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The Metropolitan Hotel & Spa New Delhi

#62 of 635 Hotels in New Delhi
Certificate of Excellence
Bangla Sahib Road | Connaught Place, New Delhi, India
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The Metropolitan Hotel & Spa New Delhi
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838 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (180)
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    (265)
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    (153)
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There are newer reviews for The Metropolitan Hotel & Spa New Delhi
See the most recent reviews
Boise, Idaho
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 19, 2012

The staff was amazing & the hotel was perfect for being close to sight seeing & connaught place. Excellent service, very accommodating & funny. Have already recommended to other friends & definitely suggest this as an affordable retreat while traveling through Delhi.

Was this review helpful? Yes 2
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Excellent service & wonderful retreat from the busy heat of Delhi” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team cordial & Helpful. We strive to go above and beyond in terms of service and hospiltality and for you to feel... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 17, 2012

This exquisitely restored property is a perfect delight in very way. From the first moment of arrival with the splendidly-attired doorman ushering you into the cool and elegant modern interior the service is impeccable, the surroundings fabulous and the attention of front desk staff for detail superb. Manager at the Front desk Saurabh was very helpful .Rooms are enormous and... More 

Was this review helpful? Yes 2
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Business Hotel with Impeccable Service" ” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team cordial & Helpful. We strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience... More 

Kolkata
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 11, 2012

This seems to be a very good business hotel as it is located in a very calm and quiet place at Bangla Sahib Road. This hotel has been completely refurbished now as against my previous stay in the year 2010. The buffet breakfast spread is somehting to watch out for. Also, hotel is very clean and service is prompt. Makes... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for your patronage to our hotel and taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services. We had completed our entire renovation in October 2011 and The Met is ready with its new look for all its guests. One thing we couldnt understand... More 

Windermere, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed July 10, 2012

Picked up from airport and driven to hotel. Everyone delivered great service. Now I know this will sound a bit wierd. But It was really quite cold in Delhi and there was no heating in my room and I stuggled to turn off the aircon! Actually had to sleep with some clothes on!

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for your review. Our team is delighted to note your liking of our location, rooms, service, cleanliness and you found excellent value in our hotel. As per your review your stay period was of January 2012 and during this month the delhi weather was totally uncertain and unpredictable. We are an centrally airconditioned hotel but since... More 

Marlboro,nj,usa
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed July 7, 2012

We stayed here june 23 through june 27th. The location of this hotel is ideal for tourist wanting to see New Delhi. The per day cost for accommodation was quite reasonable. We had made the bookings via Cox and Kings. Cost came to around 8K INR per night. The rooms are quite small for a 5 Start Deluxe facility. If... More 

Was this review helpful? Yes 1
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for posting your review and mentioning about our city centre location. I am very sorry to read that your experience was not as positive as that of others on this site but thank you for sharing this with us. The size of our rooms is 302 Sq Ft and we do have king/twin bed rooms available... More 

Chennai (Madras), India
Level Contributor
57 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed July 5, 2012

Stayed at Metropolitan a couple of times. Its in heart of the city and in a very calm locality. The rooms are spacious and clean, food is excellent at the coffee shop and indian restaurant. Staff are very cordial and accommodative especially at the Indian restautrant. Check out and check in takes time.

Was this review helpful? Yes
Management response:

Dear Guest, “A very Decent Place ” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team cordial & accmmodative. We strive to go above and beyond in terms of service and hospiltality and for you to feel compelled to post your experience of... More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 3, 2012

We stayed twice at this hotel.Very impressed with facities and cleanliness. Staff in restaurant very pleasing and very accomodating and service excellent. Wish I would visit this hotel again. The rooms are cleaned well and bed is very comfortable. All other usual amaenities of 5 star hotel. As there is a japanese restaurant in the hotel - hotel had japanese... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, “Class hotel with very good decor in centre of Delhi” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and that you found my team pleasant, accommodating & with excellent service skills. We strive to go above and beyond in terms of service and hospitality and for... More 

London, UK
Level Contributor
32 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed July 3, 2012

Nice room, good location and breakfast. Only disappointment was that there is a lot of construction around the hotel especially into the night and the air conditioning in the room was loud.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you for posting your comments here and liking our rooms, location and Buffet breakfast at Zing Restaurant. We are lucky to be centrally located in the heart of New Delhi. We regret the inconvenience caused to you and will surrely do the needful. We will look forward to welcome you again at The Met With warm regards More 

Brussel
Level Contributor
6 reviews
3 hotel reviews
4 of 5 stars Reviewed July 1, 2012

Very nice staff - especially Bobby from the reception! Nice rooms, nice people, good food and good location.

Was this review helpful? Yes
Management response:

Dear Guest, Thank you very much for your feedback it is great to read that you had an enjoyable stay at our hotel and you found the team to be very nice, nice rooms, good food & good location. We also thank you for your special mention of one of my colleague in your review. We will look forward to... More 

Gold Coast
Level Contributor
137 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed June 30, 2012

I stayed at the Met twice recently - at the beginning and end of a tour around Rajestan. The rooms were very pleasant with comfortable beds and good quality linen and pillows making for a very good night's sleep. The location of the hotel is also good however I must say I felt that the service lacked the personal touch.... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for sharing your experience on tripadvisor. We are delighted to know your liking of our rooms, beds and linens being used in the rooms. We have noted your concern regarding the personal touch which you found missing in our team. Our team will surely learn from your observation and will work hard to improve.We regret your... More 

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