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All 594 New Delhi hotels

Shangri-La's Eros Hotel

5.0 of 5 Hotel   |   19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
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86%
Ranked #17 of 594 hotels in New Delhi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Hemant R Delhi
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962 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Delhi
1 review
4 of 5 stars Reviewed yesterday NEW

Its quite a good experience all in all. The food is excellent, however i don't have time to experience the fitness, spa and swimming pool at the property. The staff is very friendly and happily helped in every step.

Review collected in partnership with shangri-la.com

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Tel Aviv, Israel
1 review
5 of 5 stars Reviewed 2 days ago NEW

Manager of Horizon Club is doing an excellent job .she is very sufficient and nice. Same for Manbir her colleague. The rooms are nice and very clean . I'm sure I will recommend this hotel for other friends which coming to INDIA. excellent price for superb investment.

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Ashdod, Israel
1 review
5 of 5 stars Reviewed 2 days ago NEW

Great hotel, highly recommended. the best A+++++ Special thanks to Mrs. Ritu Yadav for her great service.She is the most well groomed employee of the Hotel who is equally hospitable too.I has a pleasant stay at Shangrila as she ensured the same during my stay.

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Lima, Peru
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel is a lovely refuge in the heart of chaotic New Delhi. I don't know if it's because we came in July (low season due to heat) but I've never been waited-on so attentively by the friendly staff, who instantly learned our names, brought us special plates as part of the included breakfast buffet and generally went above-and-beyond to... More

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New Delhi, India
Contributor
20 reviews 20 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Shangri la Delhi has a great location,in the heart of Delhi Views are stunning.Unfortunately it is not upto the standards of a Shangrila worldwide The rooms are with old style ,1960s type decor.Windows are not very clean.Bathrooms are small and old fashioned. Feel of luxury is not there.The restaurant choice is limited Pool is really old world .Staff needs to... More

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Madrid, Spain
1 review
2 of 5 stars Reviewed 4 days ago NEW

Not a good service at frontdesk. No smoking at pool. Terrible stairs to go to pool. Hustle With local taxis from concierge. Parliament and connaught Place nearby. Not a real SL hotel, they have an agreement with Indian Eros Group, definitively not a five stars hotel.

Review collected in partnership with Galahotels.com

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Bangalore, India
1 review
5 of 5 stars Reviewed 5 days ago NEW

We had stayed at Shangri-la Delhi on the 19th floor.Although room was very small in size however the club lounge services were exceptional. Special mention to the club manager who was professional and well equipped with the knowledge of hospitality. She ensured comfort level of our stay, helped us with providing the itenary for the city tour. When we got... More

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Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for recommending Shangri-La's - Eros Hotel, New Delhi and for sharing your kind words of appreciation with us. We are pleased to hear that you loved the Horizon Club Lounge services and had a memorable experience while staying with us. Your warm and heartening comments have been shared with the entire team, especially with our Ritu... More

Brisbane, Australia
Contributor
13 reviews 13 reviews
3 of 5 stars Reviewed 5 days ago NEW

Well located in Delhi. Good breakfast and lounge. Book own cabs as hotel ones are a rip off. Restaurant too expensive unless included im stay. Poor attitude from staff in horizon club lounge especially if you are of Indian origin. Common problem from five star hotels in India.

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Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for sharing your frank and forthright comments with us on your stay experience at Shangri-La's - Eros Hotel, New Delhi. We are pleased to learn that you found the hotel well located and liked the breakfast at the Horizon Lounge. However your constructive observations about the hotel cab charges and restaurant pricing will be reviewed on... More

Hong Kong, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Fabulous pool, excellent massage facilities, tremendous breakfast selection and a quiet home away from home feeling on the 19th floor in the Horizon club. Well worth the upgrade as the wine on offer was served with panache! Highly recommended and this was my second visit.

Review collected in partnership with shangri-la.com

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Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for recommending and for sharing your lovely comments with us. We truly were delighted to welcome you back at Shangri-La's - Eros Hotel, New Delhi on your second stay visit. Glad to hear that you enjoyed all our services at The Spa at Shangri-La, the breakfast spread at Cafe Uno and especially the facilities of Horizon... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I had a fantastic stay in this hotel. Not very far from Janpath market and Connaught Place. Although I came in Delhi for business but staying in Shangri-La Eros made me feel like I was in a vacation. Just sad that the 19th Oriental is closed for renovation, otherwise, I would have brought our clients here for dinner. However, the... More

Review collected in partnership with shangri-la.com

Was this review helpful? Yes 1
Farhat J, General Manager at Shangri-La's Eros Hotel, responded to this review

Dear Guest, Thank you for delighting us with your warm and generous comments on your stay experience at Shangri-La's - Eros Hotel, New Delhi. We truly are privileged to hear that you had a wonderful stay at the hotel and enjoyed our hospitality and services. We are also happy to learn that you felt at home and relaxed at our... More

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Additional Information about Shangri-La's Eros Hotel

Address: 19 Ashoka Road | Connaught Place, New Delhi 110 001, India (Formerly Shangri-La Hotel, New Delhi)
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shangri-La's Eros Hotel 5*
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Also Known As:
Hotel Shangri La New Delhi
Shangrila Hotel
Shangri-La Hotel New Delhi
Hotel Shangri La Delhi

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#9 Spa Hotel in New Delhi #10 Luxury Hotel in New Delhi #11 Romantic Hotel in New Delhi #13 Family Hotel in New Delhi #15 Business Hotel in New Delhi
Hotel Class
Official Description (provided by the hotel)
Nestled in the heart of the city, Shangri- La's - Eros Hotel, New Delhi is a luxurious retreat for guests around the world. Located in Connaught Place it is in close proximity to most of the popular tourist attractions such as India Gate, National Museum, Humayun's Tomb, Rashtrapati Bhavan and commercial hubs like the North Block, South Block and government offices. The hotel is well appointed with 320 guest rooms offering a panoramic view of the city from the Club rooms and the Horizon Club. Spoilt for choice the guests are presented with a variety of sumptuous cuisines at our restaurants with extensive spreads of Italian, Mediterranean, Continental, Indian, Chinese, Japanese and Thai servings. Equipped with superb recreational facilities The Spa at Shangri-La and the Health Club are designed to pamper the business and leisure travelers with a host of exciting spa therapies and fitness activities to relax and rejuvenate the mind and body. ... more   less 
Number of rooms
320

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