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The Umrao

National Highway 8 | Smalkha, New Delhi 110 037, India
Hotel amenities
The Umrao
Best prices for: 1 room 1 guest
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Ranked #128 of 620 Hotels in New Delhi
A recent review
4 of 5 stars reviewed 4 days ago
RohitChaudhary New Delhi, India
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86 reviews from our community

Traveler rating
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    6
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23
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Delhi, India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A very nice hotel with outstanding service. Rooms are very comfortable. Right from the time you check in to the time you check out , team Umrao ensures you receive most cordial and warm treatment you will ever experience anywhere in the world., in restaurants, in room service - to provide you the best of service with lots of warmth...... More 

Was this review helpful? Yes 1
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao Hotel & Resort! Thank you for sharing your wonderful feedback on your recent stay with us. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. Your kind comments will serve as an added inspiration to... More 

New Delhi, India
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The property is good but service is very poor.I Stayed in this hotel for 5 days with my family the worst part was the service of restaurant and house keeping was very very POOR. The second day of my stay i called up at reception thrice no one picked up and tried and tried calling then at last they replied... More 

Was this review helpful? Yes 3
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from the Umrao! Thank you for sparing your valuable time to give us your feedback on this forum. We sincerely regret about your not that good experience with us , and extend our apologies to you. Although you experience was less than memorable with us, I hope you will give us another opportunity to welcome you... More 

Ahmedabad, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have been here twice for my Annual Service Conference. A very nice hotel with outstanding service. Rooms are very comfortable. Right from the time you check in to the time you check out , team Umrao ensures you receive most cordial and warm treatment you will ever experience anywhere in the world. I could clearly see a keen desire in... More 

Was this review helpful? Yes 5
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao Hotel & Resort! Thank you for sharing your wonderful feedback on your recent stay with us. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your kind comments will serve as an added inspiration to... More 

New Delhi, Delhi, India
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The property owner and the architect have a class for the property that has been built give you the feel of being in one of the Arabic countries. The rooms are completely well equipped with all gadgets and lights working. The maintenance and the house keeping team too is doing great too to keep the place completely clean. Now coming... More 

Was this review helpful? Yes 5
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from The Umrao Hotel & resort! Thank you for sharing your valuable feedback on your recent stay with us. We appreciate that you were impressed with the ambience and décor of the hotel. Regarding your dining experience with food, we are pleased to inform you that our highly qualified chefs are working hard to give an... More 

New Delhi, India
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The room and service at the hotel we stayed was absolutely terrible. Would never come to this hotel again. The bathroom flooded, most of the appliances not working and no call was attended to properly. I am so disappointed for this "5 star" 1 star experience.

Was this review helpful? Yes 5
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from the Umrao! Thank you for sparing your valuable time to give us your feedback on this forum. We sincerely regret about your not that good experience with us , and extend our apologies to you. Although you experience was less than memorable with us, I hope you will give us another opportunity to welcome you... More 

Kolkata (Calcutta), India
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at the hotel for a day and I think they have impeccable customer service starting from the front desk to the guards outside the hotel entrance. The property is brilliant. Key points and why I consider this rating. The standard check in time is 2pm and check out is 12pm. I checked in at 8am as I had... More 

Was this review helpful? Yes 1
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao Hotel & Resort! Thank you for sharing your wonderful feedback on your recent stay with us. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your kind comments will serve as an added inspiration to... More 

Roorkee
Top Contributor
89 reviews 89 reviews
66 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good spacious room Breakfast not great . Dinner expensive. Bathroom gets water clogging. Good shower, lots of water Good towels Good swimming pool Good resort place V near to Airport , by taxi OLA taxis come quickly

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

“Dear Valued Guest, Greetings from The Umrao Hotel & resort! Thank you for sharing your valuable feedback on your stay with us. We appreciate your kind comments as they serve as an added inspiration to maintain the high standards, which you have experienced during your stay with us. We look forward to welcoming you back to The Umrao Hotel and... More 

New Delhi
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

All is good there. Staff is helping and its a nice place to stay close to Delhi. Thought the pool is not deep (4ft) so couldn't enjoy swimming there :( and room service wasn't quick. free wifi was connected to out devices but never worked.

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

“Dear Valued Guest, Greetings from The Umrao Hotel & resort! Thank you for sharing your valuable feedback on your stay with us. We appreciate that you were impressed with the service of our staff, your kind comments will serve as an added inspiration to maintain the high standards, which you have experienced during your stay. We look forward to welcoming... More 

New Delhi, India
Contributor
13 reviews 13 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

People who live and work in delhi or gurgaon or vice versa do pass by this place many times with great look from outside attracts every passer by. I choose this place as there are very few resorts in delhi. Its a nice place with good large beautiful pool good ambience very calm place nice and clean room with all... More 

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about the Umrao on Trip Advisor. At the Umrao we want our guests to enjoy the hustle bustle of the city along with the calm and serenity of the hotel surroundings. Being in the center of the city, yet maintaining the peace and the calm is unique to us.... More 

Colombo, Sri Lanka
Senior Contributor
22 reviews 22 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 16, 2015

Starting from the airport, I thought we have arrived in hell. Heavy traffic, polluted air, poverty all around.. But we entered the Umrao drive way up to the hotel, WOW! It seems that we entered a totally a different country altogether. The check in was smooth even though the receptionist had no smile on her face, the lady security was... More 

Was this review helpful? Yes 5
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about the Umrao on Trip Advisor., Your Feedback is of great value to us and would definitely help us enhance our services. At the Umrao we want our guests to enjoy the hustle bustle of the city along with the calm and serenity of the hotel surroundings. Being in... More 

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