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Hotel The Royal Plaza

19 Ashoka Rd, New Delhi 110001, India
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Hotel The Royal Plaza
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Hotel The Royal Plaza
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Manchester, United Kingdom
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed April 28, 2013

I stayed at the Royal Plaza expecting a classy hotel, and true, the entrance is grand, the rooms have lovely furnishings, the restaurant isn't bad, but all in all it was overpriced. The rooms were pretty small and had grubby fingermarks on walls and doors which I didn't expect from this class of hotel. In addition the WiFi wasn't free,... More 

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, I thank you for taking the time to share an honest review of the hotel. It is our endeavor to ensure that every guest leaves our hotel as an ambassador of our product and services. In your case, we have clearly failed to do so. We appreciate your feedback in the true spirit of constructive assessment and effectively... More 

london
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed April 27, 2013

I had the pleasure of staying in this hotel from 17 to 26 April 2013 and having adjusted my expectations based on the price I paid, really enjoyed my stay. Location ideal for tourism in Delhi with metro station nearby. Unique decor with roman sculptures and paintings is quite effective .Equally roman garden besides the well maintained swimming pool provides... More 

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for your valuable feedback. We are delighted to know that the overall ambience, the amenities and the room was to your great liking and satisfaction. I’ve noted your comment on the service aspect which gives us an insight towards the area of improvement at our end. At Royal Plaza we always consider that the comments are... More 

Kendal, United Kingdom
1 review
5 of 5 stars Reviewed April 26, 2013

I thought I would try Royal Plaza based on the fabulous deal I got from Hotel website It was just perfect. The room I had was priced superbly, had a whole host of entitlements and the hotel is just magnificent inside. The room was spacious, clean and very comfortable and the food in the hotel was also very good. I... More 

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for taking the time to write a review about the hotel. I am delighted to know about your stay being a memorable experience and would like to thank you for the patronage extended to the hotel. Look forward to welcome you on your next visit. Thanks and Regards Munassir warisi Khan Manager Online More 

Kent, Connecticut
1 review
5 of 5 stars Reviewed April 26, 2013

Our stay at the Royal Plaza was outstanding in every respect. The location is absolutely wonderful around the corner from the City centre and within walking distance of a number of sights. The hotel is quite charming and our room was quite comfortable and reasonably spacious. Everything was clean and first rate. The thing that I appreciated most was the... More 

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest Greetings from Hotel The Royal Plaza and thank you for your comments on Trip Advisor! I am happy to learn that we were able to live up to your expectation and you liked our services and amenities. I thank you for appreciating our colleagues.Your ratings and comments really mean a lot to us and this is how we... More 

Sydney
Top Contributor
57 reviews 57 reviews
29 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 25, 2013

I stayed here twice on my recent trip to India - on the first and last night of my tour. Room 325 - this room is a corner room so it felt a little more spacious than the other room I stayed in. It was a twin room, beds were far enough apart and there was more than enough room... More 

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest , Thank you for posting a review on Trip Advisor. I am pleased to note that you enjoyed your stay and that service rendered by my team contributed to the memories. Your appreciation motivates us in our endeavor to create delight for all our guests and your kind words instill further confidence in our product and services we... More 

toronto
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed April 24, 2013

My review is a bit late as my family travelled in Dec 2012. We stayed for 3 nights so I think i can give a fair review. The hotel is very ornate looking and gives the impression of a 5 star hotel in New Delhi so the look matches the price that you are charged. I would have rated it... More 

Was this review helpful? Yes 1
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest , Thank you for your valuable feedback! It is very unfortunate that your experience at the hotel did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation. You are our valued guest and your feedback is important to us. At Royal Plaza we always consider... More 

Colombo, Sri Lanka
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed April 22, 2013

During my short stay in this hotel (2 days) I found that the service is excellent. Starting from the bell desk, Night receptionist (Female) also was helpful and also a very special comment to the HR department. I would like to highly appreciate the Public area attendant on duty in the lobby washroom (On 14th evening around 8.00 PM) was... More 

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest , Thank you for posting a review on Trip Advisor. I am pleased to note that you enjoyed your stay and that service rendered by my team contributed to the memories. Your appreciation motivates us in our endeavor to create delight for all our guests and your kind words instill further confidence in our product and services we... More 

Melbourne, Australia
1 review
5 of 5 stars Reviewed April 21, 2013

It’s a decent property with clean and comfortable rooms. Check in and Check-out very quick, staff was friendly, stayed here for 4 days. There are many options to eat like Pizza Hut, Bikanerwala, Mainland China etc. less than a km away. Metro station is also nearby. Found it value for money.. Breakfast had a widespread .

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Thank you for appreciating Hotel The Royal Plaza New Delhi . It is the motivation and generous appreciation by guests such as yourself that align and engage the hotel's team to excel in offering outstanding guest experience to our guests. I look ahead to your next visit. Thanks and Regards Munassir warisi Khan Manager Online More 

Highlands
Contributor
11 reviews 11 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 20, 2013

Unfortunately after staying one night, we returned a week later for two further disappointing nights. The delightful pool and small Roman Garden are rented out to a blaring local DJ which is frequented by several hundred local young people, all diving into the pool, many fully clothed, with back-packs and shoes and clothing draped on every table, chair & sunbed.... More 

Was this review helpful? Yes 2
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Firstly thank you for an honest feedback of your experience at the hotel and would like to assure that your pointers have been addressed with the concerned departments. We take our guests' experience as a learning to train our associates for delivering a memorable experience. I urge you to please treat this experience as an aberration to our... More 

Travelers are raving about these New Delhi hotels

Springfield, Missouri
2 reviews
5 of 5 stars Reviewed April 19, 2013

It's the most amazing hotel I've ever been to! - Not only is it extravagant but the atmosphere is calm and friendly. The rooms are impeccable and the food is ridiculously tasty! We had an excellent service from the staff and highly recommend this hotel. If we ever do happen to travel to India Royal Plaza will definitely be our... More 

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Greetings from Hotel the Royal Plaza We are delighted to read your comments and extremely thrilled to learn about your plans to return back. I am sure you shall once again carry back true Royal Hospitality and pleasant memories. Please do not hesitate to contact me directly should you require any assistance. Thanks and Regards Munassir warisi Khan... More 

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