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WelcomHotel Dwarka

#45 of 635 Hotels in New Delhi
Certificate of Excellence
Plot No. 3 Sector 10, New Delhi 110075, India (Formerly The Emporio Hotel)
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WelcomHotel Dwarka
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WelcomHotel Dwarka
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534 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for WelcomHotel Dwarka
See the most recent reviews
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed in dis hotel for one night.. i reached hotel around 11 am and asked about my ..front desk asked me to wait till 2.00pm.then they said dat we will provide u room bt u will have to pay 2000 bucks..again at the time of check in i was charged 500 bucks in d form of taxes on early... More 

Was this review helpful? Yes
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

Greetings from WelcomHotel Dwarka' Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated our Hotel and the hospitality displayed by our Associates. We have taken note of your comments on your check-in experience, amongst others. Please be assured that necessary corrective action has been initiated in order to enhance our services. Your feedback... More 

New Delhi, India
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For a Sunday business lunch (yes business lunch on a Sunday) I would rather prefer a familiar place where I can relax. However, for sake of proximity and convenience, a friend insisted that we 'eat' at the WelcomeHotel Dwarka !!!! Eat your lunch on a Sunday ?? We EAT lunch everyday but not on a Sunday. I like to savour... More 

Was this review helpful? Yes 1
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

'Greetings from WelcomHotel Dwarka' Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". Your appreciation has been conveyed to Tushar and I am sure that... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We entered the hotel and they took a complete hour for allocating us the room. That is still ok with me. Then there was a boy(sikh) at the reception, he lied to us that you have been upgraded from the room you booked where actually it was not upgraded and we were given the same deluxe room we booked. Then... More 

Was this review helpful? Yes 4
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

'Greetings from WelcomHotel Dwarka' Thank you for your review on the Tripadvisor, I have taken cognizance of your feedback on Check-in process, room upgradation and air-conditioning, amongst others. Without offering any excuse, I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in order to enhance our services. We assure you our best... More 

New Delhi, Delhi, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

1) Booked through Groupon - poor coordination as welcome has 2 offices Hotel reservations and central resev.-- We reached and waited for an hour to get our reservation. 2) Swimming pool under maintenance -- No information. 3) Dinner- Very good delicious food-- Want to praise -Rahul - Manager - he was true manager and managed pretty well. 4) Breakfast-- they... More 

Was this review helpful? Yes 1
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

'Greetings from WelcomHotel Dwarka' Thank you for your review on the Tripadvisor, I have taken cognizance of your feedback on reservations and breakfast experience, amongst others. Without offering any excuse, I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in order to enhance our services. We assure you our best services and... More 

Orlando, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

No respect for women No welcome They are busy for them selves Non hygienic Dirty bed Red water from the shower Yellow water or dirty toilet Have to call multiple time for one thing No luggage to the room until will go down stair and got it by our self

Was this review helpful? Yes 1
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

'Greetings from WelcomHotel Dwarka' Thank you for your review on the Tripadvisor, I have taken cognizance of your feedback regarding hospitality displayed by our Associates, Hygiene, Dirty Bed, Water from Shower & Toilet and Luggage Assistance, amongst others. Without offering any excuse, I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in... More 

Guwahati, India
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice place to stay but the only problem were the lifts as there is an issue about the lifts taking you to the floor you are staying (The ones behind) inspite of having the room access cards. Otherwise a decent place.

Was this review helpful? Yes 1
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

Greetings from WelcomHotel Dwarka' Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated our Hotel and the hospitality displayed by our Associates. We have taken note of your comments on Lifts, amongst others. Please be assured that necessary corrective action has been initiated in order to enhance our services. Your feedback is greatly... More 

Kolkata (Calcutta), India
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel makes you feel at home. The staff is very hospitable and courteous. The rooms are simple yet relaxing. The dining options are very good. It is located close to the airport and the rooms have breathtaking views of the same. I would highly recommend this hotel.

Was this review helpful? Yes 1
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

'Greetings from WelcomHotel Dwarka' Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure... More 

Mumbai (Bombay), India
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here from 3rd to 5th June as a Guest at a Wedding. The Locality is Remote if you are looking for Central Location but has a massive advantage of being about 100m from Metro Station. Our check-in was quick and effortless maybe because the Wedding Planner had all our flight and ID details beforehand. The room & bath are... More 

Was this review helpful? Yes 1
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

'Greetings from WelcomHotel Dwarka' Thank you for your review on Shanghai Club on the Tripadvisor, I have taken cognizance of your feedback regarding dining experience at the Pavilion 75, Safe and Bed Linen, amongst others. Without offering any excuse, I sincerely apologize for the dissonance faced. Please be assured that necessary corrective action has been initiated in order to enhance... More 

New Delhi, India
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were there for a staycation this weekend... - Rooms are nice, quite big (if you compare with other 5* in town) - Shopping arcade next door (walking) - Had an issue during the breakfast, since they had a wedding block in the hotel & I think most of them were there when we entered.. we were struggling to get... More 

Was this review helpful? Yes
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

Greetings from WelcomHotel Dwarka' Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated our Hotel and the hospitality displayed by our Associates. We have taken note of your comments on breakfast experience, SPA, Recreational Facilities and WiFi, amongst others. Please be assured that necessary corrective action has been initiated in order to enhance... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The stay was very good. The food was very good rooms were nice. ........ The staff was very helpful. Thanks to anupama lalita ruma maninder Sarah Wilson vikas vikram usaid and himanshu...... Thanks to entire ITC team for smooth check in and the wonderful stay......

Was this review helpful? Yes 1
GM_WelcomHotelDwarka, General Manager at WelcomHotel Dwarka, responded to this review

'Greetings from WelcomHotel Dwarka' Thank you for your review on Tripadvisor. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". Your appreciation has been conveyed to Anupama, Lalita, Ruma, Maninder, Sarah, Wilson,... More 

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