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Crowne Plaza New Delhi Mayur Vihar Noida

#94 of 648 Hotels in New Delhi
Certificate of Excellence
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13B Mayur Vihar, District Centre, New Delhi 110091, India (Formerly Hilton New Delhi-Noida-Mayur Vihar)
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Crowne Plaza New Delhi Mayur Vihar Noida
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122 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mombasa
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Excellent room and excellent service. One of the best! Rooms have a lovely view of the city. I like the Crowne Plaza and have stayed in other Crowne Plazas as well. Reception and housekeeping staff were very courteous.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

I have been member of the Crowne Plaza Mayur Vihar Noida ,and whenever I travelled to Delhi I always stay in this hotel. Their King Size Beds are nice and comfortable. Would recommend this hotel to everyone, who is looking for a luxury stay in Delhi. Rooms especially on higher floors have better views of City. You can see Akshardham... More 

Was this review helpful? Yes
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Beautiful, clean and comfortable hotel, with excellent Indian and international choices in its restaurant. Professional staff at reception assisted in solving any issue encountered. Wifi connection available everywhere for free not so common in Indian accommodation. Great!

Was this review helpful? Yes 1
New Delhi, India
1 review
4 of 5 stars Reviewed 1 week ago

Fantasic ambience, food was also good, comfortable stay. Had an amazing time staying there. Staff was amicable and hospitality was also great. Comfortable and luxourious rooms. I want to visit it again and again

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GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Gaurav, Thank you for sharing your valuable feedback and it would be certainly our pleasure to welcome you back again and again. We are really glad to read that you had comfortable stay with us and was well taken care by our dedicated team. It is something that the team takes great pride in delivering just not comfortable but... More 

Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Unfortunately this is my 3rd business trip in this hotel, and apart from the forever apologetic staff to cover up the goof ups, the experience has been worse every time. 1st visit: I was given a room wherein the above floor had some construction going on.inspite of some 30 phone calls in 24 hrs the work was not stopped. I... More 

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GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Achi, Thank you for your feedback regarding your experiences at our hotel and please accept our sincerest apologies for the disturbance you had experienced during your stay due to construction and the room condition. Please be assured that your feedback would be well looked into. We are upgrading our hotel facilities and hence the construction work is happening. We... More 

Melbourne, Australia
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

couldn't find a fault....right from the greetings from security personnel to friendly reception staff ...very warm hospitality. And rooms have been furnished with good taste ....rain water shower. Comfortable bed and view. Dinner and breakfast had good spread. Metro station near by if you want to cut short travel time. Don't forget to dial guest services...girls there speak with nice... More 

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GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Piyush, Thank you so very much for complimenting the property and the staff. We feel really glad that you had comfortable stay with us and our dedicated team makes it even more memorable for you. Look forward to welcome you back. Also we would request you to rate us on service standard in an online survey received by IHG... More 

Vienna, Austria
Level Contributor
77 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 3 weeks ago

conclusion it was the wrong choice first crowne plaza i have seen without clublounge ? good : welcome and check in . doubble espresso ! bedcomfort bad : temperatur in restaurant quality of some food! speed and delivery of order cleaningness in the room my room 1222 dirty walls and floor in bathroom

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GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Markus, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you had faced during your stay due to room condition and quality of food. Rest assured that these issued will be looked into. We value your comments and welcome the opportunity to serve you again. Yours Sincerely,... More 

Reading, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First time at this hotel - and it did not disappoint. On business trip for a week, had a fantastic time enjoying the great service and hospitality of the staff at the hotel. great for business travel. on leisure travel you may need to get to the city and that is a little bit away about 40 min drive by... More 

Was this review helpful? Yes
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Sir/Madam, Thank you so much for your recommendations. We are really glad that you enjoyed your stay at Crowne Plaza Mayur Vihar. It was indeed our pleasure to offer you seamless hospitality and I can proudly say by reading reviews like this that our efforts towards imparting inordinate service standards are well recognized by our esteemed guest like you.... More 

Anytown, USA
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 381 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I booked a stay at Crowne Plaza Noida for a family visit to the Mayur Vihar area and was pleasantly surprised by the warm welcome: a nice Indian shawl and a gift hamper presented while checking in. Turns out that I was the first Spire Elite member to visit the hotel after the change in IHG’s loyalty program. I was... More 

Was this review helpful? Yes 10
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Sir, First let me take the opportunity to thank you for your loyalty towards IHG. We sincerely value your patronization. It was indeed our pleasure to welcome our first Spire Elite member and we really wanted to make it memorable for you. The small efforts were just a token of gesture from entire team of Crowne Plaza Mayur Vihar.... More 

Haslemere, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed July 20, 2015

My friends and I recently stayed for a week at this fantastic hotel! The staff were so friendly and helpful and made us feel that nothing was too much trouble! From delivering a wine opener in less than 2 minutes (thank you!!!) to fixing the TV remote control that actually wasn't broken (I blame the person who delivered the wine... More 

Was this review helpful? Yes
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Erin, Thank you so much for sharing your wonderful stay experience at Crowne Plaza Mayur Vihar. We are really glad to read that you had comfortable stay with us and our staff highlighted that experience in many ways. Staff at Crowne Plaza actually goes an extra mile when it comes to meeting any of the guest requirement and reviews... More 

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