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Hotel The Royal Plaza

19 Ashoka Rd, New Delhi 110001, India
Hotel amenities
Hotel The Royal Plaza
Best prices for: 1 room 1 guest
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Ranked #213 of 626 Hotels in New Delhi
A recent review
5 of 5 stars reviewed 2 days ago
Maddywin Pune, India
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pune, India
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

in the heart of city and heart of the travelers. breakfast is good. rooms are clumsy but well maintained . toiletries provided in required quantities. the service is good. for a traveller with work in central delhi , this is the best place

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Aberdeen, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

As you walk in this hotel it has the wow factor but head for the rooms and then the disappointment and disgust hits you. We had booked a superior twin room was shown to a tiny double when we stated that we required a twin room we received a scornful - don't you sleep together! We had to wait in... More 

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Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 6 days ago NEW

Arrived here on a business trip, there were discrepancy over rates as each manager seem to have different quotes for the same room. Went ahead and stayed the night since it was pretty late to begin with. BF buffet hall is severely under staffed and I ended up waiting for more than the usual for simple services such as water.... More 

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Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, We thank you for taking the time to share an honest review of the hotel. We are grateful for your review that has helped me understand our guest needs better and constantly improve ourselves. As a valued Guest, your comfort is our primary concern and your comments are duly noted and we assure you that corrective measures will... More 

New York City, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 of 5 stars Reviewed 1 week ago

The food is very expensive and is not worth it, the beds are really hard. The place looks nice and the people is also nice, I'm not planing on going back to India again, but if I go I will not stay at this hotel.

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Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest Thank you for taking out the time to give us your valuable feedback. We sincerely apologise for the inconvenience you experienced during your stay with us.Royal Plaza thrives to provide an unique guest experience and has always ensured to provide the utmost comfort to their customers. We take your feedback as a concern area and we shall definitely... More 

New Delhi, India
2 reviews
1 of 5 stars Reviewed 1 week ago

Had to say that not the best of the property in town. Staff does not know the information about the hotel. Went there for a banquet event and the staff was clueless about the service running here and there. The lobby staff was taking salfies during the shift and was giggling. Cannot say that it was a good experience

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Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest , Thank you for your valuable feedback. It is unfortunate that the hotel services did not reflect the quality you expected from us and I am really concerned that we did not live up to your expectation. Your feedback on service gives us an insight towards the area of improvement at our end. At Royal Plaza New Delhi... More 

Coimbatore, India
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at Hotel Royal Plaza for four nights, it is a four star hotel with all facilities, though the room we occupied on the 12th floor was quite cramped for a hotel in this rating. Property is very well maintained & provides the best in class luxury with all amenities. Hotel's location is very near to Connaught place and... More 

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Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Greetings from Hotel The Royal Plaza New Delhi Thank you very much for taking the time to give us a feedback. We are delighted to know of your pleasant stay at the hotel and thank you so much for your appreciation of our product and services. We look forward to welcoming you back soon at the Royal Plaza... More 

Chandigarh, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 1 week ago

the standard of room service is disgusting. Additionally, they have sheer stupid hospitality. I checked in and a waited came to my room - to lock minibar, as I had checked in as bill to company customer. I saw them charging a customer Rs. 500 for a hand towel, as the small towel got stained with blood, from a cut... More 

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, We thank you for taking the time to share an honest review of the hotel. We are grateful for your review that has helped me understand our guest needs better and constantly improve ourselves. As a valued Guest, your comfort is our primary concern and your comments are duly noted and we assure you that corrective measures will... More 

Mumbai (Bombay), India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Property is very well maintained & provides the best in class luxury. Being located in the heart of Delhi provides a very good connectivity across Delhi. Also the staff is very well trained to assist you for each & everything. The ambiance is such that you will fall in love with it at the first sight. Also the light piano... More 

Was this review helpful? Yes
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, Greetings from Hotel The Royal Plaza New Delhi Thank you very much for taking the time to give us a feedback. We are delighted to know of your pleasant stay at the hotel and thank you so much for your appreciation of our product and services. We look forward to welcoming you back soon at the Royal Plaza... More 

Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a need to be in a hotel in central Delhi last week and went scouting overt the web. As someone very familiar with the city, I knew this property was conveniently located. On a travel site, www.yatra.com I found the hotel listed amongst many others. The tariff was good enough and I booked myself from May 3 to... More 

Was this review helpful? Yes 5
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest Thank you for taking out the time to give us your valuable feedback. We sincerely apologise for the inconvenience you experienced during your stay with us.Royal Plaza thrives to provide an unique guest experience and has always ensured to provide the utmost comfort to their customers. We take your feedback as a concern area and we shall definitely... More 

london
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its true, every time I came out of my room to walk towards elevators, it felt like walking on a cloud because floors appear to be coated with shiny polish and yet they are not slippery. Hotel's location is very near Connaught place and government offices. Views from rooms are very soothing. Ambience levels vary between average to excellent depending... More 

Was this review helpful? Yes 4
Munassir, Manager at Hotel The Royal Plaza, responded to this review

Dear Guest, I would like to appreciate that you chose to stay at Hotel The Royal Plaza New Delhi during your visit to new delhi and taking the time to share an honest review of the hotel. On behalf of the Travel Desk team, I sincerely apologize for the inconvenience caused to you. I assure you that the corrective measures... More 

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