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Tivoli Grand Resort Hotel

Main G.T.Karnal Road, Jindpur | Opposite Sai Baba Mandir, New Delhi 110036, India
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Tivoli Grand Resort Hotel
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Ranked #260 of 626 Hotels in New Delhi
A recent review
5 of 5 stars reviewed 3 weeks ago
saket m New Delhi, India
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11 reviews from our community

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    2
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8
Couples
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1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Service quality- average Staff courtesy(house keeping)- good Staff courtesy(admin)- negative Staff cooperation- negative DO NOT hire them, even by mistake. At first when you are yet to hire them-admin is very sweet and will agree to all you say with a million promises. This is just to lure you into hiring them. Next, for some reason their staff changes in... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Grand Resort Hotel, responded to this review

Dear Guest, Greetings from Tivoli Grand Resort Hotel.. At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to my notice. While I regret the inconvenience you have experienced, may I assure you that I am investigating the causes for me to personally address to the respective team members. At Tivoli... More 

New Delhi, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Attended a friend's wedding, and I was mesmerized by the arrangements and the decor. I could see a huge lavish spread of the buffet with soo many variety on the spread. And I must say, services were excellent too. Great going......

Was this review helpful? Yes 2
tivolihospitality, Manager at Tivoli Grand Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 18, 2015

Visited here few days back for a friend's wedding. The decoration of the Royal Ball Room was nice. There was a lot of variety to offer on the menu, the preparation was also good, the staff decent. However, the garden area and the main hall were disconnected with an aisle in between, which seemed a little awkward, otherwise the experience... More 

Was this review helpful? Yes 6
tivolihospitality, Manager at Tivoli Grand Resort Hotel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

New Delhi, India
Top Contributor
64 reviews 64 reviews
31 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 9, 2014

The place is very large. A good place for arranging events from small to big, Hospitality is good. Food is also very good. For people having work in Gurgaon and south Delhi a convenient place to stay. Parking space is hugh.

Was this review helpful? Yes 9
tivolihospitality, Manager at Tivoli Grand Resort Hotel, responded to this review

Dear Guest, Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

Chandigarh, India
Reviewer
3 reviews 3 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 28, 2014

The marriage of my daughter was held at Tivoli Grand Resort on 26 September. The arrangements were fine start from Decoration , food quality , service as well as well maintained rooms. The staff is very cooperative . Rates are also reasonable compared to others in the vicinity . Well done team tivoli specially GM Mr.Pardeep Mathur . Keep it... More 

Was this review helpful? Yes 8
tivolihospitality, Manager at Tivoli Grand Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

Margao, India
Top Contributor
65 reviews 65 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed May 25, 2014

We stayed here recently for a marriage in the family and found that this was an excellent and convenient marriage venue that was self-contained - rooms, restaurant and a cluster of halls all in the same venue. The only price to be paid for the sprawling property being available to the marriage party is that it is far away from... More 

Was this review helpful? Yes 6
tivolihospitality, Manager at Tivoli Grand Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

Delhi
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed May 2, 2014

Planned a day out in a nearby resort/hotel to take a short break and cool off. Chose Tivoli Grand as it was near thus could avoid a long drive. Main reason to select this was its nice impression that was there in our mind due to couple of good wedding functions that we attended here. But the visit and stay... More 

Was this review helpful? Yes
tivolihospitality, Manager at Tivoli Grand Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

Mumbai
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed February 6, 2013

Wedding destination for a cousin. Stayed there for 4 nights before and after the wedding.Room was pathetic and we were forever ringing maintenance. Had an extremely pleasant meeting with the Manager... which resulted in..nothing...just promises. Tasteless recycled food. Dirty swimming pool and unfriendly reception staff. But wait for the icing on the cake....we paid for our stay and all additional... More 

Was this review helpful? Yes 1
TivoliGrandResort, General Manager at Tivoli Grand Resort Hotel, responded to this review

Dear Guest, First and foremost, we would like to thank you for choosing your stay with Tivoli Grand Resort Hotel and giving us the privilege of serving you. We genuinely value the feedback we receive from our esteemed guests and constantly endeavor to meet their expectations. We thank you for reviewing our property and providing us with your honest opinion.... More 

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New Delhi, India
Top Contributor
51 reviews 51 reviews
28 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed November 20, 2012

Both mine and my brother's wedding were destination weddings and we occupied 25 rooms each time for 3 days of the wedding. The service, rooms, banquet, food and other things are excellent - and of course, when you find such service for a wedding, you don't mind paying a little extra. Due to all these reasons & more, Tivoli has... More 

Was this review helpful? Yes 1
tivolihospitality, Manager at Tivoli Grand Resort Hotel, responded to this review

Dear Guest Thank you for the inspiring feedback and we are also delighted to know that you had an excellent experience with us. It has always been our focus to provide our valued guests with personalized service. Your words of appreciation for our staff encourages them to continue to strive for excellence. Thank you for recommending us and we look... More 

Chandigarh, India
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 18, 2012

We had a business meet for three days last week. This was residential , so we stayed in the resort. Its huge place in acres and has several rooms. rooms are very nice air conditioned and big. There is lcd in every room with cable . there is small fridge and tea/coffee sachets in the room. food is reasonably good... More 

Was this review helpful? Yes 2
Parthi K, Vice President at Tivoli Grand Resort Hotel, responded to this review

Dear Mr. Puri , Greetings from Tivoli Group ! It is always encouraging to read a guest feedback and your appreciation. Self and my Team wish you the best. Regards, Krishnan More 

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