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ITC Maurya New Delhi

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Diplomatic Enclave, New Delhi 110021, India
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ITC Maurya New Delhi
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ITC Maurya New Delhi
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1,582 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (368)
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There are newer reviews for ITC Maurya New Delhi
See the most recent reviews
Umea, Sweden
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

ITC Murya has a successful combination of very service minded staff, nice rooms (ITC One) and delicious restaurants. Good facilities in the hotel area. A small minus - paying for internet in a five star hotel? That is so out of date! However, I will stay here again in June. Ajit Bakshi, Sweden

Was this review helpful? Yes 2
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, Thank you for sharing your wonderful review about ITC Maurya. It is a pleasure to know that you had an exceptional stay with us and you enjoyed the warm service, accommodation and range of dining options that we offer. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Zubin Songadwala General Manager - ITC... More 

kolkata
Contributor
13 reviews 13 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed in ITC MAURYA, New Delhi, few days in the month of April. It was an official trip. I found the hospitality of this hotel is amongst the best, so far I have come across. Tower block rooms are quite luxurious and cosy. Foods are really good. Which I liked the most is it's helpful front desk. I would... More 

Was this review helpful? Yes 2
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, It is a delight to know that the warm service and hospitality that we endeavor to provide at ITC Maurya, is the best you have experienced. Thank you for also sharing your wonderful feedback about the luxurious accommodation and dining options that our hotel offers. We are grateful to you for recommending us to others and look forward... More 

worcestershire
Top Contributor
109 reviews 109 reviews
31 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

During our Great Rail Journeys tour we stayed here 3 times over an 11 day period. Rooms were all comfortable but the last night in The Towers the rooms was exceptional, unfortunately the view was not. We watched the staff clearing away an exhibiton which went on until very late at night and the room was overlooked by what looked... More 

Was this review helpful? Yes 2
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, Thank you for taking out time to share your feedback about ITC Maurya. It is a pleasure to know that you enjoyed the warm and comfortable experience that we endeavor to offer and also relished the range of cuisines at our hotel. We have also taken note of your insights regarding the beverage pricing and shall look into... More 

Singapore, Singapore
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy accessible location, Well and clean, Safe and awesome room. Impressive lobby and great hospitality. Very helpful staffs and room service. Worth for money and stay at least once if you travel to New Delhi.

Was this review helpful? Yes 2
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, Thank you for sharing your delightful review about ITC Maurya. It is a pleasure to know that you enjoyed the indigenous experience that we endeavor to offer through our warm service, accommodation and ambiance. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Zubin Songadwala General Manager - ITC Maurya More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I always stay at the hotel and would rate this as one of the best hotels I have stayed in from the moment you arrive greeted with such warmth from every member of staff who are so friendly could not do enough for us especially the front desk staff at the Towers Sonia and Vikas. I feel the staff make... More 

Was this review helpful? Yes 2
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, It is truly a pleasure to know that ITC Maurya is one of the best hotels you have stayed with. Thank you for taking out time to share your wonderful feedback about the warm experience that we strive to offer through our personalised service and range of luxury dining experiences. We have shared your special compliments with our... More 

Chennai (Madras), India
Senior Contributor
24 reviews 24 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a good stay in this hotel.the rooms are spacious and knowledgeable staffs will make you feel as your home and office of yours.esspecially the food taste is really good.best hotel in india's capital

Was this review helpful? Yes 1
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, Thank you for appreciating ITC Maurya as the best hotel in the Capital. It is a delight to know that you enjoyed the welcoming experience that we strive to offer, and we were able to make you feel at home with us. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Zubin Songadwala General... More 

Melbourne
Top Contributor
54 reviews 54 reviews
40 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed 2 nights at the hotel at the end of a 2 week trip to India. I was offered a late 2pm checkout and upgrade to a junior suite on their women-only floor (i opted for halfboard for 7pm checkout which on hindsight, could've been better spent by the pool and at the spa for the additional cost). The... More 

Was this review helpful? Yes 1
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, Thank you for your delightful feedback about ITC Maurya. It is a pleasure to know that you enjoyed the warm service and accommodation that we endeavor to offer along with a range of specially customised facilities for our guests. We regret that the breakfast buffet and travel desk service were however, not upto your expectations. On your next... More 

sussex
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed hear as a main base hotel during a tour with Great Rail journeys, which meant several individual visits during a fortnight trip. The welcome was warm, attention to detail excellent, food great especially desserts. Nothing was too much trouble. Rooms were very good although the wing with numbers starting in 2 are better in our opinion with a... More 

Was this review helpful? Yes
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, Thank you for your delightful feedback about ITC Maurya. It is a pleasure to know that you enjoyed the welcoming experience that we strive to offer here through our gracious service and warm accommodation. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Zubin Songadwala General Manager - ITC Maurya More 

Munich, Germany
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Hotel was ok but not 5* valuable. Rooms are ok but need refurnishment. I had some cocktails with ice on the bar and serious health problems the next day. Hotel location is fine. When I was there the WiFi was not free and not worth the money they have charged.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 2
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, Thank you for your valuable feedback about ITC Maurya. We regret that your experience with us was not upto your expectations. We are concerned to know that the drinks you had did not suit you. While we assure you that we pay utmost attention towards maintaining the highest quality and hygiene standards at all times, we will be... More 

Gurgaon, India
2 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

so refreshing rooms. Impressive interiors great service at ITC Maurya. very humble staff such an awsome ....but space for improvements a must visit place whenever you come to delhi stay was very good and atmosphere keeps you cool. nice service provided.

Was this review helpful? Yes 2
ZubinSGMITCMaurya, General Manager at ITC Maurya New Delhi, responded to this review

Dear Guest, Thank you for your delightful feedback about ITC Maurya. It is a pleasure to know that you enjoyed the welcoming experience that we strive to offer here through our gracious service and warm ambiance. On your next stay, please do share your insights on the areas where we can further improve - your feedback would certainly help us... More 

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