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Tivoli Cititel

41 Ring Road, Lajpat Nagar - IV, New Delhi 110024, India
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1 room 1 adult
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Tivoli Cititel
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31 Reviews from our TripAdvisor Community

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Varanasi, India
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Booked through makemytrip for Rs 2026. Through uploaded pictures it looks to be great property at this rate, but in fact it is an old property, not maintained, have to change the room for seepage, another room also stained floor, unclean doors. Property require complete renovation and professional staff. Not recommended to stay.

Helpful?
3 Thank Satish J
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 24, 2015

Located very near to the Lajpat Nagar central market, this hotel provides comfortable stay for everyone- family, friends or couple... Rooms are spacious and clean. Bathrooms are also well maintained and very clean, very spacious, with separate bath space. Water is clean, 24 hours running. Staff is co-operative and food is good, but costly. But there are eateries nearby (1-2... More 

Helpful?
1 Thank Roopamdeka
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

Mumbai, Maharashtra, India
Level Contributor
63 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
1 of 5 stars Reviewed October 28, 2015

late night checked in at hotel and found security guards were sleeping, receptionist was missing from reception.. after spending almost half an hour, finally managed to get the room.. room was stinking very badly, no water bottles, no TV connection.. It took almost 1 hour to get our food.. terrible is the only word for this hotel.. no thumps up... More 

Helpful?
Thank ecquando
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar, we apologize for the concerns you shared about your experience at... More 

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2 reviews
2 of 5 stars Reviewed October 20, 2015

There was no receptionist when I entered the hotel, I called and confirm the booking with the hotel before arriving but still had to wait 20 minutes to get the room key as the receptionist had no idea about the vacancy of the rooms. He had to go and check the rooms personally to confirm it to me. There was... More 

Helpful?
Thank Zubin N
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar, we apologize for the concerns you shared about your experience at... More 

Jakarta
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed October 12, 2015 via mobile

A small modern hotel with contemporary interior design. It had clean and rather large rooms, with nice glass walled bathrooms. Their staff were very nice and helpful. But service was a bit slow. Took quite a while for us to get our extra bed ready. But all and all, it was great staying here.

Helpful?
Thank RRajasa
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 6, 2015

I booked this hotel and got the confirmation through Agoda.com. But after reaching came to know that the hotel is full. Later after waiting for hours at reception, one of the staff member told me that they do this all the time!! i came to know that they prefer walk ins before because they got better rates. My booking was... More 

Helpful?
1 Thank harsh0124
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar, we apologize for the concerns you shared about your experience at... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 18, 2015

Very well located around Lajpat Nagar market, and 10 mins away from metro The rooms are spacious and good furniture quality... but the housekeeping needs a lot of improvement, and staff though is quite prompt in helping. Do check abt the hot water availability in the rooms before checking in to a room

Helpful?
Thank Divyansh G
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar, we apologize for the concerns you shared about your experience at... More 

Mumbai (Bombay), India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed February 13, 2015

The rooms are really good, service is pathetic. Overall, its a good stay just for the rooms. Staff lacks basic courtesy and manners. My friend mistakenly carried the electronic key and they gave me a tough time and said they will have to charge a 'fine'. Has never happened before. Also difficult to get somebody for your luggage, always seem... More 

Helpful?
2 Thank rohan5x
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar 4, we apologize for the concerns you shared about your experience... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 3, 2014

No hot water. Awful food. Half the menu is unavailable. Staff is aloof. Rooms are filthy. Full of dust. Sheets are stained. The pillows had no covers on them, I had to ask for them specially! WiFi is spotty.not a good hotel at all. Fine if you're on a budget but awful if you're looking for even a modicum of... More 

Helpful?
2 Thank Sameer S
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar 4, we apologize for the concerns you shared about your experience... More 

Mumbai (Bombay), India
Level Contributor
46 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 18, 2014

Rooms are well appointed and spacious. Small lobby without much ambience. However, needs some improvement in the service department - no shower cap in the room and it took some 25 mins to get it.....difficult when you are pressed for time. Pillow cover not too clean

Helpful?
3 Thank VirajM
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar 4, we apologize for the concerns you shared about your experience... More 

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