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Hotel Florence

3.0 of 5 2719 Bank Street | Karol Bagh, New Delhi 110005, India
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Hotel Florence
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250 reviews from our community

Traveler rating
    138
    82
    22
    6
    2
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34
77
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed today NEW

I stayed at Hotel Florence for about 10 days on a recent trip to India - I was in and out of Delhi 3 times. I found the hotel to be very clean and comfortable. The staff were helpful and friendly. I stayed in a room that had a street view and I also stayed in a room that didn't... More 

Was this review helpful? Yes
Rural Virginian
Top Contributor
173 reviews 173 reviews
77 hotel reviews
123 helpful votes 123 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here one night, unexpectedly, actually, due to some weather delays in our plans. It was a welcome sight after staying in a dreadful hotel in Varanasi. This room was nicely decorated and clean as well as quiet. It has central heat, which is a plus in the winter. The bathroom was fine--plenty of hot water and a nice... More 

Was this review helpful? Yes 2
Sydney, Australia
Top Contributor
60 reviews 60 reviews
30 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed at this hotel as part of a group tour of India. The hotel is clean and hygienic. Breakfast is average but acceptable. It is located in a bustling part of Delhi. There are no shortages of shops, markets and good restaurants to go to. The staff is very helpful. For budget travellers this is a good hotel to... More 

Was this review helpful? Yes 3
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with Florence Hotels. It was a pleasure to have you stay at Florence Hotels New Delhi and we thank you for sharing your encouraging review with us. I will... More 

Sydney, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In fairness I am not sure whether there is a better location in Delhi but we found that there was nowhere (restaurants, bars or sights) to go within walking distance of the hotel. If location is not a concern then the hotel is fine. The room was spotless and had everything one needed. It is a bit irritating having to... More 

Was this review helpful? Yes 3
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better. We are really happy to know that you enjoyed your stay with us and liked the quality of our accommodation and laundry facility, please accept my apologies that we were not able to delight you with... More 

Tweed Heads
Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed over night in a triple room. The room was modern and clean. The food in the coffee shop was nice. The showers were warm. Staff were efficient. I'd stay there again! The hotel is surrounded by shops but due to a late arrival and early departure we didn't get to visit any.

Was this review helpful? Yes 3
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback about your stay with us, we feel privileged that we were able to delight you. We will definitely ensure you again have a wonderful experience on your next stay. We look forward to welcoming you back soon. Sincerely Sanjeev Pande, General Manager. More 

Unitedville, Belize
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hospitality experience offered is comparable to 4/5 star hotel stayed here for 2 nights with family the hotel was quite comfortable food quality was up to the mark overall nice experience.. Thanks for making our tour memorable we will recommend and come back again

Was this review helpful? Yes 2
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Greetings from Florence Hotels! Thank you for choosing to stay with us while you were on your holiday. Your comments are greatly appreciated I will pass on your comments to the staff, it’s always nice to hear we are getting it right. Again, I wish to thank you for your input and hope to see you the next time... More 

1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is a comfortable hotel convenient for business travellers. Located pretty close to the New Delhi railway station so that I didn't have a problem reaching at 1.30 am on a winter night. The room is cosy and kept out the Delhi chill very effectively. Linen and furnishings good, Wifi however did not work, some problem I was told. The... More 

Was this review helpful? Yes 4
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest Greetings from Florence Hotels! We are glad you choose to stay with us and taking the time to post positive comments about your stay Thank you again and we hope to see you in the near future. Sincerely yours, Sanjeev Pande General Manager, More 

Taos, New Mexico
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2014

An excellent and relatively small hotel absolutely safe rooms of the hotel were just great, really clean including the bathrooms, the staff organised the transfer to all meetings, which is certainly more expensive than a Cab on call but it’s worth it totally surprised and satisfied with hotel and level of service will definitely stay in the hotel the next... More 

Was this review helpful? Yes 3
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels Thank you for your feedback about your stay with us, we feel privileged that we were able to delight you. We will definitely ensure you again have a wonderful experience on your next stay. We look forward to welcoming you back soon. Sincerely Sanjeev Pande, General Manager. More 

New Delhi, India
1 review
5 of 5 stars Reviewed December 19, 2014

Great experience with a nice budget the rooms were excellent compact and designed properly Florence has been very well maintained, and the service was excellent buffet lunch was awesome and there was nothing to complain about (We were on a fixed plan)- the room service and housekeeping services were prompt and professional. I must say the decision to book Florence... More 

Was this review helpful? Yes 3
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels Thank you for your feedback about your stay with us, we feel privileged that we were able to delight you We are really happy to know that you liked the quality of our accommodation We thank you for your appreciation and your positive feedback and look forward to welcoming you back at Florence Hotels... More 

Brazil
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 19, 2014

I stayed here after looking at the reviews on Trip Advisor and everything was just perfect as described by fellow visitors It is centrally located so all the places are within walking distance room was pretty good linens & towels provide were fresh washrooms were neat & clean staff was polite and helpful. Food was great and room service was... More 

Was this review helpful? Yes 3
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one We are glad you choose to stay with us I will pass on your comments about the staff being friendly and helpful, it’s always nice to hear we are getting it... More 

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Additional Information about Hotel Florence

Address: 2719 Bank Street | Karol Bagh, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Florence 3*
Number of rooms: 24
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Also Known As:
Florence Hotel New Delhi

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