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All 593 New Delhi hotels

Sheraton New Delhi

5.0 of 5 Hotel   |   District Centre | Saket, New Delhi 110017, India
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88%
Ranked #13 of 593 hotels in New Delhi
Certificate of Excellence 2014
A recent review
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  • Reviews (668)
  • Photos (126)
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668 people have reviewed this hotel

Traveler rating
    395
    197
    56
    15
    5
See reviews for
86
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372
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (149)
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I last stayed at the hotel about seven months ago. At that time I had a problem I needed help with resolving. in August this year I had another issue. on both occasions the concierge - who remembered me and the matter from last time - demonstrated outstanding customer service skills, ensuring that I was fully aware of all the... More

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Virendra. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every... More

India
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hi I am Mahesh Bansal , Though I am a Globe trotter and a widely and frequently traveling person but the experience in Sheraton Saket was extremely warm, pleasing and memorable. The front desk staff was taking care of the entire stay and one I would like to especially mention Sneha , A very energetic, dynamic , charming, soft and... More

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Sneha. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every... More

1 review
5 of 5 stars Reviewed 2 days ago NEW

An amazing place to visit and have a quiet cup of coffee in a lively and a livid place. The staff service is excellent and to the standards probably set by the best hotels in the industry. @ Wong @ Verma & @Farhana thank you for the memorable time and service. Well I recommend that if you need a place... More

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing WelcomHotel Sheraton New Delhi for an evening with friends and for your feedback. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General... More

Cape Town Central, South Africa
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

This has been my second visit to the Sheraton in Saket, Delhi. As a business man that is always on the go, it is nice to visit a hotel for the second time and be treated as if it is your 10th visit. But I must point out that it is all thanks to one person! Her name is Farhana... More

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for your feedback. We are delighted to know that you had a great experience at the hotel. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More

Washington Crossing, Pennsylvania
Top Contributor
76 reviews 76 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Very nice hotel.Everyone was very professional and helpful.I was upgraded as a Gold Member.Only issue was that i was given smoking room and it was very late in night .Good breakfast.Hotel is right next to Select city mall so there is convenience of Shopping and some nice restaurants in the mall.Rooms were well appointed and clean.

Was this review helpful? Yes 1
Kolkata (Calcutta), India
Contributor
19 reviews 19 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Well i have stayed in this property quite an number of times and have a reviewed it earlier as well, but this time the review is all about the service that deserved a second review. I checked into the hotel and requested for an upgrade to suit as i had many business associates visiting me and i did want my... More

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening to note that you loved your stay at our hotel. It is our endeavor to... More

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I went there after party...its really a very nice place to have food after midnight...virender was there who helped me and explained me about the midnight buffet in ground level outlet... And it was so gud...I will recommend my friends to come there and try other outlets also..thanks to virender

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for dining in Baywatch at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More

Amsterdam, The Netherlands
Contributor
20 reviews 20 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is perfect, nice comfortable rooms, a beautiful swimmingpool. Delhi is a hectic, dirty city and this hotel is a great 'escape' from that. At soon as you come in you feel relaxed. Nice helpfull staff.

Was this review helpful? Yes 2
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More

west sussex
Contributor
20 reviews 20 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

Booked into this hotel for just one night. Warm welcome from the staff in the lobby. Arrived at my room 445 and on opening the door the damp smell hit me. I spoke to front desk about a room change to be told they are full. Kept all my clothes locked in my case as didn't want them stinking too.... More

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, We would like to thank you for choosing to stay at WelcomHotel Sheraton New Delhi. At the outset we regret your experience with humidity in the room. We have investigated the reason for the high humidity recorded at 65%. The temperature was inadvertently set at 25 degrees centigrade against the 21-22 degrees centigrade standard. We assure of corrective... More

Chesterfield, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I would like to say a very big thank you to the staff at the Sheraton New Delhi. They are all very attentive and very helpful. I found them to be courteous at all times and willing to provide excellent service with every aspect that one comes to expect from a world class hotel. I travel all over the world... More

Was this review helpful? Yes 1
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is heartening to note that you loved your stay at our hotel. It is our endeavor to... More

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Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton New Delhi 5*
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton New Delhi
Hotel Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Sheraton Maurya Delhi
Maurya Sheraton Delhi

126 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#4 Family Hotel in New Delhi #9 Luxury Hotel in New Delhi #10 Business Hotel in New Delhi #18 Romantic Hotel in New Delhi
Hotel Class
Number of rooms
220

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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