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Crowne Plaza New Delhi Mayur Vihar Noida

#82 of 643 Hotels in New Delhi
Certificate of Excellence
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13B Mayur Vihar, District Centre, New Delhi 110091, India (Formerly Hilton New Delhi-Noida-Mayur Vihar)
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Crowne Plaza New Delhi Mayur Vihar Noida
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Crowne Plaza New Delhi Mayur Vihar Noida
Crowne Plaza New Delhi Mayur Vihar Noida
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113 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reading, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

First time at this hotel - and it did not disappoint. On business trip for a week, had a fantastic time enjoying the great service and hospitality of the staff at the hotel. great for business travel. on leisure travel you may need to get to the city and that is a little bit away about 40 min drive by... More 

Was this review helpful? Yes
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Sir/Madam, Thank you so much for your recommendations. We are really glad that you enjoyed your stay at Crowne Plaza Mayur Vihar. It was indeed our pleasure to offer you seamless hospitality and I can proudly say by reading reviews like this that our efforts towards imparting inordinate service standards are well recognized by our esteemed guest like you.... More 

Anytown, USA
Level Contributor
62 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 347 helpful votes
5 of 5 stars Reviewed 1 week ago

I booked a stay at Crowne Plaza Noida for a family visit to the Mayur Vihar area and was pleasantly surprised by the warm welcome: a nice Indian shawl and a gift hamper presented while checking in. Turns out that I was the first Spire Elite member to visit the hotel after the change in IHG’s loyalty program. I was... More 

Was this review helpful? Yes 3
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Sir, First let me take the opportunity to thank you for your loyalty towards IHG. We sincerely value your patronization. It was indeed our pleasure to welcome our first Spire Elite member and we really wanted to make it memorable for you. The small efforts were just a token of gesture from entire team of Crowne Plaza Mayur Vihar.... More 

Haslemere, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

My friends and I recently stayed for a week at this fantastic hotel! The staff were so friendly and helpful and made us feel that nothing was too much trouble! From delivering a wine opener in less than 2 minutes (thank you!!!) to fixing the TV remote control that actually wasn't broken (I blame the person who delivered the wine... More 

Was this review helpful? Yes
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Erin, Thank you so much for sharing your wonderful stay experience at Crowne Plaza Mayur Vihar. We are really glad to read that you had comfortable stay with us and our staff highlighted that experience in many ways. Staff at Crowne Plaza actually goes an extra mile when it comes to meeting any of the guest requirement and reviews... More 

New Delhi, India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I went there for a corporate dinner party and I was the person who arranged it. I queried many hotels out of which this hotel gave me the best deal for Infinity restaurant. The first impression was very bad and the rest followed it. Here are some pointers out of my review for this hotel: 1. Unplanned hotel staff 2.... More 

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GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Tanuj, We apologize for the inconvenience encountered by you during your dinner party at Infinity. We sincerely regret the fact that we could not live up to your expectations. We appreciate your comments and will definitely take it up with the team so that we can improve on our services. We hope to get another chance to welcome you... More 

Kolkata (Calcutta), India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Loved the room . One of the finest room I have stayed in .Well appointed well planed and delightful lovely view from the room. Very near to metro station and well located if you have work both in Noida as well as in Delhi, Food is really good. Staff very polite and try to be helpful. will go extra mile.... More 

Was this review helpful? Yes
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Rohit, Thank you for sharing your recent experience at Crowne Plaza New Delhi Mayur Vihar Noida We are glad that our property and staff highlighted your stay experience with us. However we apologies that during your recent stay we could not live up to your expectations. We appreciate your comments and will share this with our team so that... More 

New Delhi, India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good hotel, exceptionally well service. It is well maintained property with a sleek atmosphere. Value for money. The rooms are plush, with every possible amenity in there and if there is something missing, they are happy to provide it for you that very instant. The hotel is well connected with local transport and Delhi metro. The breakfast is served on... More 

Was this review helpful? Yes 1
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Abpareek, It was indeed our pleasure to deliver you a comfortable stay at Crowne Plaza Mayur Vihar and it really feels great when it duly recognized by our esteemed guest like you. We thank you for sharing the feedback and sincerely appreciate your efforts to write a detailed review. Reviews like this boost our morale in our continuous strive... More 

Singapore
Level Contributor
55 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 nights. I hadn't picked the hotel myself, but had somewhat higher expectations considering its a Crowne Plaza. I arrived at night and when we pulled up to the hotel I noticed an extremely bad stench coming from outside. I almost had to throw up. Looking out of my window the next morning i knew why. The... More 

Was this review helpful? Yes
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Sir/Madam, Thank you for sharing your recent experience at Crowne Plaza New Delhi Mayur Vihar Noida We understand and apologize for the inconvenience encountered due to foul smell in the nearby vicinity. We take due measure that our esteemed guest should not get affected due to smell when inside the premises. We are currently working to make enhancement to... More 

Emirate of Dubai, United Arab Emirates
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was late to go to Delhi and used my miles to book a room for my family and my self at short notice .. Hotel not only adjusted us at short notice but also took care of us .. we had a very nice memorable stay during our stay in India .. i got a well deserved rest and... More 

Was this review helpful? Yes
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Raman, Thank you for choosing Crowne Plaza Mayur Vihar as a preferred destination for your stay. It was absolutely our pleasure to have you staying with us and we are so grateful to you for sharing your experience on various social media platforms. Really look forward to welcome you back. Your Sincerely Vikas Oswal Hotel Manager More 

Bengaluru (Bangalore), India
2 reviews
5 of 5 stars Reviewed June 22, 2015

Recently I had an opportunity to stay at Crowne Plaza. The stay was for a brief period of 3 nights [2230hrs-15-06-2015 to 0430 hrs-18-06-2015. The first impression got at the reception was very welcome. My room was on the 11th Floor. Since it was already late I had my dinner while my luggage was transferred by the hotel staff into... More 

Was this review helpful? Yes
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Gadhisunu, The pleasure was all ours to deliver you an outstanding stay experience at Crowne Plaza Mayur Vihar We sincerely thank you for your efforts and time to write down such an amazing detailed feedback for the property and staff. My words would be insufficient to express how grateful am feeling while replying to this review that our hotel... More 

1 review
5 of 5 stars Reviewed June 22, 2015

Most spacious rooms compared to all hotels in new Delhi. Best services by front desk and bell staff(Mr.Manoj bist, Mr.Devender,Mr.Abhsihek sachan and Amit kaushik.infinity restraunt food is very tasty.best luxurious spa.

Was this review helpful? Yes
GM_MayurVihar, General Manager at Crowne Plaza New Delhi Mayur Vihar Noida, responded to this review

Dear Pulkit, Thank you for sharing your valuable feedback and recognizing the staff by their name for their genuine caring attitude. We sincerely thank you to pen down such a feedback. Reviews like this prove out to be a reward for our team members. We are glad that you had been well taken care by our dedicated team and appreciated... More 

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