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All 592 New Delhi hotels

The Umrao

4.0 of 5 Hotel   |   National Highway 8, New Delhi 110038, India
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Ranked #146 of 592 hotels in New Delhi
A recent review
3 of 5 stars reviewed 6 days ago
Ankur M Noida, India
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  • Reviews (43)
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43 people have reviewed this hotel

Traveler rating
    16
    14
    5
    5
    3
See reviews for
12
8
1
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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English first
New Delhi, India
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Stayed here for one night last week. Worst experience with service. Ordered some food from room service in the evening. After finishing, I called the room service to clear the dishes, but no one came. I called again, and no one came. Finally I went to the reception and asked the duty manager to send someone, but again no one... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for reviewing The Umrao on Trip Advisor. We must apologize on behalf of the entire team for the service lapses you experienced during your stay. We can only assure you that it is an aberration from our normal standards and your feedback will only help us improve. We understand that we were... More

Noida, India
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 6 days ago NEW

I made a booking for The Umrao from Hotels.com for 1 night. I paid all in advance. When i arrived at hotel after traveling for 5 hours. I was told, that they don't have any booking in my name, and neither they have received any mail from Hotels.com with confirmation. Unfortunately the Hotel is also sold out as they mentioned.... More

Was this review helpful? Yes
Chandigarh, Chandigarh, India
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

A very good spacious and new property. Rooms are good and clean. Air condition in the rooms is excellent and probably one of the best I have seen in all 5 stars so far. Staff is helpful and courteous. Food is sometimes good and sometimes very good. Stayed there for 2 days from 11 to 13 August and it was... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that Umrao has embedded memories so deep that you would be back to revive them, and that the services and facilities of the hotel well suited your needs and requirements. Also, we would like to thank you for... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were at Umrao to attend a wedding in Elroy Banquet. We booked in 2 rooms to stay there for a night under one name. Check-in was quite painful. Staff needed 2 separate IDs one for each room. We presented IDs of 2 people who were going to stay in the room - 1 Licence and 1 PAN card but... More

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you so much for reviewing our hotel on Trip Advisor. Your Feedback is of great value to us and would definitely help us enhance our services. It is extremely disappointing that your check-in experience at our hotel was not as per your expectations. As a government norm only ID cards with address proof... More

Gurgaon, India
1 review
5 of 5 stars Reviewed 3 weeks ago

Quality of food is very good, specially the drinks(mocktails) and salads. We really enjoyed the Lunch and a great time. Ambience was very good. Location is quiet appraochable for Delhi and Gurgaon people.

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback. We are pleased to know that the services and facilities of the hotel well suited your needs and requirements. Also, we would like to thank you for your kind appreciation about our culinary aspects. We have shared your feedback with the team and we are delighted that you have... More

Stockholm, Sweden
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 15, 2014

The rooms are clean and nice, and those ones close to the pool on the ground floor have an outdoor bath tub. We used this hotel as a base for exploring Delhi and it served the purpose well. Its location close to the airport was good for us. The restaurant's food was very good especially their dal makhani.

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! We are pleased to know that the hotel proved to be a perfect abide to mix pleasure and work as at Umrao this is what we strive for. It’s great to know that you had a comfortable stay and the services & facilities of the hotel well suited your needs & requirements. Also, we... More

New Delhi, India
1 review
5 of 5 stars Reviewed July 7, 2014

Generally, when we talk about good beautiful property in NCR for wedding destination, the first name that always comes in mind is 'The Umrao". The magnificent and serene cynosure amidst very busy national highway no.8. There are many fine dining places in Delhi but Thyme, their multi cuisine restaurant is exquisite, a fine-dining space in the garb of a coffee... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about the Umrao on Trip Advisor. At the Umrao we want our guests to enjoy the hustle bustle of the city along with the calm and serenity of the hotel surroundings. Being in the center of the city, yet maintaining the peace and the calm is unique to us.... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 27, 2014

It was quite a trying time for me to look for a venue to celebrate the 40th anniversary of our parents..we tried many options in gurgaon but ultimately zeroed in on The Umrao.I was a bit skeptical initially as i was not aware much about the hosting capabilities of umrao,but thanks to the brilliant efforts of a well knit team... More

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao !! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that we as a team were able to make the celebration for your family a memorable one. It is great to know that the banquet facilities suited your needs, as we strive for perfection along with bringing... More

New Delhi, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

With the onset of a new stable government and in the midst of ongoing celebrations in Delhi, we decided to do my own little celebration of our children birthday by heading to some of the hotel. This time i chose to go for The Umrao. Firstly because it was highly recommended by my friends who remembered the experience from the... More

Was this review helpful? Yes 2
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that Umrao has embedded memories so deep that you would be back to revive them. It is great that the services & facilities of the hotel well suited your needs & requirements. We would also like to thank... More

London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

The layout and the entrance of the hotel is very welcoming.Gives a feeling you are in middle east.The hotel is comfortable with good breakfast.It is NOT a 5 star.But very close to domestic airport ideal for flight transfers.Staff average.Manager is very unfriendly

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for reviewing The Umrao on Trip Advisor. We are pleased to have your valuable feedback as it would help us to enhance our services and improve on it. Do write to us for your future visits so that we can ensure that you have a comfortable stay. We look forward to welcoming... More

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Additional Information about The Umrao

Address: National Highway 8, New Delhi 110038, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Umrao 4*
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33 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#49 Luxury Hotel in New Delhi
Hotel Class
Official Description (provided by the hotel)
We are an exclusive boutique property with full-service five star facilities, The Umrao combines classical architectural exterior design with contemporary and warm interior, spread across 15 acres of lush green land. Strategically located on NH 8, New Delhi, The Umrao is just 10 minutes drive from the Indira Gandhi International Airport. The property lies in the vicinity of the most exclusive residential and commercial districts of Gurgaon. ... more   less 
Number of rooms
55

Questions & Answers

Questions? Get answers from The Umrao staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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