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All 594 New Delhi hotels

Eaton Smart, New Delhi Airport Transit Hotel

Level 5, Terminal 3 | Indira Gandhi International Airport, New Delhi 110 037, India
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Ranked #143 of 594 hotels in New Delhi
A recent review
4 of 5 stars reviewed 3 days ago
PabloHW London, United Kingdom
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171 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I stayed one night at Eaton Smart and it was very good. The rooms are really good and the have a restaurant too which is also great. I found it a bit expensive but i guess is a type of luxury. I would do again.

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Oakville, Canada
Contributor
15 reviews 15 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Good hotel inside the airport. I had a 14 hours transit and was tired. Hotel personnel greet you as you disembark. Make sure, you have the original printed voucher, or else it will be a big problem. A bit of security whenever you want to leave the hotel for duty free/food/smoke whatever. The rooms are very nice. But the number... More

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Winnipeg, Canada
Contributor
18 reviews 18 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a transit hotel. You may stay up to 24 hours. Room was clean and staff were friendly and helpful. There is a very strict security to get to the hotel. A hotel staff will be waiting for you when you land and he will take you through all the security (3-4 check points). you MUST have a printed... More

Was this review helpful? Yes 2
Eaton_Smart, Hotel Manager at Eaton Smart, New Delhi Airport Transit Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback on TripAdvisor. It is good to know that your stay with us was at par with your expectations. At Eaton, our staff tirelessly strives to provide a perfect experience to our guest and we thank you for appreciating their efforts. We are grateful that you have mentioned the cleanliness of our rooms... More

Huntington Woods, Michigan
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 8, 2014

With two very long flights ahead of me and an eight-hour layover before either begins, I have to say this hotel proved to be an island in the chaos of travel. The hotel is luxurious, the service impeccable. I had a fantastic massage and a meal and slept before my flight. Simply a hidden gem.

Was this review helpful? Yes 3
Eaton_Smart, General Manager at Eaton Smart, New Delhi Airport Transit Hotel, responded to this review

Dear Guest, We thank you for staying at Eaton Smart New Delhi Airport Transit Hotel and sharing your review with us. Located within the T3 International Airport, our hotel is sought after transit travelers. It is pleasing to know that your stay with us was relaxing and comfortable. We are glad to know that you were happy with the facilities... More

San Francisco
Contributor
14 reviews 14 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 6, 2014

OK, it is a transit hotel at a major airport so the fact that it will be overpriced is a given. If you are willing to accept this one negative then this is an excellent place to stay during a long layover at the Delhi airport. The service provided by the hotel staff was great, I was very pleasantly surprised... More

Was this review helpful? Yes 1
Eaton_Smart, General Manager at Eaton Smart, New Delhi Airport Transit Hotel, responded to this review

Dear Guest, Greetings from Eaton Smart New Delhi Airport Transit Hotel!! Thanks for staying with us and sharing your valuable feedback. Located within the T3 terminal of the Indira Gandhi International Airport, Eaton Smart New Delhi Airport Transit Hotel is sought after by transit travelers from all corners of the world. We are glad that your stay with us met... More

Bhilai, India
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2014

excellent hotel,courteous staff specially the persons who came to receive me at the exit point of the aircraft.keep it up! dining is also excellent. i have also informed my friends about the facilities ,the closeness of the hotel so that we need not stay far from the hotel if the time between flights are short.

Review collected in partnership with Langham Hotels

Was this review helpful? Yes 1
Eaton_Smart, General Manager at Eaton Smart, New Delhi Airport Transit Hotel, responded to this review

Dear Guest, Greetings from Eaton Smart New Delhi Airport Transit Hotel!! Thanks for staying at Eaton Smart New Delhi Airport Transit Hotel and sharing your review. We are glad that your stay with us surpassed your expectations and that you were happy with the facilities and services provided to you at the hotel. At our hotel, we strive to provide... More

Carmichael, California
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 4, 2014

The hotel representative who was to meet us did not show, so it took us a long time (90 minutes) to finally locate the hotel, wade through the security procedures, surrender a small pair of scissors to the security reps, and finally get to our room. The rooms are small, the service was mediocre at best, the internet worked feebly,... More

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Eaton_Smart, General Manager at Eaton Smart, New Delhi Airport Transit Hotel, responded to this review

Dear Guest, Greetings from Eaton Smart New Delhi Airport Transit Hotel!! We thank you for staying at Eaton Smart, New Delhi Airport Transit Hotel and sharing your experience with us. We apologies for not being able to assist you on arrival at New Delhi. We understand the difficulties involved while traveling and going through all the security checks. As a... More

London
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed March 2, 2014

The promised person to meet me from the hotel on arrival at Delhi airport did not turn up as my plane was late so it was difficult to find the entrance. But what a surprise when I did. The hotel is about 30 rooms situated right in the Departure area. It is not super luxe but the bed was fabulously... More

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Eaton_Smart, General Manager at Eaton Smart, New Delhi Airport Transit Hotel, responded to this review

Dear Guest, Greetings from Eaton Smart New Delhi Airport Transit Hotel!! We thank you for staying at Eaton Smart New Delhi Airport Transit Hotel and sharing your review with us. Conveniently located within the T3 terminal, our hotel is sought after by transit travelers. We are glad that your stay with us was relaxing and comfortable. We thank you appreciating... More

Oslo, Norway
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 26, 2014

This was a very pleasant surprise on our way back home to Norway from India. We were picked up by a very kind and helpful man from the hotel at the arriwal from Varanasi. He got us through every possible authority and delay, helped us installe in this lovely room in no time! We had a light meal in the... More

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Eaton_Smart, General Manager at Eaton Smart, New Delhi Airport Transit Hotel, responded to this review

Dear Guest, Greetings from Eaton Smart New Delhi Airport Transit Hotel!! We thank you for staying at Eaton Smart New Delhi Airport Transit Hotel and sharing your experience with us. We are glad that your stay with us was up to your expectations and that you were delighted with the services and amenities provided to you. It is pleasing to... More

Senior Contributor
23 reviews 23 reviews
16 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 9, 2014 via mobile

Connections through Delhi airport can involve long lay overs and early morning departures. This hotel made an 11hr wait very pleasant. Ideally located within the restricted departure zone the hotel provides clean, stylish facilities at an affordable level. The rooms are small but with a perfectly adequate bathroom, the restaurant provides quick food ....and I was able to sleep for... More

Was this review helpful? Yes
Eaton_Smart, General Manager at Eaton Smart, New Delhi Airport Transit Hotel, responded to this review

Dear Guest, Greetings from Eaton Smart New Delhi Airport Transit Hotel!! We thank you for staying at Eaton Smart New Delhi Airport Transit Hotel and sharing your valuable feedback. We are glad that your stay with us was upto your expectations and that you were delighted with the services and facilities provided. Conveniently located within the T-3 terminal, our hotel... More

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Additional Information about Eaton Smart, New Delhi Airport Transit Hotel

Address: Level 5, Terminal 3 | Indira Gandhi International Airport, New Delhi 110 037, India
Location: India > National Capital Territory of Delhi > New Delhi
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #143 of 594 hotels in New Delhi
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
First of its kind in the country, Eaton Smart, New Delhi Airport Transit Hotel makes unpleasant layovers a thing of the past. Located within the airport terminal, the 93-room hotel offers discerning travellers everything they need to continue their journey in comfort and style. The hotel is divided into two wings with rooms available at both the International and the Domestic wings of the T3 terminal. Featuring a modern design and comfortable facilities, the 57 rooms at the International Terminal are reserved for transiting passengers or those who have cleared customs.Passengers travelling within India who present a valid ticket can access one of the 36 spacious rooms in the Domestic wing of the T3 Terminal. Passengers needing a pre-flight freshen up, or those with shorter stopovers, can make use of Eaton Smart’s innovative Aqua Pods. Efficiently designed, guests can use these private showers and take advantage of the hotel’s services and facilities. ... more   less 
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