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Ashok Hotel

Diplomatic Enclave, 50-B Chanakayapuri, New Delhi 110021, India
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Ashok Hotel
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Ashok Hotel
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344 reviews from our community

Traveler rating
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    76
    54
    55
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Indore, India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It,s a lively Hotel, you would find it comfortable to stay. The Rooms are big and well made, but upkeep including Bed Linen & Towels etc, need to be improved, Many varieties of dishes are there for Buffet Break fast and You can get satisfied with the food quality; Service however needs improvement. Reception counters are manned well, but action... More 

Was this review helpful? Yes 3
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Mr.Ranjan, Greetings from The Ashok! Thank You for choosing to stay with us and sharing your feedback. At The Ashok, we are committed to consistently providing warm & efficient service to our guests and their appreciation and acknowledgement is always our greatest reward. Your suggestions and observations are very helpful & important for us to improve our service standards... More 

Contributor
14 reviews 14 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed 2 weeks ago

One of the largest and best located properties, but disappointingly neglected. Staff is uncouth, ill-trained and bad mannered. Rooms are in a pathetic state of neglect. Light fitting and switches don't work, toilets are not cleaned properly, paint and door panels are chipping off, doors don't close properly, air conditioning makes a racket of a noise and the story can... More 

Was this review helpful? Yes 4
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Mr.Ankit, Greetings from The Ashok! Thank You for choosing to stay with us and sharing your feedback. I am disheartened to see your feedback & it is a serious concern to know that your recent experience at The Ashok was not up to the quality that we strive to deliver at all times. While we profer our sincere apologies... More 

Bengaluru (Bangalore), India
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here twice this year for a business conference. The hotel is a typical govt run establishment with ageing but surprisingly courteous staff, Rooms are old though well maintained however the bathroom shower had problem and loo no faucet or bidet was available. Warm water took almost 10 min to flow. The complimentary buffet is average with the same menu... More 

Was this review helpful? Yes 4
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Mr.Akkara, Greetings from The Ashok! Thank You for choosing to stay with us and sharing your feedback. The Ashok’s grandeur combined with its gracious hospitality will always strive to service our guests in the most effective and efficient manner. However, I apologise for any inconveniences room facilities. Your suggestions and observations are very helpful & important for us to... More 

New Delhi, India
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I was in the Hotel for some conference in which all the dignitaries and businessman of India including PM, FM, Ministers of State etc. were present. I went to the Coffee shop area and ordered Coffee and Pastry. The coffee was nice but as i was enjoying my pastry, i saw a dead mosquito on the pastry,,,,,,,, man,,,,,,,,, i asked... More 

Was this review helpful? Yes 3
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Mr.Bansal, Greetings from The Ashok! Thank you for your sharing your feedback with us on Trip advisor. We offer our sincerest apologies for the incident. It was totally unacceptable and I assure you that it is being dealt with appropriately at our end. However we do look forward to your next visit with us. Warm Regards, Sudha Chandra General... More 

palo alto, CA
Top Contributor
57 reviews 57 reviews
12 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed March 16, 2015

i have stayed quite a lot at the ashok recently and in fact am writing from one of their rooms now. it's a typical government hotel in that it is built on a massive scale, the rooms are often large and sumptuous, but the maintenance and the service are both indifferent. i stayed once in a suite (free upgrade!) which... More 

Was this review helpful? Yes 3
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Guest, Greetings from The Ashok! Thank you so much for choosing to stay with us once again and for sparing your valuable time in sharing your feedback with us on Trip advisor. The Ashok constantly strives to ensure that all the guests get efficient and consistent services. I also thank you for the generous praise and kind words of... More 

Mumbai
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

It is always a pleasure to visit The Ashoka being the first five star hotel of the capital. it is built on a grand scale and has a wide variety of restaurants. The quality of food is excellent and the price is also reasonable. The room service is also good. The interiors and the lobby are opulent. Situated in diplomatic... More 

Review collected in partnership with Cleartrip

Was this review helpful? Yes 1
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Mr.Vasudeva, Greetings from The Ashok! Thank you for choosing to stay at The Ashok, New Delhi and for such a generous review on Trip Advisor. I am delighted to learn that we could really impress you with the grandeur and our world-class hospitality. Your generous praise about the excellent Hotel experience you had during your recent stay with us... More 

Mumbai (Bombay), India
Top Contributor
82 reviews 82 reviews
59 hotel reviews
61 helpful votes 61 helpful votes
3 of 5 stars Reviewed March 4, 2015

We stayed in a suite.. however, a couple of drawers had handles which had come off; some lights did not work; when we asked for extra clothes hangers, they were grudgingly given.. on asking for 5, three arrived! Housekeeping was not up to the mark. A bathrobe draped over a chair remained in the same place for 3 days. The... More 

Was this review helpful? Yes 2
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Dr.Quresh, Greetings from The Ashok! Thank you so much for choosing to stay with us & sharing your feedback with us. The Ashok constantly strives to ensure that all the guests get efficient and consistent services. I also thank you for the generous praise and kind words of appreciation for the Hotel staff and The Restaurants, & I do... More 

Bhopal, India
Contributor
11 reviews 11 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed March 1, 2015

This hotel situated near Chanakyapuri, is well past its prime and is sarkari hotel. Though nothing bad about it but so nothing special also. Staff is good and is the only reason you can feel comfortable. Food is just OK and location is good. If you want to stay in centre of Delhi it is good bet. But donot carry... More 

Was this review helpful? Yes 3
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Mr.Pallav, Greetings from The Ashok! Thank you so much for choosing to stay with us & sharing your feedback with us. The Ashok constantly strives to ensure that all the guests get efficient and consistent services. Your generous praise about the Hotel experience during your recent stay will definitely motivate us to do even better and we would certainly... More 

Senior Contributor
32 reviews 32 reviews
6 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed February 28, 2015

A very big hotel in the center of Delhi ,close to most of embassies of different states. The Ashok offers a lot of facilities such as swimming pool, spa and wellness center and a fitness center. Free WiFi access is available ,but here is a big BUT.... The connection is so difficult that you can't have web access so easily,... More 

Was this review helpful? Yes 4
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Mr.Sissy, Greetings from The Ashok! Thank you for choosing to stay at The Ashok, New Delhi and for reviewing us on Trip Advisor. I am delighted to learn that we could impress you with the grandeur and our world-class hospitality. Your generous praise about the Hotel experience during your recent stay will definitely motivate us to do even better.... More 

Bengaluru (Bangalore), India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 23, 2015

This hotel though located at the fancy area of Delhi, has a charm of its own. as the facilities of the best, but the staff in the end is desi, not to mention the room service. However, we stayed in for a night, liked the view of each room. Stayed in an executive suit. MOst irritating was the button panel... More 

Was this review helpful? Yes 2
Goutamchatterjee, General Manager at Ashok Hotel, responded to this review

Dear Mr.Arora, Greetings from The Ashok! Thank you so much for choosing to stay with us & sharing your feedback with us. The Ashok constantly strives to ensure that all the guests get efficient and consistent services. Your suggestions & observations regarding our Room service Staff and lighting panels in the rooms are equally valued and it has been taken... More 

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