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The Metropolitan Hotel & Spa New Delhi

#63 of 643 Hotels in New Delhi
Certificate of Excellence
Bangla Sahib Road | Connaught Place, New Delhi, India
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The Metropolitan Hotel & Spa New Delhi
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874 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (184)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Spanish first
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English first
  • All months
    (874)
  • Mar-May only
    (265)
  • Jun-Aug only
    (189)
  • Sep-Nov only
    (189)
  • Dec-Feb only
    (231)
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There are newer reviews for The Metropolitan Hotel & Spa New Delhi
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New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 11, 2012

Last month i had visited this restaurant with couple of my friends, i found the place was excellent, the indian food served their was perfect and hygienic. The staff of the restaurant was very attentive and proactive. Over all this place is worth to value... cheers....

Was this review helpful? Yes 1
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for your patronage to our hotel and taking the time to share your experience here. Our team is delighted to hear that you enjoyed our facility, food & services. We will look forward to your return visit With warmest regards More 

Sydney, Australia
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed September 7, 2012

Great location, excellent service and nice well kept rooms. Staff courteous and helpful. Clean, decent sized rooms. Good access to all services in the vicinity. In room dining a tad expensive. Highly recommended!

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Top Class, Value for Money ” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team courteous & helpful. We strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience... More 

Edmonton, Canada
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 2, 2012

Nice rooms, good breakfast, nice location near main shopping area. It also has a pool which we did not use. It was very expensive to use the wifi so we chose not to use it. I would not stay here again, partly because of the exorbitant charge but also because the food in the coffeeshop was not very tasty and... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for sparing time to write your review here. We delighted to note your liking of our location, Rooms and buffet breakfast.. Please be rest assured we are not overpriced we do an regular price comparison with our set of hotels in New Delhi. We do provide free wifi under repeat customer package to our... More 

Winnipeg, Canada
Level Contributor
186 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
5 of 5 stars Reviewed August 30, 2012

We stayed two nights at this hotel. It is a clean, modern and well run property in the heart of Delhi, but in a surprisingly quiet leafy part of Connaught Place. It's true that the rooms are a bit on the smaller side compared to the other rooms I stayed in in other parts of India, but the only thing... More 

Was this review helpful? Yes 1
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for your patronage to our hotel and taking the time to share your experience here. Our team is delighted to hear that you enjoyed our facility & services. We also thank you for an special mention of our Chutney Bar + Tandoor Restaurant, Zing Gourmet Shop and Zing Restaurnat. We are very lucky to be in... More 

Karachi, Pakistan
1 review
5 of 5 stars Reviewed August 30, 2012

I stayed here for three nights on business trip.Stay was very good.Staff was excellent.Buffet breakfast was very good.Rooms were newly renoveted and neat & clean.attraction of the hotel is staff,and they do have two speciality restaurents chutney & sakura. hotel location is also very good in center delhi you can easily excess to metro station.I will recommend this hotel to... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Amazing Hotel” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team excellent. We also thank you for liking our newly renovated rooms and special mention of our location, Chutney bar + tandoor restaurant and sakura restaurant in your review. We strive... More 

Belo Horizonte, Minas Gerais, Brazil
Level Contributor
108 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 stars Reviewed August 17, 2012

Excellent hotel. Recently renovated. The location is not so good. The price is fair. Nice pool. Good restaurant. Wireless works properly. The rooms are very nice. The staff is ok. I reccomend this hotel. There's a travel agency and a craft store in the hotel.

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for your patronage to our hotel and taking the time to share your experience here. Our team is delighted to hear that you enjoyed our facility & services. We will look forward to your return visit! With warm regards More 

bittern
Level Contributor
306 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
5 of 5 stars Reviewed August 12, 2012

Excellent location. Fabulous staff. All went out if their way to be helpful, from Vijay's collection at the airport to check in/check out staff. Wifi good - but need to reconnect each time I turned the laptop on was a bit pesky. Excellent breakfast choices. The pool is terrific but the pigeons are a nuisance. Overall a great oasis in... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Great service, location and food - top choice” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team Fabulous. Also thank you for mentioning one of our team member in your review. We strive to go above and beyond in terms of... More 

Denver, CO
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
2 of 5 stars Reviewed August 12, 2012

I’m baffled how anyone can label The Metropolitan Hotel & Spa a 5-star property. It is fraudulent to advertise this property as such! Their advertising says “Great Hotels of the World”. What a joke. I have stayed at 3- star properties throughout India that were priced in the 3000-3500 rupee per night range. The Met, in my opinion falls in... More 

Was this review helpful? Yes 4
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for posting your detailed feedback. I am very sorry to note that your experience was not as positive as that of others on this site but thank you for sharing this with us. I apologise for the inconvenience caused to you. Immediately after reading your feedback I had started the investigation in the matter. First please... More 

Ghaziabad, India
1 review
5 of 5 stars Reviewed August 11, 2012

The place is good to stay, Staff is helping and courteous...The food quality is also very good..Specially the Japanese Restaurant..Overall location of the hotel is also very good..Special thanks to the hotel team...cheersss

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for your patronage to our hotel and taking the time to share your experience here. Our team is delighted to hear that you enjoyed our facility & services. We also thank you for an special mention of our Authentic Japanese Restaurant Sakura in your review We will look forward to your return visit! With warm regards More 

Viella
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed August 4, 2012

Other then the location, there is really nothing positive to say about my experience. This is truly a 'dump' The AC did not work in the room and there is no window to open. I sat out in the hallway which was ice cold just to cool off because the room was a sauna. Delhi in August in no treat!... More 

Was this review helpful? Yes 6
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, I am very sorry to note that your experience was not as positive as that of others on this site but thank you for sharing this with us. I apologise for the inconvenience caused to you and assure you that immediate needful will be done in the areas highlighted by you. Please be assured that the customer service... More 

Hotel Review Summarization

What travelers say

  • Very good(19)
  • Connaught Place(8)
  • Breakfast buffet(5)
  • Travel desk(5)
  • Friendly and helpful(3)
  • Indian restaurant(3)
Questions? Get answers from hotel staff and past guests. Ask a question

196 photos of this hotel

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Hotel & grounds (23)
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Pool/beach area (9)
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Management photos: Courtesy of the property manager

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Hotel & grounds (11)
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Pool/beach area (2)
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Room/suite (11)
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Business center/function rooms (4)
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Dining (7)
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Bathroom (2)
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Other (5)
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