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Sheraton New Delhi

5.0 of 5 District Centre | Saket, New Delhi 110017, India
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Certificate of Excellence 2014
Sheraton New Delhi
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Sheraton New Delhi
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735 reviews from our community

Traveler rating
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    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Crewe, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Very polite staff that do there best to help you everywhere in the hotel, very clean hotel, rooms are of a decent size, very comfortable beds, breakfast has a wide variety of decent food, only downside was there wasn't free wifi that i didn't notice whilst i booked it but is a minor issue.

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Queretaro, Mexico
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Traveling solo for work in India, safety was of primary concern. This hotel provided secure accommodation with a women - only floor. Of special assistance, was travel from hotel to airport. Manoj Kumar, the hotel porter (Airport Exe) assisted me with paperwork for airport security. Without his guidance and private transport to airport, my travel would have been very confusing.... More 

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Qatar
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel was Ok , in fact I have stayed there twice so far , food is excellent , rooms are average , I have stayed in 4 different rooms so far , if your there for business you get what it needs to have a good trip ,

Was this review helpful? Yes 2
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

Houston
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

I have travelled to Delhi on business several times a year for the past 3 years and I've been more than satisfied with the level of service I've received at the Sheraton in Saket District. The service from the concierge desk is the best. Mr Kewal is very helpful and always willing to assist. In the restaurant for breakfast I... More 

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BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by Kewal and Satish. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment... More 

Bradwell, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Whilst staying at The Sheraton we ate in the Restaurant called Dakshin which specialises in Southern Indian cuisine. We were hosted by a vey helpful lady called Sudarshana Kataria who recommended the Payari Biryani on the first night and suggested that as we had been travelling all day that we share the meal, we were glad we took her advice... More 

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BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback on Dakshin experience. Thank you very much for your encouraging comments on the services provided by Sudarshana. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of... More 

Ankara, Turkey
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

As all over New Delhi the traffic in this area is heavy but if you, as I do , work close by this is a good hotel. There is a lot of nice staff and the rooms are good. Shopping mall close by so if that is what you are looking for, you are on the right place.

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More 

jakarta
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Went to the Sheraton and it felt like being st home. The friendliness of the staff and management should be the manual for all ITC properties. From remembering my name to facilitating my requests on where to buy gifts to ensuring the proper pillows for sleeping everything to perfection. One thing as well Daikshin is the best southern indian restaurant... More 

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BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We are delighted to know that you had a great experience in Dakshin and you enjoyed the cuisine. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel and we look forward to welcoming... More 

Delhi
Top Contributor
55 reviews 55 reviews
26 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great stay at this hotel, service is excellent at all areas right from check in to room to restaurants. Though rooms are looking old and need up gradation but are well appointed and very well kept. Great place to stay if you have work on this side of the town.

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BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We assure you that we will address the same during the next renovation. I do hope the renovated hotel meets your expectations. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager -... More 

Durham
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Nice entrance and lobby public areas nice and Breakfast was good rooms look a little tired could do with update a lot of noise from room above staff were good and hotel is close to shopping Mall use the hotel rear entrance and it is a 2 min walk

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. We assure you that we will address the same during the next renovation. I do hope the renovated hotel meets your expectations. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager -... More 

Hyderabad, Andhra Pradesh, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Location and rooms are good and comfortable. It is comparatively less expensive than other good 5 star hotels in Delhi. But the service somehow did not match my expectations. The staff seemed a little rude at the reception as well as at breakfast.

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback. May we request you to please send us details on your stay for us to investigate the reason for the dissonance. May I request you to please e-mail me at benita.sharma@itchotels.in, your dates of stay.... More 

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Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton New Delhi 5*
Number of rooms: 220
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Maurya Sheraton Delhi
Hotel Sheraton Delhi
Sheraton Delhi
Sheraton Maurya New Delhi
Sheraton Maurya Delhi
Maurya Sheraton New Delhi
Hotel Style:
#3 Family Hotel in New Delhi
#11 Luxury Hotel in New Delhi
#15 Business Hotel in New Delhi
#22 Romantic Hotel in New Delhi

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