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Svelte Hotel and Personal Suites

A-3, District Centre, Select Citywalk | Saket, New Delhi 110017, India
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Svelte Hotel and Personal Suites
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Ranked #165 of 643 Hotels in New Delhi
A recent review
5 of 5 stars reviewed yesterday
Kevin B New York City, New York
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255 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I was in India for a month with friends. While there, my friends left for Calcutta, leaving me behind in Delhi. I needed a place to stay for a week & found this hotel. The staff was amazing!! I booked a suite, so this way I could cook for myself. It was my own mini apartment!! I also loved the... More 

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New Delhi, India
1 review
4 of 5 stars Reviewed 5 days ago NEW

I stayed in Svelte hotel and apartment in room 507 from 19th July 2015 to Sunday 26th July 2015. Staff are very friendly, the rooms are clean, Kanchan the housekeeper Harish the concierge and the front desk staff are very respectful. Internet is not as fast as I expected to be and it is expansive but I could check mails... More 

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poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! We are delighted to hear that you enjoyed your stay at Svelte and liked the overall hotel services.We have made a note of your suggestions and will work towards enhancing the internet speed. Thank you for encouraging the team members and motivating them to do their best... More 

Mumbai (Bombay), India
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Very very poor hotel the rooms have poor maintenance the service is slow ! The staff is uncooperative .. Would never come back ! The staff is extremely untrained to be working in hospitality ! The staff behaves as if they are doing us a favour ..

Was this review helpful? Yes
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! We understand that the services of the hotel did not meet your expectations and we regret the inconvenience caused. We have made a note of your suggestions and have taken measures accordingly to enhance our services. We look forward to another opportunity to serve you better should... More 

Bhubaneswar, India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed here with family for 1 night. The hotel has a great location, inside Citywalk Mall. The rooms are good although I think that they do need some renovation, but no complains as we didn't use the rooms much. And since the hotel is in a mall, you don't have opt for a room with any meals. Most of the... More 

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poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! We are glad that you liked the hotel and it's location. With respect to the rooms, we have made a note of your feedback and are already taking measures towards the same. We look forward to welcoming you back to the Svelte Hotel & Personal Suites upon... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 19, 2015

As soon as we checked in we were informed that we have been upgraded to the presidential suite, that made us mighty excited. As soon as we entered the room, we realised that it was smelling foul. Inspite of having 2 rooms in the suite, that is for 4 people, there were only 2 bottles of water and 2 cups.... More 

Was this review helpful? Yes
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! We understand that the services of the hotel did not meet your expectations and we regret the inconvenience caused. We have made a note of your suggestions with regards to water pressure in the shower and have already taken measures to enhance the same. Thank you for... More 

Nairobi, Kenya
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 10, 2015

We stayed at the Svelte Hotel from May 20th to 24th May. We chose that location because of going to a hospital which was in close proximity. The good thing that i will point out is that the communication service that i received from Simmy Verma was very Efficient and quick. i had contacted her from Kenya and within afew... More 

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poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! We are delighted to hear that you liked the hotel location and services and have made a note of your suggestions with regards to room lighting. We will work towards to it to enhance the same. Have conveyed your generous words of praise to Simmy and she... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed June 5, 2015

Location is excellent, with direct access to CityWalk Mall, however the rooms were shabby and need work. You also hear A LOT of noise from the street and music from a nearby restaurant. The sheets on my bed clearly hadn't been cleaned after the last guest (there were hairs under the duvet, pen marks, and dirty marks on the sheets)... More 

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poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and feedback through Trip Advisor! Please accept our sincere apologies for the inconvenience caused to you at the Hotel Spa. We are investigating the matter and will take necessary corrective measure accordingly. We are pleased to hear that you liked the hotel location and are utilizing your suggestions on improvising the housekeeping... More 

Colombo, Sri Lanka
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 21, 2015

The hotel is attached to Select City Mall and DLF which has everything you could want - cinemas, shops and every type of food. We had a spacious apartment that was very cool and could have been absolutely amazing if it had been better maintained. Our shower got blocked and had a very damp smell, the lights didn't work sometimes,... More 

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poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and valuable feedback through Trip Advisor! We are glad that you liked the location and the spacious suites with kitchenette and appreciate your suggestions in areas requiring improvisation. We are utilizing your feedback to further enhance services in the areas mentioned. We look forward to another opportunity to serve you better upon... More 

Colombo
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 19, 2015

We bought into the idea of being attached to the mall and for this purpose it was excellent. Everyday there was something wrong with the room. From faulty lights to a shower recess that wouldn't drain - it was annoying to have to call about something or the other. Buffet breakfast is average at a cheap price. We travelled with... More 

Was this review helpful? Yes
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay and valuable feedback through Trip Advisor! We are glad that you liked the concept of the hotel. We have made a note of your suggestions with regards to room lights and shower in the bathroom and regret the inconvenience caused. We have utilized your feedback and have taken measures to improvise these... More 

1 review
3 of 5 stars Reviewed May 16, 2015

Nice property and BAD SERVICE. I am visiting svelte on somebody's recommendation tonight. At first i was pretty impressed with the property. The rooms are well furnished and its a nice concept. But the good things end here. I checked in at 5pm and since then i m having problem with service. Avoid if you want services. Go ahead if... More 

Was this review helpful? Yes
poojapatti, General Manager at Svelte Hotel and Personal Suites, responded to this review

Dear Guest, Thank you for your recent stay at Svelte and feedback through Trip Advisor! We are glad that you liked the hotel suites and have noted your suggestions with respect to the services. We apologize for the inconvenience caused and regret that we could not match up to the desired service levels. We look forward to another opportunity to... More 

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