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The Grand New Delhi

#68 of 626 Hotels in New Delhi
Certificate of Excellence
Vasant Kunj Phase II, New Delhi 110070, India
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Best prices for: 1 room 1 guest
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The Grand New Delhi
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The Grand New Delhi
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635 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Grand New Delhi
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Top Contributor
114 reviews 114 reviews
49 hotel reviews
212 helpful votes 212 helpful votes
4 of 5 stars Reviewed May 13, 2013

I went to the Spa Oasis and had a meal at the Aqua Pool. The spa is first class. It is the first 5 star hotel I've been to in Delhi but I've been to +10 in Bangalore and it surpasses any of them. The bar, however, is very overpriced. For average cocktails you will pay $20US and get slow... More 

Was this review helpful? Yes
Sandeep B, Director of Rooms at The Grand New Delhi, responded to this review

Dear Guest, We are glad to be rated as the best Spa by you, in comparison with the Spa's that you have visited in Bangalore. I am extremely confident that so will be the case amongst the hotels in Delhi, as shared by most of our guests at The Spa Oasis. The pool side experience is rated by far the... More 

Lahore, Pakistan
Contributor
15 reviews 15 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 8, 2013

Great building and gardens not too far from the airport. Service required fine tuning. Plug points are dated and unsuitable for modern plud shoes, however, adaptors were not available. The answer from Concierge was that 200 adaptors were bought but previous guests took them away which is an unacceptable answer.

Was this review helpful? Yes
Sandeep B, Director of Rooms at The Grand New Delhi, responded to this review

Dear Guest, Thank you for sharing your experience from your stay at The Grand New Delhi on Trip advisor. It is nice to know that you liked our hotel building, well spread gardens and the location, which is most ideal for a business or a leisure traveller. My team is dedicated to providing the best stay experience for all our... More 

Senior Contributor
23 reviews 23 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 3, 2013

Stayed at The Grand for 2 nights. I had booked Club Room and I was taken aback by the customer service. The hotel has definitely made use of technology to enhance customer service. For instance, if you use intercomm for room service- your name is picked up by the system and the call will be responded as "How Can I... More 

Was this review helpful? Yes
Sandeep B, Director of Rooms at The Grand New Delhi, responded to this review

Dear Guest, It was a real pleasure to welcome you to The Grand New Delhi and we are thrilled that you enjoyed staying with us! Thank you for these wonderful compliments for our services, product and the team. I will not fail to congratulate them for their excellent work. We trust that we will have the pleasure to welcome you... More 

Chennai
Senior Contributor
23 reviews 23 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 1, 2013

The hotel exterior looks majestic and the lobby is spacious and very well lit. The rooms are done up very comfortably though one has to be pretty good in navigation to ensure one finds one room! The breakfast area is truly relaxing and as it overlooks the outside the greenery creates a lovely ambience. However, the conference room adjacent to... More 

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Sandeep B, Director of rooms at The Grand New Delhi, responded to this review

Dear Guest, Thank you for sharing your experience from your stay at The Grand New Delhi on Trip advisor. It is nice to know that you enjoyed your stay with us and liked our hotel and the services. My team is dedicated to provide the best stay experience for all our guests and we are glad that you felt well... More 

Helsinki, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 15, 2013

Perfect location, if you need a hotel close to the airport in the south of Delhi. For a sight seeing visit this hotel may be too far away from the centre. Otherwise good service and nice SPA area. Breakfast is perfect and also food in the restaurant is very tasty. The close by shopping malls at Nelson Mandela Road offer... More 

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Sandeep B, Director of Rooms at The Grand New Delhi, responded to this review

Dear Guest, It was a real pleasure to welcome you to The Grand New Delhi and we are thrilled that you enjoyed staying with us! Thank you for these wonderful compliments for our services, food, product especially The Spa oasis and proximity from the airport. For the sightseeing as well we are just 15-20 minutes away from tourist attractions like... More 

Ajax, Ontario, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 14, 2013

The Grand has stand by attendants all day long at the airport, from when you land to your departure, they are there to help you along. At the hotel, the experience continues with the welcome and the check in. Staff are smiling and courteous to a fault. Food is great, with the breakfast for kings! Rooms are very comfortable and... More 

Was this review helpful? Yes 1
Sandeep B, Director of Rooms at The Grand New Delhi, responded to this review

Dear Guest, It was a great pleasure to welcome you to The Grand New Delhi! We are thrilled that you enjoyed staying with us and thank you very much for your wonderful comments. Your rating for us to be a 7 Star Luxury experience has really made us to be a class apart. I will certainly not fail to congratulate... More 

Mumbai (Bombay), India
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed April 12, 2013

Location wise this is as central as central can be for me and my work. I have work in Vasant Kunj which is next door and in Gurgaon which isnt too far either. After several fits and starts the hotel now finally appears to have their act right. However there is a HVAC issue in this hotel as is evident... More 

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Sandeep B, Director of Rooms at The Grand New Delhi, responded to this review

Dear Mr.Kulshreshtha We sincerely thank you for sharing your feedback on the Trip advisor. We are glad that you find the team members to be helpful, warm & caring. The encouraging words of praise for our team, especially coming from you means a lot to us and is going to be a great source of motivation for the entire team.... More 

Worsley, United Kingdom
Top Contributor
110 reviews 110 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed April 11, 2013

We stayed at the grand as it was close to the hotel, as we arrived in India about 2am, we did not want a long trip into Delhi centre, we had breakfast included, which was fantastic. it was raining so we took a slow breakfast, and ate enough to keep us going till 3.00pm. after the rain we took a... More 

Was this review helpful? Yes 1
Sandeep B, Director of Rooms at The Grand New Delhi, responded to this review

Dear Guest, We are really grateful for these wonderful comments. Thank you for posting them on Tripadvisor and for your valued patronage. It was a pleasure having you stay at The Grand New Delhi and we truly hope to see you back again soon. Sincerely yours, Sandeep Bhatnagar More 

Kanpur, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 9, 2013

As one enter in the lobby one get mesmerized by nice decor. Breakfast is good enough with a variety of Indian and Continental options.Rooms are also well decorated and with differently designed all black granite bathrooms.However bathrooms fitting are a letdown with chrome polish fading and not working as per five star standards.Proximity to DLF Promenade and DLF Emporio is... More 

Was this review helpful? Yes
Sandeep B, Director of Rooms at The Grand New Delhi, responded to this review

Dear Guest, We sincerely thank you for sharing your feedback on the Trip advisor. We are glad that you found the hotel location suitable, the Breakfast spread as per your expectations and the rooms to be well decorated. We have also taken a careful note of your feedback regarding the bathroom fixtures and the same shall be personally reviewed on... More 

New York
1 review
5 of 5 stars Reviewed April 5, 2013

We stayed at the Grand in mid Feb of this year for about 4 nights, and it was a great and fun time, Service was great, food was excellent and the hotel itself is modern and away from the crowded areas. The hotel arranges transport-which was very important for our trip. I thank the hoteliers whi made our stay memorable... More 

Was this review helpful? Yes
Sandeep B, Director of Rooms at The Grand New Delhi, responded to this review

Dear Guest, Thank you very much for having taken the time to leave these wonderful comments on TripAdvisor. It is always a real pleasure to read that our guests enjoyed our services. Your special mention regarding the food and service is very much appreciated and will be a great source of motivation for our kitchen and service teams. We are... More 

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