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Tivoli Garden Resort Hotel

Chattarpur Mandir Road | Near Chattarpur Metro Station, New Delhi 110074, India
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Tivoli Garden Resort Hotel
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132 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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New Delhi, Delhi, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I chose the Deluxe Room, liked the room specially because it was attached to a private sit out(we can keep it private by locking) which opened to a huge green lawn connected it to the swimming pool. The room area is sufficient. Things I didn't like- The snack basket was included in my package,but was not provided despite of calling... More 

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Ludhiana, India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Went there to attend a marriage function. The food was awesome along with an completely mesmerizing decoration. Over and all the experience was great. The facilities provided along with the service time is completely appreciable.

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Mumbai, Maharashtra, India
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Very average hotel, location is also not convenient. Very poor maintenance, average staff. Food spread is also very minimal. Rooms did not look hygenic. Good banquet hall but shoddy service. overpriced.

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New Delhi, India
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Had a nice weekend stay in Tivoli Garden Resort Liver Pool Terminal (Train bogey converted into Rooms) ... I liked the concept of a platform and train terminal .. kids enjoyed the same. Rooms were clean and spacious and well maintained. Platform was clean and garden was well maintained as well. Kids were able to play in garden without any... More 

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Bengaluru (Bangalore), India
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 22, 2015

Bathroom is very small and poorly maintained. Water quality in wash basin is very poor and stinks like sewage. Water faucets leak all over. Shower looks ancient and is covered with hard water stains. No hot water and no pressure in the shower Cigarette butts thrown all over the balcony and rooms stink. Looks like balconies are never cleaned The... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Garden Resort Hotel, Chattarpur, we apologize for the concerns you shared about your experience... More 

Travelers are raving about these New Delhi hotels

delhi
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed May 20, 2015

The best thing i enjoyed there was the swimming pool ,nice music and screen system ,the concept of staying in the modified train boggies is very nice at the liverpool terminal .I will suggest hotel management two things ,one is that they should try that the voice of one room should not come to another room and the other thing... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

Hyderabad, India
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 9, 2015

We stayed at Tivoli for a weekend, and the experience was nothing short of dismal. The service was pathetic, the rooms service was slow and the staff was very rude. The basic amenities like hot water weren't there and we had to call 7-8 times to get the smallest things fixed. Also, the rooms were very small and claustrophobic, with... More 

Was this review helpful? Yes 2
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Garden Resort Hotel, Chattarpur, we apologize for the concerns you shared about your experience... More 

Kolkata (Calcutta), India
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 30, 2015

totally waste of money I had booked 2 room with extra bed which is sofa cum bed that is broken and hotel manager tell us to sleep on the floor......second is swimming pool is worst dirty...... had not use till last...... rooms r unmaintained ......... food r ok not good. food menu price is very high .......... don't go plz... More 

Was this review helpful? Yes 4
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Garden Resort Hotel, Chattarpur, we apologize for the concerns you shared about your experience... More 

New Delhi, India
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 17, 2015

I booked my stay here at the recommendation of a friend. Everything here has exceeded my expectations. The room is nice and clean. The bathroom is nice and big and the shower is great. The hotel supplies water that is safe to drink everyday. The food is to die for. if you love Indian cuisine you are in for a... More 

Was this review helpful? Yes 7
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

Thank you Tivoli for making my special evening all the more special by your wonderful service gestures. Food was awesome specially my fav tandoori Masrooms and dal makhni. Enjoyed staying with Tivoli thoroughly.

Was this review helpful? Yes 4
tivolihospitality, Manager at Tivoli Garden Resort Hotel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

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