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Taj Palace Hotel

Certificate of Excellence
5.0 of 5
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Sardar Patel Marg, New Delhi 110021, India
Taj Palace Hotel
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Ranked #7 of 618 Hotels in New Delhi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
GAGTVM Trivandrum
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1,206 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Trivandrum
Top Contributor
70 reviews 70 reviews
39 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This property has retained its class in spite of being quite old. Great service, very friendly and efficient staff too. Breakfast spread is decent and quite good. This hotel is definitely one of the best maintained properties anywhere!

Was this review helpful? Yes 1
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you for sparing your valuable time to share your feedback on your recent stay at Taj Palace. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel is deeply appreciated and have been communicated to all the members of our team.... More 

Hong Kong
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Got in late at night and only stayed for one night total. Upon entry into the classic 5-star Indian hotel lobby (shiny stone floors, chandeliers etc) was greeted by a number of staff who helped me with my bags and check-in. Check-in was swift and smooth and staff took me to my room and mindfully offered to not discuss the... More 

Was this review helpful? Yes 1
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! At the outset, we would like to thank you for your feedback in the Trip Advisor. It is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements. We deeply appreciate your kind compliments for the hotel maintenance and services and the same has been communicated... More 

Long Valley, New Jersey
Top Contributor
162 reviews 162 reviews
11 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed 1 week ago

12 nights in the Taj Palace, a beautiful property in a nice sector of New Delhi. Staff was friendly, breakfast excellent, Blue Ginger restaurant very good, room was comfortable. So why the "average review"? 1. On the top floor and six different trips to the front desk the first week because the key would not work. Rekeyed multiple times, several... More 

Was this review helpful? Yes 5
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! At the outset, we would like to thank you for your feedback in Trip Advisor. It is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements. I have investigated all the points that you have mentioned personally. Having investigated your lock readings, we have found... More 

2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for 2 nights at the Taj. We arrived early and and there had been a mix up with the room, they gave us a smoking not not smoking. This was immediately put right by upgrading us to a suite. The service was impeccable and would go back again. One tip we would give is if you get the... More 

Was this review helpful? Yes 5
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you for reviewing our hotel and sharing your feedback. We appreciate your words of praise for the service you experienced at our hotel and the same has been communicated to all concerned. We regret the fact that there was a mix up with your smoking and non smoking preference in allocation... More 

Perth, Australia
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I made a lightening visit to New Delhi to select a luxury hotel for an incoming delegation and decided to stay at the Taj Palace as I expected it to be the front runner in the selection process. I had no beef with the quality of the rooms and amenities, and in most respects it ticked most of the right... More 

Was this review helpful? Yes 4
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! At the outset, we would like to thank you for your feedback in the Trip Advisor. It is only your valuable comments and suggestions that help us in our continuous endeavor to make improvements. I have noted your feedback and Inspite of our best efforts, we have neither been able to trace... More 

Skanderborg, Denmark
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed 2 nights at Taj Palace in Delhi and everything was absolutely perfect. I arrived at 8.30 am with a flight from Europe and wasnt supposed to check in before 2pm, but I got the room without being charged at all and next to that they offered me coffee and bread and free wi-fi. Its a hotel where you... More 

Was this review helpful? Yes 5
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you for your detailed and positive feedback shared in the Trip Advisor regarding your stay with us. I am delighted to know that you found your stay with us absolutely perfect and the hotel to be very safe. Thank you for your feedback and the same has been communicated to the... More 

New Delhi, India
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Even though we live in Delhi, having grown tired of our daily routine, me and my husband booked ourselves into Taj Palace for one night and two days.Must I say that it was the best thing we could do to ourselves! The staff extended a very courteous welcome to us upon our arrival and even helped us change our room... More 

Was this review helpful? Yes 3
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you for your detailed feedback regarding your stay with us. I am very grateful for your note complimenting the services and hospitality experienced at our hotel. It is wonderful to note that our associates left such a positive impression upon you . I am sure you already know this, but our... More 

Mountain View, California
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Attentive service. Large, well equipped, attractive rooms. Great variety at the breakfast buffet. When I asked for help in choosing typical Indian breakfast foods, got lots of personal attention. Dinner was very good too. Overall, one of the best hotels I have ever stayed in.

Was this review helpful? Yes 4
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you for your kind and thoughtful feedback and it is nice to know that Taj Palace is one of the best hotels that you have stayed in. I am pleased to note that our services and facilities were to your satisfaction. Your positive feedback about the hotel especially the staff, rooms... More 

Greater Melbourne, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A grand hotel in the traditional sense. All the modern conveniences with a delivery that takes one back to the days when all travel was an experience to delight the senses. Service was grand and delivered with a smile. Nothing asked was too difficult and was delivered happily with a smile.24 hours a day, every day.

Was this review helpful? Yes 1
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you for your comments in the Trip Advisor. We appreciate your kind words regarding the hotel being one with all the modern conveniences with an experience that delights the senses. I am heartened to note that service was delivered with a smile and I have ensured that your feedback has been... More 

UK
Top Contributor
103 reviews 103 reviews
25 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We didn't stay at this hotel but we had a meal at their Orient Express restaurant. It was all that you would expect at a Taj Hotel and the experience of eating "on" the Orient Express was also a great culinary delight. It is a coach sitting inside one of their restaurants. You can either sit outside or eat on... More 

Was this review helpful? Yes
tphgm_del, General Manager at Taj Palace Hotel, responded to this review

Dear Guest, Greetings from Taj Palace, New Delhi! Thank you for dining at our European fine dining restaurant - Orient Express and sharing your feedback. I am glad to note that dining at the Orient Express was a great culinary delight for you and your appreciation for the food , service and for our singer has been conveyed to the... More 

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