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Ginger East Delhi

3.0 of 5
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DDA Community Center (Technopark) | Vivek Vihar, New Delhi, India
Ginger East Delhi
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Ranked #329 of 626 Hotels in New Delhi
A recent review
5 of 5 stars Reviewed March 11, 2015
jain_jim Mumbai
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54 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Vadodara, India
2 reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed April 18, 2015 via mobile

I am putting up this review a little late. I was offered good rates over phone hence I was happy and also since ginger being a good brand I was excited for my week long stay. At check in, though I had double checked my booking the moment I landed in Delhi, was told that my room wasn't booked. Luckily... More 

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Mumbai
Top Contributor
53 reviews 53 reviews
43 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 11, 2015

Its budget hotel and lives to its expectations. The front office staff is very courteous and efficient. Please have your expectations in check and remember its not a luxury property. The options given in the room service menu could be better.

Was this review helpful? Yes 4
Ginger H, Head of Operations at Ginger East Delhi, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

Dehradun, India
Senior Contributor
44 reviews 44 reviews
30 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed March 1, 2015

Its a truly budget hotel. You get a feel that efforts have been made to save money in every aspect. Its a 3 star property so please don't expect much here. If I compare another budget hotel chain of India, i.e. Lemon Tree group, their properties are far better and far better managed, but at the same time their prices... More 

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Ginger H, Head of Operations at Ginger East Delhi, responded to this review

Dear Guest, We apologise for the inconvenience caused to you during your recent stay at Ginger - East Delhi. Your concerns with regards to the food, gym and linen have been noted and we assure you that the necessary actions have been taken. Thanking you for your feedback. Regards, Head of Operations, Ginger Hotels More 

Mumbai
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed February 25, 2015

Stayed at Ginger East Delhi for a night along with my boss in a double occupancy room from 22.02.2014 to 23.02.2014. Check-in: Takes too long and 100 % advance payment for the room. Reception Area: Dirty Room Tariff: Too high Rs. 3750/- for a night in a no frill hotel Rooms: 1. Unclean and smelly 2. Mattresses showing that they... More 

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Ginger H, Head of Operations at Ginger East Delhi, responded to this review

Dear Guest, Kindly accept our sincere apologies for the inconvenience caused during your recent stay at Ginger - East Delhi. We have taken all your concerns into consideration and we assure you that the necessary actions have been taken. You will see a marked change on your next visit. Thanking you for your feedback. Regards, Head of Operations, Ginger Hotels More 

Travelers are raving about these New Delhi hotels

Reviewer
5 reviews 5 reviews
3 of 5 stars Reviewed February 11, 2015

I wouldn't say Ginger is the best thing around and I don't assume people will go to Ginger looking for a luxurious experience. But I had all the bare minimums met - WiFi hot water and an O.K room service. Nice rooms and bedding is manageable. When I visited Delhi was at a freezing 5 degrees...and I didn't die! I... More 

Was this review helpful? Yes
Ginger H, Head of Operations at Ginger East Delhi, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Head of Operations, Ginger Hotels More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed January 29, 2015

Bad reception, uncooperative staff, messy rooms, no heating available, telephones dont work, Window ac's at bed level, I mean seriously. No luggage service, need to pay in advance, no refunds. Televion is 14"

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Ginger H, Head of Operations at Ginger East Delhi, responded to this review

Dear Guest, You feedback with the staff courtesy is taken up strongly and we have taken serious actions to improve the staff response at Ginger East Delhi. Please accept my apology for the inconvenience caused. I am sure that except the luggage trolley and advance payments all other points will be immediately addressed to make your next stay a comfortable... More 

Pondicherry, India
Contributor
15 reviews 15 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 11, 2015

We stayed at this hotel for 4 nights and 5 days a couple of weeks back and it was a wonderful experience. This hotel is located at about 5 km from karkarduma metro station and it costs about Rs 50 by auto to get there. The best way to get here as with most other places in delhi is by... More 

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Ginger H, Head of Operations at Ginger East Delhi, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More 

Dusseldorf, Germany
Contributor
18 reviews 18 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 5, 2014

I had booked 4 rooms for 2 nights for 8 of us. Check-in process was smooth. Although, I was quite surprised when I was asked to produce ID proofs of each of the 8 of us!!!, which we very fortunately happened to have at that point, inspite of having some very senior members with us. The reception folks offered to... More 

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Ginger H, Head of Operations at Ginger East Delhi, responded to this review

Dear Guest, We sincerely apologize for the inconvenience caused to you during your recent stay at Ginger Delhi - East. We have noted your inconvenience with regards to the travel agency and are working on the same. Also, we have noted your feedback with regards to reception lobby area and the issue with the ID proof. We would like to... More 

Bangalore
1 review
1 of 5 stars Reviewed November 4, 2014

Overall it's like any Ginger Hotels but the biggest drawback is (Health concern as well) that many room's AC unit has become pigeon nest and you are basically inhaling air passing through this AC unit. I wouldn't stay here next time.

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Ginger H, Head of Operations at Ginger East Delhi, responded to this review

Dear Guest, We apologize for the inconvenience caused to you during your recent stay at Ginger Delhi - East. The hygiene concern in your comments have been taken into consideration. We have a periodic cleaning activity, we shall increase the frequency to ensure that the external area of the AC is clean. Thanking you for your valuable time in writing... More 

Earth
Top Contributor
56 reviews 56 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 28, 2014

Budget hotels in India are smelly and generally a big no-no. But Ginger is value for money. While its nothing great in terms of luxury, the sheets were clean, bathroom and the room itself were also clean.Apart from bottled water, there was a cooler as well. And moreover its safe for woman. If you have to stay budget hotel, I... More 

Was this review helpful? Yes
Ginger H, Head of Operations at Ginger East Delhi, responded to this review

Dear Guest, We sincerely appreciate your valuable feedback & words of appreciation. We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests. It was a great pleasure having you to stay with us at Ginger Hotel. Looking forward to your continued association with us. Regards, Ravi Pillai, Head of Operations, Ginger... More 

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