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All 598 New Delhi hotels

The Umrao

4.0 of 5 Hotel   |   National Highway 8, New Delhi 110038, India
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Ranked #114 of 598 Hotels in New Delhi
A recent review
5 of 5 stars reviewed 3 days ago
shwets10
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48 reviews from our community

Traveler rating
    20
    15
    5
    5
    3
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15
8
1
10
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW via mobile

"Excellent Sunning business hotel and service, but we were there for pleasure" A stunning hotel where style meets great service. An uber modern hotel, that wouldn't look out of place in any modern city anywhere in the world! The James Bond like blackout blinds were effective & fun to work. The restaurant food was delicious and not to be faulted.... More

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from The Umrao! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that The Umrao, has embedded memories so deep that you would be back to revive them, and the hotel facilities well suited your needs and requirements. It is wonderful that we as a team were able to live... More

Gurgaon, Haryana, India
1 review
4 of 5 stars Reviewed 2 weeks ago

If you are looking for a centrally located place in New Delhi to spend your vacation with family or are travelling in business, The Umrao, at Rajokri, New Delhi is a good option.. Overall this place is value for money and a great place for travellers looking to step out of Delhi and travel nearby places like Jaipur, Agra, Mathura... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that Umrao has embedded memories so deep that you would be back to revive them, and that the services and facilities of the hotel well suited your needs and requirements. It is wonderful that we as a team... More

New Delhi, India
Top Contributor
67 reviews 67 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I righty said, it is the Delhi's most expensive and destination wedding place. Only the best decorated and expensive wedding takes place here. I like the venue, rooms, decoration and they will arrange everything or anything for you.

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! We are pleased to know that the banquet team and the hotel facilities suited your needs as we strive for perfection along with bringing comfort for all our valued guests here at The Umrao. Thank you for your feedback and we look forward to having you stay with us. Warm Regards, The Umrao Team... More

Gurgaon, Haryana, India
1 review
5 of 5 stars Reviewed 3 weeks ago

We hosted 8 families for a reunion at Umrao and had booked 8 rooms. We were really impressed by great personalized service. Its a nice hotel with grand and impressive entrance. More of a resort kind of feeling rather than impersonal business hotel. Location is excellent and approachable. Rooms are nice and spacious with free Wifi. There is lot of... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that Umrao has embedded memories so deep that you would be back to revive them, and that the services and facilities of the hotel well suited your needs and requirements. Also, we would like to thank you for... More

Varanasi, India
Senior Contributor
42 reviews 42 reviews
20 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked this hotel for a night stay in Delhi, its close to airport, around 7 kms from international airport. Its a new property and a good one. Although the rooms were not big but good interior and comfortable stay. Although we had taken the dinner inclusive package but the food option was not big. they had a limited menu... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for reviewing The Umrao on Trip Advisor. We are pleased to have your valuable feedback as it would help us to enhance our services and improve upon. Please write to us for your future visits, to make necessary arrangements, so that we can ensure that you have even more enjoyable a stay... More

New Delhi, India
Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed here for one night last week. Worst experience with service. Ordered some food from room service in the evening. After finishing, I called the room service to clear the dishes, but no one came. I called again, and no one came. Finally I went to the reception and asked the duty manager to send someone, but again no one... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for reviewing The Umrao on Trip Advisor. We must apologize on behalf of the entire team for the service lapses you experienced during your stay. We can only assure you that it is an aberration from our normal standards and your feedback will only help us improve. We understand that we were... More

Noida, India
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed August 15, 2014

I made a booking for The Umrao from Hotels.com for 1 night. I paid all in advance. When i arrived at hotel after traveling for 5 hours. I was told, that they don't have any booking in my name, and neither they have received any mail from Hotels.com with confirmation. Unfortunately the Hotel is also sold out as they mentioned.... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for reviewing The Umrao on Trip Advisor. We must apologize on behalf of the entire team for the service lapses you experienced during your stay. Your wait for the room was primarily on account of delayed departure of a group. We can only assure you that it is an aberration from our... More

Chandigarh, Chandigarh, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed August 15, 2014

A very good spacious and new property. Rooms are good and clean. Air condition in the rooms is excellent and probably one of the best I have seen in all 5 stars so far. Staff is helpful and courteous. Food is sometimes good and sometimes very good. Stayed there for 2 days from 11 to 13 August and it was... More

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback about The Umrao on Trip Advisor. We are pleased to know that Umrao has embedded memories so deep that you would be back to revive them, and that the services and facilities of the hotel well suited your needs and requirements. Also, we would like to thank you for... More

Brisbane, Australia
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed August 3, 2014

We were at Umrao to attend a wedding in Elroy Banquet. We booked in 2 rooms to stay there for a night under one name. Check-in was quite painful. Staff needed 2 separate IDs one for each room. We presented IDs of 2 people who were going to stay in the room - 1 Licence and 1 PAN card but... More

Was this review helpful? Yes 1
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you so much for reviewing our hotel on Trip Advisor. Your Feedback is of great value to us and would definitely help us enhance our services. It is extremely disappointing that your check-in experience at our hotel was not as per your expectations. As a government norm only ID cards with address proof... More

Gurgaon, India
1 review
5 of 5 stars Reviewed July 29, 2014

Quality of food is very good, specially the drinks(mocktails) and salads. We really enjoyed the Lunch and a great time. Ambience was very good. Location is quiet appraochable for Delhi and Gurgaon people.

Was this review helpful? Yes
TEAM_UMRAO, Guest Relations Manager at The Umrao, responded to this review

Dear Guest, Greetings from the Umrao!! Thank you for your feedback. We are pleased to know that the services and facilities of the hotel well suited your needs and requirements. Also, we would like to thank you for your kind appreciation about our culinary aspects. We have shared your feedback with the team and we are delighted that you have... More

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Additional Information about The Umrao

Address: National Highway 8, New Delhi 110038, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Umrao 4*
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