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The Metropolitan Hotel & Spa New Delhi

#62 of 643 Hotels in New Delhi
Certificate of Excellence
Bangla Sahib Road | Connaught Place, New Delhi, India
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The Metropolitan Hotel & Spa New Delhi
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866 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
  • All months
    (866)
  • Mar-May only
    (265)
  • Jun-Aug only
    (181)
  • Sep-Nov only
    (189)
  • Dec-Feb only
    (231)
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There are newer reviews for The Metropolitan Hotel & Spa New Delhi
See the most recent reviews
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 3, 2012

We stayed twice at this hotel.Very impressed with facities and cleanliness. Staff in restaurant very pleasing and very accomodating and service excellent. Wish I would visit this hotel again. The rooms are cleaned well and bed is very comfortable. All other usual amaenities of 5 star hotel. As there is a japanese restaurant in the hotel - hotel had japanese... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, “Class hotel with very good decor in centre of Delhi” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team pleasant, accommodating & with excellent service skills. We strive to go above and beyond in terms of service and hospitality and for... More 

London, UK
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 3, 2012

Nice room, good location and breakfast. Only disappointment was that there is a lot of construction around the hotel especially into the night and the air conditioning in the room was loud.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for posting your comments here and liking our rooms, location and Buffet breakfast at Zing Restaurant. We are lucky to be centrally located in the heart of New Delhi. We regret the inconvenience caused to you and will surrely do the needful. We will look forward to welcome you again at The Met With warm regards More 

Brussel
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed July 1, 2012

Very nice staff - especially Bobby from the reception! Nice rooms, nice people, good food and good location.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you very much for your feedback it is great to read that you had an enjoyable stay at our hotel and you found the team to be very nice, nice rooms, good food & good location. We also thank you for your special mention of one of my colleague in your review. We will look forward to... More 

Gold Coast
Level Contributor
145 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
4 of 5 stars Reviewed June 30, 2012

I stayed at the Met twice recently - at the beginning and end of a tour around Rajestan. The rooms were very pleasant with comfortable beds and good quality linen and pillows making for a very good night's sleep. The location of the hotel is also good however I must say I felt that the service lacked the personal touch.... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for sharing your experience on tripadvisor. We are delighted to know your liking of our rooms, beds and linens being used in the rooms. We have noted your concern regarding the personal touch which you found missing in our team. Our team will surely learn from your observation and will work hard to improve.We regret your... More 

Honolulu, HI
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 25, 2012

The hotel is on excellent condition and the rooms are excellent. The hotel has a Japanese resturant , Sakura, and the food is very good. Highly recommended, located in New Delhi.

Was this review helpful? Yes 1
Management response:

Dear Guest, “Great Hotel ” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found our hotel & Rooms in excellent condition. The Metropolitan Hotel & Spa has recently undergone a full revamp and now ready with its brand new look. Also thank you for liking... More 

jaipur
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 23, 2012

It was urgent business meeting at Delhi which made me to choose this hotel ( first week of June 12), certainly great location but reception and service does not match with it. First of all for check in when I inquired about tariffs I was given some different rates but when I said that it's some different on website, he... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for posting your review. We are lucky to be located at the heart of the city and its too convenient for our guests.We also thank you for special mention of Our Neoveda Spa. I am very sorry to note that your stay experience was not as positive as that of others on this site but thank... More 

Udaipur, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2012

I stayed here two nights on official work and was pleasantly surprised by this hotel. Its a clean hotel with friendly staff and plenty of options for eating and drinking. I specially thanks for Mr. ANSHUL GUPTA (Front Office Staff Member) for his supporting & friendly support.Checkin was incredibly fast and efficient which was a really good start for the... More 

Was this review helpful? Yes 2
Management response:

Dear Guest, Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. We also thank you for special mention of one of our team leader. Our team will look forward to the pleasure of welcoming you back again With warm regards More 

Geneva, Switzerland
Level Contributor
81 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed June 9, 2012

I stayed here two nights on business and was pleasantly surprised by this hotel. The price\value ratio is very very good for Delhi and although this is not a "full" service hotel (it only has 2 restaurant, no impressive lobby and limited amenities) for a short a business trip it was excellent. Checkin was incredibly fast and efficient which was... More 

Was this review helpful? Yes 1
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. .We have three restaurants at our hotel named as Sakura service Japanese Cuisine, Chutney Bar + Tandoor Restaurant- serving Indian Cuisine alongwith an well stocked bar and Zing Serving international... More 

Moscow, Russia
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed June 9, 2012

Great location close to Connaught Place, modern, clean hotel with friendly staff and plenty of options for eating and drinking. Breakfast was good with plenty of choices. Japanese restaurant was fantastic, great sushi and salad! Indian restaurant was delicious too and you can't fault the service at this hotel. I also had an Indian massage and the therapist was very... More 

Was this review helpful? Yes 1
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. We are lucky to be located at the heart of the city and its too convenient for our guests.We also thank you for special mention of Breakfast, Japanese Restaurant Sakura,... More 

Doncaster, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 7, 2012

This hotel was without a doubt the best and most luxuary hotel i've ever stayed in. Although it might of been a bit pricey the beds were so so comfortable. So were the pillows as I was tempted to take one home. We only stayed there for 2 nights so I didn't get a chance to use the pool but... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. Our team will look forward to the pleasure of welcoming you back again With warm regards More 

Hotel Review Summarization

What travelers say

  • Very good(19)
  • Connaught Place(8)
  • Breakfast buffet(5)
  • Travel desk(5)
  • Friendly and helpful(3)
  • Indian restaurant(3)
Questions? Get answers from hotel staff and past guests. Ask a question

193 photos of this hotel

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Hotel & grounds (11)
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Pool/beach area (2)
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Room/suite (11)
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Business center/function rooms (4)
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Dining (7)
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Bathroom (2)
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Other (5)
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