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All 594 New Delhi hotels

The Umrao

4.0 of 5 Hotel   |   National Highway 8, New Delhi 110038, India
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72%
Ranked #126 of 594 hotels in New Delhi
A recent review
4 of 5 stars reviewed 1 week ago
alwaysexploring110 Stockholm, Sweden
  • Overview
  • Reviews (37)
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  • Room tips (9)
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37 people have reviewed this hotel

Traveler rating
    15
    12
    4
    3
    3
See reviews for
10
8
1
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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English first
Stockholm, Sweden
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are clean and nice, and those ones close to the pool on the ground floor have an outdoor bath tub. We used this hotel as a base for exploring Delhi and it served the purpose well. Its location close to the airport was good for us. The restaurant's food was very good especially their dal makhani.

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! We are pleased to know that the hotel proved to be a perfect abide to mix pleasure and work as at Umrao this is what we strive for. It’s great to know that you had a comfortable stay and the services & facilities of the hotel well suited your needs & requirements. Also, we... More

New Delhi, India
1 review
5 of 5 stars Reviewed 2 weeks ago

Generally, when we talk about good beautiful property in NCR for wedding destination, the first name that always comes in mind is 'The Umrao". The magnificent and serene cynosure amidst very busy national highway no.8. There are many fine dining places in Delhi but Thyme, their multi cuisine restaurant is exquisite, a fine-dining space in the garb of a coffee... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about the Umrao on Trip Advisor. At the Umrao we want our guests to enjoy the hustle bustle of the city along with the calm and serenity of the hotel surroundings. Being in the center of the city, yet maintaining the peace and the calm is unique to us.... More

New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It was quite a trying time for me to look for a venue to celebrate the 40th anniversary of our parents..we tried many options in gurgaon but ultimately zeroed in on The Umrao.I was a bit skeptical initially as i was not aware much about the hosting capabilities of umrao,but thanks to the brilliant efforts of a well knit team... More

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao !! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that we as a team were able to make the celebration for your family a memorable one. It is great to know that the banquet facilities suited your needs, as we strive for perfection along with bringing... More

New Delhi, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 18, 2014

With the onset of a new stable government and in the midst of ongoing celebrations in Delhi, we decided to do my own little celebration of our children birthday by heading to some of the hotel. This time i chose to go for The Umrao. Firstly because it was highly recommended by my friends who remembered the experience from the... More

Was this review helpful? Yes 2
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that Umrao has embedded memories so deep that you would be back to revive them. It is great that the services & facilities of the hotel well suited your needs & requirements. We would also like to thank... More

London, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 28, 2014

The layout and the entrance of the hotel is very welcoming.Gives a feeling you are in middle east.The hotel is comfortable with good breakfast.It is NOT a 5 star.But very close to domestic airport ideal for flight transfers.Staff average.Manager is very unfriendly

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for reviewing The Umrao on Trip Advisor. We are pleased to have your valuable feedback as it would help us to enhance our services and improve on it. Do write to us for your future visits so that we can ensure that you have a comfortable stay. We look forward to welcoming... More

India
Contributor
15 reviews 15 reviews
14 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed May 15, 2014

Not really a 5 star hotel. Al though, booked for a triple sharing room, but room was so small,there was hardly place to put any extra bed. The housekeeping just squeezed in the extra bed with no room left to even move around the room. The worst part that there was party going on in the hotel banquet and the... More

Was this review helpful? Yes 2
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for reviewing The Umrao on Trip Advisor. We understand that we were not able to live up to your expectations during this stay. This is not a norm and is an aberration from our normal standards. We are confident that we would not fail you on your next visit. Your feedback has... More

Vadodara, India
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 9, 2014

I disappoint with reception staff. They don't know how to talk with their guest and they are too slow. They charge you hidden charges after check out. Around 1 AM my AC not working so one man came to my room with ladder then next day i asked them to change my room but they said they don't have any... More

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about our hotel on Trip Advisor. We are pleased to have your valuable feedback as it would help us enhance our services and improve upon it. We regret that you had to face inconvenience during your stay in certain process you were a part of. Your feedback has been... More

Mumbai (Bombay), India
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 6, 2014

The Umrao is situated on a large expanse of land on the Delhi-Gurgaon highway (45 minutes away from Delhi & Gurgaon). I admit I was awed by the decor/ambience of the place. Only problem Umrao faces, is its weird-annoying 'policies' which marred our experience there. To start with, we had an on-line booking from a travel partner for the hotel.... More

Was this review helpful? Yes 2
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for reviewing The Umrao. We must apologize on behalf of the entire team for the service lapses you experienced during your stay. We can only assure you that it is an aberration from our normal standards and your feedback will only help us improve. Your feedback has been put ahead to respective... More

Mumbai
Senior Contributor
25 reviews 25 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed May 1, 2014

I chose this hotel primarily because of the location since it is close to airport as well as Gurgaon where I had my meetings. However, the experience at the hotel was probably the worst I have ever had. I was given a ground floor room facing a garden that was reserved for weddings. Fortunately, there was no wedding happening that... More

Was this review helpful? Yes 2
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for reviewing The Umrao on Trip Advisor. We understand that we were not able to live up to your expectations during this stay. We regret that you had to face inconvenience during your stay in certain process you were a part of. We as a team at The Umrao strive to provide... More

Bolton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 14, 2014

I stayed here with my wife for 1 night. Arrival -Very welcoming, luggage taken to room. Luggage ended up in our room without us needing to do anything. Check in was OK, staff seemed a bit moody though. No wait. Lobby area was very nice. Very clean with space to lounge around. Room –excellent room. Not that big though. Bathroom... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback on trip advisor. We are pleased to know that you had a comfortable stay and the services & facilities of the hotel well suited your needs & requirements. With regards to the pricing, taking into account the local competition, rest assured we are priced as per the 5 Star... More

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Additional Information about The Umrao

Address: National Highway 8, New Delhi 110038, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Umrao 4*
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33 photos of this hotel

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#46 Luxury Hotel in New Delhi
Hotel Class
Official Description (provided by the hotel)
We are an exclusive boutique property with full-service five star facilities, The Umrao combines classical architectural exterior design with contemporary and warm interior, spread across 15 acres of lush green land. Strategically located on NH 8, New Delhi, The Umrao is just 10 minutes drive from the Indira Gandhi International Airport. The property lies in the vicinity of the most exclusive residential and commercial districts of Gurgaon. ... more   less 
Number of rooms
55

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