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All 594 New Delhi hotels

Crowne Plaza Today New Delhi Okhla

5.0 of 5 Hotel   |   Plot No. 1, Community Centre, Okhla Phase 1, New Delhi 110020, India
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89%
Ranked #33 of 594 hotels in New Delhi
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
322Elena Stockholm, Sweden
  • Overview
  • Reviews (345)
  • Photos (165)
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  • Room tips (54)
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345 people have reviewed this hotel

Traveler rating
    162
    147
    25
    5
    6
See reviews for
48
66
17
152
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Stockholm, Sweden
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I've been staying at this hotel for 3 nights in the end of May 2014. Nice hotel, quite big room and very helpful reception. Pick up service at the airport is reliable. Good breakfast. Would recommend for a short stay.

Was this review helpful? Yes
London
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Being a Gold member staying in this hotel since last three fours years and find service quite ok my previous experience when I stayed in April was bad as them duty manager (not Priya),she was uncooperative and Rude On this stay,I should be upgraded but not being done However experience of staying was not bad

Was this review helpful? Yes 1
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Many thanks for choosing Crowne Plaza Today New Delhi Okhla for your stay. I appreciate you taking the time to rate us on Trip advisor. It concerns me immensely that you left our shores during your previous stay with a negative impression, we had made a note of your previous experience and action has been taken against the... More

Dallas, TX
Reviewer
3 reviews 3 reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We stay at this hotel a total of three nights in May 2014. It has a large, modern and airy lobby. There's a cafe in the lobby where you can order sandwiches and pastries. The rooms are large and well furnished (although the leather-like chair at the desk was a little worn and needed replacing). The king size bed was... More

Was this review helpful? Yes
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, It was a pleasure to be of service to you and a heartfelt thank you for the glowing appreciation of our features and staff services. I am happy to know that you liked the breakfast / lunch buffet spread at our award winning EDESIA restaurant and also our spacious rooms with four fixture bathroom. Your wonderful review is... More

Gurgaon, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Value for money hotel in the heart of south delhi. Nice and clean. Chinese is a good restaurant. Front desk is efficent and so are rest of the staff. Not very far from Lajpat Nagar where I was visitng almost everyday

Was this review helpful? Yes
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you for staying at Crowne Plaza Today New Delhi Okhla. I am pleased to note that all our facilities & services specially ChaoBella our award-winning restaurant was to your satisfaction. My team joins me in thanking you for your commendation of our services and accommodations. We are already looking forward to welcome you back again in the... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is the best choice for people who wish to stay connected to south delhi. Brand new, spic n span fascilities, super courteous staff, excellent food. Rooms are spacious and comfortable. All in all a fantastic experience. Would highy recommend .

Was this review helpful? Yes
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, It is wonderful to read the heartwarming endorsement of The Crowne Plaza Today New Delhi’s unique features and staff services. A big thank you for recommending Crowne Plaza Today New Delhi Okhla, as it is personal recommendations that are of the highest value to us. We hope to being of service to you again in not too distant... More

Houston, TX
Top Contributor
214 reviews 214 reviews
204 hotel reviews
413 helpful votes 413 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Have NEVER been subjected to an experience like this one. Am a Platinum Elite Member of InterContinental Hotels, which includes Crowne Plaze, Holiday Inn, Express etc. Reserved a 1 bedroom suite on the IHG website, & was given a 1 bedroom suite upon check-in. Staff could not have been more accommodating & pleasant, & eager to provide service. Used their... More

Was this review helpful? Yes 4
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Many thanks for choosing Crowne Plaza Today New Delhi Okhla for your stay. I appreciate you taking the time to rate us on Trip advisor. It concerns me immensely that you left our shores with a negative impression, I have made a note of your feedback about your check out experience and miss-communication at our end and definitely... More

Belfast, Northern Ireland, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here recently for three nights while working fairly nearby and was very impressed with the restaurant (I didn't try the Chinese / Italian downstairs) - the selection of food was fantastic. I also used the gym, which was pretty good as hotels go (plus points - bench and dumbbells, negatives - heaviest dumbbells are 20 kg and there... More

Was this review helpful? Yes
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you for staying at Crowne Plaza Today New Delhi Okhla. I am pleased to note that all our facilities and award-winning restaurants were to your satisfaction and we have taken a note about certain Gym equipment's. My team joins me in thanking you for your commendation of our services and accommodations. We are already looking forward to... More

Mumbai (Bombay), India
Top Contributor
63 reviews 63 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed for a night recently on a business trip to Delhi. Check in was a breeze, special mention of the curtsey and welcome given by Marcus Cardoza at the front desk. Also he quickly mentioned all the benefits of being a IHG Rewards Club member. Room was large, immaculately clean. Breakfast had a wide spread and service was good. Will... More

Was this review helpful? Yes
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, It was a pleasure to be of service to you and a heartfelt thank you for the glowing appreciation of our features and staff services. I am happy to know that our seamless check-in upon arrival was a success and that we were able to uphold our service promise throughout the remainder of your stay with us. Great... More

Pune, India
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Though okhla is not a great place to stay, its conveniently located if you have work on either sides of Delhi - Gurgaon and Noida. Staff is very helpful, good food, especially buffet dinner : Variety of stuff to eat Rooms are nice and spacious.

Was this review helpful? Yes
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Thank you for sharing your wonderful review with us and I am happy to learn that you enjoyed your stay with us. It is a pleasure to read your compliments on our overall facilities and staff services. Our award-winning culinary team is also happy that you liked our food & beverage offerings during the dinner and thank you... More

INDIA
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Always thought that Crowne Plaza was a business hotel but staying with the family was a welcome surprise. Inspite of the lavish buffet the Chef was more than happy to serve whatever we could think of. The entire hotel smells fresh. If you enjoy Japanese cuisine you will feel you are food heaven. The level of hospitality is better than... More

Was this review helpful? Yes 1
razdan2013, Director of Sales at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, At the onset, I would like to thank you for choosing Crowne Plaza Today New Delhi Okhla as your preferred hotel to stay in the Capital city of Delhi. We are really delighted to receive your kind words about our hotel facilities, staff and restaurant & food variety. we have shared your comments with our entire team members.... More

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Additional Information about Crowne Plaza Today New Delhi Okhla

Address: Plot No. 1, Community Centre, Okhla Phase 1, New Delhi 110020, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi

165 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#20 Luxury Hotel in New Delhi #20 Business Hotel in New Delhi #22 Romantic Hotel in New Delhi #25 Family Hotel in New Delhi
Hotel Class
Official Description (provided by the hotel)
Crowne Plaza Today New Delhi Okhla is the latest internationally managed hotel in heart of South Delhi. Crowne Plaza Today New Delhi Okhla has won nine industry recognition awards for its outstanding service & food; the F&B facilities include authentic "Chinese Italian Restaurant – ChaoBella", "All Day Dining – Edesia", "Copper Bar & Lounge" "French Heart – The Pastry Lounge" and a host of meeting facilities. ... more   less 
Number of rooms
208

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