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The BMK

B-3, Greater Kailash Enclave - 1, New Delhi 110048, India (Formerly Bright Star Inn)
Hotel amenities
The BMK
Best prices for: 1 room 1 guest
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Ranked #324 of 620 Hotels in New Delhi
A recent review
4 of 5 stars reviewed 5 days ago
Manish S
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16 reviews from our community

Traveler rating
    4
    4
    4
    0
    4
See reviews for
5
2
2
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
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English first
  • All months
    (16)
  • Mar-May only
    (3)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (3)
  • Dec-Feb only
    (7)
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1 review
4 of 5 stars Reviewed 5 days ago NEW

Spend one night on a business trip , good hotel, had good service, room was very clean, and staff behaviour was nice.I will personal thanks Amit for the best in class service. it was pleasant stay there.

Was this review helpful? Yes
Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at THE BMK . Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. It was a pleasure to read that you found our service great and appreciated the... More 

Pune, India
1 review
4 of 5 stars Reviewed 6 days ago NEW

This is a good hotel. Tariff is as per with the local standard rate. Nice Room service and friendly people. It has free wifi and speed was average in my room. Quality of food was good. It is near by Nehru place so places like Main Nehru Place market, Lotus temple and Kalka Jee Temple are near by. Special thanks... More 

Was this review helpful? Yes
Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest , Thank you for taking out your valuable time and for sharing your experience. We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you. It is comments... More 

Kolkata (Calcutta), India
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 29, 2015

The hotel is Average and the room tariff very high as compared with the service. Hotel address mentioned is incorrect as the hotel is located on GK-Extension were as the staff mention the address as GK only. Hotel is located on the main road very near to Nehru Place and other Shopping malls. Rooms are good. No dining space was... More 

Was this review helpful? Yes
Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest, Thank you for sharing your experience with us, we greatly appreciate you taking the time to bring this matter to our attention. We are also very sorry for any inconvenience the hotel services may have caused you. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback... More 

New Delhi, India
1 review
5 of 5 stars Reviewed November 21, 2014

This place is very good. The people are friendly and so helpful. But the food charges are too high........................................................................................................

Was this review helpful? Yes
Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest, Thank you for taking out your valuable time and for sharing your experience during your stay at THE BMK Hotel New Delhi. We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available. It is comments such as yours that motivate us to offer even... More 

Contributor
16 reviews 16 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 21, 2014

This hotel is pathetic .. Worst rooms , torn clothes of the room service guys.. had a terrible time in the hotel.. have filed a consumer case for defrauding , mental harassment and misconduct with the guest. .

Was this review helpful? Yes
Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest , Firstly, thank you for taking out your valuable time to share your priceless and constructive feedback. Please accept my sincere apologies for the inconvenience reported during your stay at the Hotel. Kindly be rest assured that I have taken up the matter strongly with the department concerned and immediate action has been taken to prevent such recurrences... More 

A TripAdvisor Member
1 of 5 stars Reviewed April 3, 2014

Worst experience of life, firstly overpriced with poor room conditions,hve to wait for half an hour for check in, water supply is poor in toilets nd food is overpriced nd not palatable.Rooms are stinking as it is not cleaned for months

Was this review helpful? Yes 1
Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest, Firstly, thank you for taking out your valuable time to share your candid and constructive feedback. I sincerely apologies for the inconvenience reported and assure you that strict action has been taken to rectify the same. I am deeply concerned with your feedback regarding the service which you did not receive from our side . I would like... More 

Bengaluru (Bangalore), India
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 9, 2014

Very bad experience, landed in New Delhi in the night and reached the hotel around mid-night. Waited for 45 mins to check-in. Got a room with broken toilet, taps with no or very little water. By the way no tea/coffee maker in the room. 8 am called the room service for a cup of tea and got a prompt response... More 

Was this review helpful? Yes 2
Maheshverma, General Manager at The BMK, responded to this review

Dear Sir, Tahnks a lot for your valuable comments but there are facilities avialable in all rooms as tea and coffee maker. Also the staff do have a locker facility in hotel and they cannot change there dresses in Dining area. We assure you the best services in future. More 

Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 5, 2014

This hotel had some of the worse service and accommodation I have ever experienced. Our room was filled with cigarette smoke although we requested non-smoking. When we asked to switch rooms, they came in with a perfumed spray to "fix" the problem. When we finally moved there was no hot water. The water remained off our entire stay despite asking... More 

Was this review helpful? Yes 2
Maheshverma, General Manager at The BMK, responded to this review

Dear Sir, Thanks for your valuable suggestions but whatever has been mentioned by you is not correct and secondly the property got renovated the same year and entire amenities are avialable in the rooms. More 

Delhi, Louisiana
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 22, 2013

Friendly staff, excellent location, clean facilities, super welcome and quick service. Had to order medicines for my son at 2 in the morning and the ever helpful staff picked it up from the chemist and delivered it to my room. Restaurant staff remembered exactly what we ordered the day before and always asked if we wish to order the same... More 

Was this review helpful? Yes 4
Maheshverma, General Manager at The BMK, responded to this review

Dear Guest, Thank you for choosing The BMK for your recent stay in New Delhi. Thank you for taking the time to write to us and for sharing your experience. We are happy to know that you have thoroughly enjoyed the accommodation, facilities, food and services. Thank you so much for your kind support and recommendation. And we're always eager... More 

Kolkata (Calcutta), India
Top Contributor
64 reviews 64 reviews
37 hotel reviews
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed December 19, 2013

Given its location, the size of the rooms and the facilities, the hotel rate is very reasonable. However, they do not seem to have sufficient no of staff to cater to. They also perhaps depend on outsourced laundry. We stayed there for 5 nights. The rooms were not cleaned and towels, bed sheets etc not changed as they claim the... More 

Was this review helpful? Yes 2
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