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Eros Hotel

#55 of 643 Hotels in New Delhi
Certificate of Excellence
Nehru Place, American Plaza,, New Delhi 110019, India
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Eros Hotel
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Ranked #55 of 643 Hotels in New Delhi
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Rakesh333 Singapore, Singapore
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528 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed yesterday NEW

This hotel is truly not worth the money. The moment we entered we were hit by drab dinginess. The main lobby had a lingering smell of mosquito repellent. Rooms were even more disappointing. Cleanliness didn't seem to be on their priority list. The glasses kept in our room had some ugly stains, the bathroom was dirty and most of the... More 

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Gurgaon, India
1 review
1 of 5 stars Reviewed 2 days ago NEW

5 star hotel with horrible staff who shouldn't even be running a motel. So disappointing. All the comforts you'd expect but service is a big let down. It's located very well near lotus temple although in a big commercial area but that's what you want from a city center property if only they spent a fraction on staff training and... More 

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Singapore, Singapore
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I reached New Delhi very early in the morning, tired after a long day and a red eye flight. I called the hotel to check if they could make my room available so early in the morning. Devyansh at reception was most helpful and urged me to come to the hotel straight away. He not only ensure that housekeeping got... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 days ago NEW

I traveled many times to New Delhi and i stayed in several hotels. Eros hotel is one of the best and very nice hotel in New Delhi. Great pool and Gym. Fantastic breakfast. Friendly staff. Beatiful view from my room. But a bit expensive restaurants, though.

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, Thank you for taking out time and posting your review on TripAdvisor We are delighted to note that you have enjoyed your stay at the hotel and carried back fond memories of your time. It is a pleasure to read your positive feedback about your experience at the hotel, various service, our friendly staff and the service extended... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Location: great. Not so far from the airport. Close to Nehru Place and the metro station which is perfect. Front office: check in and check out took longer than expected. They should add more staff at the reception desk. Ask for Bhoopendra - he's very friendly and helpful. Room: nice view, usual amenities. Would have loved to have a rainshower... More 

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, Thank you for sparing time and posting your review of our hotel on Trip Advisor. We are glad to know that you found us conveniently located and enjoyed the friendly services provided by the hotel team. We also acknowledge your feedback about our Front desk processes and the team shall ensure necessary measures are in place. Your generous... More 

Greater Manchester, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

I stayed at the Eros when on a business trip recently. I was pleasantly surprised and very happy with my room and services. The breakfast buffet was amazing, and our waiter Ankit was particularly attentive, bringing us fresh coconut water from the shell every morning, which we loved! My only shock was being stung when buying a G&T, at the... More 

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, Thank you for taking the time to write this review about your stay at our property. Your generous feedback is much appreciated, its compliments like yours that motivate us to work harder. Regarding your comment on our Liquor pricing, we do assure the prices are inline with the offerings. It was our pleasure to host you and we... More 

Singapore, Singapore
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is marketed as a five-star hotel in New Delhi - though I would respectfully disagree that that was not what I experienced during my stay at Eros Hotel. During my check-in, the staff was not polite and one can tell that he was rushing throughout the process. My passport was taken and when done, slammed in front of... More 

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New Delhi, India
1 review
5 of 5 stars Reviewed 2 weeks ago

It was my first visit to Third Eye at Eros Hotel in Nehru Place, Delhi. I must say it is one of the finest night clubs in Delhi. Music was foot tapping with interesting light display and amazing dance floor. Bartending was nice. I was dancing withing 5 minutes of entering the place. Hope to go there again soon. :-)

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, It's wonderful to hear from you. We would like to thank you for taking out time to review us. Great to know that you had a good time at Third Eye. It was a pleasure to host you and we hope to see you soon. Warm Regards, Davinder Juj EAM- Rooms & Business Development More 

sirsa
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice place in the heart of city with great ambience and unmatchable hospitality.All the rooms are well maintained and you are fined if you smoke in the room.The only negative point i can make out is that you are not allowed to click lobby pics.

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, We are happy to hear from you and would like to thank you for taking out time to review us. Great to know that you had a pleasant stay with us. We wish inform that we have certain designated smoking rooms but we would need the request at the time of making the reservation in order to accomodate... More 

Sydney, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Eros Hotel, Nehru Place Delhi is friendly and of excellent service from the door man to the rreptionion. They are very efficient, helpful and above all they make sure that you are happy and every things goes well. I have my breakfast, dinner in their coffee shop. The service are excellent. The waiters are friendly and helpful. I felt so... More 

Was this review helpful? Yes
ErosNP, Manager at Eros Hotel, responded to this review

Dear Guest, It gives us immense happiness to hear from you and would like to thank you for taking out time to review us. Great to know that you had a pleasant stay with us and you were satisfied with our services, it was a pleasure to host you. We have shared your compliments with both of our Team Members... More 

Hotel Review Summarization

What travelers say

  • Breakfast buffet(7)
  • Nehru place(7)
  • Very good(3)
  • Lotus temple(3)
Questions? Get answers from hotel staff and past guests. Ask a question

146 photos of this hotel

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Room/suite (30)
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Hotel & grounds (25)
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Dining (5)
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Other (33)

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Hotel & grounds (5)
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Room/suite (3)
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Dining (1)
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Other (10)
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