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Tivoli Cititel

41 Ring Road, Lajpat Nagar - IV, New Delhi 110024, India
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1 room 1 guest
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Tivoli Cititel
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26 Reviews from our TripAdvisor Community

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    4
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6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
  • All months
    (26)
  • Mar-May only
    (5)
  • Jun-Aug only
    (7)
  • Sep-Nov only
    (10)
  • Dec-Feb only
    (4)
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New Delhi, India
1 review
1 of 5 stars Reviewed July 6, 2015

I booked this hotel and got the confirmation through Agoda.com. But after reaching came to know that the hotel is full. Later after waiting for hours at reception, one of the staff member told me that they do this all the time!! i came to know that they prefer walk ins before because they got better rates. My booking was... More 

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Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed May 18, 2015

Very well located around Lajpat Nagar market, and 10 mins away from metro The rooms are spacious and good furniture quality... but the housekeeping needs a lot of improvement, and staff though is quite prompt in helping. Do check abt the hot water availability in the rooms before checking in to a room

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Mumbai (Bombay), India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 13, 2015

The rooms are really good, service is pathetic. Overall, its a good stay just for the rooms. Staff lacks basic courtesy and manners. My friend mistakenly carried the electronic key and they gave me a tough time and said they will have to charge a 'fine'. Has never happened before. Also difficult to get somebody for your luggage, always seem... More 

Was this review helpful? Yes 2
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar 4, we apologize for the concerns you shared about your experience... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed December 3, 2014

No hot water. Awful food. Half the menu is unavailable. Staff is aloof. Rooms are filthy. Full of dust. Sheets are stained. The pillows had no covers on them, I had to ask for them specially! WiFi is spotty.not a good hotel at all. Fine if you're on a budget but awful if you're looking for even a modicum of... More 

Was this review helpful? Yes 2
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar 4, we apologize for the concerns you shared about your experience... More 

Travelers are raving about these New Delhi hotels

Mumbai (Bombay), India
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 18, 2014

Rooms are well appointed and spacious. Small lobby without much ambience. However, needs some improvement in the service department - no shower cap in the room and it took some 25 mins to get it.....difficult when you are pressed for time. Pillow cover not too clean

Was this review helpful? Yes 3
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar 4, we apologize for the concerns you shared about your experience... More 

New Tehri, India
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed November 12, 2014

There seemed to be a big discrepancy over online and website rates, which ultimately remained unresolved and unhonoured. Having stayed there a few times earlier, I was comfortable going back so rebooked even though at a slightly higher rate. This time without breakfast. Was not a good idea given the many choices that are available in the neighbourhood that I... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. we are always happy to hear from loyal guests like yourself. Thank you so much for taking out time to write such a wonderful review about our hotel We look forward to welcoming you back soon for... More 

New Delhi, Delhi, India
1 review
5 of 5 stars Reviewed November 11, 2014

I past my few days and it was great experience with my family and i am very satisfied with the services and the entire team was helpful. So, after getting good service, i suggest to all, fun with tivoli is nice and wonderful experience.

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. we are always happy to hear from loyal guests like yourself. Thank you so much for taking out time to write such a wonderful review about our hotel We look forward to welcoming you back soon for... More 

1 review
1 of 5 stars Reviewed November 8, 2014

Extremely bad hotel and management. Made my booking through clear trip and I received the confirmation, when we reach to checkin after 4 hours drive in the mid of the night and they didn't honoured the booking 😳 I asked them to provide me the refusal in written they made the excuses there hotel is already full.. How come it's... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Cititel, Lajpat Nagar 4, we apologize for the concerns you shared about your experience... More 

Bengaluru (Bangalore), India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 29, 2014

Extremely bad experience. Hotel did not honor the reservation made thru make my trip. Front office does not have a clue of their operations Additionally, the staff member that handles online reservation in extremely unprofessional. Pease avoid this hotel.

Was this review helpful? Yes 2
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Garden Resort Hotel, Chattarpur, we apologize for the concerns you shared about your experience... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 5, 2014

Horrible location .. Seems like living in one of lajpat nagar kothis. Unprofessional staff. No accountability.. Ill informed.. Horendous food. Horribble service... Half food menu is not available.. Rooms are decent enough.. Just a place to have a roof over ur head.. Zero worth for money.

Was this review helpful? Yes 1
tivolihospitality, Manager at Tivoli Cititel, responded to this review

Dear Guest, Thank you for taking the time to write this on public platform. Guest feedback goes a long way in identifying our areas of improvement and your review will enable us to strengthen our service and offerings. On behalf of our entire staff at Tivoli Garden Resort Hotel, Chattarpur, we apologize for the concerns you shared about your experience... More 

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