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Shangri-La's Eros Hotel

5.0 of 5 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
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Shangri-La's Eros Hotel
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1,196 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
5 of 5 stars Reviewed today NEW via mobile

we stayed in Shangri-La Delhi from the 17th to the 25th of this month me and my wife and daughter It's a great place to spend some time and to enjoy the hospitality of this hotel the staff members are so friendly and helpful The breakfast buffet was rich in variety and very good service I loved it and I... More 

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Gurgaon, India
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed today NEW

Close to Cavendish Place for shopping but not right on the doorstep so no problems with traffic. Friendly, unobtrusive but attentive staff. Go for a club room as the lounge is great and well worth it for the extras and the additional room in the suite. Food especially good, the buffet is great, wide selection, well presented and handy chefs.... More 

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Moscow, Russia
1 review
5 of 5 stars Reviewed 2 days ago NEW

Shangri La is Shangri La Always nice comfortable and special Clean room, excellent club lounge. Lavish breakfast with variety of options. Own backery with europinian quality of desserts. Don't miss this hotel next time visiting India and enjoy.

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your lovely feedback and encouraging comments. Very pleased to know that you had an enjoyable and comfortable stay with us and you found the room well appointed and upkeep excellent. Delighted to learn that you were pleased with the Horizon Club facilities especially the generous buffet with choices of various cuisines and the hotel's Patisserie... More 

2 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Yes, iv'e very thoughtfully rated Shangri-La hotel, New Delhi as 5/5 on each parameter. It could not give me any chance of having any grievances or a complaint. Let alone that, everything about this hotel is outstanding & classy. The Spa The in-room breakfast service The room décor The view from the room The subtle staff Damn, everything is so... More 

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Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed as a family of 6 and had an exceptional stay. The service was fantastic, rooms, dining, pool and spa were all 2nd to none. We utilised the horizon club which we would highly recommend. Thank you to all the staff for making our stay pleasant and memorable (especially Lucky and Pretti).

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you very much for your nice review and very pleased to learn that you had a comfortable stay with us and enjoyed the experience. We are delighted to learn that you found the service standards fantastic, loved the facilities at the Horizon Club, appreciated the dining options, the Spa and the Pool. You gracious words of appreciation... More 

Adelaide, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights at the end of our trip in India and it was just perfect. The location was great and the hotel staff made it an incredibly enjoyable stay. The food was brilliant, the bed was so comfortable and there is a great spa/gym set up. If you can extend your budget then this is a... More 

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your wonderful review and for recommending our hotel. We are so pleased to learn that you had a wonderful stay with us. Delighted to know that the found our staff friendly and hospitable, food quality brilliant and the bed very comfortable. Also happy to learn you found the hotel centrally located. Your encouraging words mean... More 

Dublin, Ireland
Contributor
20 reviews 20 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here for two nights with my boyfriend recently. It is a lovely hotel in Connaught Place which is a terrific, central location in Delhi. The hotel is comfortable and stylish with a nice bar and restaurant. The room was immaculately clean with plenty of toiletries provided. Unfortunately, I succumbed to sickness once I reached Delhi but the hotel... More 

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Delighted to get your nice review about your stay at our hotel. Thank you for your lovely feedback. Very pleased to learn that you found your room immaculately clean, well appointed with generous supply of toiletries and you had a comfortable stay experience.Also happy to learn that you found the the staff responsive and caring and looked after... More 

Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

It's my second visit to Shangri-La's Eros in New Delhi. It's a typical Shangri-La: comfortable, quiet and classy. Nice rooms, comfortable bed, service close to impeccable. All personnel I've contacted with was friendly and efficient. Restaurant is good, with a good choice of tasty food. Overall price/quality is excellent. My advice: if you get offered an upgrade - accept it.... More 

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for sharing your kind words of appreciation with us. We are pleased to learn that you had a pleasant stay experience at Shangri-La's - Eros Hotel, New Delhi. We are also glad to know that you found the rooms cosy and well appointed and staff attitude friendly, efficient and service standards impeccable. Also glad to know... More 

Hyderabad, India
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The good: 1. Centrally located: close to all the tourist attractions in Delhi. This area is one of the greenest parts of delhi. 2. Rooms: The premier room we stayed at was large and comfortable with separate tub and shower area and a walk in wardrobe. 3. Food: Excellent breakfast and dinner bufffet. The thai red curry was the best... More 

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Many thanks for your nice review and appreciate your comments. Glad to learn to learn you found the hotel centrally located close to various tourist landmarks. Delighted to know that you found the buffet spread at breakfast and dinner generous and delectable. Happy to note you found the food quality excellent especially the Thai Red Curry and service... More 

Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, quiet haven in the hustle and bustle of Delhi. Great location , super friendly staff, luxurious spa with plenty of treatment options. In winter a soak in the jacuzzi was a great way to end day. I had a few different massages during my stay depending on what I felt I needed. All were superb

Review collected in partnership with shangri-la.com

Was this review helpful? Yes
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you very much for your nice review and very pleased to learn that you had a comfortable stay with us and found the staff warm and friendly. So happy to learn that you enjoyed the Spa and all the treatments by our trained therapists. Also delighted to learn that the hotel's central location made your stay even... More 

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Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
Number of rooms: 320
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Also Known As:
Shangrila Hotel
Hotel Shangri La Delhi
Hotel Shangri La New Delhi
Shangri-La Hotel New Delhi
Hotel Style:
#10 Spa Hotel in New Delhi
#11 Luxury Hotel in New Delhi
#14 Romantic Hotel in New Delhi
#15 Family Hotel in New Delhi
#16 Business Hotel in New Delhi

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