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The Metropolitan Hotel & Spa New Delhi

#69 of 650 Hotels in New Delhi
Certificate of Excellence
Bangla Sahib Road | Connaught Place, New Delhi, India
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1 room 1 guest
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The Metropolitan Hotel & Spa New Delhi
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905 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Metropolitan Hotel & Spa New Delhi
See the most recent reviews
Melbourne, Australia
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed June 5, 2012

I had a reasonable stay at the Metropolitan. Room was OK but certainly not up to a 5 star standard. Breakfast buffet was excellent and the staff were friendly and helpful. I enjoyed the pool. Connaught Place is beyond walking distance although auto rickshaws abundant. The worst aspect of my stay was persistent construction noise, not just from next door... More 

Was this review helpful? Yes 2
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for posting your review. We serve wide range of full spreaded buffet breakfast in our Zing restaurant and we are happy to note your liking for it. We are an government approved five star deluxe hotel We apologise for the inconveneince caused to you due to maintenance work on the floor. Will request you to visit... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 2, 2012

Great location and all the services you needed on tap. It was 48 dregrees so appreciated the AC quite was silent and effective. Add on services like rom service, hotel car and internet were very expensive. The staff were friendly, sometimes a little too much so i.e. would not leave you in peace but far better than the other way... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. We are lucky to be located at the heart of the city and its too convenient for our guests. Our team will look forward to the pleasure of welcoming you... More 

Stockholm, Sweden
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
1 of 5 stars Reviewed May 31, 2012

Following happend on the night of check-in at this "Five Star" hotel in april 2011: 1. Reserved non-smoking but got a smoking room 2. Poop (diarrhea stains) on the toilet seat 3. Bed was full of hair 4. Urin and blood stains on the mattress 5. Woke up at 6 am due to construction work inside the hotel 6. Carpet... More 

Was this review helpful? Yes 7
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for posting your review. I am very sorry to note that your stay experience in June 2011 was not as positive as that of others on this site but thank you for sharing this with us. We will work hard in the areas mentioned by you and all needful will be done on high priority. Will... More 

Sydney, New South Wales, Australia
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 21, 2012

I stayed in this hotel recently for a short stopover in Delhi (2 nights) and I wished that I was staying longer because of this hotel. IT was an easy walk to the Meto station where I was easily able to get around the city in a safe, cost efficient and timely manner. The food at the restaurant and bar... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Great Hotel with Great access to attractions in Delhi ” Wow, what a compliment, thank you! I am overjoyed to read that you had such a fantastic stay with us and that you found my team to be both professional and full of hospitality. Also thank you for liking the room, restaurant, bar and city center location of... More 

Middlesbrough, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 19, 2012

1.beautiful hotel 2.close to metro 3.lovely food but expensive Try haldi rams it's amazing in karolbag

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for your lovely review. We are happy to read it and will look forward to your return at our hotel. With warmest regards More 

Coventry, United Kingdom
Level Contributor
56 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed May 14, 2012

We stayed here for one night at the beginning of our trip and for another 3 nights at the end of our 2 week India tour. The hotel is located 10 minutes from the airport metro station and a 20 minute walk from Connaught Place. It’s in a relatively quite location compared to Connaught Place as some of the hotels... More 

Was this review helpful? Yes 5
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. We are lucky to be located at the heart of the city and its too convenient for our guests.We serve wide range of full spreaded buffet breakfast in our Zing... More 

Johannesburg, South Africa
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 5, 2012

We spent 3 nights at The Met & had a lovely experience with good service & modern, well appointed rooms. The only downside is that on 2 of the 3 nights there were private functions at the pool area, onto which our room faced, accompanied by loud music un til 23h00. This was annoying & inconvenient & detracted from what... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. We aplogise for the inconvenience caused to you due to the function at our pool area. We look forward to welcome you back to the hotel so we can prove... More 

South Afica
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed May 4, 2012

This was my first trip to India, I stayed at the Met for 3 night during my trip to India at the end of March/beginning of April. We had a wonderful experience from the time we checked in to the time we checked out. The hospitality and professionalism was up there with what you would expect from a 5 star... More 

Was this review helpful? Yes 2
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Excellent Stay with excellent service” Wow, what a compliment, thank you! I am overjoyed to read that you had such a fantastic stay with us and that you found my team to be both professional and full of hospitality. Also thank you for liking the room, shower, breakfast and city center location of the Hotel. It is always... More 

Tempe, AZ
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 2, 2012

My husband and I stayed at the Met in April for 8 days. The staff is really top notch - very nice and excellent hospitality. The rooms come with free bottled water which was a HUGE plus! The breakfast buffet is delish and I miss it now that I am home. We felt safe staying here. It's guard gated outside,... More 

Was this review helpful? Yes 2
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for taking the time to write such detailed feedback. I’m glad that you had such a positive experience whilst staying with us and that you found the hotel as clean, nice, secure and the staff of top notch quality. Our guest's security, safety and comfort is of utmost importance for us. We also thank you for... More 

London
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 1, 2012

Our stay at The Met was fantastic. The staff were friendly and we got upgraded to the Club Suite. The breakfast spread is fab and the check in staff were very helpful and friendly. Located in a very nice area of Delhi and not very far from Connaught Place a trendy area of Delhi to do some shopping. Will definitely... More 

Was this review helpful? Yes 1
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Brilliant Stay and very Friendly staff ”. Wow, what a compliment, thank you! I am overjoyed to read that you had such a fantastic stay with us and that you found my team to be friendly. Knowing that we provided a comfortable environment with an excellent product and great service that exceeded your expectations is the best “thank... More 

Hotel Review Summarization

What travelers say

  • Very good(19)
  • Connaught Place(8)
  • Breakfast buffet(5)
  • Travel desk(5)
  • Friendly and helpful(3)
  • Indian restaurant(3)
Questions? Get answers from hotel staff and past guests. Ask a question

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Dining (7)
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Bathroom (2)
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Other (5)
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