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The Claridges New Delhi

#27 of 620 Hotels in New Delhi
Certificate of Excellence
12 Aurangzeb Road, New Delhi 110011, India
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The Claridges New Delhi
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The Claridges New Delhi
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920 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We travelled by way of a private tour organised by Hayes & Jarvis and subsequently on the ground managed by Les Passage to India (LPTI). Their organisation was excellent including our driver and guides in each city visited. Our first hotel in Delhi was The Claridges which we found had a great deal of charm and very courteous staff. Food... More 

Was this review helpful? Yes 4
TheClaridges, Manager at The Claridges New Delhi, responded to this review

Dear Guest Thank you for your comments.I am delighted to know that you appreciate our effort toward making your stay comfortable and enjoyable. I am grateful for your wonderful remarks about our service and food. We look forward to welcoming you again soon. More 

UK
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our favourite hotel in Delhi and it never disappoints. We stayed as a family of 5 and had 2 adjoining rooms with connecting doors - a rarity for families these days. The service, cleanliness and comfort is exceptional. The hotel has a 'boutique' feel and the front lawns are beautiful for afternoon teas. Will return again for sure!

Was this review helpful? Yes 4
Senior Contributor
45 reviews 45 reviews
21 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 1 week ago

Its a nice hotel to stay in if you have to attend an event at the india habitat centre. The room is nice. breakfast was decent. the dinner was average - my friends didnt like the butter chicken. I really liked the room. that was the best part. and the staff was nice and courteous.

Was this review helpful? Yes 4
TheClaridges, Manager at The Claridges New Delhi, responded to this review

Dear Guest Thank you for your comments. I am pleased to learn that your stay with us was a pleasant one, though i am disappointed to learn about your dining experience. Our Indian restaurant - Dhaba, is one of our iconic, award winning restaurants and our Chefs are particular about cooking every dish to perfection. I am happy to hear... More 

Albury, Australia
Contributor
13 reviews 13 reviews
3 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a delightful experience. The restaurants were good, especially Dhaba, and the service was attentive. The rooms were spacious and immaculate, except for the curtains we couldn't close in our first room. It is a pity that Wi-Fi is not free in a hotel of this class whereas it was free in the other, much cheaper hotel we stayed... More 

Was this review helpful? Yes 4
TheClaridges, Manager at The Claridges New Delhi, responded to this review

Dear Guest Thank you for your comments. I am delighted to hear your wonderful feedback. It is encouraging to know that you enjoyed our restaurants and that the stay & service was up to the mark. I am also pleased to let you know that we have recently enabled a free wi-fi service as well! We look forward to welcoming... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel quick and efficient services Food was very good at Dhabha restaurant breakfast at coffee shop filling.Nice swimming pool . however sound from road side traffic is little disturbing but still a good hotel to stay.

Was this review helpful? Yes 5
TheClaridges, Manager at The Claridges New Delhi, responded to this review

Dear Guest Thank you for your comments. I am delighted to learn that you had a pleasant experience at The Claridges. I am glad you enjoyed dining at Dhaba and Pickwicks and will definitely pass on your comments to the Chefs. We look forward to welcoming you back soon. More 

Greater London, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for two nights late March 2015 (at the beginning of our holiday travelling in India) and one night in April (stop over before flying back to the UK). Our last stay at the hotel was in 2007. It was great to start and end our holiday at Claridges. We were not disappointed with our stay. We travelled as... More 

Was this review helpful? Yes 2
TheClaridges, Manager at The Claridges New Delhi, responded to this review

Dear Guest, Thank you for your comments. I am delighted to learn that you had a pleasant stay at The Claridges. I appreciate your wonderful feedback and will pass on your encouraging words to our team. We do our best to make our guests have an enjoyable stay and we look forward to welcoming you again soon. More 

Hyderabad, India
1 review
1 of 5 stars Reviewed 1 week ago

Stayed from 10th to 13th April 2015 in Room No 015. Complained on 10th night about the defective A/C . The technician comes around 11 pm and tries to fix it and fails. Room was hot and humid. Next day nobody bothers to fix it. After making a noise the technician comes and cleans the filter and goes away. Marginally... More 

Was this review helpful? Yes
TheClaridges, Manager at The Claridges New Delhi, responded to this review

Dear Guest, Thank you for your comments. While we do everything possible to ensure that our guests are comfortable, I am disappointed to hear that your stay at The Claridges was not up to your expectations. I appreciate your feedback and the concerns highlighted by you are being addressed on priority. While you have stated otherwise, we do hope you... More 

Brighton
Top Contributor
77 reviews 77 reviews
38 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed for a total of 4 nights on three different occasions, and were always glad to return here. We had dinner in the hotel on three occasions, with two good meals in the Dhaba restaurant and one in Pickwicks. We found all the staff to be extremely polite, efficient and helpful. We did experience some variability in room... More 

Was this review helpful? Yes 3
TheClaridges, Manager at The Claridges New Delhi, responded to this review

Dear Guest, Thank you for your comments. I am delighted to hear that you had a pleasant stay at our Hotel. I appreciate your kind words about the meals and the hospitality. The satisfaction and comfort of our guests is our priority and my team will be encouraged by your feedback. We look forward to welcoming you again soon. More 

Sydney, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had booked The imperial hotel but when we arrived in new delhi we were told we were to be moved to The Claridges. They went out of there way to make us feel welcome especially as we had booked another hotel and were complaining loudly. Om Prakesh and his team at Pickwicks went out of their way to get... More 

Was this review helpful? Yes 1
TheClaridges, Manager at The Claridges New Delhi, responded to this review

Dear Guest Thank you for your comments. We are elated to hear that your recent visit to The Claridges, New Delhi was a memorable one. Thank you for your generous praise of our hotel and its service. Your kind words have been communicated to the team at Pickwicks and it will go a long way in encouraging them to strive... More 

Stockton-on-Tees, United Kingdom
Senior Contributor
36 reviews 36 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was my first trip to New Delhi and India. THe ride from the airport took ages, but as soon as we arrived at The Claridges and viewed the building and gardens as the car drove up the drive we knew we would enjoy our 2 night stay here at this old, colonial style hotel. We were warmly welcomed by... More 

Was this review helpful? Yes 1
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