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The Suryaa New Delhi

New Friends Colony, New Delhi 110025, India
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The Suryaa New Delhi
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Ranked #56 of 618 Hotels in New Delhi
A recent review
5 of 5 stars reviewed 6 days ago
Gordon H Bristol, United Kingdom
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786 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Monte-Carlo, Monaco
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

This hotel is everything but... The building is getting old and not fresh at all, the rooms decoration is made with an obvious lack of taste, and icing on the cake, the staff is really not overwhelmed by the pleasure to have you as guest. The noise of the AC is present to enchant your nights, and the club downstairs... More 

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TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear valued guest, We really regret for the inconveniences that you say you had experienced during the stay with us. We are also sorry if there were any discrepancies as you stated. We’d also like to add that it would have been better for both of us, if you had brought all these to our notice during your stay. But,... More 

Bristol, United Kingdom
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A very pleasant room with all the facilities you might expect. Tea and coffee making, Iron and Board, comfortable bed. The staff were very helpful especially when we needed to print our return boarding passes, well done business centre! The Sampan restaurant has a great view and a small outside area {watch out for the mosquitos in the evening} The... More 

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TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear valued guest, It was a pleasure serving you. We promise you that we’ll do our level best to check the mosquito problem that you have stated. It’s the review of the valuable guests like you that encourages us to serve you better every single time. Looking forward to serve you again. Your feedback is important to us. Pankaj Mathur... More 

Mumbai (Bombay), India
Contributor
11 reviews 11 reviews
6 hotel reviews
4 of 5 stars Reviewed 1 week ago NEW

I have stayed at The Suryaa several times. Each time, I have liked the ambience of the hotel and their service. The staff is courteous and the service is quick. But, the best part was their breakfast buffet. Another advantage is proximity to New Friends Colony market and to South Delhi. In addition, if you have to visit Noida, the... More 

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TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear valued guest, Thank you for choosing us to stay over and over again. We also feel immense pleasure in serving a valued guest like you. We hope that your stays along with the dinning has been so memorable for you. Looking forward to serve you again. Your feedback is important to us. Pankaj Mathur The Suryaa New Delhi More 

newcastle
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

A lovely hotel with beautiful lobby and bar area. In need of updating has a 1980's feel but upmarket. The staff are lovely and courteous and we enjoyed our stay. Nice pool area. The roof top restaurant was wonderful, great view and great food.

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TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear valued guest, It’s a real bliss hearing your appreciation. Thank you for your valuable comments on the updates we need on the ambiance, we promise that we’ll look on it. Looking forward to serve you again. Your feedback is important to us. Pankaj Mathur The Suryaa New Delhi More 

Sharjah, United Arab Emirates
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very good services,delicous foods,friendliness hotel,Sant Kumar and Sonalal very good people at room service andvery good shoppings and very good reception and very helpfull guides for sightseeing overall very good hotel.

Was this review helpful? Yes 1
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear valued guest, It was a pleasure serving you. We hope that your stays with us were so memorable. Looking forward to serve you again. Your feedback is important to us. Pankaj Mathur The Suryaa New Delhi More 

Brooklyn, New York
1 review
5 of 5 stars Reviewed 1 week ago

OVERALL: The Suryaa Hotel was very comfortable and clean, with excellent customer service and plenty of amenities. I would very much enjoy staying here again. PROS: The excellent breakfast features an international buffet and made-to-order items. The bar and restaurant on the top floor had a luxurious, modern vibe and a great view. The staff was very attentive and truly... More 

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TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear valued guest, We’re overwhelmed with your comments on us. We appreciate your keen eye for attention to detail, for noticing each and every service we loved to serve you with. We are really sorry for the noise disturbances you have had during your stay, which as you mentioned is really hard to avoid in Delhi. We’ll still make it... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the hotel for three nights. The hotel itself is very nice, although a bit out of the way. The highlight for us was the rooftop SamPan restaurant with its magnificent views over Delhi. The food was lovely and the staff provided exceptional service especially Josef, our waiter. Joseph was polite, friendly and extremely helpful at all times... More 

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Vadodara, India
Top Contributor
56 reviews 56 reviews
25 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 1 week ago

I simply like this hotel. Great location, efficient staff, good food (one of the best spread for breakfast of all hotels in Delhi), great eating places in vicinity, reasonably priced. What more could you want on a business stay? Yes, the rooms are slightly small, but then you cannot get everything. :)

Was this review helpful? Yes 1
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear valued guest, We hope you had a great time with us, from the above comment of yours. We regret the discomfort created by the size of the room you stayed in. Looking forward to serve you better on your next visit. Your feedback is important to us. Pankaj Mathur The Suryaa New Delhi More 

Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Overall, an excellent hotel. The quality and variety of food and the great service by the F&B staff at Ssence truly elevate this hotel and bring credibility to its 5-star status. Stayed here in late March 2015 and early April 2015. Appreciated the warm hospitality and outstanding of Mr. Raju, Vikas, and many others at the Ssence restaurant. House keeping... More 

Was this review helpful? Yes 2
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear valued guest, It was a pleasure serving you. Thank you for the positive review on us and also for the individual appreciation you have presented on M.Raju and Vikas. Your words are real motivation for our team. Thanks a lot, kindly visit again, looking forward to serve you again. Your feedback is important to us. Pankaj Mathur The Suryaa... More 

kent
Contributor
12 reviews 12 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel. Bit noisy at night due to the traffic. Restaurant excellent. Superb huge bar..with wonderful bar staff constantly brining us peanuts and other little nibbles. Many thanks to JITENCHA MAUYA (hope that's how he spells his name).. our lovely waiter in the bar. Promote him as more friendly than others! Last night there, we were moved 3 times due... More 

Was this review helpful? Yes 3
TheSuryaainNewDelhi, General Manager at The Suryaa New Delhi, responded to this review

Dear Valued Guest, Thanks for writing this review for us! We are glad that you appreciate the hospitality and service, but we are extremely sorry for a few glitches that you have highlighted. But knowing that we could redress your nuisance right away keeps us at bliss. Looking forward to your next visit. Your feedback is important to us. Warm... More 

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