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Tivoli Garden Resort Hotel

4.0 of 5 Chattarpur Mandir Road | Near Chattarpur Metro Station, New Delhi 110074, India
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Tivoli Garden Resort Hotel
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Tivoli Garden Resort Hotel
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97 reviews from our community

Traveler rating
    17
    29
    16
    17
    18
See reviews for
34
16
3
21
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

I was here for my brother's engagement. We had quite a lot of rooms booked. Many of the room's Aircon wasn't working. Room Service was very delayed. Its nothing like it looks in the pictures. Its just a regular hotel with a big name causing bigger expectations. The buffet breakfast wasn't great either. Lots of variety with no taste. The... More 

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New Delhi, India
Contributor
20 reviews 20 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed there for 2 nights and it looked really nice in the website, though hotel is good looking and well maintained but poor quality of service is what made our stay unpleasant. To start with, I booked a super deluxe room with bathtub but room provided was without bathtub and had only shower and we were told that bathtubs have... More 

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chandigarh
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 31, 2014

Stayed in June'14 as a family. Had booked two rooms rather their train coach rooms. Was a good experience. The entire resort was clean. The food was awesome. Must say that their singer in the restaurant left us spell bound. Within no time all present in the restaurant were dancing. Their swimming pool location fantastic. The staff was courteous and... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

london
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 20, 2014

We paid £30 to stay for one night and for that price it was brill. It was clean and had a really big room. Check in was a bit of a palaver as they didn't seem to have a record of our booking throught booking.com. Wifi doesn't work and there was no hot water. Can't complain for £30 though!

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

New Delhi, India
Top Contributor
123 reviews 123 reviews
29 hotel reviews
63 helpful votes 63 helpful votes
1 of 5 stars Reviewed October 19, 2014

Stayed here for a couple of days for a friends wedding and boy this hotel is a whole new level of horrible. Dirty bedsheets, dirty shower, dirty windows, dirty and stinky toilets. Really horrible people skills of the front desk staff - when we complained to the reception - they said its a complimentary room what do you expect (they... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Garden Resort Hotel, Chattarpur, we apologize for the concerns you shared about your experience... More 

Bangalore, Karnataka, India
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 14, 2014

Tivoli Garden has this amazing staff who are ready to serve you even at 3 am. I checked in late and was hungry and while I stepped into my Victorian Train Styled room, my Chicken Biryani came knocking at my door. It was one of the best BIRYANIs I have ever had and the first at 3am. Soon after I... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

New Delhi, India
Contributor
14 reviews 14 reviews
6 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 15, 2014

We stayed a a family (2 adults and 1 infant) in the Deluxe Room in the main building. Our room has a small balcony area which directly opened up to the lawns next to the pool. The experience as a whole was a good one I would say. Let me summarize our stay in "What Works" and "What Does NOT... More 

Was this review helpful? Yes 1
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

mumbai
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 7, 2014

Stayed at this Place during Aug 2014. Food here is excellent though a bit steep on Wallet. Ambiance is very nice. Although it is abit far from Delhi's City Centre a great place if you just wish to be there and Relax. Train Bogeys are the best.

Was this review helpful? Yes 1
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

1 review
1 of 5 stars Reviewed September 6, 2014 via mobile

I am taking the pain of writing a review at 1 in the night is because the management has some idiots recruited in the hotel that they are so stupid, for which you may find the reason below. Me and my family have come for a holiday and i regret and am so frustrated that i selected such a pathetic... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Garden Resort Hotel, Chattarpur, we apologize for the concerns you shared about your experience... More 

Manhattan Beach, California
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 2, 2014

I traveled from the United States and stayed at the Tivoli for 6 wonderful night. I have stayed at many 5 star hotels before and my main concern has always been cleanliness and customer service, the Tivoli has it all. My stay there was very special and will always be remembered.

Was this review helpful? Yes 1
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. we are always happy to hear from loyal guests like yourself. Thank you so much for taking out time to write such a wonderful review about our hotel We look forward to welcoming you back soon for... More 

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Additional Information about Tivoli Garden Resort Hotel

Address: Chattarpur Mandir Road | Near Chattarpur Metro Station, New Delhi 110074, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — Tivoli Garden Resort Hotel 4*
Number of rooms: 54
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Also Known As:
Tivoli Garden Hotel New Delhi
Tivoli Gardens
Hotel Style:
#2 Top resorts Hotel in New Delhi
#56 Luxury Hotel in New Delhi

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