Although the property was ok but the service was pathetic . No customer service. What can be worse than giving a room key of a room which is already occupied by a guest. moreover had to change room 3 times as in one room tv not working another phone not working and so on . And no sort of any... more

This is bull (----) resort, their spa doesn't work, swimming pool is in bad shape, they offer membership at a cost with certain facilities like 50% discount on food and when you go their they say the same has been withdrawn. One of the worst ever experince of my life. They charge membership fee and then go back from their... more

It's a fairly large property and the main reason to stay there was because i was having an event there. The room's are pretty decent in size, bathroom is fairly spacious with a shower cube and a bathtub but the bathroom fittings are pretty bad. Hot water isn't always available especially at odd hours. Air-conditioning works but my colleague who... more

First impressions (of the room) were good, but after an hour or so you notice the shine has gone. Couldn't guarantee hot water, the sunken batch in the bedroom is literally a waste of space. People kept knocking on the door early in the morning too making a lie in impossible (didn't have a "do not disturb sign". OK for... more

We stayed in this hotel for two nights as part of a Golden Triangle tour around India. Was very impressed with the security at the hotel and the foyer and outside areas were really nice. Service was great throughout our stay. The rooms were very grand (we had a bath in our bedroom), although there was a rather thin sliding... more

We had a wedding at the Grand Ball Room at Tivoli in December. The hall was unclean and the stage had very dirty carpet and a broken couch. Please avoid this place at all costs - if you need more info then contact me at this email address - TivoliGardenDelhi@gmail.com The Accountant Sudipto & the Caretaker Kataria just dont know... more

We have just returned from a couple of nights at theTivoli. The hotel is new and the service is reasonable. We stayed in two rooms for a family of 6 with 4 small kids. The restaurant serves reasonably good food and a buffet breakfast is included. The pool is lovely but small. The pool attendant and staff were good with... more

Where to start? The rooms aren't clean, the bedding is rough and uncomfortable, the pool is filthy, the food is mediocre-to-poor, the front desk staff are rude, and it's in an awkward location. And because it seems to cater to the wedding crowd, the music and running of feet down corridors goes on till the early hours. What makes it... more

GOOD POINTS: Beautiful lobby, nice looking & clean room, nice pool BAD POINTS: Often noisy when there's a wedding or other outdoor event. May be difficult if you need to sleep. Breakfast selection is spare. Unfortunately, foreigners can expect to get the third degree at checkin. Supposedly, the 50 questions are due to FRO office security requirements. They're just doing... more