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3.5 of 5 Hotel   |   B-3, Greater Kailash Enclave - 1, New Delhi 110048, India (Formerly Bright Star Inn) (Greater Kailash I)
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Ranked #392 of 612 Hotels in New Delhi
A recent review
3 of 5 stars reviewed 5 weeks ago
ShyamAgarwalKolkata Kolkata (Calcutta), India
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14 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Kolkata (Calcutta), India
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

The hotel is Average and the room tariff very high as compared with the service. Hotel address mentioned is incorrect as the hotel is located on GK-Extension were as the staff mention the address as GK only. Hotel is located on the main road very near to Nehru Place and other Shopping malls. Rooms are good. No dining space was... More 

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New Delhi, India
1 review
5 of 5 stars Reviewed November 21, 2014

This place is very good. The people are friendly and so helpful. But the food charges are too high........................................................................................................

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16 reviews 16 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed October 21, 2014

This hotel is pathetic .. Worst rooms , torn clothes of the room service guys.. had a terrible time in the hotel.. have filed a consumer case for defrauding , mental harassment and misconduct with the guest. .

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A TripAdvisor Member
1 of 5 stars Reviewed April 3, 2014

Worst experience of life, firstly overpriced with poor room conditions,hve to wait for half an hour for check in, water supply is poor in toilets nd food is overpriced nd not palatable.Rooms are stinking as it is not cleaned for months

Was this review helpful? Yes 1
Bengaluru (Bangalore), India
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 9, 2014

Very bad experience, landed in New Delhi in the night and reached the hotel around mid-night. Waited for 45 mins to check-in. Got a room with broken toilet, taps with no or very little water. By the way no tea/coffee maker in the room. 8 am called the room service for a cup of tea and got a prompt response... More 

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Maheshverma, General Manager at The BMK, responded to this review

Dear Sir, Tahnks a lot for your valuable comments but there are facilities avialable in all rooms as tea and coffee maker. Also the staff do have a locker facility in hotel and they cannot change there dresses in Dining area. We assure you the best services in future. More 

Singapore, Singapore
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 5, 2014

This hotel had some of the worse service and accommodation I have ever experienced. Our room was filled with cigarette smoke although we requested non-smoking. When we asked to switch rooms, they came in with a perfumed spray to "fix" the problem. When we finally moved there was no hot water. The water remained off our entire stay despite asking... More 

Was this review helpful? Yes 2
Maheshverma, General Manager at The BMK, responded to this review

Dear Sir, Thanks for your valuable suggestions but whatever has been mentioned by you is not correct and secondly the property got renovated the same year and entire amenities are avialable in the rooms. More 

Delhi, Louisiana
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 22, 2013

Friendly staff, excellent location, clean facilities, super welcome and quick service. Had to order medicines for my son at 2 in the morning and the ever helpful staff picked it up from the chemist and delivered it to my room. Restaurant staff remembered exactly what we ordered the day before and always asked if we wish to order the same... More 

Was this review helpful? Yes 4
Maheshverma, General Manager at The BMK, responded to this review

Dear Guest, Thank you for choosing The BMK for your recent stay in New Delhi. Thank you for taking the time to write to us and for sharing your experience. We are happy to know that you have thoroughly enjoyed the accommodation, facilities, food and services. Thank you so much for your kind support and recommendation. And we're always eager... More 

Kolkata (Calcutta), India
Top Contributor
60 reviews 60 reviews
35 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 19, 2013

Given its location, the size of the rooms and the facilities, the hotel rate is very reasonable. However, they do not seem to have sufficient no of staff to cater to. They also perhaps depend on outsourced laundry. We stayed there for 5 nights. The rooms were not cleaned and towels, bed sheets etc not changed as they claim the... More 

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1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 14, 2013

we generally travel in delhi first time we stayed in THE BMK in last 5 years its great experience of home away home. place is very close to Nehru place & gk market. here FO staff is very friendly. good connective to city center & airport / railway station.

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 27, 2012

I normally stay in Gurgaon during my trips to India but this time I had to stay in Delhi. I had to meet people in Greater Kailash, so I stayed at The BMk. I arrived in the wee hours of the morning but the staff was expecting me. It was HOT in Delhi so it was a very pleasant experience... More 

Was this review helpful? Yes 1
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Additional Information about The BMK

Address: B-3, Greater Kailash Enclave - 1, New Delhi 110048, India (Formerly Bright Star Inn)
Location: India > National Capital Territory of Delhi > New Delhi > Greater Kailash I
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The BMK 3.5*
Number of rooms: 50
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