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All 608 New Delhi hotels

The Umrao

4.0 of 5 Hotel   |   National Highway 8, New Delhi 110038, India
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The Umrao
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Ranked #125 of 608 Hotels in New Delhi
A recent review
4 of 5 stars reviewed 1 week ago
Rahul270591 Calcutta, West Bengal, India
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63 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Calcutta, West Bengal, India
1 review
4 of 5 stars Reviewed 1 week ago

“Exceptional property, exceptional service, highly recommended- 5 of 5 stars I have been lucky enough to visit this hotel two times a year and every time I go it just gets better! I am always welcomed like an old friend and I can't wait to go back. The Umrao is rebounded worldwide for exceptional service and I would like to... More 

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that the hotel facilities well suited your needs and requirements. It is wonderful that we as a team were able to live up to your expectations. Also, we would like to thank you for your kind appreciation about... More 

New Delhi, India
1 review
5 of 5 stars Reviewed 2 weeks ago

excellent services, good infrastructure, good lighting,nice service of doorman etc, especially very happy to services of mr jitender bansal he is very nice & supportuve person..i wish to say his boss will promote him. my room no was 117, name sandeep verma, contact no: 8585940831 email ID: sandeepsverma2003@gmail.com Regards Sandeep

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that the hotel facilities well suited your needs and requirements. It is wonderful that we as a team were able to live up to your expectations. Also, we would like to thank you for your kind appreciation about... More 

Fort Lauderdale, Florida
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

In all good conscience, Umrao should get out of the hotel business and declare itself a wedding venue with rooms. The lawns surrounding the building are all up for rent every night, and with only two floors, there is no room that is more than fifty feet away from a mind numbing, thousand-decibel dance music going on and on till... More 

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for taking out time and reviewing The Umrao on Trip Advisor. While we endeavour to provide consistent services, we might have erred on certain occasions. With regards to the noise from the weddings at our lawns, we will carefully allocate the rooms for guests like you. We can assure you that it... More 

2 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

First of all , it is not an hotel of any rating. It is just a marriage lawn. Room service and reception staff is 0% responsive . No room facilities at all. I would specially like to mention name of thier manager mr jeetendra bansal, after directly complainting to him also , he use to hide from guests. It take... More 

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for taking out time and reviewing The Umrao on Trip Advisor. While we endeavour to provide consistent services, we might have erred on certain occasions. We can assure you that it is an aberration from our normal standards and your feedback helps us introspect the same. We look forward to welcoming you... More 

New Delhi, India
1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is incredible and beautiful. The service is superb, the thought and care of the staff is superior to any hotel we have stayed in. The staff members are so accommodating particularly if you like to be pampered and the atmosphere is uplifting and serene. It is a safe haven to come "home" to after a long day. There... More 

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that the hotel facilities well suited your needs and requirements. It is wonderful that we as a team were able to live up to your expectations. Also, we would like to thank you for your kind appreciation about... More 

Ahmedabad, India
2 reviews
4 of 5 stars Reviewed November 13, 2014

The hotel provides high standard of services in respect of reception,accommodation and departure. The staff is extremely polite and cooperative .There is a vast variety of good food and remarkable hospitality and efficiency of the hostesses operating in the restaurant and Overall an excellent experience. Some people like Mr Guarav Shrivastava , Mr Jitendra , Mr Bhandari, Mr Tiwari &... More 

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that the hotel facilities well suited your needs and requirements. It is wonderful that we as a team were able to live up to your expectations. Also, we would like to thank you for your kind appreciation about... More 

Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed November 4, 2014

I stayed at this Hotel and found the staff right from reception to the Restaurant, very pleasing and ready to help. The reason I stayed at this hotel was nearness to the Airport. Check in/Check out was very smooth and when I asked for a late check out at 2 to 3 pm since my flight was at 5 pm,... More 

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that the hotel facilities well suited your needs and requirements. It is wonderful that we as a team were able to live up to your expectations. Also, we would like to thank you for your kind appreciation about... More 

New Delhi, Delhi, India
1 review
5 of 5 stars Reviewed October 29, 2014

This was my fourth time at The Umrao, although as a regular visitor to Delhi or Gurgaon, I normally stay next door at the Trident, which is also a top class hotel. However, The Umrao is without doubt a truly luxurious hotel offering outstanding service and bedrooms of the highest quality. There is an excellent choice of restaurants, although on... More 

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that the hotel facilities well suited your needs and requirements. It is wonderful that we as a team were able to live up to your expectations. Also, we would like to thank you for your kind appreciation about... More 

Toronto, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed October 27, 2014

I flew to Delhi airport and I stayed at this hotel for one night to rest before a 8hr bus ride. I am not the one to write bad reviews as I'm always optimistic unless I see something seriously wrong. Anyway, check-in was smooth, staff was very nice, understanding and courteous, I was allowed to checkout at 1pm since I... More 

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for taking out time and reviewing The Umrao on Trip Advisor. While we endeavour to provide consistent services, we might have erred on certain occasions. We can assure you that it is an aberration from our normal standards and your feedback helps us introspect the same. We look forward to welcoming you... More 

Lagos, Nigeria
2 reviews
4 of 5 stars Reviewed October 24, 2014

Nice property, good cleanliness, max 20 mins drive away from airport. Would recommend anyday. We found the room to be slightly smaller than we were expecting for that price but probably thats what the money gets u hotel being in National capital.

Review collected in partnership with Cleartrip

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! We are pleased to know that the hotel facilities well suited your needs as we strive for perfection along with bringing comfort for all our valued guests. Thank you for your feedback and we look forward to welcoming you back soon. Warm Regards, The Umrao Team Email: guestrelations@theumrao.com More 

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Additional Information about The Umrao

Address: National Highway 8, New Delhi 110038, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Umrao 4*
Number of rooms: 55
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Hotel Style:
#48 Luxury Hotel in New Delhi
#52 Family Hotel in New Delhi

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