We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Umrao

National Highway 8 | Smalkha, New Delhi 110 037, India
Hotel amenities
The Umrao
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Ranked #131 of 626 Hotels in New Delhi
A recent review
4 of 5 stars reviewed 1 week ago
Shaifalii Gurgaon, India
Write a Review

91 reviews from our community

Traveler rating
    30
    36
    11
    8
    6
See reviews for
24
20
4
22
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Swedish first
  • Any
English first
  • All months
    (91)
  • Mar-May only
    (35)
  • Jun-Aug only
    (18)
  • Sep-Nov only
    (19)
  • Dec-Feb only
    (19)
All months
Gurgaon, India
Top Contributor
51 reviews 51 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The umrao is one of my most prefered venue for a big event. its lawns can accomodate up to 1500 pax at ease. it has big parking space and good spacious rooms . The conference halls are well equipped . The hotel is located on NH 8 , About 10 minuts from the airport and cyber city, Gurgaon. Service and... More 

Was this review helpful? Yes
1 review
4 of 5 stars Reviewed 1 week ago

A jewel in delhi, with its Palm trees, water fountains...I arrived there with the family at 11am after more than 15 hours of flight..so, it was like heaven :) room was nice, food was great, the swimming pool was awesome, service staff was great as well. Definitely recommended for those visiting Delhi. There is only one drawback, it's quite far... More 

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from The Umrao Hotels & resorts! Thank you for sharing your valuable feedback on your recent stay with us. We appreciate your kind comments as they serve as an added inspiration to maintain the high standards, which you have experienced during your stay at The Umrao. We look forward to welcoming you back to The Umrao... More 

Ahmedabad, India
Contributor
20 reviews 20 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

One setback you feel as soon as you reach here is the transportation. It gets difficult to commute from here if you don't have a car or a cab. Rest everything is very nice. The rooms are very well maintained, the ambience is good, the food is very nice, and the staff is courteous.

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from The Umrao Hotels & Resorts! Thank you for sharing your feedback on your recent stay with us. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. We greatly value your patronage and look forward to welcoming... More 

Kolkata (Calcutta), India
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 days. Located at Delhi Gurgaon border, getting Public transport is difficult. Nice ambiance, but worst part is service. For house keeping you need to raise a request at reception, they have a paid pick up & drop from Airport & station only. No variation in breakfast menu. Its a good property to host wedding &... More 

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from the Umrao! Thank you for sparing your valuable time to give us your feedback on this forum. We sincerely regret about your not that good experience with us , and extend our apologies to you. Although, to provide one point contact for our guest we have "One Touch Service" to place all your requirement. Regarding... More 

Reading, United Kingdom
Top Contributor
60 reviews 60 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Visited the Umrao and was picked up from the airport. Although I emailed them my travel details, unfortunately they forgot to arrange the pickup and it somehow got missed so had a long wait for them but got there in the end. As it was clearly their error so they provided me free transport from and to the Airport which... More 

Was this review helpful? Yes
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from The Umrao Hotel & resort! Thank you for sparing your valuable time to give us your feedback on this forum Your feedback regarding your experience with us during your stay help our team members to make our guest's stay relaxing and memorable and provide the best service in the industry. We look forward to welcoming... More 

New Delhi, India
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 21, 2015

A very nice hotel with outstanding service. Rooms are very comfortable. Right from the time you check in to the time you check out , team Umrao ensures you receive most cordial and warm treatment you will ever experience anywhere in the world., in restaurants, in room service - to provide you the best of service with lots of warmth...... More 

Was this review helpful? Yes 7
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao Hotel & Resort! Thank you for sharing your wonderful feedback on your recent stay with us. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. Your kind comments will serve as an added inspiration to... More 

New Delhi, India
1 review
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 20, 2015

The property is good but service is very poor.I Stayed in this hotel for 5 days with my family the worst part was the service of restaurant and house keeping was very very POOR. The second day of my stay i called up at reception thrice no one picked up and tried and tried calling then at last they replied... More 

Was this review helpful? Yes 8
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from the Umrao! Thank you for sparing your valuable time to give us your feedback on this forum. We sincerely regret about your not that good experience with us , and extend our apologies to you. Although you experience was less than memorable with us, I hope you will give us another opportunity to welcome you... More 

Ahmedabad, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 9, 2015

Have been here twice for my Annual Service Conference. A very nice hotel with outstanding service. Rooms are very comfortable. Right from the time you check in to the time you check out , team Umrao ensures you receive most cordial and warm treatment you will ever experience anywhere in the world. I could clearly see a keen desire in... More 

Was this review helpful? Yes 9
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao Hotel & Resort! Thank you for sharing your wonderful feedback on your recent stay with us. It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Your kind comments will serve as an added inspiration to... More 

New Delhi, Delhi, India
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 6, 2015

The property owner and the architect have a class for the property that has been built give you the feel of being in one of the Arabic countries. The rooms are completely well equipped with all gadgets and lights working. The maintenance and the house keeping team too is doing great too to keep the place completely clean. Now coming... More 

Was this review helpful? Yes 6
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from The Umrao Hotel & resort! Thank you for sharing your valuable feedback on your recent stay with us. We appreciate that you were impressed with the ambience and décor of the hotel. Regarding your dining experience with food, we are pleased to inform you that our highly qualified chefs are working hard to give an... More 

New Delhi, India
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed April 4, 2015

The room and service at the hotel we stayed was absolutely terrible. Would never come to this hotel again. The bathroom flooded, most of the appliances not working and no call was attended to properly. I am so disappointed for this "5 star" 1 star experience.

Was this review helpful? Yes 6
TEAM_UMRAO, Team Umrao at The Umrao, responded to this review

Dear Valued Guest, Greetings from the Umrao! Thank you for sparing your valuable time to give us your feedback on this forum. We sincerely regret about your not that good experience with us , and extend our apologies to you. Although you experience was less than memorable with us, I hope you will give us another opportunity to welcome you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Room/suite (3)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (23)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (6)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (9)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay