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Sheraton New Delhi

#25 of 620 Hotels in New Delhi
Certificate of Excellence
District Centre | Saket, New Delhi 110017, India
Hotel amenities
Best prices for: 1 room 1 guest
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What travelers say:
Very good
(9)
Shopping mall
(4)
Room service
(4)
Sheraton New Delhi
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Sheraton New Delhi
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826 reviews from our community

Traveler rating
    479
    239
    76
    25
    7
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (189)
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UK
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Having stayed at several Sheraton properties around India I would say that this is my least favourite! The rooms are looking a little tired now and in need of a facelift. The rooms also strike me as being less luxurious than that of other Sheratons in the sub continent! I reported the sink plug as faulty and the bathroom scales... More 

Was this review helpful? Yes 2
Shanghai, China
Top Contributor
71 reviews 71 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here for 4 nights on business. Great attentive service here at the hotel, from check in, concierge and waiters. Felt comfortable and looked after the whole stay, which is a great service. Had a few hiccups, missed wake up call at 6am, but luckily I woke at that time anyway. Food and menu is good, and buffet breakfast is... More 

Was this review helpful? Yes 2
Goa, India
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Nice & comfortable rooms; very delicious test of Indian and western foods. Most importantly the staff from housekeeping was amazing… Special thanks to Sandesh Kumar he was very professional and helpful. The hotel is located at the best place; all the main business related government offices are located just 40 minute drive from hotel + just a back gate you... More 

Was this review helpful? Yes 2
New Delhi, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Very high level of efficency at the reception Very good assistance for any needs Room accomodation efficency - High level Megha and Divya front office are very fantastic in giving all support for any needs Greating for all of the accomodation

Was this review helpful? Yes 1
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by oMegha and Divya. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment... More 

Bucharest, Romania
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

In last 2-3 years use this hotel at least 10 times. For business and pleasure also. Good points: Very warm wellcome, friendly and educated crew. Very good breakfast dinner and lunch. Good SPA, swimming pool, haircut saloon, dry and steam sauna. Very clean rooms, never insects and musquito. Good AC Parking Direct pedestrian access to the Mall in the back.... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Wonderful stay at Sheraton New Delhi, delicious food at Dakshin, Comfortable rooms.ask for pool view room and its worth to stay on executive floor Thanks for the memories, special thanks to hotel staff

Was this review helpful? Yes 1
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback on Dakshin food. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

Kiev, Ukraine
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed again for almost 7 weeks all together. Although there are many new staff, the quality of their responsiveness and politeness is the same. Front desk staff handling of guests is improving, and all in all was great to be back. Special mentions of Rajesh and Virender at concierge, Shoeb from the travel desk, Poonam, Parul, Sohrab, and Shalini from... More 

Was this review helpful? Yes 1
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening to note that your family loved their stay at our hotel. Thank you very much... More 

Austria
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

very warm welcome through the SHERATON hotel and Divya Chaudhary (CRE). she personally handled me to my hotel room, she made me feel I come home. I was very happy to come back to hotel after 2 days journey from the Taj Mahal and see and hug her again. compliment to the hotel for so nice person to have in... More 

Was this review helpful? Yes 4
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Divya. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every... More 

Adelaide, South Australia, Australia
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed overnight in this hotel with few friends in January..overall a pleasing stay..rooms are a bit small..superb prompt room service food at 11.30pm..friendly staff..great breakfast..fresh and good selection of food..great location..Rishiraj resident manager met us individually and was nice to get that extra care from him..will be back again next year..

Was this review helpful? Yes 3
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

mid glamorgan
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for two nights at the end of a tour of Northern India, hotel is approx 3 minutes walk from very modern malls which house plenty of shops,restaurants and cafes, we found a great deli much cheaper than hotel and purchased drinks and snacks there rather than the mini bar. Hotel rooms are really comfortable, staff are very pleasant... More 

Was this review helpful? Yes 3
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