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The Metropolitan Hotel & Spa New Delhi

#63 of 643 Hotels in New Delhi
Certificate of Excellence
Bangla Sahib Road | Connaught Place, New Delhi, India
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The Metropolitan Hotel & Spa New Delhi
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82%
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The Metropolitan Hotel & Spa New Delhi
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    876 Reviews from our TripAdvisor Community

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    Rating summary
    • Location
      4.5 of 5 stars
    • Sleep Quality
      4.5 of 5 stars
    • Rooms
      4 of 5 stars
    • Service
      4 of 5 stars
    • Value
      4 of 5 stars
    • Cleanliness
      4.5 of 5 stars
    Traveler tips help you choose the right room.   Room tips (184)
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    • All months
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      (265)
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    There are newer reviews for The Metropolitan Hotel & Spa New Delhi
    See the most recent reviews
    London
    Level Contributor
    7 reviews
    7 hotel reviews
    common_n_hotel_reviews_1bd8 7 helpful votes
    2 of 5 stars Reviewed October 25, 2012

    We booked this hotel on recommendation from our travel agent (who we will not be using again) for our last 2 night in India as a bit of a treat. Our first choice was the ITC Maurya which was sadly fully booked. The Met in theory is 5* but sadly with no personality, the service is either completely over the... More 

    Was this review helpful? Yes
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, Thank you for posting your review. I am very sorry to note that your experience was not as positive as that of others on this site but thank you for sharing this with us. We will work hard in the areas mentioned by you and all needful will be done on high priority. Will look forward to welcome... More 

    Southampton, United Kingdom
    Level Contributor
    157 reviews
    132 hotel reviews
    common_n_hotel_reviews_1bd8 141 helpful votes
    4 of 5 stars Reviewed October 22, 2012

    This is a pretty good place for a base in Delhi, even if the restuarants are pricier than they should be (no problem, there's a nice new place opened up right next door!). Clean, smart and spacious rooms, good buffet breakfast, and a refreshing pool outside: just shoo away the birds! Ideal location for all the obvious New Delhi sites,... More 

    Was this review helpful? Yes 1
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, “Safe and Secure with International Standards.” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us. We at The Metropolitan Hotel & Spa, the winner of Best Hotel India 2012-13 award from International Hotel awards asia pacific and Luxury City Hotel 2012 award from World Luxury Hotel awards,... More 

    London, United Kingdom
    Level Contributor
    156 reviews
    42 hotel reviews
    common_n_hotel_reviews_1bd8 163 helpful votes
    2 of 5 stars Reviewed October 21, 2012

    The Metropolitan is not the five star hotel it thinks it is, but it really should be a good place to stay in Delhi, sadly my iPod was STOLEN from out of my backpack. It was very well hidden inside so whoever took it had a pretty good rummage through my things. I know I should've locked it in the... More 

    Was this review helpful? Yes 2
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, Thank you for posting your review. We thank you for mentioning few of the positives also of our hotel. I am very sorry to note that your experience was not as positive as that of others on this site but thank you for sharing this with us. As discussed when I called you on your UK number you... More 

    Edmonton
    Level Contributor
    64 reviews
    22 hotel reviews
    common_n_hotel_reviews_1bd8 50 helpful votes
    4 of 5 stars Reviewed October 20, 2012

    The hotel is clean and modern, but just starting to show its age. The Breakfast buffet is okay, but not quite up to the standards of other 4 to 5 star hotels. There is a nice, large, ground level pool. The restaurant (chutney's) was good to mediocre and was overpriced. Location is good for seeing the capital and other parts... More 

    Was this review helpful? Yes
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, Thank you for posting your review. I am very sorry to note that your experience was not as positive as that of others on this site but thank you for sharing this with us. We will work hard in the areas mentioned by you and all needful will be done on high priority. Will look forward to welcome... More 

    New Delhi, India
    Level Contributor
    84 reviews
    8 hotel reviews
    common_n_hotel_reviews_1bd8 39 helpful votes
    4 of 5 stars Reviewed October 20, 2012

    I stayed a month ago.. The rooms are nicely done.. and have a revamped compared what it was when it was the Hotel Nikko.. Breakfast is kinda good.. not too many options though but decent.. The gift shop has a lot of natural stuff like tea, cosmetics and other which are decently priced. The front desk team was very responsive... More 

    Was this review helpful? Yes
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, Thank you very much for sparing time to share your experience with rest of the world. We are overjoyed to read that you had such a fantastic stay with us. I apologise for the inconvenience caused to you due to the non availability of Blackberry mobile charger. Now we have procured it and its available in the Hotel.... More 

    Liege, Belgium
    Level Contributor
    11 reviews
    common_n_hotel_reviews_1bd8 2 helpful votes
    5 of 5 stars Reviewed October 20, 2012

    My friend who knows 5* hotels in Goa booked us a room in this hotel, and she choose it by reading the reviews on Tripadvisor. When we arrived it was like paradise, everybody is really nice, the hotel is clean and smells really good (and that is important because i stayed in an expensive hotel in Mumbai and all you... More 

    Was this review helpful? Yes
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, Thank you very much for sparing time to share your experience with rest of the world. We are overjoyed to read that you had such a fantastic stay with us. We at The Metropolitan Hotel & Spa, the winner of Best Hotel India 2012-13 award from International Hotel awards asia pacific and Luxury City Hotel 2012 award from... More 

    Johannesburg, South Africa
    1 review
    common_n_hotel_reviews_1bd8 1 helpful vote
    5 of 5 stars Reviewed October 19, 2012

    The Met is extremely comfortable with lovely spaciouse rooms and very comfortable beds. The bathrooms are very nicely done with nice big showers. The service on arrival is very friendly and efficient, and all the staff ie, waiters, doormen, cleaners etc are cheerful and polite. The food was very good with a nice selection of dishes. My stay was much... More 

    Was this review helpful? Yes 1
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, Thank you very much for sparing time to share your experience with rest of the world. We are overjoyed to read that you had such a fantastic stay with us. We at The Metropolitan Hotel & Spa, the winner of Best Hotel India 2012-13 award from International Hotel awards asia pacific and Luxury City Hotel 2012 award from... More 

    Barcelona, Spain
    Level Contributor
    4 reviews
    common_n_hotel_reviews_1bd8 3 helpful votes
    5 of 5 stars Reviewed October 18, 2012

    We liked so much this hotel, the room was spacious, clean and so did the bathroom. The breakfast was so good and so much variety. I recommend this hotel for its comfortability, location, is modern. We only stayed one night but for sure if we would go back to Delhi would book this hotel again.

    Was this review helpful? Yes
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, “Very Nice hotel in India ” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and thank you for rating our rooms spacious, The breakfast as good with so much variety, clean and excellent massages at Neo Veda Spa We at The Metropolitan Hotel & Spa, the... More 

    Mumbai (Bombay), India
    Level Contributor
    162 reviews
    30 hotel reviews
    common_n_hotel_reviews_1bd8 91 helpful votes
    5 of 5 stars Reviewed October 18, 2012

    A comparatively new hotel, this is really good. The lobby is spacious, airy and bright and no noise. Very welcoming. The rooms are excellent specially the bath rooms. very well planned and bright. However, they have opaque glass wall and hence may not be comfortable if you are sharing with business colleague etc. Rooms have all the facilities with iron/iron... More 

    Was this review helpful? Yes
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, “Perfect 5 star in perfect location .” Wow, what a compliment, thank you! We are overjoyed to read that you had such a fantastic stay with us and thank you for mentioning our lobby as spacious, airy & bright, staff nice friendly & very helpful, excellent rooms specially the bath rooms,very well planned and bright, food at Chutney... More 

    Minneapolis, Minnesota
    1 review
    5 of 5 stars Reviewed October 18, 2012

    Excellent location. Good part it is away from hustle & bustle of a city and still near to it. Excellent check in & out service. Room facilities were very good. Breakfast is of good quality. The range of items/options were wide enough for everybody. The stay was very comfortable. Would recommend this hotel to friends for transit.

    Was this review helpful? Yes
    sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

    Dear Guest, Thank you very much for sparing time to share your experience with rest of the world. We are overjoyed to read that you had such a fantastic stay with us and thank you very much for rating our location, check in & check out service as excellent. We also thank you for special mention about our Buffet breakfast.... More 

    Hotel Review Summarization

    What travelers say

    • Very good(19)
    • Connaught Place(8)
    • Breakfast buffet(5)
    • Travel desk(5)
    • Friendly and helpful(3)
    • Indian restaurant(3)
    Questions? Get answers from hotel staff and past guests. Ask a question

    196 photos of this hotel

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