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Hotel Intercity

#85 of 648 Hotels in New Delhi
Certificate of Excellence
17A/42 W.E.A.,Gurudwara Road, Opp. Jessa Ram Hospital | Near Karol Bagh Metro Station, Pillar No. 98-99, Karol Bagh, New Delhi 110005, India
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1 room 1 guest
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238 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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  • Italian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (238)
  • Mar-May only
    (73)
  • Jun-Aug only
    (36)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (85)
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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I stayed in this hotel from 6th to 11th july on official purpose. The behaviour of the staff was aweful. The restaurant staff behaved as if they r doing some favour. One day I asked them to extend their buffet dinner as some of my friends were slightly late that day. The staff behaved in extremely arrogant manner. The quality... More 

Was this review helpful? Yes 1
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear TripAdvisor Team, This is same team as we inform earlier which stayed with us and make lot of problem for other tourist ......... If this is the Bad Hotel how they can stay for 5 nights .? Sir, all the reviews which they post on TripAdvisor are fake and just taking revenge because we stop them to do the... More 

Chandigarh
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I again booked this hotel online and i stayed here between 24-26 july 2015. i searched many hotel for my stay but after searching and comparing my last stay in Hotel Intercity I found this hotel is best and again I booked this time. Hotel interior is very interesting and gorgeous. Reception Staff and other staff is very humble and... More 

Was this review helpful? Yes
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear Guest , Thank you very much for providing us Chance to Again Serve you ............... We feel very proud to serve you always ............. !!! We regard you lot ........!!! More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 17, 2015

I stayed in the hotel for 5 days on official duty at a very busy schedule.i was given room G2 which was having foul odour,no ventilation and no intercom working (restored after two days after repeated requests). these were my experience with the hotel 1.normally hotels provides dinner for extended time on request ,but they were adamant not to do... More 

Was this review helpful? Yes 2
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear Team TripAdvisor and Dear Guest ............... This is the same group guest which complaint earlier and we also explained about their behavior to stay in A Hotel, These kind of Guest think only their comfort and not other guest comfort who also staying in the hotel during their visit. Our Earlier reply regarding this group stay also mentioned as... More 

1 review
2 of 5 stars Reviewed July 14, 2015

This hotel is having extremely bad service and arrogant staff which is intolerable. Pls dnt go for it. I got reviews from trip advisor itself that it is good hotel but on entry itself at reception we got to know how the staff will be. Even one day they forced us to take dinner in uncomfortable location since hotel owner... More 

Was this review helpful? Yes
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear Team TripAdvisor and Dear Guest ............... Last both reviews are from the same guest who stayed in our Hotel and we don't understand that if they felt lot of problems at the hotel then why they extended their stay at this property ............ The truth is not which they mentioned in their review, The truth is that in starting... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 13, 2015

Had stayed in this hotel for a week. Let me start off by describing the rooms. The rooms are very badly designed. There is no charging point next to the bed. The charging point is located next to the TV at the opposite end. So if you are a person who is used to waking up with the mobile alarm... More 

Was this review helpful? Yes 1
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear Guest, Thank you very much for all your words and appreciation ................... We always try hard to provide the Best Services to all of our esteemed guest ................. We are very much thankful to you as you select our Hotel for the accommodations......... We feel proud to serve you .............. More 

Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 1, 2015

Clean, comfortable, accessible - what more can you ask for!! Staff are great and helpful. Restaurant on site is great for breakfast, enough eating and waiting spots in the neighborhood for other meals.

Was this review helpful? Yes
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear Guest, Thank you very much for all your words and appreciation ................... We always try hard to provide the Best Services to all of our esteemed guest ................. We are very much thankful to you as you select our Hotel for the accommodations......... We feel proud to serve you .............. More 

Tenerife, Spain
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 24, 2015

We stayed at this hotel twice... the first time checkin was fine but once we got to our room and unpacked i wanted a shower after travelling for ages and to my astonishment found that the shower was dribbling down and was luke warm. We complained and were shown other rooms available but it was the same scenario the water... More 

Was this review helpful? Yes 2
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear Guest Greetings from HOTEL INTERCITY New Delhi ....... !!! We are very sorry and apologies for any inconvenience during your stay at our Hotel. We certainly do our Best to solve these issues and assure you that in future you will not get any complaints........... We are very sorry but for any noise from our our building it is... More 

Rajkot, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2015

Experience to luxury Experience to luxury Experience to luxury Experience to luxury It is really a well appointed hotel and being new, is quite a treat to stay in. Beautiful clean hotel with excellent service Good connectivity. There is Free WiFi facility available. Staff is good,friendly and helpful. Rooms are well furnished. Food quality is fine. All types of food... More 

Was this review helpful? Yes 1
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear Guest, Sir, Thank you very much for appreciate us with all of your great words......... !!! Sir, we feel proud to serve you and assure you that always provide the Best Services at Hotel Intercity............ Sir, it's our pleasure that you stayed in our Hotel and really like our services ............. Sir, thank you very much for your great... More 

Bombay, New Zealand
Level Contributor
4 reviews
5 of 5 stars Reviewed May 19, 2015

Great accommodations. Clean, comfortable rooms. Staff very friendly and helpful.The check in and checkout were really smooth. Located centrally ideal for business people with work on this side of the city. The rooms are spacious and well maintained. The buffer breakfast and lunch comprise of a good variety. The hotel does provide a free WiFi service to all the customers.... More 

Was this review helpful? Yes
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear Guest Thank you very much for all your great words and we feel proud as you stayed in our Hotel and appreciate our services. Sir, we always do our Best to Satisfy all of our guests ........... We promise you to provide always good services ,................. Thank you very much Raj Gaur (General Manager) More 

Rajkot, India
2 reviews
3 of 5 stars Reviewed May 18, 2015

Nice place to stay in Delhi. The hotel was amazing in providing the best of services.The rooms were comfortable, clean and very pleasant to look at. The hotel is very conveniently located with lots of restaurants and shopping within walking distance. All in all, we had a great stay here and would highly recommend this hotel to anyone visiting Delhi.... More 

Was this review helpful? Yes
Raj Gaur I, General Manager at Hotel Intercity, responded to this review

Dear Guest It has been our pleasure as you stayed in our hotel and we always feel proud to serve the Best Services to all of our guests......... Sir, thank you very much for your visit and you like our services. Sir, we assure you that will provide the Best Services also in future............ Kind Regards Raj Gaur (General Manager) More 

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