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Hotel Samrat

Kautilya Marg , Chanakyapuri | Chanankyapuri, New Delhi 110021, India
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Hotel Samrat
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Hotel Samrat
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86 reviews from our community

Traveler rating
    5
    17
    21
    19
    24
See reviews for
9
8
7
54
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 1 week ago

It was a very nice and pleasant stay. They have got really excellent food and hospitality.The staff was really helpful and well mannered.. And the central location of the hotel is a big plus. Kuddos to you guys!

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Pune
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed March 18, 2015

I spent about ten days in this supposedly luxury hotel run by the Government. Located in central Delhi next to another government-run hotel of the same kind (Ashok), Samrat leaves much to be desired in terms of upkeep: parts of the hotel (mainly those used by the cleaning staff; but not insulated) were quite shabby; there seemed to be only... More 

Was this review helpful? Yes 6
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

It was indeed our pleasure to have you here at The Samrat. It was rather unfortunate that your experience in the hotel was not up to your expectations. We assure you that necessary corrective steps have already been initiated. We request you to give us another chance to be at your service to ensure that your stay is to your... More 

Vadodara, India
Top Contributor
96 reviews 96 reviews
59 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed March 2, 2015

Samrat is my favourite for you will not get such huge structure, vast building, spacious rooms, ever helping staffand best locality in Delhi and then at this price Ie. around 5K.Check in is smooth, a big room waits you with fresh fruit basket plus cold drinks replainshed every 48 hrs. Bathroom that have maximum number of toileteries like MOUTH WASH,... More 

Was this review helpful? Yes 6
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear guest, We sincerely thank you for generous rating and some candid inputs from your end.We also take this opportunity to update you that we are in a process of upgrading our food menu all across. Looking forward to serve you again. Warm Regards, Team Samrat More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed March 1, 2015

We stayed in the hotel just for a night only. Hotel doesn't have five star standards. It's in a bad shape. Washroom tub was broken and dirty with molds. Bedroom wasn't very clean. Closets were dusty and dirty. Breakfast was ok. We won't be staying there ever.

Was this review helpful? Yes 6
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Guest, It was indeed very valuable to get your suggestions and feedback about the hotel during your stay with us . It was rather unfortunate that your experience in the room you stayed was not upto your expectations. We assure you that necessary action has already been initiated. The rooms and bathrooms are being renovated and our maintenance team... More 

Travelers are raving about these New Delhi hotels

Chennai (Madras), India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 28, 2015

Not paying heed to colleagues, I stayed there during a national convention for 5 nights and found the hotel a pleasant experience except for a few minor irritants. It is a sprawling hotel with innumerable rooms and an impressive lobby. The rooms could do with some updating. Woodwork of the cupboards was peeling and so were some of the fittings... More 

Was this review helpful? Yes 1
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

It was indeed our pleasure to have you here at The Samrat. Your candid inputs will go along way in serving you better. We also assure you that necessary corrective steps have been initiated. We request you to give us another chance to be at your service to ensure that your stay is to your utmost satisfaction. Regards Team Samrat More 

Top Contributor
78 reviews 78 reviews
45 hotel reviews
122 helpful votes 122 helpful votes
2 of 5 stars Reviewed February 12, 2015

Scary vastness. You can make out how you teach your room. Space so much. But grim can not be cover. Gym, pool all under eternal repair. And what a food. Luxury of a pauper prince. But then you get breakfast plus a meal free. Then you tolerate everything.

Was this review helpful? Yes 5
Navi Mumbai
Top Contributor
133 reviews 133 reviews
81 hotel reviews
173 helpful votes 173 helpful votes
3 of 5 stars Reviewed January 29, 2015 via mobile

We stayed here for one night.Our checkin process was smooth. Both Conceirge and front desk were very responsive.Room was reasonable satisfactory in all respects. The faulty telephone in the room was immediately rectified.Hotel is not equipped with Restaurant. Room service is available. We were not happy with the quality of breakfast. We Infact wasted our time.The food arranged was not... More 

Was this review helpful? Yes 3
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

We thank you for sharing your feedback with us .Your candid inputs will definitely go a long way in helping us to understand your needs better. Looking forward for your next visit. Regards, Front Office Manager Hotel Samrat New Delhi More 

Raipur, India
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 28, 2015

Hotel Samrat entrance lobby ambience was soothing & booked bcoz...only reason was Shiro restaurant & Skooter as it was the best part of hotel to party night out & hang out. But rooms need a renovation & air-conditioning was very poor.

Was this review helpful? Yes 3
Thiruvananthapuram (Trivandrum), India
1 review
3 of 5 stars Reviewed January 19, 2015

A wonderful place if they maintained and stressed on service in a better way. The fruit basket, the buffet food, linen .... and so on, were below expected standards. Restaurant was reported to be closed, but serving food for some people. Though the officials allowed me to join the buffet arranged for some other team staying there, they charged very... More 

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Was this review helpful? Yes
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

We thank you for sharing your feedback with us .Your candid inputs will definitely go a long way in helping us to understand your needs better. Looking forward for your next visit. Regards, Front Office Manager Hotel Samrat New Delhi More 

Senior Contributor
21 reviews 21 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed December 3, 2014

I stayed there with my family for one night. The hotel is located at chanakyapuri. Very close to prime minister house. When we entered the hotel, it looked awesome. The entrance area was elegant. However, they have not maintained their rooms well and patches could be seen. If they can take care of the property, it can match any hotel... More 

Was this review helpful? Yes 1
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. The maintenance issue have been forwarded to the Concern Department for immediate action. We assure you to serve you better in your next visit. Looking forward for your next visit. Best regards, Front Office Manager Hotel Samrat New Delhi More 

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