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The BMK

B-3, Greater Kailash Enclave - 1, New Delhi 110048, India (Formerly Bright Star Inn)
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The BMK
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Ranked #202 of 643 Hotels in New Delhi
A recent review
4 of 5 stars reviewed 4 days ago
singhsoorme Batala, India
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21 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Batala, India
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Hotel was good as it did not appear from outside, room was good , i booked it from make my trip.com . i got it very cheap,, by applying coupoun , i paid only 1900 for 3 nights,, after coupoun....but staff was not friendly.. just book from make my trip by coupoun & saty at night then it just awsome... More 

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2 reviews
5 of 5 stars Reviewed May 13, 2015

It was very comfortable stay with the hotel. staff are very friendly , I felt like staying in home . special thanks to Mr. AMIT , who helped me a lot , overall very nice stay wish to come again when will be in delhi

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Bengaluru (Bangalore), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 9, 2015

Hotel was good as it did not appear from outside, just as society is made by the people, the same way , the foundation of hotel is laid down on the pillar of service. Location of this hotel to be on outer ring road add extra feather in the cap of BMK HOTEL , everything was up to the mark... More 

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 21, 2015

Spend one night on a business trip , good hotel, had good service, room was very clean, and staff behaviour was nice.I will personal thanks Amit for the best in class service. it was pleasant stay there.

Was this review helpful? Yes 2
Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest, We do appreciate you taking time out to share with us your experience while at THE BMK . Thank you for your positive comments. I am continuously working with my team to ensure flawless service and great product experience for all our guests. It was a pleasure to read that you found our service great and appreciated the... More 

Pune, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 20, 2015

This is a good hotel. Tariff is as per with the local standard rate. Nice Room service and friendly people. It has free wifi and speed was average in my room. Quality of food was good. It is near by Nehru place so places like Main Nehru Place market, Lotus temple and Kalka Jee Temple are near by. Special thanks... More 

Was this review helpful? Yes 2
Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest , Thank you for taking out your valuable time and for sharing your experience. We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available. I have shared your feedback with my team and they were extremely happy to hear from you. It is comments... More 

Kolkata (Calcutta), India
Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed January 29, 2015

The hotel is Average and the room tariff very high as compared with the service. Hotel address mentioned is incorrect as the hotel is located on GK-Extension were as the staff mention the address as GK only. Hotel is located on the main road very near to Nehru Place and other Shopping malls. Rooms are good. No dining space was... More 

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Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest, Thank you for sharing your experience with us, we greatly appreciate you taking the time to bring this matter to our attention. We are also very sorry for any inconvenience the hotel services may have caused you. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback... More 

New Delhi, India
1 review
5 of 5 stars Reviewed November 21, 2014

This place is very good. The people are friendly and so helpful. But the food charges are too high........................................................................................................

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Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest, Thank you for taking out your valuable time and for sharing your experience during your stay at THE BMK Hotel New Delhi. We are delighted to note that you had an enjoyable stay and you were extremely happy with the hotel services and the facilities available. It is comments such as yours that motivate us to offer even... More 

Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed October 21, 2014

This hotel is pathetic .. Worst rooms , torn clothes of the room service guys.. had a terrible time in the hotel.. have filed a consumer case for defrauding , mental harassment and misconduct with the guest. .

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Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest , Firstly, thank you for taking out your valuable time to share your priceless and constructive feedback. Please accept my sincere apologies for the inconvenience reported during your stay at the Hotel. Kindly be rest assured that I have taken up the matter strongly with the department concerned and immediate action has been taken to prevent such recurrences... More 

Travelers are raving about these New Delhi hotels

A TripAdvisor Member
1 of 5 stars Reviewed April 3, 2014

Worst experience of life, firstly overpriced with poor room conditions,hve to wait for half an hour for check in, water supply is poor in toilets nd food is overpriced nd not palatable.Rooms are stinking as it is not cleaned for months

Was this review helpful? Yes 1
Amit J, Front Office Manager at The BMK, responded to this review

Dear Guest, Firstly, thank you for taking out your valuable time to share your candid and constructive feedback. I sincerely apologies for the inconvenience reported and assure you that strict action has been taken to rectify the same. I am deeply concerned with your feedback regarding the service which you did not receive from our side . I would like... More 

Bengaluru (Bangalore), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed February 9, 2014

Very bad experience, landed in New Delhi in the night and reached the hotel around mid-night. Waited for 45 mins to check-in. Got a room with broken toilet, taps with no or very little water. By the way no tea/coffee maker in the room. 8 am called the room service for a cup of tea and got a prompt response... More 

Was this review helpful? Yes 2
Maheshverma, General Manager at The BMK, responded to this review

Dear Sir, Tahnks a lot for your valuable comments but there are facilities avialable in all rooms as tea and coffee maker. Also the staff do have a locker facility in hotel and they cannot change there dresses in Dining area. We assure you the best services in future. More 

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