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The Park New Delhi

15 Parliament Street, Connaught Place | Opposite - Jantar Mantar, New Delhi 110001, India
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The Park New Delhi
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Ranked #205 of 626 Hotels in New Delhi
A recent review
5 of 5 stars reviewed 2 weeks ago
Dissappointed693 Birmingham, United Kingdom
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1,455 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for The Park New Delhi
See the most recent reviews
Greater London, United Kingdom
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I found this hotel very poor in management , The location was good, The food was cold when you order in room dining, Staff at reception including manager, very unprofessional, they love to stare. Room had squeaky floorboards, You can hear the toilet flush from next room, very uncomfortable, Breakfast lobby has Mosquitos flying around. Wifi was slow. Parking attendant... More 

Was this review helpful? Yes 5
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear Navdip S, Thank you for your feedback. Our sincere apologies for the inconvenience caused. We are looking into this and we assure you that corrective action will be taken to ensure no guest is inconvenienced like this. We would be happy if you could please provide us with one more opportunity so that we can live up to your... More 

Mumbai (Bombay), India
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Park Delhi is like a yesteryear actor/actress who was once a superstar but has now faded away, just not ready to accept it or bring any change. Had great memories of Park when I was young and it used to be a privilege staying here. Had to stay in Park as my company mixed up my reservation in Le Meridian... More 

Was this review helpful? Yes 3
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear VaibhavDhar, Your response is valuable to us. It is very disappointing to hear about your unhappy experience with us. We have internally reviewed your concerns and ensured that necessary steps are taken to avoid any re-occurrence of similar incidents. Thank you for your feedback. More 

Birmingham, United Kingdom
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Nice, clean, friendly run hotel. Pool party's a bit noisy and spoils the hotel . Lot's of non- guests about. Pool not clean and could not swim in there. Would not want to after seeing people in there fully clothed and drinking/ smoking and god knows what else in there! Rooms nice and the food A1

Was this review helpful? Yes 4
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear Dissappointed693, Thank you for your feedback. Apologies for the inconvenience caused. We would we glad if you could provide us with one more opportunity to correct this. More 

1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located close to Shivaji Stadium Airport Express Metro makes The Park easily and quickly accessible to/ from the airport. The breakfast spread was truly special; and the wifi speeds on 2 devices were good. However, in an upgraded room, there were just no more than one plug point to charge your devices. The reception did not have extension boards and... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 4
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear Lovaii N, Thank you for your review. We are happy that you liked the Food and location of the hotel. Apologies for the inconvenience caused. Please give us another chance so that we can come up to your expectations. More 

New Delhi, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent place beautiful unit in great location, amazing food, people are very nice and humbled, I received great service at hotel, the staff members were humble and nice. I received great support from the sales team and I was dealing with Mr Tarun ranjan.Would love to visit hotel again when ever getting any opportunity.

Was this review helpful? Yes 2
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear Abhit S, Thank you so much for your generous feedback. We are truly delightful that you enjoyed your stay at The Park, New Delhi. The Sales Team is happy to hear this. We look forward to your continued visits with us. More 

New Orleans, Louisiana
Top Contributor
150 reviews 150 reviews
77 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

We arrived at night to what seemed a high security prison. Given the area, I can understand why. We booked the hotel based on the fact that Gate1 travel services had also booked rooms here. Gate1 has always provided high quality hotel rooms. Sadly this one missed the boat completely. Given the above average price we paid and the room... More 

Was this review helpful? Yes
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear Angela B, Your response is valuable to us. Our sincere apologies for the inconvenience caused. We have made a note of your concerns and we assure you that the necessary steps will be taken to avoid such incidents. Thank you for your feedback. We look forward to welcoming you back again. More 

Australian in New York
Top Contributor
124 reviews 124 reviews
74 hotel reviews
233 helpful votes 233 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel could be truly amazing but it just fails on one thing after another. Its location is great and the room itself was nice enough(with the most comfy bed of our trip) although we had a serious damp issue in our room and it smelt like mould. Also the rooms are not very soundproof. I could hear the people... More 

Was this review helpful? Yes 3
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear travelbunny, Thank you for your review. We are happy that you liked the rooms and pool. Our sincere apologies for the inconvenience caused. We are looking into this and we assure you that corrective action will be taken to ensure no guest is inconvenienced like this. We would be happy if you could please provide us with one more... More 

Potsdam, Germany
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent and friendly service, nice food, additional nice restaurant near the pool, great shuttle service, every question regarding famous sights, shopping etc. was answered - would have liked to stay longer

Was this review helpful? Yes 3
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear Kathrin, Thank you for your generous feedback and for recommending The Park. Nothing gives us more joy than to know that our guests had a delightful stay. We look forward to your continued visits with us. More 

Pacific Coast Australia, Australia
Contributor
16 reviews 16 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel should be a lot better than it is. It is in a good location and relatively modern. It falls down particularly in the small dining area which cannot cope with the numbers of guests the hotel can accommodate. This is a management problem as there is a large function room on the first floor which could be used... More 

Was this review helpful? Yes 2
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear Alan L, We are very sad to read your review. Our brand stands tall for our warm service and we put in all our efforts to ensure every guest has the best stay ever! We sincerely apologies for all the inconvenience caused. I just want to let you know that we have back tracked your complete stay to analyse... More 

Kent
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is in a great location, in the heart of delhi. The hotelis used for a lot of goverment meetings, we saw lots of srnior officials coming in/out of hotel treating like royalty. Roons arevery modern and vlean. The issue i had is with the bathroom. Very dated and not pleading on the eye! Reception staff are not very... More 

Was this review helpful? Yes 2
Rohit A, General Manager at The Park New Delhi, responded to this review

Dear AndyPPKent, Thank you for your feedback. We are glad that you liked our Rooms & Food. Our sincere apologies for all the inconvenience caused. We assure you that the necessary steps will be taken to improve our customer service. We would be happy if you could please provide us with one more opportunity so that we can live up... More 

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