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Hotel Diplomat

9, Sardar Patel Marg | Chanakyapuri, New Delhi 110021, India
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Hotel Diplomat
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Ranked #353 of 618 Hotels in New Delhi
A recent review
3 of 5 stars Reviewed February 18, 2015
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48 reviews from our community

Traveler rating
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    19
    6
    7
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8
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25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Chandigarh, India
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Went for a night stay at this hotel,did online booking ,to find out a very poor room.There were folding beds in the room ,was amazed if this was a four star hotel !!!! . After my insistence to change the room ,was shifted to a better room.

Was this review helpful? Yes 1
New York City, New York
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 27, 2015

Please do not book this hotel online.. The hotel staff is terrible especially Thomas. he does not know how to speak to clients. Do not deserve to be in the hospitality industry.. The hotel infrastructure and rooms and location are good, but the staff just ruined my day and hotel didn't matter at all. Paid full money and got out... More 

Was this review helpful? Yes 6
Diplomat2014, General Manager at Hotel Diplomat, responded to this review

Dear Abhi S, Greetings from The Diplomat, New Delhi! The Diplomat , since its inception, has been upheld for our hospitality and has enviable repute. The Diplomat has been known for its unmatched service and a warm ambience and as a-home-away-from-home for its discerning guests. It is our endeavour to not only meet your expectations but exceed it. It has... More 

Cape Town
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed February 18, 2015

Good location and nice building but the smaller touches need attention. Air con didnt work, room was clean but a bit musty and window didnt open unless you propped it with a water bottle. Shower flooded bathroom floor (although water was nice and hot). Mixed staff - a couple who looked seriously unimpressed whenever you spoke to them. Breakfast buffet... More 

Was this review helpful? Yes 4
Diplomat2014, General Manager at Hotel Diplomat, responded to this review

Dear Guest, Greetings from Hotel Diplomat. Thank you for your recent stay at our hotel. I hope your stay was pleasant with us. The Diplomat , since its inception, has been upheld for our hospitality and has enviable repute. The Diplomat has been known for its unmatched service and a warm ambience and as a-home-away-from-home for its discerning guests. It... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 27, 2015

Great place to stay, great location, great staff.......great location, heritage property.....extremely helpful staff, contemporary decor, great restaurant with open-air seating as well, relatively easily accessed via public transport too...

Was this review helpful? Yes 4
Diplomat2014, General Manager at Hotel Diplomat, responded to this review

Dear Guest, Greetings from The Hotel Diplomat Thank you for your recent stay at our hotel. I hope your stay was pleasant with us. The Diplomat, since its inception, has been upheld for our hospitality and has enviable repute. The Diplomat has been known for its unmatched service and a warm ambience and as a-home-away-from-home for its discerning guests. It... More 

New Delhi, India
Contributor
18 reviews 18 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed December 30, 2014

In the name of a breakfast buffet what you will get is a Shock! Breakfast at a Delhi dhaba will be much better. You are paying as much as you would pay at a good business hotel (branded) but the service and standard is low. Staff old and rude. Thought I will get the feel of a good old heritage... More 

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Diplomat2014, Manager at Hotel Diplomat, responded to this review

Dear Guest, Greetings from Hotel Diplomat At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I have noted your observations for suitable corrective action.At Diplomat it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure... More 

San Diego, California
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 10, 2014

Stayed at this hotel for 2 nights. Had booked a deluxe room . The first room that I was given did not have the bed configuration that I had booked. Then the moved me to a second room, which did not have water available in the bathroom. When the water did come, it splashed all over the bathroom and the... More 

Was this review helpful? Yes 2
Diplomat2014, Manager Operations at Hotel Diplomat, responded to this review

Dear Guest, Greetings from Hotel Diplomat At the outset, I would like to acknowledge receipt of your feedback and thank you for bringing these points to our notice. I have noted your observations for suitable corrective action.At Diplomat it is our constant endeavor to provide you with high standards of personalized service and efficiency. I look forward to the pleasure... More 

New Delhi
Contributor
15 reviews 15 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed November 6, 2014

Location is pretty good and pretty close to airport and nearby tourist attraction. It was under renovation is what I was told when requested for the room on the first floor with balcony. Decent service with decent food. Go for the rooms on first floor as it has balcony attached to it.

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Diplomat2014, Manager at Hotel Diplomat, responded to this review

Dear Guest, Greetings from Hotel Diplomat We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favorable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at... More 

Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 4, 2014

I stayed two nights here whilst on business. It describes itself as a boutique hotel and it is small. I had a suite with a sizeable terrace. The staff were friendly to the guests and eager to please. Not so friendly to each other though and I witnessed a Fawlty-esque argument at the reception desk one morning. I also had... More 

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Diplomat2014, Manager at Hotel Diplomat, responded to this review

Dear Sir, Your valuable feedback regarding your stay with us is highly appreciated and the time taken to provide me with these details is of utmost importance to us. We sincerely apologize for all the inconveniences you experienced while staying with us. The corrective measures to be more precocious and corrective measures to rectify the problem has been taken up.... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 30, 2014

I and my wife stayed at the hotel on 21st July, 2014. We are very much happy with the hospitality of the hotel staffs. They all are very much gentle, cooperative, with good English vocabulary! Their room air conditioners are powerful! Bathrooms are spacious, cool, neat and clean. Wifi is good! Minibar is nice! Room has telephone with calling outside... More 

Was this review helpful? Yes
Diplomat2014, Manager Operations at Hotel Diplomat, responded to this review

Dear Guest, Greetings from Hotel Diplomat We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favorable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at... More 

Senior Contributor
23 reviews 23 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 23, 2014

The rooms were neat and tidy and the toilets clean. We stayed for one night on July 3rd. The restaurant is being renovated. As the building is old there is continuous renovations. The staff are very polite and helpful and the rates are reasonable. I definitely recommend this hotel and will not hesitate to stay there again.

Was this review helpful? Yes
Diplomat2014, Manager Operations at Hotel Diplomat, responded to this review

Dear Guest, Greetings from Hotel Diplomat We would like to thank you for your review on your recent stay with us. We are delighted to know that several aspects of the hotel, service and staff have left you with a favorable impression and that you enjoyed your stay with us. Your feedback has been shared with the entire team at... More 

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