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The Grand New Delhi

#71 of 620 Hotels in New Delhi
Certificate of Excellence
Vasant Kunj Phase II, New Delhi 110070, India
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The Grand New Delhi
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The Grand New Delhi
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634 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sao Paulo, SP
Top Contributor
147 reviews 147 reviews
39 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed yesterday NEW

Located fairly close to the airport and next to a complex with three large shopping malls, this hotel exceeded our expectations. Modern and impressive, decorated tastefully, is an exceptional choice for a hosting in New Delhi mainly due to the cost-effective. The apartment is simple, but very comfortable and functional with all the facilities of a 5 star. The breakfast,... More 

Was this review helpful? Yes 1
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

I really enjoyed the facilities of this hotel. Rooms are big and well equipped, only the A/C strangely cannot be set to anything but 22°C (or off). Pool was also very nice and the breakfast buffet of good quality and reasonable selection. Big disappointment was the check-in which took a full hour, therefore late check-out was not an issue. Probably... More 

Was this review helpful? Yes 1
Lugano, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This hotel is a decent hotel that has seen better days. Having stayed there twice, I could clearly see the fall in the room and overall standards of this place. Given that, this is a four star hotel, one would expect that the rooms do not have broken toilet seats. The rooms in the hotel are strictly okay with the... More 

Was this review helpful? Yes 3
New Delhi, India
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We organised a pre-wedding function (Godh &Tika) for my Cousin brother at The Grand on 19th April 2017. I would like to thank the entire Banquet team for their support and making it one of the best function ever attended. The decoration was nice and food quality was awesome. Service was top Class. Thanks to Mr, Sagar, Mr. Jitender Negi,... More 

Was this review helpful? Yes 4
AmitModi_VP, VP at The Grand New Delhi, responded to this review

Dear Guest Thank you very much for taking the time to share this shining review. We are so pleased to note that you had an enjoyable experience at The Grand New Delhi and your event went off smoothly. Happy to know that our facilities and services met your expectations. Have shared your kind words of appreciation with my associates and... More 

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 1 week ago

I stayed here for a night for official purposes. Even though it claims to be a 5 star, the services and overall maintenance was seriously lacking. The wood finish in the room was looking way beyond its age and also the air conditioning have constant problems. So much so, housekeeping was called at least 3 times to fix the AC... More 

Was this review helpful? Yes 5
AmitModi_VP, VP at The Grand New Delhi, responded to this review

Dear Guest, Thank you for choosing to stay at The Grand New Delhi and for sharing your frank and forthright comments with us. We sincerely apologize for the unpleasant experience during your recent stay. Do send me your contact details at amit.modi@thegrandnewdelhi.com for me to get in touch with you personally. Your constructive observations with regard to the services and... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I visited the Grand for a business trip as I had work in Gurgaon. The hotel is very well located and has full access to the city area and the gurgaon area as it is in the middle and the airport is also very close by. The hotel is near Emporio mall which is a great mall so if you... More 

Was this review helpful? Yes 2
AmitModi_VP, VP at The Grand New Delhi, responded to this review

Dear Guest, Thank you for your positive review and your recommendation of our hotel. We are a luxury business hotel in close proximity to the airport and city's best shopping and entertainment destinations. Your acknowledgement of the same pleases us. Your constructive observation about the breakfast experience is truly noted and will be looked into on priority as a training... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Words cannot do justice to the phenomenal dining experience we had at caraway. We were 6 members the menu innovative and bold .the service was perfect and attentive and the atmosphere was intimidate and classy .service by staff was really warm . our waiter Amit did a good guiding us through the menu and wine list and made some solid... More 

Was this review helpful? Yes
AmitModi_VP, VP at The Grand New Delhi, responded to this review

Dear Guest, Thank you for your shining review and your recommendation of our Indian speciality restaurant, Caraway. The restaurant sets the bar when it comes to authentic Indian cuisine and flavors. A variety of kebabs and chef's special tandoori recipes are innovatively prepared in open tandoors, enhancing the dining experience with the rich flavored aromas of this distinct North Indian... More 

New Delhi, India
1 review
5 of 5 stars Reviewed 1 week ago

I stayed 1st time in this Hotel and the overall experience was excellent. Right from the courteous staff, luxurious room and delicious food everything was perfect. Will definitely visit soon. Keep up the good work

Was this review helpful? Yes
AmitModi_VP, VP at The Grand New Delhi, responded to this review

Dear Guest Thank you very much for taking the time to share this wonderful feedback and for recommending our hotel. We are so pleased to note that you had an enjoyable stay. Happy to know that you found the rooms well appointed, our facilities and services met your expectations. Delighted to learn that you loved our speciality restaurants. We are... More 

Senior Contributor
37 reviews 37 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The grand formerly grand Hyatt has always a good option to stay or dine in , perfect location close to airport , huge green areas in the premises , good pool , good food nice ambience , great shopping DLf promonade , embiance mall at walking distance .....

Was this review helpful? Yes
AmitModi_VP, VP at The Grand New Delhi, responded to this review

Dear Guest Thank you very much for taking the time to share this wonderful feedback and for recommending our hotel. We are so pleased to note that you had an enjoyable stay. Happy to read your acknowledgement of our facilities and services. Our location and our open green area giving us a resort like feel is truly one of our... More 

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