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Eros Hotel

#57 of 648 Hotels in New Delhi
Certificate of Excellence
Nehru Place, American Plaza,, New Delhi 110019, India
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Best prices for: 1 room 1 guest
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Eros Hotel
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544 Reviews from our TripAdvisor Community

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Traveler rating
    224
    215
    70
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288
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
  • All months
    (544)
  • Mar-May only
    (155)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (93)
  • Dec-Feb only
    (146)
All months
There are newer reviews for Eros Hotel
See the most recent reviews
Burnaby, British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2014

To manager, found staff to be most helpful,polite and curteious, especially Sachi at the desk and Ankit in the restaurant. Definitely my wife Darshana and I (Prakash joshi) will recommend Eros to friends, business associates and relatives. thank You for your fantastic hospitality.

Was this review helpful? Yes 1
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, We are delighted to know that you enjoyed the hospitality that Eros Hotel, New Delhi is so well known for. We feel proud that our staff was able to take such good care of you. They are indeed our most prized asset and we feel pleased to have them with us. It is heartwarming to read that you... More 

Delhi, Delhi, India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 3, 2014

I m very impressed by the services which have been provided by the hotel to all of us.It's been 3- 4 months for my staying in the hotel while my stay I came across Mr rahul berry is an amazing person and has been through out well I wasn't aware that he was a manager i thought he was the... More 

Was this review helpful? Yes 1
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, It is truly heartwarming to read your feedback here on our Tripadvisor page. We are delighted to hear back from you and feel proud to know that we have scored well with you on all parameters. During your long stay at the hotel, we hoped to make you as comfortable as possible and provide a 'home away from... More 

New Jersey
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 2, 2014

I recently stayed at this place. Location was suitable for me, found good restaurant near by, Citi Bank is next door, transportation is nearby. Rooms are fine. Concierge was very helpful. Little issue with the internet billing but at the end it was all sorted out. I will be traveling to India again, not sure I will stay here or... More 

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, Thank You for sharing your recent stay experience here on our TripAdvisor page. It is truly heartwarming to hear back from our happy patrons. We are glad to know that you had a pleasant and comfortable stay at the hotel. We Thank You for recommending us to fellow travellers. Our Concierge will be proud to know that you... More 

Chester, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed December 2, 2014

I really like the location of this hotel, the facilities are really nice and the food choice is good as well. I really like the fact that they have al fresco dining, I love eating outside. The only two things that were bothering me is the fact that they are one of the last hotels to charge for the internet,... More 

Was this review helpful? Yes 2
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, Thank You for taking the time to write us a detailed review here on our TripAdvisor page. We are extremely delighted to know that you had a pleasant and comfortable stay at the hotel. A few concerns, as mentioned by you are being taken up with the management. We would also like you to know that the hotel... More 

Madrid, Spain
1 review
4 of 5 stars Reviewed December 1, 2014

Nice hotel, with a very pleasent room and bathroom and a full breakfast, Special thanks to the Concierge of the hotel, in the person of Mr. RAM BAISOYA, who kindly kept safely my 4 huge packages for more tan a month, and did the necessary to have them ship to me. Thank you and congrats for your amazing service. We... More 

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, Your words make us feel proud and happy. Thank You for making such a big effort to share the recent experience that you had with us. It is delightful to hear back from happy patrons from right across the world. We are truly delighted to know that you had such a smooth and happy experience at the hotel... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 1, 2014

On our last visit to Blooms for Breakfast, my husband and I were happy with the service provided by the staff. Not only were they courteous but also well trained. The Sikh gentleman in the black coat looked after us very well. It is good to see such courtesies in a coffee shop where so many guests are present for... More 

Was this review helpful? Yes 1
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, Your generous compliments are delightful to read and make us happy and proud. Thank You very much for taking out the time to write us a feedback here on our Tripadvsior page. It is our constant endeavour to make sure that our guests experience the finest hospitality in every small thing- be it opening the door for you,... More 

India
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 30, 2014

The hotel is quite convenient, metro nearby and also good amounts of Taxis and autos at hand to take short trips. The junction to get to the hotel can be crowded, but that's the case with so many roads. The hotel is not a modern new hotel but is very clean. Rooms are average+ size, not small. Good water pressure... More 

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, Thank You for taking out valuable time to share your recent stay experience here on our Tripadvisor page. I am sure your review will help fellow travellers to chose their accommodation in Delhi wisely. Due to the central location of the hotel, it is the perfect choice if you plan to explore Delhi or have a good amount... More 

Bengaluru (Bangalore), India
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed November 26, 2014

This is a stylish hotel with elegant public areas and a large swimming pool. We were placed ( at my request for a higher floor room) on the 10th floor but unfortunately you could hear the elevator machinery clicking and whirring away , but we were moved to a better room with a bathtub the next day efficiently and without... More 

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, Thank You for taking out time to write us this valuable feedback here on our Tripadvisor page. We are pleased to know that you found the hotel professional and were satisfied with most of the services at the hotel. However, we regret that some of the services did not meet your expectations and we sincerely apologize for the... More 

1 review
5 of 5 stars Reviewed November 25, 2014

Excellent hotel I was with my wife and my newborn at the hotel for 28 days the service was exceptional and concern from day 1 to day 28 They solved all our needs they worried about all the details, the staff was very emotional and concerned Mr Ram Basoiya made us feel at home, giving us a special attention and... More 

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, It is truly heartwarming to hear back from our happy patrons like you. Your feedback regarding your month-long stay at the hotel is truly pleasing and we feel proud to have pulled it off so well. It is indeed our utmost effort to make sure that all our guests are happy and comfortable at the hotel. We make... More 

London
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed November 23, 2014

First time in Delhi, the hotel staff could not have been more helpful. The rooms were spacious and clean. I had a room on the 10th Floor, overlooking the road, it was not noisy and I enjoyed looking at all the activity down below. There was a large choice at breakfast and was nice to be able to eat it... More 

Was this review helpful? Yes 1
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, We are extremely delighted to know about your recent stay experience at the hotel and Thank You for taking out valuable time to write us a review via this platform. I am sure your words will be very helpful for fellow travellers looking for sincere recommendations. I am also sure that our staff will be simply delighted to... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(7)
  • Nehru place(7)
  • Very good(3)
  • Lotus temple(3)
Questions? Get answers from hotel staff and past guests. Ask a question

154 photos of this hotel

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Business center/function rooms (4)
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Room/suite (30)
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Hotel & grounds (25)
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Pool/beach area (10)
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Bathroom (9)
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View from room (12)
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Dining (5)
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Other (39)

Management photos: Courtesy of the property manager

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Hotel & grounds (5)
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Room/suite (3)
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Dining (1)
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Business center/function rooms (1)
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Other (10)
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