enjoyable dining experience. Kindest regards General Manager More 

Senior Contributor
43 reviews 43 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This is a beautiful luxury hotel centrally located in the heart of Delhi. The hotel is a 10 minute walk from Connaught Place. The hotel décor and furnishings are very modern and contemporary. The views from the 18th floor were amazing. It's a beautiful hotel with lovely amenities. Excellent Wi-Fi access throughout the hotel. The food, both breakfast and evening... More 

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your nice review and recommending our hotel.We appreciate it immensely. We are so pleased to learn that you had an enjoyable stay. Happy to know that you found the location of the hotel convenient, great views from the Horizon Club room on 18th floor and breakfast choice generous. Also happy to know you found the... More 

Murcia
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Very efficient corporate hotel with free wifi. Drinks, very expensive - a tea and coffee £10, and two beers £18. There was no complimentary tea and coffee in the room, this also was chargeable, which is unusual in a hotel of this calibre. rooms are large and nicely appointed, and the foyer has beautiful flower displays daily. Breakfast is possibly... More 

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for your review and noted your constructive feedback. We are pleased to note that you had a pleasant stay. Happy to know that you found the rooms large and well appointed and well noted your valuable observation about the beverages pricing is well noted and we will review them on priority. Delighted to learn that you... More 

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