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Hotel Payal

#140 of 616 Hotels in New Delhi
Certificate of Excellence
1182, Main Bazar, Pahar Ganj, New Delhi 110055, India
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Hotel Payal
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83 reviews from our community

Traveler rating
    25
    32
    17
    3
    6
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3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3 of 5 stars
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Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Stayed here 2 nights after getting robbed and had very little cash to support myself. Stayed in the "dorms" which are not publicly advertised as they are completely disgusting. Sheets had never been changed, bathroom had never been cleaned. Only upshot of this hell hole is that its a quick enough walk to the train station to get the hell... More 

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

I had a stay in hotel Payal in december(pleasant welcome to new Delhi).First I would like to introduce the staff,really the owners are legends.Very accommodating and friendly staff.I was welcomed by two very friendly owners Vicky and Ishaan,they introduced me with everything.They seem to be the most helpful people in India.The rooms are perfectly clean and managed properly.Its a great... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 15, 2015

The management staff of the hotel was very helpful .Mr. Vicky provided a good travel experience.It is a memorable experience and had a great time there .Wonderful experience ,everything was awesome and all the facilities were provided.

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1 review
5 of 5 stars Reviewed February 15, 2015

It was very comfortable staying at hotel payal. Rooms were very satisfactory and luxurious. vicky provided great travel experience. Also the staff of hotel was very cooperative and helpful. Also the free wi-fi provided me comfortable browsing.

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1 review
5 of 5 stars Reviewed February 15, 2015

I stayed there for three days. The room is clean and comfortable. In addition, the staff(Vicky and Ishan ) are very kind. They arranged everything for our trip to Jaipur and Agra. It was really safe and amazing!

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 13, 2015

It was gr8 experience staying at hotel payal. The location is perfect, staffs are very friendly and helpful. My flight was 2 hrs late but the guy was still there at the airport to pick me up. The room was ready as soon as I arrived. This area is very popular for bag packers and lot of restaurants, shopping around.... More 

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London, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 10, 2015

The management of "Hotel" Payal will no doubt provide explanations and answers to our criticisms but we feel their publicity is more than extremely misleading. Hotel Payal is filthy, smokey, cold, dark, noisy, damp, dusty, grimy and uncomfortable. It is without any doubt the very worst place we have ever stayed (and we have stayed in many basic hostels and... More 

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Netherlands
Senior Contributor
45 reviews 45 reviews
33 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 25, 2014

Right on the busy main bazar in New Delhi. We stayed here for one night. We had room 104 on the streetsite of the hotel. On daytime it can be a bit noisy, but that's India. At night the noise is gone. Rooms are cleanish. Showers run not cold water. Westernstyle toilet. Room AC didn't work, but the fan did.... More 

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London, United Kingdom
Top Contributor
70 reviews 70 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed December 7, 2014 via mobile

The hotel is bang in the middle of Pahar ganj with markets, restaurants and sights nearby. Plenty of tourists roam the streets too, so you're defo in the right place. The hotel itself is very basic. The room was dirty and dark, the bed wasn't really clean and the shower was a big joke. The "hot water" didn't exist and... More 

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Tirunelveli, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 4, 2014

I stayed for one night at Payal, location wise very close to New delhi railway station, metro station you can take metro to most of the places.and Market,they don't have a restaurant but there are very good options nearby,even though the place looks like crampy simple rooms and clean friendly staff, helpful Vickey, ( keep it up Vickey)very kind to... More 

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