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Vivanta by Taj - Ambassador, New Delhi

Sujan Singh Park | Subramania Bharti Marg, New Delhi 110003, India
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1 room 1 guest
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Vivanta by Taj - Ambassador, New Delhi
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507 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (133)
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Mumbai (Bombay), India
Level Contributor
151 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

the rooms are like huge! thanks to taj, they upgraded me... some of the areas need a touch up.. its an old building, the hotel has been renovated.. staff and food are very good! location is excellent!

Was this review helpful? Yes
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By-Taj Ambassador, New Delhi! I thank you for taking the time to post a review on Tripadvisor. Thank you for your valuable feedback. We have noted your comments on the location of our hotel, food & services. Your feedback has been shared with our team as this sure would encourage them to strive for better.... More 

New York
1 review
4 of 5 stars Reviewed 6 days ago NEW

We chose the Vivanta as it's one of the few pet-friendly hotels in Delhi, and we had a dog with us. Overall a pleasant experience - large rooms from another era, everything somewhat dated but well maintained, great breakfasts, service you would expect from the Taj group, excellent location. Will try it again sometime ( even if dog-less).

Was this review helpful? Yes
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, I thank you for taking the time to post a review on Tripadvisor. I am glad that we could make your stay a pleasurable one and we managed to meet your expectations in all areas of the hotel. Positive reviews like yours, is a great source of encouragement for all of us. I look forward to welcoming you... More 

India
Level Contributor
124 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
3 of 5 stars Reviewed 1 week ago

Have stayed at this hotel earlier and have reviewed it in details in May 2015. In August 2015 I decided to stay again at this hotel, but was disappointed by the service at the restaurant. The restaurant/ coffee shop was not crowded, but none of boys were ready to serve ! They were all talking among themselves. Waited for 15... More 

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gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By Taj – Ambassador, New Delhi, I thank you for taking the time to post a review on Tripadvisor. Your feedback is essential in our effort to improve our service standards. I sincerely apologize for the inconvenience caused to you. I have addressed the matter with the concerned department head and have taken all corrective... More 

Aurangabad, India
Level Contributor
5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Takes you back to the 1960s. The rooms are large and neat. The staff will remind you of stays here by Bollywood stars of the yesteryears. Very courteous, friendly and helpful staff, many of whom have started their careers here two decades ago. Centrally located, great value for money. Even the metered taxis you get from the hotel are neat... More 

Was this review helpful? Yes
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, I thank you for taking the time to post a review on Tripadvisor. I am glad that we could make your stay a pleasurable one and we managed to meet your expectations in all areas of the hotel. Positive reviews like yours, is a great source of encouragement for all of us. I look forward to welcoming you... More 

Nagpur, India
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

Extremely happy to stay there as services are superb. Stayed for 8 nights and looking forward for stay in Sep,15. Even stay with family will be good. BF was fantastic. Location is very good. Good sleep. House keeping is very good. Hospitality is good. Varieties of items in Break Fast.. Enjoyed a week stay.

Was this review helpful? Yes
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By-Taj Ambassador, New Delhi Thank you for your valuable feedback. We have noted your comments on the location of our hotel, food & services. Your feedback has been shared with the team as this sure would encourage them to strive for better. We look forward to serving you again. Kind regards, Suman Gahlot General Manager More 

delhi, India
1 review
4 of 5 stars Reviewed 1 week ago

very nice, quaint and vintage type of building structure. located conveniently to khan market. nice and courteous staff and very good food. large spacious rooms and well organised. certainly maintains taj flag high and a bit of improvement in the restaurant can elevate the guest experience to great heights...

Review collected in partnership with this hotel

Was this review helpful? Yes
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By Taj – Ambassador, New Delhi I thank you for taking the time to post a review on Tripadvisor. We strive every day to ensure our guests have a wonderful meal and a marvellous time at our hotel and it is extremely encouraging for someone to tell us. Thank you so much for taking the... More 

Sydney, Australia
Level Contributor
58 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Booked into the Ambassador in Delhi, which is a charming old heritage hotel taken over by the Taj group some years ago. Trouble is, they have significantly upped the prices and done almost nothing in the way of upkeep or renovation. We did have a large room, but there was an old fireplace (below the tv) which should have been... More 

Was this review helpful? Yes
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By Taj – Ambassador, New Delhi, Thank you for taking the time to complete our survey. I sincerely apologize for the inconvenience caused to you due on account of the service lapses as indicated. I have addressed the issues with the concerned departments and have taken all corrective measures to obviate reoccurrence. With regard to... More 

Mumbai (Bombay), India
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Usually old properties managed by top hospitality groups bring mix of vintage and modern world amenities. This is what I expected from Taj Ambassador; but didn't get either. Room wasn't well lit, sanitary wares in bathroom were old n faded. But service levels were really good and well upto Taj group standards. From value perspective, good value for money but... More 

Was this review helpful? Yes
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from Vivanta By Taj – Ambassador, New Delhi, I thank you for taking the time to post a review on trip advisor. I have made a note of your comment regarding ‘upkeep’ I deeply regret for the inconvenience caused to you. Feedback from you would be incorporated in our next phase of refurbishing in order to meet... More 

Mumbai (Bombay), India
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel requires a total re haul and update. The hotel manager Mr. Rana was courteous as usual and upgraded me but the upgraded room was in shambles. TV remote did not work, bathroom is outdated. Shower and tub have different valves and controls in this day and age. Got scorched by hot water when turned the shower controls on.... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, Greetings from the Vivanta by Taj-Ambassador, New Delhi! Thank you very much for sharing your feedback. Kindly accept my sincere apologies for falling short of your expectation during your stay at the hotel. I have noted your feedback with grave concern and rest assured the same is being looked into. We value your patronage and look forward to... More 

mumbai, India
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed here on August 2/3, since i could not book Taj Man SIngh. They upgraded to Junior Suite which was excellent and spacious. Food also was too good....All in all best experience at 5 star hotels in Delhi

Review collected in partnership with this hotel

Was this review helpful? Yes
gmvivanta_ambassador, General Manager at Vivanta by Taj - Ambassador, New Delhi, responded to this review

Dear Guest, I thank you for taking the time to post a review on Tripadvisor. I am glad that we could make your stay a pleasurable one and we managed to meet and exceed your expectations in all areas of the hotel. Positive reviews like yours, is a great source of encouragement for all of us. I look forward to... More 

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