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The Metropolitan Hotel & Spa New Delhi

Bangla Sahib Road | Connaught Place, New Delhi, India
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Best prices for: 1 room 1 guest
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The Metropolitan Hotel & Spa New Delhi
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The Metropolitan Hotel & Spa New Delhi
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782 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for The Metropolitan Hotel & Spa New Delhi
See the most recent reviews
Johannesburg, South Africa
Contributor
19 reviews 19 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 5, 2012

We spent 3 nights at The Met & had a lovely experience with good service & modern, well appointed rooms. The only downside is that on 2 of the 3 nights there were private functions at the pool area, onto which our room faced, accompanied by loud music un til 23h00. This was annoying & inconvenient & detracted from what... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for your review. We are delighted to know that your stay in our modern rooms with good services was an lovely experience for you. We aplogise for the inconvenience caused to you due to the function at our pool area. We look forward to welcome you back to the hotel so we can prove... More 

South Afica
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 4, 2012

This was my first trip to India, I stayed at the Met for 3 night during my trip to India at the end of March/beginning of April. We had a wonderful experience from the time we checked in to the time we checked out. The hospitality and professionalism was up there with what you would expect from a 5 star... More 

Was this review helpful? Yes 2
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Excellent Stay with excellent service” Wow, what a compliment, thank you! I am overjoyed to read that you had such a fantastic stay with us and that you found my team to be both professional and full of hospitality. Also thank you for liking the room, shower, breakfast and city center location of the Hotel. It is always... More 

Tempe, AZ
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 2, 2012

My husband and I stayed at the Met in April for 8 days. The staff is really top notch - very nice and excellent hospitality. The rooms come with free bottled water which was a HUGE plus! The breakfast buffet is delish and I miss it now that I am home. We felt safe staying here. It's guard gated outside,... More 

Was this review helpful? Yes 2
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for taking the time to write such detailed feedback. I’m glad that you had such a positive experience whilst staying with us and that you found the hotel as clean, nice, secure and the staff of top notch quality. Our guest's security, safety and comfort is of utmost importance for us. We also thank you for... More 

London
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 1, 2012

Our stay at The Met was fantastic. The staff were friendly and we got upgraded to the Club Suite. The breakfast spread is fab and the check in staff were very helpful and friendly. Located in a very nice area of Delhi and not very far from Connaught Place a trendy area of Delhi to do some shopping. Will definitely... More 

Was this review helpful? Yes 1
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, “Brilliant Stay and very Friendly staff ”. Wow, what a compliment, thank you! I am overjoyed to read that you had such a fantastic stay with us and that you found my team to be friendly. Knowing that we provided a comfortable environment with an excellent product and great service that exceeded your expectations is the best “thank... More 

Chittagong
1 review
4 of 5 stars Reviewed April 30, 2012

Am a bit late writing this review but thought to mention the warm and friendly staff made for a pleasant stay in Delhi. My phone was stolen on the Metro and the staff went out of the way to help me make a police entry reporting the lost phone..Mr Zaidi-the front office manager was in touch with me even after... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you very much for your feedback it was great to read that you had an enjoyable stay at the Met and you found the team to be warm,Friendly and helpful. It is always great to know when a guest is truly impressed and we shall certainly look forward to your return. With kind regards More 

Essex
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 29, 2012

My husband and I stayed at The Metropolitan Hotel & Spa in Delhi. It was one of the most expensive hotels that we booked in India and compared with others in its price range it was nice but slightly under-delivered. It was a good hotel, staff were friendly, clean enough, tasty and modern Indian restaurant onsite. We felt the hotel... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for your patronage and taking the time to share your experience with us. Our team is delighted to hear that you enjoyed our facility and services. Regarding the charges of driver, I would like to mention here that at our hotel on reasonable prices our guests get better vehicles, better knowledgeable & trained drivers for safe... More 

perth
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed April 29, 2012

We stayed at the Hyatt in Calcutta before this one for a lot less money and everyone working in this hotel should go there to see how they should be doing it. The whole hotel is just a year or two past needing a refurb job. Breakfast consisted of being shown to a table that hadn't even been cleared from... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for posting your review. I am very sorry to note that your experience was not as positive as that of others on this site but thank you for sharing this with us. We will work hard in the areas mentioned by you and all needful will be done on high priority. Will look forward to welcome... More 

Manila, Philippines
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 25, 2012

The hotel is clean and functional, with friendly staff. If you are looking for character, this is not the place. It's more of a business-oriented place. VERY expensive for what you get, but Delhi's hotels are often this way. We stayed in club rooms which were bright and clean and cheerful - but note: there is no bathtub, only a... More 

Was this review helpful? Yes
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for taking the time to write your review, your feedback is valuable and will help us to better serve our guests. Please accept my apologies for your experience at our travel desk. We will surely do the needful about it. Also thank you for writing about our staff. For your and other future travellers information we... More 

Kalamazoo
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 24, 2012

My first trip to New Delhi, India,... Traveling alone to visit my daughter and grandchildren,.. I found this Hotel through reading reviews just like this one , My stay was comfortable and I felt extreamly safe. The staff is incredable. Ameities were outstanding. Breakfast, included, was varied and quite tasty. Enjoyed other meals on location all meet with pleased taste... More 

Was this review helpful? Yes 1
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest “Could not have felt more secure”. Wow, what a compliment, thank you! I am overjoyed to read that you had such a fantastic stay with us and that you found my team to be incredible and the amenities as outstanding . Guest's safety & security is of utmost importance for us. Will look forward to welcome you again... More 

Dublin
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed April 23, 2012

Our trip was excellent & Fom Zaidi & F&B Mgr Mr Khanna were outstanding with their skills.Restaurants are very good & rooms are spacious & tidy.Service standards are very high. We stayed 10 days & had amazing stay. Well recommended.

Was this review helpful? Yes 2
sanzeev, General Manager at The Metropolitan Hotel & Spa New Delhi, responded to this review

Dear Guest, Thank you for sparing time to write such an excellent comments about us. We are delighted to read it.I’m glad that you had such a positive experience whilst staying with us and that all of your needs were met. It is always great to know when a guest is truly impressed and we shall certainly look forward to... More 

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