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Crowne Plaza Today New Delhi Okhla

5.0 of 5 Plot No. 1, Community Centre, Okhla Phase 1, New Delhi 110020, India
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Certificate of Excellence 2014
Crowne Plaza Today New Delhi Okhla
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Crowne Plaza Today New Delhi Okhla
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435 reviews from our community

Traveler rating
    202
    184
    32
    7
    10
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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  • Dutch first
  • English first
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Honolulu, Hawaii
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars NEW

We stayed here with a large tour group and the staff accommodated us very nicely. Everyone was willing to help and make our stay enjoyable. The rooms are very basic and clean. We had breakfast at the restaurant and their buffet spread is very international (Indian, American, Chinese, Japanese) and delicious. The spa was just average and should pamper their... More 

Was this review helpful? Yes 2
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Thank you so much for taking out time and to share your great review with us on social platform. We are extremely happy to receive such a great compliment and acknowledgement from our guest as it gives us and our team an immense proud and motivation to perform better... More 

Torino
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The hotel is extremelywell placed to serve customers meeting to stay colse to the airport. At five minutes by car , with a good and efficient pack up and drop service for the airport , Taylor made for the need of each single voyager. Nicea and comfortable room , efficient and proactive staff

Was this review helpful? Yes 1
AnnuPrasad, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Thank you so much for taking out time and to share your great review with us on social platform. We are extremely happy to receive such a great compliment and acknowledgement from our guest as it gives us and our team an immense proud and motivation to perform better... More 

Bengaluru (Bangalore), India
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed there for 4 days.. it was really good stay... Food is nice , rooms are nice, hospitality is good... Thanks to Deepika (marketing manager) her hospitality was really good... I had a homely stay and enjoyed Lucknoweeee food festival there ....

Was this review helpful? Yes 3
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Greetings form Crowne Plaza Today , Okhla. Thank you so much for taking out time and comment about us on social platform. Guests feedback are the true parameters on which we measure our service standards and the positive comments are always motivates us to perform better day by day. Once again thanks allot and we will look forward... More 

UK
Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

As A IHG Royal Platinum Ambassador I generally get a very warm welcome with the usual upgrades etc from the Hotels that I visit. Why I have stayed at this hotel for the past 4 years I can not explain. Every time I visit it's a battle for service and customer care. I've lost count of the amount of "sorry... More 

Was this review helpful? Yes 4
AnnuPrasad, Excecutive Assistance at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Please accept our sincere apologies for the discomfort caused to you during your stay at Crowne Plaza Today New Delhi Okhla. We have shared your feedback with our respective team and the management and necessary steps have been taken to ensure there is no recurrence. Please do give us... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We (three adults from family) had the privilege to stay at this establishment for 2 nights (Jan. 28 and 29 2015). This was booked for us by a tour operator in Delhi. Whilst the hotel and its facilities are impeccable, we experienced a couple of serious negatives, which are as follows: 1. After the initial security check of the vehicle... More 

Was this review helpful? Yes 4
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest , Greetings form the Crowne Plaza today ,okhla, First of all we thankful for your feedback and respect you observations and comments for our hotel. With regards to the location and near by attractions, our concierge team is available for our guest 24/7 in terms of planning the trip according to the traffic peak hours and also they... More 

Johannesburg, South Africa
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This property is modern and very spacious. Rooms are super comfy with tea/coffee facilities - this is a plus when arriving off a long-haul flight, The restaurants are closed between 1530 and 1930, however a lovely little pastry/coffee shop at reception does not disappoint. It is in the industrial area, so not much from a tourist perspective, but great for... More 

Was this review helpful? Yes
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Thank you so much for taking out time and to share your great review with us on IHG platform. We are glad to receive such compliment and acknowledgement from our guest as it gives us and our team an immense proud and motivation to perform better everyday. We look... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

No coordination between the staff. No concern shown to customer requirement and time. Asked for packed food to be handed over next day at 8am when I check out. But to my surprise, when I came to reception, nobody had a clue of my order. To make it worse, the room service staff also sounded ignorant. Finally had to inform... More 

Was this review helpful? Yes
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Please accept our sincere apologies for the discomfort caused regards to your dinning experience at Crowne Plaza Today New Delhi Okhla. Your review is a true testament of our daily efforts. We have shared your feedback with our respective team and the management and necessary steps have been taken... More 

Contributor
19 reviews 19 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

New property by Crowne, located in South Delhi, Okhla Industrial Area... here are my views post a short stay- Cons- 1. Bar Area- Outside Seating could be better, music was repetitive- common, you can certainly do better for the place you occupy 2. You truly don't get much to satiate your hunger- Restaurant is shut during afternoons, so if you... More 

Was this review helpful? Yes
Bengaluru (Bangalore), India
Senior Contributor
48 reviews 48 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is new and all the rooms are very spacious making the stay all the more comfortable. The room service and their response could be better. The food is nice. The quality of the lenins were good. But the water in the bathroom had a faint smell and the taste was not good either... The breakfast spread is really... More 

Was this review helpful? Yes
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Warm Greetings from Crowne Plaza Today New Delhi Okhla. Please accept our sincere apologies for the discomfort caused to you during the stay at Crowne Plaza Today New Delhi Okhla. We have shared your feedback with our respective team and the management and necessary steps have been taken to ensure there is no recurrence. Also thanks allot for... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this property for 2 nights recently. Nice hotel.. Smooth check-in, rooms were clean and well appointed, though the room service was a setback.. The food was good..This property is recommended if u are a business traveller

Was this review helpful? Yes
AnnuPrasad, Executive Assistant at Crowne Plaza Today New Delhi Okhla, responded to this review

Dear Guest, Greetings from Crowne Plaza Today New Delhi Okhla. Thank you so much for taking out time and to share your great review with us on Ia social platform. We are extremely happy to receive such a great compliment and acknowledgement from our guest as it gives us and our team an immense proud and motivation to perform better... More 

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Additional Information about Crowne Plaza Today New Delhi Okhla

Address: Plot No. 1, Community Centre, Okhla Phase 1, New Delhi 110020, India
Phone Number:
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crowne Plaza Today New Delhi Okhla 5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Crowne Plaza Today New Delhi Okhla Hotel New Delhi
Hotel Style:
#22 Luxury Hotel in New Delhi
#26 Romantic Hotel in New Delhi
#34 Family Hotel in New Delhi
#38 Business Hotel in New Delhi

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