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Vivanta by Taj - Ambassador, New Delhi

4.0 of 5
Sujan Singh Park | Subramania Bharti Marg, New Delhi 110003, India
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Vivanta by Taj - Ambassador, New Delhi
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Vivanta by Taj - Ambassador, New Delhi
Vivanta by Taj - Ambassador, New Delhi
Vivanta by Taj - Ambassador, New Delhi
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445 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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uk
Top Contributor
108 reviews 108 reviews
65 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel for 2 nights for a quick break as a transit point before travelling on. We arrived at hotel and were greeted nicely but not again recognised as Silver member!! The staff in the hotel was friendly enough but a bit on the slower side compared to other Taj hotels we stay at. The reception staff... More 

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Mount Maunganui, New Zealand
Top Contributor
229 reviews 229 reviews
115 hotel reviews
645 helpful votes 645 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Vivanta by Taj Ambassador bills itself as a heritage hotel, but in many ways it hides behind this designation, and as a result, many of the hotel services are not at a modern standard expected for a 5 star hotel. Ambassador staff are exceptionally friendly and helpful, and it seems to be one of the few 5 star hotels in... More 

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gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By Taj – Ambassador, New Delhi, I thank you for taking the time to post a review on Tripadvisor. I sincerely apologize for the inconvenience caused to you due to ‘WiFi connection’. I have addressed the matter with the concerned department head. Trust this lone incident in no way would dilute your association with the... More 

Singapore, Singapore
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed there for three nights in January. I was a pleasant stay in this quaint historic hotel. Of course, it is different from a modern five-star hotel but this hotel possesses a charm that those hotels do not have. It had a nostalgic colonial feeling which I found very refreshing. The breakfast buffet was yummy - the vegetable "sambar"... More 

Was this review helpful? Yes 3
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By Taj – Ambassador, New Delhi I thank you for taking the time to post a review on Tripadvisor. I am glad that we could make your stay a pleasurable one and we managed to meet and exceed your expectations in all areas of the hotel. Positive reviews like these are a great source of... More 

Suzhou, China
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay here. The staff were extremely helpful and very friendly, the room was nice, though nothing spectacular, and the food was perhaps a little overpriced, but really excellent, with a great range. The breakfast room/main dining room was also really nice - colourful and homey, with an outdoor seating area too. I really liked the location:... More 

Was this review helpful? Yes 2
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By-Taj Ambassador, New Delhi I thank you for taking the time to post a review on Tripadvisor. Thank you for your valuable feedback. We have noted your comments on the location of our hotel, food & services. Your feedback has been shared with the team as this sure would encourage them to strive for the... More 

Brussels, Belgium
Contributor
13 reviews 13 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

While the elegant deco building and its interiors could use a well architecturally guided revamp, the Ambassador Vivanta by Taj packs a lot of character, being in the centre of a residential Lutyens's crescent, and holding on to its original façade. Even the beaten up aspect gives it a certain feel. The Ambassador, as it is locally called, is one... More 

Was this review helpful? Yes 2
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By Taj – Ambassador, New Delhi I thank you for taking the time to post a review on Tripadvisor. It is always a pleasure to get a feedback, particularly when it is as positive as your experience was. We strive every day to ensure our guests have a wonderful meal and a marvellous time at... More 

Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was in Delhi for a business trip and stayed for a night. The hotel is old one but no compromise on service and located in the heart of Delhi. The rooms are spacious. The hotel is small since there is no room for expansion. The restaurants give you feel of cafe which is lovely. The food is really good.

Was this review helpful? Yes 3
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, I thank you for taking the time to post a review on Tripadvisor. I am glad that we could make your stay a pleasurable one and that we managed to meet your expectations in all areas of the hotel. Positive reviews like this, are a great source of encouragement for me and my team. I look forward to... More 

Singapore, Singapore
Top Contributor
76 reviews 76 reviews
10 hotel reviews
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed March 9, 2015

Not good enough, especially for a business hotel, and especially for the price. I expect a whole lot better from Taj. The good: -- Yellow Brick Road Cafe: service very good, curries excellent (try the keema pao!) -- Business Centre (small room with 2 guys to help you) printed an urgent document in full color for free at sorry notice,... More 

Was this review helpful? Yes 2
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor. I have read your feedback with concern as it had traces of disappointment and dissatisfaction. Regarding ‘upkeep of room facilities’ kindly note that we are in the process of upgrading the property in phased manner. Trust... More 

Bangkok, Thailand
Top Contributor
53 reviews 53 reviews
35 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 3, 2015

This is a very good hotel in an old building, big rooms, great service and secure and convenient location. They have not updated the rooms too much so it has the old world feel. It would have been great though if they still have the hardwood floors. Breakfast is great and in a nice bright place that wakes you up.... More 

Was this review helpful? Yes 3
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By-Taj Ambassador, New Delhi. At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor. We have made a note of your feedback on the location of our hotel, food & services. Your feedback has been shared with our team as this sure would... More 

New York
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 28, 2015

Stayed here for a sightseeing trip with family. We were upgraded to a suite at no extra charge. Nice huge space which I appreciated. Excellent, clean and comfortable rooms. My daughter chose this hotel because of the balconies shown in the picture. However we were given a room where the balcony faced the inside of the hotel. Not only were... More 

Was this review helpful? Yes 3
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By-Taj Ambassador, New Delhi. At the outset, I would like to thank you for sparing time and posting your review of our hotel on Trip Advisor. We have made a note of your feedback on the location of our hotel, food & services. Your feedback has been shared with the team as this sure would... More 

Mumbai (Bombay), India
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed February 23, 2015

I had booked the Dome hall for an event for one of my clients. We chose the place because my client had a store in Khan Market and wanted the venue to be easily accessible for their customers. I did feel a little cheated because in pictures the dome looked majestic and huge but in reality wasn't that big. But... More 

Was this review helpful? Yes 1
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By Taj – Ambassador, New Delhi. I thank you for taking the time to post a review on Tripadvisor. I have made a note of your comment regarding ‘Dome pictures’. Kindly note that we would review Dome pictures to ensure visuals are as exact as possible. Trust this lone incident in no way would dilute... More 

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