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Sheraton New Delhi

District Centre | Saket, New Delhi 110017, India
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Sheraton New Delhi
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Sheraton New Delhi
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846 reviews from our community

Traveler rating
    488
    245
    77
    27
    9
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109
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Houston, Texas, Usa
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Puts every her Sheraton I have ever stayed in to shame. well managed; they listen; changes executed immediately. Sheraton could learn much from ITC, the franchise holder for this hotel. I find that Sheraton as a chain very unreliable.

Was this review helpful? Yes 1
Kolkata (Calcutta), India
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I stay here for about 8-10 days a month. Have been coming here for last 5 years. They used to be really good, but last 3-4 months most of the departments are running a poor show. In room dining takes over 1 hour to deliver your food. The food is good but it is something different than what you ordered.... More 

Was this review helpful? Yes 2
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Kewal and his fantastic team which included virendra and Krishan pardeep made my stay extra special with their attention to detail. My request for some items to be repaired during my stay was completed with the utmost profesionism. Thank you all for your attentiveness.

Was this review helpful? Yes 2
Kolkata (Calcutta), India
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 3 days. It was a very nice property from ITC. Courteous staff along with comfortable and relaxing rooms. Decor of the rooms was pleasant. Also the food was good. Having such a place in south delhi was bliss.

Was this review helpful? Yes 2
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We look forward to having you stay with us again. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

Uttoxeter, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

stayed here for one night this may. The stay was made particularly great by the welcoming smile and endless help and advice from Vandna who went out of her way to make our stay most enjoyable. Most definitely recommend.

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BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Vandana. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every... More 

Annandale, Virginia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for 10 nights on a business trip. It was a comfortable place to return to each day. The staff is very courteous. As a female traveling alone it was thoughtful of the hotel to house me in the single ladies section of Floor 5, which required an additional key entry to the rooms in this section. The hotel... More 

Was this review helpful? Yes 1
derby
2 reviews
5 of 5 stars Reviewed 1 week ago

Great hotel in great location close to the mall but the best thing by far about the sheraton is the amazing receptionist Vandna Sharma. She is an absolute gem, made us feel welcome and nothing was too much trouble. She is customer service at it's best, and why I will come back to the Sheraton next time I'm in Delhi

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Vandana. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every... More 

Moradabad, India
Contributor
14 reviews 14 reviews
11 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

This is good hotel in swanky locality. Walking distance to chic Select City Walk Mall. This is compact,but has fresh design. Rooms are well done,cosy ,and free of outside noise,despite being located in extremely busy business district. Service is prompt and effective. Baywatch is 24 hrs open restaurant at lobby level.Food and service both are good here.

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We look forward to welcoming you back at our hotel. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

Senior Contributor
36 reviews 36 reviews
9 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago

Amazing Experience... Courteous and Attentive Staff... One of the Best Breakfast Spread I've ever seen (better than what you find in US and Europe)... Close to the Mall and some Food Joints... High Speed Wi-Fi...

Was this review helpful? Yes 1
Navi Mumbai, India
Top Contributor
94 reviews 94 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 1 week ago

Was booked here for 2 nights. Unlike previous stays, I found the reception staff much more responsive, courteous and efficient. Maybe occupancy was a bit lower due to summer months. Even got a complimentary upgrade to the Club rooms. Could not visit the Lounge though due to paucity of time. Fresh fruits and cookies were provide each day compliments of... More 

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. We look forward to welcoming you back with us. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

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