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All 594 New Delhi hotels

Sheraton New Delhi

5.0 of 5 Hotel   |   District Centre | Saket, New Delhi 110017, India
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88%
Ranked #14 of 594 hotels in New Delhi
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Sardor_Azam New Delhi, India
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650 people have reviewed this hotel

Traveler rating
    382
    194
    55
    14
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (145)
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English first
New Delhi, India
1 review
5 of 5 stars Reviewed yesterday NEW

This is a nice and cosy hotel, which is 50 meters away from fashionable malls of New Delhi. The malls offer high-quality products. Of course, you have to pay accordingly for that quality. Food courts at malls offer a wide variety of foods, usually cheaper than those at the hotel. Hotel rooms were tidied every day. Ravinder is a nice... More

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Seremban, Malaysia
Contributor
20 reviews 20 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The room allocated to me had a certain damp smell which was nauseating/over whelming to say the least. Front office was short of hands at all times (be it middle of the night check in or early morning check out) , just 2 guys working hard at all times thus keeping guests in queue . The restaurant guys were selective... More

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BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, We would like to thank you for choosing to stay at WelcomHotel Sheraton New Delhi. We sincerely regret your experience and request you to kindly treat this as a isolated incident not representative of our services. We request you to kindly give us an opportunity to re-establish our credibility with you. We value your patronage and look forward... More

Angmering, United Kingdom
Contributor
17 reviews 17 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

As you walk in you are warmly welcomed to the hotel. Check in was speedy and efficient, the rooms as for any hotel in India are well appointed and luxurious with comfortable beds. Room service is quick and again delivered by friendly staff, I recommend the Masala dosa for breakfast it was excellent. There is a small gym and outside... More

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BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing WelcomHotel Sheraton New Delhi for your stay and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is our endeavor to provide our guests with the highest levels of comfort and quality service to... More

guwahati, Assam
Senior Contributor
31 reviews 31 reviews
29 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Good place, nice and comfortable executive club rooms. Excellent Buffet Breakfast, with very intelligent sitting arrangement. Outstanding and prompt In-room dining & service. Very near to the Select City Mall, and very helpful and well informed Concierge department. They have paid wifi, which they should make it complimentary.

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for your feedback. We are delighted to know that you had a great experience at the hotel. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More

Bangalore, India
1 review
5 of 5 stars Reviewed 1 week ago

“Wonderful customer service”, Stayed at the Sheraton, New Delhi, Saket. The check-in was swift, the rooms are nice and comfortable with all amenities, the breakfast was really really amazing with a decent spread. The staff is courteous and well trained and the Staff goes out of the way to be helpful. Free wi-fi. Overall an excellent experience and would recommend... More

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at the WelcomHotel Sheraton New Delhi and for your feedback. Thank you very much for your encouraging comments on the services provided by our associates. It is encouragement like this that helps us to strive for greater heights. Do expect enhanced levels of commitment... More

Bangalore
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been staying at the Sheraton Saket for the last 12 years , would have stayed here at least 100 Nights +. Its a lovely homely place - a home away from home. Most city hotels are cold and efficient, glass, steel , curt service , limited customisation. The Sheraton at Saket is different. the staff knows you by... More

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing WelcomHotel Sheraton New Delhi for your stay and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is our endeavor to provide our guests with the highest levels of comfort and quality service to... More

Bangalore, India
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good welcome and service. The people on the front desk were very helpful. Had a very nice experience at Bay Watch (Breakfast) and Dakshin (South Indian food). Would like to provide a positive feedback about the following people Ms. Shalini, Ms. Sudarshana and Mr. Abhijit. Very warm and excellent customer service. Look forward to stay here again.

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Sheraton New Delhi and for your feedback on the services provided by Shalini, Sudarshana and Abhijit. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More

Toronto, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

As a North American female traveling for the first time for business to New Delhi, one could imagine my hesitations. From the minute I walked in the door, until the minute that I left, I have nothing but fabulous things to say about this hotel! The breakfast was phenomenal - the staff were amazing! Every morning I was greeted by... More

Was this review helpful? Yes 1
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for choosing WelcomHotel Sheraton New Delhi for your stay and for your feedback. Thank you for taking the time to share with us such a wonderful review on Trip Advisor. It is our endeavor to provide our guests with the highest levels of comfort and quality service to... More

Kolkata (Calcutta), India
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights (24-27 June) and this is one of my several stays at this property. One visible change that is quite interesting to note is that the Hotel is investing on its employees in terms of enabling them to be the representing as the face of the hotel & brand. Being a Club ITC Platinum member, I... More

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for your feedback. We are delighted to know that you had a great experience at the hotel. We hope that WelcomHotel Sheraton New Delhi remains your preferred hotel. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More

Toronto, Canada
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

i stayed here several times. this is an ITC hotels Property. Its Standards are very high. Rooms are very well decorated with modern amenities. Staff is very efficient. The GM Ms. Binita is a very nice and noble lady, always smiling and on her toes. it is centrally located in the business district of saket .

Was this review helpful? Yes
BenitaSharma, General Manager at Sheraton New Delhi, responded to this review

Dear Guest, I would like to take this opportunity to thank you for your feedback. Do expect enhanced levels of commitment on every visit. Yours sincerely, Benita Sharma Area Manager - Golden Triangle & General Manager - WelcomHotel Sheraton New Delhi More

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Additional Information about Sheraton New Delhi

Address: District Centre | Saket, New Delhi 110017, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sheraton New Delhi 5*
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Also Known As:
Sheraton New Delhi Hotel New Delhi
Sheraton Maurya Delhi
Sheraton Maurya New Delhi
Maurya Sheraton Delhi
Hotel Sheraton Delhi
Maurya Sheraton New Delhi
Sheraton Delhi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Family Hotel in New Delhi #8 Business Hotel in New Delhi #9 Luxury Hotel in New Delhi #18 Romantic Hotel in New Delhi
Hotel Class
Number of rooms
220

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