We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel The Pearl

8721 / 1, D B Gupta Road | Near New Delhi Railway Station, New Delhi 110055, India
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hotel The Pearl
Professional photos View all
Browse nearby
Hotel The Pearl
Write a Review

235 reviews from our community

Traveler rating
    54
    76
    62
    24
    19
See reviews for
36
75
39
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (235)
  • Mar-May only
    (64)
  • Jun-Aug only
    (42)
  • Sep-Nov only
    (65)
  • Dec-Feb only
    (64)
All months
Johannesburg, South Africa
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has decent facilities and hot water which can be difficult to find in India. They also provide free wifi and breakfast. The drawback is that the service is a bit slow and not the best at the hotel. The location is in a part of Delhi which is not too safe but it is close to Chandni Chowk... More 

Was this review helpful? Yes
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 5, 2015

The hotel it'self was ok, the roof top terrace was a nice place to stay and have a drink. The room was clean and comfortable. I liked the location, quite central in Delhi, just a short Tuktuk ride to anywhere.. I was quite put off by the rudeness and arrogance from the front desk staff. They were very cocky, unhelpful,... More 

Was this review helpful? Yes 3
Kuala Lumpur, Malaysia
Top Contributor
68 reviews 68 reviews
23 hotel reviews
131 helpful votes 131 helpful votes
2 of 5 stars Reviewed February 21, 2015

The front desk don't even bother to greet welcome. Very unprofessional staff manning the front desk. Room were small with average cleanliness. Location is very bad with heavy traffic & noisy. Nothing much to see or do nearby areas. Wifi was ok. Travel desk staff not very helpful with no suggestions made on what to do or go. Overall experience... More 

Was this review helpful? Yes 3
Gurveer s, General Manager at Hotel The Pearl, responded to this review

Dear Guest, Firstly, thank you for taking out your valuable time to share your candid and constructive feedback. Ref. your feed back sharing in TripAdvisor ,please accept my sincere apologies for the inconvenience reported during your recent stay at the Hotel. It is our goal to consistently provide superior service and accommodations and your comments are very important to us.... More 

Sydney, Australia
Contributor
19 reviews 19 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed February 3, 2015

I stayed in this hotel for only one night. That was one night too many. the entire experience was bad from the start to finish. The greeting from the front office was non existent. The guy was not all that interested and kept talking to other staff. Once having checked in, you get hassled by the bell staff wanting to... More 

Was this review helpful? Yes 2
Gurveer s, General Manager at Hotel The Pearl, responded to this review

Dear Guest, Firstly, thank you for taking out your valuable time to share your candid and constructive feedback. Ref. your feed back sharing in TripAdvisor ,please accept my sincere apologies for the inconvenience reported during your recent stay at the Hotel. It is our goal to consistently provide superior service and accommodations and your comments are very important to us.... More 

Contributor
12 reviews 12 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 27, 2015 via mobile

Rooms and it's amenities are upto the mark. It's well maintained hotel with good food. Service is also very good including 24 hrs room service. But there buffet breakfast is horrible. Infact out of 4 days we stayed they even served rice in breakfast. Very bad. Rest is good

Was this review helpful? Yes 1
Pearl_8721, Guest Relations Manager at Hotel The Pearl, responded to this review

Dear Guest Thank you very for making Hotel The Pearl New Delhi , your choice of stay and for taking your valuable time to share your experience. We are pleased the you enjoyed our hotel and staff service , and are really sorry for the inconvenience with the problem of breakfast. Our objective is to create magnifique experiences for our... More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 22, 2015

Pros: - free wi-fi in the room - restaurant with nice staff and average/good food - close to center - good room service Cons: - very noisy street (cars honking all night long) - rationalized toilet paper

Was this review helpful? Yes
Pearl_8721, Guest Relations Manager at Hotel The Pearl, responded to this review

Dear Guest Thank you very much for making Hotel The Pearl New Delhi . Your choice of stay and for taking your valuable time to share your experience. We are pleased that you enjoyed our hotel and staff service. And we are sorry for the inconvenience with the problem of rationing toilet paper. Our objective is to create magnifique experiences... More 

Vienna, Austria
1 review
3 of 5 stars Reviewed December 29, 2014

We had a room in the middle of the stairhouse. We had no window in the room and everything was covered in dust. We stayed there 3 nights - the wirlpool is a mess, the rooftopbar is more a hazzle...but nevertheless for the offered price (15EUR for 3 nights per person) was quite cheap - the location is not really... More 

Was this review helpful? Yes
Pearl_8721, Guest Relations Manager at Hotel The Pearl, responded to this review

Dear Guest Thank you very much for making Hotel The Pearl choice of your stay and for taking your valuable time to share your experience. We strive to make each and every guest feel special and I am sorry that we appear to have fallen short. Regards Yashika More 

1 review
4 of 5 stars Reviewed December 29, 2014

Everything was fine with the hotel except for the taste of food served, not much choice in the breakfast and rationing in supply of tea, milk and dugar sachets. Every time we had to call for the house-keeping for tea bags and sugar sachets. Other than that, a convenient hotel to stay with best service

Was this review helpful? Yes
Pearl_8721, Guest Relations Manager at Hotel The Pearl, responded to this review

Dear Guest Thank you very much for making Hotel The Pearl choice of your stay and for taking your valuable time to share your experience. We had noted your disappointment regarding the problem of food and rationing. I assure you that the corrective measures have been taken up. We look forward to welcoming back you very soon. Best Regards Yashika More 

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 10, 2014

Stayed 4 nights. It was 4 nights too long. When I arrived in the room, there was a packet of biscuits and a packet of peanuts from the mini bar selection that had been opened by a previous guest and not removed. Lock on the bathroom door didn't work. Room was covered in dust. I organised a trip to the... More 

Was this review helpful? Yes 2
PRASANTA1978, General Manager at Hotel The Pearl, responded to this review

Dear Guest, Firstly, thank you for taking out your valuable time to share your candid and constructive feedback. Ref. your feed back sharing in TripAdvisor ,please accept my sincere apologies for the inconvenience reported during your recent stay at the Hotel. It is our goal to consistently provide superior service and accommodations and your comments are very important to us.... More 

Warsaw, Poland
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 5, 2014

Nice hotel. Very helpful staff. Breakfast was really nice. Good three star hotel compared to other hotels in this area. Not far from New delhi railway station. They have good restuarant Spoons upstairs. If you stay more than three nights then they offer free airport and Railway station pick up. In my case I had sent them mail but they... More 

Was this review helpful? Yes
Pearl_8721, Guest Relations Manager at Hotel The Pearl, responded to this review

Dear Guest Thank you very much for making Hotel The Pearl New Delhi your choice of stay and for taking your valuable time to share your experience. your rating and comments really mean a lot to us and your comment about our staff is highly motivating .This is how we in hospitality service keep our spirit high and continuously strive... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Bathroom (3)
Viewed
Room/suite (8)
Viewed
View from room (1)
Viewed
Hotel & grounds (1)
Viewed
Dining (2)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (18)
Viewed
Pool/beach area (7)
Viewed
View from room (1)
Viewed
Other (10)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question