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Hotel Samrat

5.0 of 5 Kautilya Marg , Chanakyapuri | Chanankyapuri, New Delhi 110021, India
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Hotel Samrat
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77 reviews from our community

Traveler rating
    4
    14
    18
    17
    24
See reviews for
9
6
7
50
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Thiruvananthapuram (Trivandrum), India
1 review
3 of 5 stars Reviewed 1 week ago

A wonderful place if they maintained and stressed on service in a better way. The fruit basket, the buffet food, linen .... and so on, were below expected standards. Restaurant was reported to be closed, but serving food for some people. Though the officials allowed me to join the buffet arranged for some other team staying there, they charged very... More 

Review collected in partnership with Cleartrip

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Senior Contributor
21 reviews 21 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 3, 2014

I stayed there with my family for one night. The hotel is located at chanakyapuri. Very close to prime minister house. When we entered the hotel, it looked awesome. The entrance area was elegant. However, they have not maintained their rooms well and patches could be seen. If they can take care of the property, it can match any hotel... More 

Was this review helpful? Yes 1
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. The maintenance issue have been forwarded to the Concern Department for immediate action. We assure you to serve you better in your next visit. Looking forward for your next visit. Best regards, Front Office Manager Hotel Samrat New Delhi More 

Boston
Contributor
17 reviews 17 reviews
17 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed November 25, 2014

This wins as the absolute worst hotel I've ever experienced, in so many areas: 1. Filthy, filthy, musty, horrible odors in rooms and especially in hallways, actually caused respiratory problems with some of us 2. carpeting in main areas so very filthy 3. plate of food, left outside a door, was not picked up for two days (when I said... More 

Was this review helpful? Yes 3
Bareilly, India
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed November 14, 2014

The lobby was huge, but unimprssive. Lift was old and not very clean either. Lift was always crowded with too many Government officiials, I suppose they were not guests of the hotel. My room was very far away from the recepttion, this is a plus point as it provided me with serenity, but I had to make a long walk... More 

Was this review helpful? Yes 1
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. We will look into the concerns put across . Looking forward for your next visit. Best regards, Front Office Manager Hotel Samrat New Delhi More 

washington
Top Contributor
56 reviews 56 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 29, 2014

HOW I LANDED THERE I got delayed by flight and missed my train,,I had to stay somewhere for the night..all 5 stars in which I normally stay were all full..then I ran into this tourism counter at airport.he guided me over there.. FRONT DESK Very poor and shoddy staff,,,,,,rooms were empty but the staff was not willing to give the... More 

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Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. I deeply apologize for not meeting your expectations during your visit. We have noted your comment and request you to provide us with your e-mail address so that we can reach you directly. Looking forward for your next visit. Best regards, Front Office Manager Hotel... More 

Gurgaon, India
1 review
1 of 5 stars Reviewed September 27, 2014

Pathetic customer service. I had to wait more than 50 minutes for my check-in as the incompetent front desk manager could not find my trip details on his system. He repeatedly asked me to go back as there was no booking in my name even though I had booked two days in advance from Cleartrip. I called up Cleartrip many... More 

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Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Dear Sir, Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. I deeply apologize for not meeting your expectations during your visit especially the Check In process delay. We have noted your comment and are reviewing the On-line Booking process to make it more efficient & effective. Looking forward for your next visit. Best regards, Front... More 

Bengaluru (Bangalore), India
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 7, 2014

I stayed here on a business trip for three days. Only positive side is the location. The mindset of staff and their behavior is typical Govt style. Rooms are spacious and lobby too is vast . Room has no temperature control for AC. Toilet requires maintenance both tub and wash basin outlets were corroded. The health club/gym is non -functional.... More 

Was this review helpful? Yes
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

Thank you for your feedback regarding your visit to Hotel Samrat, New Delhi. I deeply apologize for not meeting some of your expectations during your visit. We have noted your comments and are reviewing the relevant processes. Looking forward for your next visit. Best regards, Front Office Manager Hotel Samrat New Delhi More 

Ahmedabad, India
Contributor
17 reviews 17 reviews
13 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed August 18, 2014

Stayed in this hotel as a corporate guest. Location of hotel is perfect-very near to my CHQ, in the heart of Lutyens Delhi. Breakfast spread was adequate. Food was good. Added benefit was food meals delivered via room-service. This was my 2nd stay here. Overall a good experience.

Was this review helpful? Yes 1
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

We thank you for sharing your feedback with us .Your candid inputs will definitely go a long way in helping us to understand your needs better. Looking forward for your next visit. Regards, Front Office Manager Hotel Samrat New Delhi More 

Sandefjord, Norway
Top Contributor
204 reviews 204 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed June 7, 2014

Not bad fopr the money... affordable and relatively clean, staff friendly but beware of the hustlers and taxi drivers... Dont eat on the street and avoid the croded areas ibn Delhi... Not a bad place for Dehli and you could do worse... Got luck there

Was this review helpful? Yes
Samrat_Hotel, Front Office Manager at Hotel Samrat, responded to this review

We thank you for sharing your feedback with us .Your candid inputs will definitely go a long way in helping us to understand your needs better. Looking forward for your next visit. Regards, Front Office Manager Hotel Samrat New Delhi More 

Bengaluru (Bangalore), India
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed May 23, 2014

I stayed there for a night, the hotel is very very old with no modifications whatsoever. Rooms are huge but with very old furniture. There is no cleanliness in the bathrooms and the staff is also not well behaved. The biggest issue that I faced was that at night a waiter without even knocking used a master key and got... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Samrat

Address: Kautilya Marg , Chanakyapuri | Chanankyapuri, New Delhi 110021, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hotel Samrat 5*
Number of rooms: 255
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Also Known As:
Samrat Hotel New Delhi
Hotel Samrat Delhi
Samrat Hotel Delhi
Samrat New Delhi
Hotel Style:
#64 Luxury Hotel in New Delhi

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