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Svelte Hotel and Personal Suites

A-3, District Centre, Select Citywalk | Saket, New Delhi 110017, India
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Svelte Hotel and Personal Suites
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Ranked #159 of 635 Hotels in New Delhi
A recent review
4 of 5 stars reviewed 3 weeks ago
Rupa J Nairobi, Kenya
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251 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

As soon as we checked in we were informed that we have been upgraded to the presidential suite, that made us mighty excited. As soon as we entered the room, we realised that it was smelling foul. Inspite of having 2 rooms in the suite, that is for 4 people, there were only 2 bottles of water and 2 cups.... More 

Was this review helpful? Yes
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! We understand that the services of the hotel did not meet your expectations and we regret the inconvenience caused. We have made a note of your suggestions with regards to water pressure in the shower and have already taken measures to enhance the same. Thank you for... More 

Nairobi, Kenya
Senior Contributor
33 reviews 33 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at the Svelte Hotel from May 20th to 24th May. We chose that location because of going to a hospital which was in close proximity. The good thing that i will point out is that the communication service that i received from Simmy Verma was very Efficient and quick. i had contacted her from Kenya and within afew... More 

Was this review helpful? Yes
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! We are delighted to hear that you liked the hotel location and services and have made a note of your suggestions with regards to room lighting. We will work towards to it to enhance the same. Have conveyed your generous words of praise to Simmy and she... More 

Contributor
11 reviews 11 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Location is excellent, with direct access to CityWalk Mall, however the rooms were shabby and need work. You also hear A LOT of noise from the street and music from a nearby restaurant. The sheets on my bed clearly hadn't been cleaned after the last guest (there were hairs under the duvet, pen marks, and dirty marks on the sheets)... More 

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poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! Please accept our sincere apologies for the inconvenience caused to you at the Hotel Spa. We are investigating the matter and will take necessary corrective measure accordingly. We are pleased to hear that you liked the hotel location and are utilizing your suggestions on improvising the housekeeping... More 

Colombo, Sri Lanka
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 21, 2015

The hotel is attached to Select City Mall and DLF which has everything you could want - cinemas, shops and every type of food. We had a spacious apartment that was very cool and could have been absolutely amazing if it had been better maintained. Our shower got blocked and had a very damp smell, the lights didn't work sometimes,... More 

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poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and valuable feedback through Trip Advisor! We are glad that you liked the location and the spacious suites with kitchenette and appreciate your suggestions in areas requiring improvisation. We are utilizing your feedback to further enhance services in the areas mentioned. We look forward to another opportunity to serve you better upon... More 

Colombo
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 19, 2015

We bought into the idea of being attached to the mall and for this purpose it was excellent. Everyday there was something wrong with the room. From faulty lights to a shower recess that wouldn't drain - it was annoying to have to call about something or the other. Buffet breakfast is average at a cheap price. We travelled with... More 

Was this review helpful? Yes
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and valuable feedback through Trip Advisor! We are glad that you liked the concept of the hotel. We have made a note of your suggestions with regards to room lights and shower in the bathroom and regret the inconvenience caused. We have utilized your feedback and have taken measures to improvise these... More 

1 review
3 of 5 stars Reviewed May 16, 2015

Nice property and BAD SERVICE. I am visiting svelte on somebody's recommendation tonight. At first i was pretty impressed with the property. The rooms are well furnished and its a nice concept. But the good things end here. I checked in at 5pm and since then i m having problem with service. Avoid if you want services. Go ahead if... More 

Was this review helpful? Yes
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay at Svelte and feedback through Trip Advisor! We are glad that you liked the hotel suites and have noted your suggestions with respect to the services. We apologize for the inconvenience caused and regret that we could not match up to the desired service levels. We look forward to another opportunity to... More 

1 review
4 of 5 stars Reviewed May 16, 2015

I stayed in Svelte hotel delhi for three weeks. The staff were excellent, so helpful and friendly. I would return there for the staff alone. Svelte is in a great location. From the moment we set foot in the hotel we felt happy and secure. Highly recommend this hotel.

Was this review helpful? Yes
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your long stay at Svelte and feedback through Trip Advisor! We are glad to hear that you enjoyed your stay and liked the hotel location, facilities and services.Thank you for commending the team members which motivates them to strive harder to achieve the desired levels of service. We look forward to welcoming you back at... More 

Bengaluru (Bangalore), India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2015

We’re happy to write this review about Svelte. We’ve been using the hotel since 2012 – this last visit in April 2015 was perhaps our 7th – 8th long stay at the hotel, and like always we are extremely happy with the personalized attention and service of the entire staff right from the security, concierge, front desk / reservations, in-room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 3
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! We are delighted to hear that you enjoyed your stay and liked the hotel facilities and services. We thank you for all the encouragement and generous comments and for patronizing Svelte Hotel & Personal Suites. It is indeed a pleasure to have you stay with us and... More 

Washignton, DC
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 6, 2015 via mobile

Have stayed here when my normal hotel in Delhi is booked. Both times the rooms, while large, we're not very clean - sticky yucky floors and torn sheets and old towels. A good deep clean and a more exciting fresher breakfast would be a positive improvement.

Was this review helpful? Yes 2
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for recent stay and feedback through Trip Advisor! We have made a note of your suggestions with respect to thorough room cleaning and buffet breakfast and have already implemented measures to improvise and enhance these services further. We look forward to another opportunity to serve you better. Warm Regards, Pooja Patti More 

Mangalore, India
Contributor
12 reviews 12 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 19, 2015

Stayed here between the 14th to 17th April with my family, Property is located within the city walk mall, great upmarket feel, there are also 3 other properties in this same locale. Comfortable suite ensemble, good for families. Do not understand them collecting an advance for Extras ??? Reception was very Cold and unwelcoming and took an awful long time,... More 

Was this review helpful? Yes 3
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for choosing Svelte Hotel and Personal Suites for your recent stay and feedback through Trip Advisor! We are delighted to hear that you liked the spacious and comfortable suites and the housekeeping services. We have made a note of your suggestions with regards to areas of improvement in the Front Desk and Food & Beverage services... More 

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