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The Golden Palms Hotel & Spa

3.0 of 5 Opp. East Delhi Police Headquarter, IP Extension, Near Max Balaji Hospital, New Delhi 110092, India
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The Golden Palms Hotel & Spa
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The Golden Palms Hotel & Spa
The Golden Palms Hotel & Spa
The Golden Palms Hotel & Spa
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38 reviews from our community

Traveler rating
    11
    10
    2
    7
    8
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11
4
3
12
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oegstgeest, The Netherlands
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 15, 2014

The Golden Temple is exactly what the name implies: a shining temple covered in gold! With a nice shrine and beautiful statues and monuments this temple is worth a visit. Don't forget to also climb the stairs to the first floor, visit the enclosed prayer room and view the inner courtyard from above.

Was this review helpful? Yes 2
Maldives
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 6, 2014

I read very bad reviews about this hotel however I always trust what I see and now I can say it's the wrost than I ever thought. There was no water in the bathroom and the noise did not let me sleep the whole night.so I complainted more than 3 times no apologies no soory the staff's in the front... More 

Was this review helpful? Yes 6
New Delhi, India
Contributor
13 reviews 13 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed October 27, 2014

We had went for a family dinner on 26.10.2014, and bmake reservations in advance. The restaurant was almost empty.We have ordered the drinks, that will take them 30minutes to serve and when served , they were not chilled, to mush of our surprise hotel was running short of straws.Bar Tender does not know how to make drinks.Starters will take 40... More 

Was this review helpful? Yes 6
Delhi, New York
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed October 7, 2014

I had visited delhi almost three times, as per friend preference we choose the golden palms hotel to stay for one night, but my experience was pethetic, lobby was warm as ac was not on to save their cost n money.room ac was not working....when we came to go out, one very thick curtain was hanged so went from stair,... More 

Was this review helpful? Yes 5
Jaipur, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 25, 2014

Went to have dinner with my team members. As it was closer to our venue. When went inside the restaurant, surprised to see the smoke (Probably coming out from AC), So decided to left. Thanks to tall gentleman mr Gaurav who apolgized & made us comfortable. Food was really great & get unexpected service in such a busy scene. All... More 

Was this review helpful? Yes 3
GPDELHI2013, General Manager at The Golden Palms Hotel & Spa, responded to this review

Dear Guests, Greetings from The Golden Palms Hotel & Spa! Sorry to hear inconvenience upon your arrival and so pleased to read your appreciation about our hospitality, the ambiance, our staff. It gives me a great feeling of satisfaction to be able to stand up to your expectations of us. Was a pleasure having you over and will look forward... More 

Pune, India
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed September 22, 2014

Hotel is mangaged by unprofessional staff right from check-in to room service, We booked a group for our co team building and since the hotel was close to the anand vihar railway station opted for a night halt. On checkin we were asked for an identity card so we gave our Pan cards however the staff said pan cards were... More 

Was this review helpful? Yes 3
GPDELHI2013, General Manager at The Golden Palms Hotel & Spa, responded to this review

Dear Guests, We would like to thank your for choosing our hotel for your recent visit at Delhi NCR. We do appreciate hearing from our guest, as their comments are vital for us to continue improving our product,food & service standard. We are quite perturbed to note your feedback; please accept our profuse apologies for the lapse and the inconvenience... More 

chennai
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed August 5, 2014

very difficult location to find even by cab and auto drivers, good property with courteous staff but very dilapidated rooms with broken plug points, creaky shower doors, clogged rain shower, leaky wash basins and lizard in my room too... swanky restaurant with good food and menu choices, for smokers this is not the hotel since no smoking in any rooms... More 

Was this review helpful? Yes 2
GPDELHI2013, General Manager at The Golden Palms Hotel & Spa, responded to this review

Greetings from The Golden Palms Hotel & Spa! Thank you for giving us an opportunity to serve you. Please accept our sincere apologies for not being able to stand up to your expectations of us. We regret your experience with us during your stay. So glad you enjoyed the food at the hotel. Will surely forward your appreciation to the... More 

Delhi, New York
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 31, 2014

We had stayed in the Hotel as we had some personal work in delhi.....Hotel located at Patparganj neary by Max Balaji Hospital. best part is this, East delhi police headquarter just in front of the hotel itself, security done. We had enjoyed a lot when we dine in loby label Restaurant in the evening. Fabulous service given by staffs and... More 

Was this review helpful? Yes 3
GPDELHI2013, General Manager at The Golden Palms Hotel & Spa, responded to this review

Dear Guests, Greetings from The Golden Palms Hotel & Spa! We are pleased to read your appreciation about our hospitality, the ambiance, our staff and product. please to know our location closer to Max patparganj helped you during your stay with your family. It gives me a great feeling of satisfaction to be able to stand up to your expectations... More 

New Delhi, India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 26, 2014

I was here with my family. For its tariff, it is an unmatched value for money. I found the hotel very clean with a warm and cozy atmosphere. The food in the restaurant was fresh and awesome, especially the liberal spread of breakfast included in the tariff. The furniture and fixtures of the hotel and bathrooms were all A grade... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
GPDELHI, General Manager at The Golden Palms Hotel & Spa, responded to this review

Dear Guest, It was wonderful to have you with us I thank you for your kind comment and am glad to read that you enjoyed the hotel facilities room and the team's service. It is wonderful to note that The Golden palms Hotel & Spa Delhi rates high amongst your list of hotels you use. Thanking You Mukunda Chowdhury Hotel... More 

New Delhi
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed July 25, 2014

It's just few meters away from my residence. I have already recommended this hotel to my friend few months back and i found it good. Last week i again booked for my relatives. I got a good price at Hotels.com. I booked for 2 nights. As my guest were late i checked in to ensure no show doesn't happen. I... More 

Was this review helpful? Yes 1
GPDELHI, Manager at The Golden Palms Hotel & Spa, responded to this review

Dear Guest, I profusely apologize for the inconvenience caused to your relative during their check in process, Your valuable observation about our staff & policies at reception has been well noted and shall be addressed on priority and appropriate action has been taken. We have made sure faster check in process and queries made & required document collected during booking... More 

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Additional Information about The Golden Palms Hotel & Spa

Address: Opp. East Delhi Police Headquarter, IP Extension, Near Max Balaji Hospital, New Delhi 110092, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Golden Palms Hotel & Spa 3*
Number of rooms: 48
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Hotel Style:
#55 Spa Hotel in New Delhi

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