The Oberoi, New Delhi (India) - Hotel Reviews

aultako

Paris

Senior Contributor

22 reviews

10 hotel reviews

Reviews in 17 cities

9 helpful votes

“Service with a real smile”

Reviewed May 23, 2013 NEW

If I were a hotel critic, I possibly could have found faults in this hotel. But I am not. I thoroughly enjoyed our stay. We turned my spouse's conference in New Delhi into an Indian family holiday. The Oberoi (our starting point) accommodated us perfectly. So well, that getting the girls (6&8) out of the hotel and off to see... More

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Brotzeitian

Kuala Lumpur, Malaysia

Senior Reviewer

8 reviews

3 hotel reviews

Reviews in 3 cities

1 helpful vote

“Super stopover @ The Oberoi, New Delhi”

Reviewed May 21, 2013 NEW

We were so well looked after at The Oberoi, New Delhi two years ago that I was apprehensive on returning not wanting to taint the good experience. But when our friends booked us in we gladly tagged along and weren't we just delighted - it felt like we were coming home - nothing in terms of ambiance or service had... More

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Dear Guest, Thank you for complimenting our services. It would be our pleasure to further make your stay comfortable should you have any particular preferences that we could take care of. Looking forward to meeting you when you visit next, Sincerely, Reuben Kataria Executive Assistant Manager. More

Salah S

Dubai, United Arab Emirates

Senior Contributor

48 reviews

37 hotel reviews

Reviews in 35 cities

24 helpful votes

“Needs renovation”

Reviewed May 14, 2013

One thing I dont like about hotels in General is when the bell captain or concierge insist on taking your hand luggage. My hand luggage is personal so please do not touch and insist on taking it. Although the name Oberoi is great in the Indian market, the hotel was way below my expectations. The rooms need major refurbishment. Once... More

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Dear Guest, Thank you for sharing your feedback. We encourage our staff to go out of their way to please our guests and to create memories. It seems that in their enthusiasm, they have overstepped. We apologize and assure you that we will work on your feedback diligently. I have taken a careful note of your comment regarding the rooms.... More

Jbethune

Senior Contributor

30 reviews

12 hotel reviews

Reviews in 15 cities

14 helpful votes

“Incredible service”

Reviewed May 13, 2013 via mobile

The staff think of everything, from bookmarks to tying sarees. Breakfast buffet is incredible and the staff helped me prepare a proper Indian meal. Drinks may bankrupt you but the service more than makes up for it. Prepare for a 20-30 minute cab ride for everywhere you want to go.

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Dear Guest, Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services. I have taken note of your comment regarding the pricing at the bar. I would like to assure you that our pricing is in line with other luxury hotels in Delhi and... More

frantrav

sydney

Senior Reviewer

8 reviews

7 hotel reviews

Reviews in 6 cities

4 helpful votes

“Good quality business hotel”

Reviewed May 13, 2013

Fourth visit to this hotel and it was a very good visit..the service is prompt and all the staff are Very friendly informed and greet you with a big smile at all hours of the day.. We found the restaurants clean and the food was very good and the staff prompt and attentive The gym and swimming pool are spotless... More

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Dear Guest, Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel especially the food and service at the restaurants and the health and fitness facility. I have also taken careful note of your comment regarding the Salon. I have shared the feedback with the management of... More

ukunicorn

uk

Senior Reviewer

9 reviews

7 hotel reviews

Reviews in 9 cities

5 helpful votes

“Complete Perfection”

Reviewed May 10, 2013

We arrived in Delhi and after the normal mad drive through Indias traffic, going through the gates with the usual safety check into the now expected Oberoi serenity was bliss. We had the wonderful welcome by the reception staff and were told we had been upgraded to a suite a lovely surprise. The hotel is very smart sleek luxury style... More

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Dear Guest, Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are extremely... More

Jaki007

Wolverhampton, England

Senior Reviewer

7 reviews

6 hotel reviews

Reviews in 7 cities

8 helpful votes

“DELHI DELIGHT!”

Reviewed May 8, 2013

This was our first trip to India and we had decided to do it 'Oberoi style' so this was our first experience and what a one it was! From the greeting onwards it was fabulous. The staff, as everyone says, are always smiling and so polite and helpful you cannot quite believe it. Our room was incredible and looked out... More

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Dear Guest, Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services. At The Oberoi, New Delhi, we are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. We are extremely... More

SwedeTomasJ

Stockholm, Stockholms Län, Sweden

2 reviews

Reviews in 2 cities

1 helpful vote

“Luxury with a warm and personal touch”

Reviewed May 8, 2013 via mobile

Excellent central Delhi hotel. Nice room and bed. The best Sunday buffe in town. Unlimited Moet, sushi, indian food and cakes. The best poolside service I have ever experienced, the attendant came with mineral water and complementary food at just the right intervals (38 deg in the air). Overall attentive and friendly staff withou being intrusive...Good job Oberoi! I will... More

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Dear Guest, Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services especially the sunday brunch and the service at the pool side. Our Sunday brunch is no doubtly the best brunch in town with free flowing champagne, sushi, indian and western delicacies served... More

rckndr

Senior Reviewer

8 reviews

3 hotel reviews

Reviews in 5 cities

4 helpful votes

“The best experience.”

Reviewed May 7, 2013 via mobile

Is the Best chain in terms of service and quality. The staff is superb. Food is good in all restsurants inclusive the pastry shop. Spa service is perfect, besides massages you can pamper yourself on sauna; steam room and pool. Outside pool is set in a beautiful asian landscape design. Complete business center available - small and larger mtg rooms;... More

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Dear Guest, Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel, team and services- especially The Oberoi Patisserie and Delicatessen, Tijori- our inhouse boutique selling Indian merchandise, business centre with six meeting rooms and state of the art equipments and our health club and fitness facilities.... More

TWEETYBIRD_7

WINNIPEG, MANITOBA

Reviewer

3 reviews

Reviews in 3 cities

2 helpful votes

“Super Deluxe hotel”

Reviewed May 7, 2013

The lobby and rooms have the most elegant decor. The service is extra good; everyone is so eager to please, and the hotel staff are all so pleasant. The restaurants have wonderful food and again excellent service.

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Dear Guest, Thank you so much for your very kind feedback. We are truly grateful for the wonderful things you have said about our hotel lobby, team and service at the restaurants. We look forward to welcoming you back in the near future Kind regards Reuben Kataria Executive Assistant Manager More

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The Oberoi, New Delhi Hotel

The Oberoi, New Delhi

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