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Hotel Florence

#102 of 650 Hotels in New Delhi
Certificate of Excellence
2719 Bank Street | Karol Bagh, New Delhi 110005, India
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1 room 1 guest
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279 Reviews from our TripAdvisor Community

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Traveler rating
    148
    96
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    6
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (77)
  • Jun-Aug only
    (48)
  • Sep-Nov only
    (73)
  • Dec-Feb only
    (81)
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London, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

This is a 3star hotel with all the five star service and quality. I got a room which I think was renovated recently since it was smakingly lovely. Location: very near metro station. Locality : shopping area . Food: MC Donald , dominos ,subway ,KFc etc all walking distance. Will stay here agin during the next trip .

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Hyderabad, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here during our company conference in Delhi. Hotel is very clean and modern. Our room had good cubical shower/hot water running all the time, Metro station is 10 min walk or 2-3 min tuk tuk. Food served in-house is also very hygienic and tastes well. Overall must 5 star service in 3 star price

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback about your stay with us, we feel privileged that we were able to delight you. We will definitely ensure you again have a wonderful experience on your next stay. We look forward to welcoming you back soon. Sincerely Sanjeev Pande, General Manager. More 

Newcastle
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed in his hotel when I was visiting inda for a month with fellow students and stayed here for 5 nights. The staff in the hotel are friendly and helpful however there were some minor communication problems. Although the hotel was air conditioned well in the reception area the in-room aircon was less effective for the humidity. The restaurant... More 

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking, it’s always nice to hear we are getting it right. Again, I wish to thank you for your input and hope to see you the next time you travel... More 

yamuna nagar
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a nice good hotel in the budget range. Well furnished rooms, clean bathrooms. I stay here most of the times on business trips and family trips. Its in busy karol bagh area. Mc d, bikaner pizza hut etc are at 10 minutes walking distance. Good hotel

Was this review helpful? Yes 3
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, It was a pleasure to have you stay at Florence Hotels New Delhi and we thank you for sharing your encouraging review with us. We are delighted to note that your experience with Florence Hotels, New Delhi was enjoyable and that you have taken fond memories of your stay with us. Your generous praise of our team members... More 

North Mackay, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 30, 2015

We stayed here when we first arrived in Delhi and then again when we returned after touring India for four weeks. We found the hotel to be clean and the staff were helpful and friendly. The location was great. We spent a day in the endless markets around the corner and organised several other tours easily from the hotel. All... More 

Was this review helpful? Yes 2
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one. We look forward to welcoming you in our midst again soon and hope to continue being your hotel of choice while in Delhi. Regards, Sanjeev Pande General Manager More 

Toronto, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 18, 2015

Not bad. Clean but small. No hot water, but in 40 degrees outside, you probably don't need hot shower. Breakfast quite poor. Watch the freshness, I 've seen spoiled eggs. Staff friendly but not overwhelmingly, like I've seen some other hotels in India. I got a good night sleep. Get a room that doesn't face the street or you won't... More 

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Thank you for sharing your candid feedback!! Your feedback has been taken up seriously with the entire team we will examine all possible causes that lead to you going through such an experience. May we request you to consider this as an aberration not reflective of our regular service standards. I would be grateful if you can let... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 14, 2015

Rooms are ok, not too big. Quite noisy nabourhood. Besides a market, there is hardly anything to do in the neighbourhood. All the big places of interest are more then 5km away. breakfast is very moderate. For 1000 rupies more you can stay in a 4 or 5 star hotel with more luxery. Each day you have to get a... More 

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest Greetings from Florence Hotels!! Thank you for your feedback about your stay with us. I will be more than happy if you give me another opportunity to serve you we will definitely ensure you have a wonderful experience on your next stay. I would be grateful if you can let me know on gm@florencegroup.in whenever you wish to... More 

Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 12, 2015

We stayed at this hotel on the recommendation of a family member who had used it previously. The hotel is not expensive, but is clean, and functional. It is located beside one of Delhi's busiest market areas where everything from shoes and saris to jewels can be purchased. The chaos of the markets is inviting and there is just so... More 

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, It was a pleasure to have you stay at Florence Hotels New Delhi and we thank you for sharing your encouraging review with us. We are delighted to note that your experience with Florence Hotels, New Delhi was enjoyable and that you have taken fond memories of your stay with us. Your generous praise of our team members... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 8, 2015

I brought a group of motorcycle adventurer's here in March 2015 and we used this place as our Delhi 'base', returning here 3 times over over several weeks. It was perfect for that role: very clean, tidy, good food, readily available cold beers, courteous and helpful staff, nicely designed modern rooms...close to the motorcycle markets of Karol bath and a... More 

Was this review helpful? Yes 2
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels! I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with Florence Hotels It is our earnest endeavour to ensure that our guests enjoys a memorable experience and I am delighted to know that you had a wonderful stay... More 

Paris
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 2, 2015

We stayed for just over a week in this hotel and was very pleased with the quality and standard of the rooms. The bathroom is clean and modern looking. Rooms adjacent to the lifts are very large and can easily accommodate 2 adults/2 kids. The service is good and friendly. I would definitely recommend this hotel to friends and family.

Was this review helpful? Yes
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels! Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better. We are really happy to know that you enjoyed your stay with us and liked the quality of our accommodation. We thank you for your appreciation and your positive feedback and look forward to welcoming you... More 

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