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Hotel Relax Inn

35, South Patel Nagar, New Delhi 110008, India
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1 room 1 adult
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67 Reviews from our TripAdvisor Community

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Fort Worth, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

If you end up in this hotel as a result of dealing with a travel agency called Namaste India Travels, BEWARE. You have been caught in a scam. The travel agency has pretended to contact your hotel, lied by telling you it was overbooked, then placed you here for the night. There will be no WiFi, conveniently. There was no... More 

Helpful?
1 Thank Adam K
Karnal, India
1 review
5 of 5 stars Reviewed 3 weeks ago

Stayed in many hotels in new Delhi whenever i been to delhi but this hotel is the best i ever stayed. very nice staff. rooms are pretty decent & clean. value for money..would prefer to stay here again .. ”My stay at this hotel was excellent.”

Helpful?
Thank Deepak5656
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We went for family holidays and celebrated new year and birthday party at the Hotel. Managers and all staff made a big effort to make sure everything was to a very high standard. Rooms were neat and clean, food and service was excellent. We would certainly go there again. Very polite cooperative staff

Helpful?
2 Thank Bassi S
Louisville, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 31, 2015

We stayed for 4 nights. Rooms were not well kept; door lock did not work; beds were soggy. We kept on changing rooms due to mold exposure. Rooms smells smoking. With a family member suffering from Asthma, it was nightmare to stay there. Price was expensive as well (Rs 3500). Also asked for 5% extra charge when offered to pay... More 

Helpful?
1 Thank Shesh R

Travelers are raving about these New Delhi hotels

Cuisine
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed December 25, 2015 via mobile

This hotel is a scam that will be your final destination if you follow malicious Indian people at the railway station. They will first ask you where is your hostel and then tell you that the area is closed because a festival. You will be invited to go to ITDC agency (in fact a private agency, not a governmental one)... More 

Helpful?
2 Thank Ratatouille L
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed December 19, 2015 via mobile

Once again, like the other reviewers, we were scammed into staying at this hotel as the taxi driver told us the road was blocked and could not get to our hotel. The place was filthy, and charged us 3500 rupees per night to stay. The also kept bringing us drinks that we didn't ask for (and sometimes refused point blank),... More 

Helpful?
1 Thank Natalie K
Klimmen, The Netherlands
1 review
1 of 5 stars Reviewed December 13, 2015

- extremely expensive: at the end I paid 11.000 Rubies for 2 nights, which is more than on the booking! - service bad - breakfast ridicoulous bad - no warm water - unfriendly service - they only take cash, no creditcards

Helpful?
Thank Wibo_Biermans
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 20, 2015 via mobile

As mentioned before this place is a scam and needs to be shut down. Taxi driver refused to take us to our actual hotel claiming roads were blocked. Got overcharged massively. No hot water, no redeeming qualities. Wouldn't even let us use WiFi claiming it was "broken" so we couldn't even research prices or get out of the situation.

Helpful?
1 Thank Gavin M
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 7, 2015 via mobile

We had a similar experience to the other awful comments. Our prebooked transfer failed to show up so after asking the police at the airport they recommended a taxi driver, we ended up petrified with a driver and a random passenger. All of the streets were blocked off as apparently the police had blocked them for security reasons. We arrived... More 

Helpful?
2 Thank Sam W
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed October 30, 2015 via mobile

We stayed here on accident because the taxi who brought us from the airport said that the road to the hotel we booked was closed and that there was no way to get through because of the "festival" that was going on. He took us to a tourist information center and said we could call and see if there is... More 

Helpful?
1 Thank Ashleyhoward123
hotelrelaxinn, General Manager at Hotel Relax Inn, responded to this review

We are disappointed to see your feedback. We obviously have failed in ensuring that you have a great overall experience and I sincerely apologize for this. we are happy that you had a pleasant stay in our hotel. Regarding the Rest assured, our hospitality is better and we have taken steps to learn from your and other guest feedback. I... More 

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