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Crowne Plaza Today New Delhi Okhla

#46 of 631 Hotels in New Delhi
Certificate of Excellence
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Plot No. 1, Community Centre, Okhla Phase 1, New Delhi 110020, India
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Crowne Plaza Today New Delhi Okhla
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Crowne Plaza Today New Delhi Okhla
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478 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Stevenage, United Kingdom
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed at the Crowne Plaza in Okhla district recently on a week long business stay. WOW! What a nice hotel! From the moment we checked in to the moment we left we were treated so nicely. The rooms are clean, modern and well maintained, as are the general areas of the hotel. The bar and restaurant staff were very efficient... More 

Was this review helpful? Yes
anjusidhu18, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest!! Namashkar!! We are very delighted to receive your positive review about our hotel . Hope you had a great Delhi tour. We are glad to know that you liked your stay at our hotel, we will always try to excel our services to keep our guest happy and satisfied . Hope to see you soon at our hotel.... More 

Sarasota, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We brought two large tour groups here in the past 2 years, May-June 2014 and May-June 2013. The food is great, everything very well cleaned, and comes with a spa for guests to relax. Fast internet, a good business center, and helpful staff. The coffee bar in the lobby must be one of the best in India - outstanding coffee.

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anjusidhu18, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Namashkar from Crowne Plaza Today okhla! We appreciate your gesture of taking out time and writing back to us. Your feedback gives us the opportunity of improving our self so that we could serve you better for the next visit. It is always glad to have such positive feedback from our guests . I want to thank and... More 

Chandigarh, India
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed with my cousins in winters. The staff is very helpful, hospitality was the best i guess in whole Delhi, From interiors to rooms everything was perfect.The Breakfast Buffet was delicious.Good option to stay in Delhi.

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anjusidhu18, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Namashkar from Crowne Plaza Today okhla! We appreciate your gesture of taking out time and writing back to us. Your feedback gives us the opportunity of improving our self so that we could serve you better for the next visit. I am sure by getting these kind of responses we will be able to serve you better then... More 

China
Top Contributor
94 reviews 94 reviews
54 hotel reviews
199 helpful votes 199 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed there for business purpose 1 week in April, and it is a truly reliable option: very comfortable, up to 5 stars standards, excellent staff: warm, hospitable and efficient, great comfort and spaciousness of rooms. There are all the amenities you can expect from a 5 stars, plus a few fun things, like Ayurvedic bathroom amenities. The staff was... More 

Was this review helpful? Yes
anjusidhu18, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest , Greetings from Crowne Plaza Today Okhla. We thank you for sharing your wonderful experience with us. We are extremely delighted to know that you were impressed by our warm hospitality, spectacular products and efficient service in all the areas. Your review is a true testament of our daily efforts that team puts in to ensure the best... More 

Aligarh, India
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 27, 2015

I recently stayed at this property, along with my family. The experience was quite satisfactory. The rooms are spacious and the in room facilities are good. The breakfast spread was good and had a good assortment. The staff at the reception were cooperative, though they needs to be more efficient and sophisticated, perhaps from a better grooming school. Quite a... More 

Was this review helpful? Yes
anjusidhu18, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings!! Thank you so much for taking out time and share your precious feedback on social media. Guests feedback are always motivate our associates to perform better and better day by day so that the guest must leave the hotel happy. However with regards to the associates grooming we would definitely look into the matter and for... More 

Brisbane, Queensland, Australia
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 20, 2015

What an experience! From the word go it was the kind of accommodation one can only hope for. I just cannot find fault. The room was exceptional! The bathroom was just perfect. The food was as close to authentic as I could wish for and the service was just how it should be. My only negative was the view from... More 

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anjusidhu18, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings. Thank you so much for taking out time and sharing your valuable feedback on this great platform. We are truly honored and pleased to receive such a great comment. With regards to the room view we will definitely take care of your preference and try to allot you a better view room in you upcoming visit.... More 

Doylestown
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 14, 2015

I traveled to New Delhi with a humanitarian group. The hotel was very clean and offered all of the comforts one would expect. the breakfast buffet was really very good with a large selection of items. we had dinner there on only one evening and it was much better than expected. the food purchased was not the typical Indian food.... More 

Was this review helpful? Yes 1
nupurc29, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear guest, Warm Greetings!! Thank you so much for taking out time and sharing your valuable feedback on this great platform. We are truly honored and pleased to receive such a great comment. Looking forward to welcome you back soon. Best Regards Anju More 

Mumbai (Bombay), India
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 13, 2015 via mobile

As always, it's a pleasure to stay at crowne plaza okhla. Well trained staff takes care of every requirement. Superb spacious rooms, wonderful restaurant, friendly staff - the hotel has it all. Would definitely stay here again and recommend this to anybody looking for a comfortable and fantastic stay in delhi

Was this review helpful? Yes
nupurc29, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest , Greetings of the Day!! We appreciate your gesture of taking out time and writing back to us. Your feedback gives us the opportunity of improving our self so that we could serve you better for the next visit. Looking forward to welcome you back soon. Best Regards Anju More 

Singapore
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed May 4, 2015

Medium size hotel, nice and clean room. Service&staff is very good (as usual in India) Hotel is fully booked when i try to extend my stay after check in so I stay here only for one night. Here is my score Room 5/5 Staff&Service 5/5 Food 3/5 (buffet)

Was this review helpful? Yes 4
nupurc29, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Greetings of the day from Crowne Plaza Today , Okhla! i want to thank you on behalf of my staff about your positive feedback on social platform. We value your feedback and will try to provide consistency in the services on your next visit also. Once again thank you and look forward to welcome you back soon. Thanks... More 

Summerland, CA
Contributor
14 reviews 14 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 2, 2015

The rooms are very modern and comfortable. The highlight however is the staff. The front-desk employees, the security guards, the waiters and the gift shop employee were all warm, friendly and helpful. The breakfast buffet was impressive for the choices it offers and the quality.

Was this review helpful? Yes 4
AnnuPrasad, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest , Warm greetings from Crowne Plaza Today , Okhla! Thank you for the efforts you made of giving feedback on social platform regarding our staff an services. We always try to improve ourselves so that we can provide flawless service to the guests and same time we can achieve the loyalty of the guests. It will be our... More 

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