We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Umrao

National Highway 8 | Smalkha, New Delhi 110 037, India
Hotel amenities
The Umrao
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #169 of 635 Hotels in New Delhi
A recent review
3 of 5 stars reviewed 3 weeks ago
Khush G
Add Photo Write a Review

98 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    30
    37
    14
    9
    8
See reviews for
25
25
4
22
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Swedish first
  • Any
English first
  • All months
    (98)
  • Mar-May only
    (37)
  • Jun-Aug only
    (23)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (19)
All months
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Just imagine that both of you are sleeping and suddenly someone enters the room without your permission. This is what we experienced here. I shouted on that person and immediately called at reception. They didn't even apologise for this and simply said we will investigate and will call you back in 10 mins (which never happened) after waiting for almost... More 

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest Greetings from the Umrao! Thank you for sharing your feedback on your recent stay with us. We sincerely regret about anguish and dissatisfying experience caused. The entire team of The Umrao extend their sincere and profound apologies to you. We remain firmly committed to the ethos and values of hospitality and customer centricity and in accordance we... More 

United Kingdom
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed here for one night due to having an early flight the next day. The hotel was very close to the airport which was ideal for our needs. There's nothing to do in the local area and its a bit of a way out from the centre of Delhi. The hotel also lacks atmosphere and at times felt a... More 

Was this review helpful? Yes 2

Travelers are raving about these New Delhi hotels

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Unrao us not a 5 star hotel at all...its okay for a 3.5-4 star exprience but not a 5 star definitely..the view of our room was v bad...i think it was a tent or something like that.. They dont give u welcome drink unless u ask for it Reception staff doesnt seem to be professional..not of a 5 star hotel... More 

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from the Umrao Hotels & Resorts! Thank you for sparing your valuable time to give us your feedback on this forum. We regret the inconvenience you faced during your stay with us. We have taken due note of the same and corrective actions have been taken to ensure guest satisfaction during their stay with us. Looking... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Unrao us not a 5 star hotel at all...its okay for a 3.5-4 star exprience but not a 5 star definitely..the view of our room was v bad...i think it was a tent or something like that.. They dont give u welcome drink unless u ask for it Reception staff doesnt seem to be professional..not of a 5 star hotel... More 

Was this review helpful? Yes
Gurgaon, Haryana, India
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Its a Nice property, with all amenities one desires for, nice clean spacious rooms, well maintained pool, and good food. We had gone there for a 1N stay with family and stay was definetly comfortable, however the service wasnt too prompt, we could blame it to weddings happening at the venue and hence staff was heavily allocated to them, however,... More 

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from The Umrao Hotels & Resorts! Thank you for sharing your valuable feedback on your recent stay with us. We appreciate your kind comments and our team is working towards enhancing our guest experience during their stay with us. We look forward to welcoming you back to The Umrao Hotels and Resorts in near future. Warm... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 30, 2015

Stayed here for a night using Groupon coupon. Room was nice clean with all basic amenities. Food was good, however the services are no where from a 5 star standard. Below are the reasons:- 1. You have to ask for your welcome drink, they would not give it to you on their own 2. Check the fruits available in the... More 

Was this review helpful? Yes 1
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from the Umrao Hotels & Resorts! Thank you for sparing your valuable time to give us your feedback on this forum. We regret the inconvenience you faced during your stay with us. We have taken due note of the same and concerned team members have been briefed accordingly. We have taken corrective actions to ensure these... More 

detroit
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed May 29, 2015

Oh My God, is the only thing which comes to mind. When I think of this place nothing can get worse. This place is a total rip off, at the same price u get better deals. Check in took more than 3 hours , rooms filthy management pathetic. No one should ever I mean ever use this place . Horrible... More 

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from the Umrao Hotels & Resorts! Thank you for sparing your valuable time to give us your feedback on this forum. We apologize for the inconvenience caused during your stay with us. We have taken due note of the inconvenience and concerned team members have been briefed accordingly. We have taken corrective actions for the same.... More 

Gurgaon, India
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 19, 2015

The umrao is one of my most prefered venue for a big event. its lawns can accomodate up to 1500 pax at ease. it has big parking space and good spacious rooms . The conference halls are well equipped . The hotel is located on NH 8 , About 10 minuts from the airport and cyber city, Gurgaon. Service and... More 

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao Hotels & Resorts! Thank you very much for your valuable feedback and we are pleased to know that you like our property, regarding your feedback about quality of food and service we would like to inform you that our highly qualified chefs are working hard to give an amazing dining experience to our guests... More 

1 review
4 of 5 stars Reviewed May 17, 2015

A jewel in delhi, with its Palm trees, water fountains...I arrived there with the family at 11am after more than 15 hours of flight..so, it was like heaven :) room was nice, food was great, the swimming pool was awesome, service staff was great as well. Definitely recommended for those visiting Delhi. There is only one drawback, it's quite far... More 

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from The Umrao Hotels & resorts! Thank you for sharing your valuable feedback on your recent stay with us. We appreciate your kind comments as they serve as an added inspiration to maintain the high standards, which you have experienced during your stay at The Umrao. We look forward to welcoming you back to The Umrao... More 

Ahmedabad, India
Level Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed May 15, 2015

One setback you feel as soon as you reach here is the transportation. It gets difficult to commute from here if you don't have a car or a cab. Rest everything is very nice. The rooms are very well maintained, the ambience is good, the food is very nice, and the staff is courteous.

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from The Umrao Hotels & Resorts! Thank you for sharing your feedback on your recent stay with us. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Room/suite (3)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay