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Sheraton New Delhi

5.0 of 5 District Centre | Saket, New Delhi 110017, India
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Certificate of Excellence 2014
Sheraton New Delhi
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Sheraton New Delhi
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781 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (173)
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London, United Kingdom
2 reviews
5 of 5 stars NEW

We with the group of 50 people checked in to the hotel for 2 day stay and while checking In met Mr Sahib Singh in charge at the booking who made our life easy and without hassle such excellent service provided by Sahib and his team which made our stay memorable and excellent service at Breakfast and even housekeeping.

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Buckinghamshire
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel in November with Great Rail Journeys. The hotel was lovely; it looks beautiful, the service was good, the rooms were comfortable and well stocked, the food was good. The only negative is that it is a long way from anywhere a tourist wants to be. This didn't matter to me as my sightseeing was organised... More 

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Jalandhar, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

this time I has a very good and comfortable stay.staff was courteous and even found the from office staff to be very courteous. food was too good and enjoyed the lively breakfast in newly renovated coffee shop.

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BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. We look forward to having you stay with us again. Yours sincerely, Benita Sharma Area Manager - Golden Triangle &... More 

West Yorkshire England
Top Contributor
135 reviews 135 reviews
99 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed two nights in the course of a tour of Northern India. The room was a decent size and fairly well appointed but there was a lot packed into it - three chairs. a desk, a small table, sideboard, a trouser press - to name a few! The bathroom was equally well equipped and there was a bath not... More 

Was this review helpful? Yes 3
North Berwick, United Kingdom
Top Contributor
83 reviews 83 reviews
20 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

i went to this hotel only due to the proximity of my office and would certainly not recommend this for a vacation. First of all it is about 45 minutes from the city centre and has virtually nothing near of it of any interest unless you like shopping in a mall which you can find anywhere in the world. I... More 

Was this review helpful? Yes 2
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your constructive feedback. We regret your experience with allocation of room. Corrective action has been taken to ensure that this dissonance is not repeated and I am sanguine that you shall note the difference on your next... More 

Senior Contributor
27 reviews 27 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I was in India last month with my friends. I personally would like to commend Carlton, your waiter in the Coffee House. His service and attitude is excellent and he delivers. can feel his sincerity in serving (not only me but all guests). some people work and serve as a routined job or for extra tips if you smile more.... More 

Was this review helpful? Yes 3
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We are delighted to know that you had an outstanding experience at the hotel. It is heartening to note that services provided by Carlton are appreciated. We hope that WelcomHotel Sheraton New Delhi remains your... More 

New Delhi, India
Top Contributor
82 reviews 82 reviews
37 hotel reviews
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

All ITC Welcom Group Hotels are known for their professional hospitality, but not all have the personal touch! The Sheraton New Delhi combines the two qualities admirably, and makes your stay ever so memorable! Like any of the Group Hotels, you may expect the quiet efficiency at the Sheraton ... But if you have a personal requirement, you will find... More 

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rockford
Contributor
20 reviews 20 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago

Upon arrival noticed the room was dirty the worst being some of the last guest items. Water was at best luke warm, bed was uncomfortable and felt damp. Thought is was because the air did not seem to work. Asked staff to fix and it became worse. Breakfast was good with a good variety of items staff was very helpful... More 

Was this review helpful? Yes 1
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. May we request you to please send us details on your stay for us to investigate the reason for the dissonance. Please e-mail me at benita.sharma@itchotels.in, your dates of stay. We value your support and... More 

Brookeville, Maryland
1 review
5 of 5 stars Reviewed 1 week ago

I was visiting India with my two grown children, (ages 23 & 20) who were visiting India for the first time from USA. Needless to say I was very skeptical . I WAS SIMPLY OVERJOYED AND ECSTATIC at my kids reaction to the Sheraton hotel. The rooms were immaculate, hairdryer worked flawlessly, water pressure excellent, beds comfortable, service was outstanding,... More 

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on... More 

Brampton, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel and all I can say it was just amazing. I was there for 2 nights in January, The hospitality felt like I was at home living like royals. The food was sensational and the rooms where very well maintained. I Cant wait to come back to this place. Just Amazing.

Was this review helpful? Yes 1
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

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Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton Delhi
Hotel Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Sheraton Maurya Delhi
Maurya Sheraton New Delhi
Hotel Style:
#6 Family Hotel in New Delhi
#12 Luxury Hotel in New Delhi
#15 Business Hotel in New Delhi
#29 Romantic Hotel in New Delhi

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