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Hotel Florence

3.0 of 5 2719 Bank Street | Karol Bagh, New Delhi 110005, India
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236 reviews from our community

Traveler rating
    131
    76
    21
    6
    2
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32
73
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16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed in Hotel Florence for 2 nights, first hotel in India. Was pleasantly surprised at how nice and clean everything inside was compared to out side. Comfy beds, nice breakfast. Good Oasis in Delhi, close by some good restaurants.

Was this review helpful? Yes
Goetzville, Michigan
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

A very decent clean and friendly small hotel tucked away close to Park the rooms are decent for twin occupancy toilets are kept neat and sufficient toiletries are provided the a/c is quite effective. The Breakfast which is included in the tariff is very good with a mix of north indian, south indian and continental. We had a wonderful experience... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

A good quality hotel for New Delhi. There is an elevator to the third floor. The air conditioned rooms are quite spacious with a fridge and mini bar (no alcohol). There's is a large TV with cable channels. The restaurant is small but the menu is extensive and of good quality. There is a huge afternoon/evening market bazaar in the... More

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for choosing to stay with us, Your comments are greatly appreciated and we will review on the areas you expressed concern, we shall try to improve on those areas and make your stay pleasant during your next visit. Thank you again and we hope to see you in the future. Sincerely yours,... More

sydney australia
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights then came back for another night at the end of our trip. Our first room was very nice and looked out over the front of the hotel. Bathroom was large and clean, bed comfortable. Both dinner and breakfast were included in the tariff and were quite good. Drinks were extra of course with beer... More

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels! I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with Florence Hotels It is our earnest endeavour to ensure that our guests enjoys a memorable experience and I am delighted to know that you had a wonderful stay... More

Queensland, Australia
Top Contributor
77 reviews 77 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A reasonable hotel in Karol Bagh. Staff pleasant and helpful BUT I was allocated an internal room with no windows or any natural light. It was absolutely pitch dark and with no air flow at all. Bathroom was clean and tidy and quite modern. Despite requests to change, the place was full and there were no other options. The upstairs... More

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels Thank you for your feedback about your stay with us. Please accept my apologies that we were not able to delight you. We will definitely review on the suggestion you have made and the ares of concern we shall ensure we exceed your expectations on your next stay. Please write in to me on... More

Baurech, France
1 review
5 of 5 stars Reviewed 2 weeks ago

I had to stay overnight at this lovely hotel Very attentive friendly staff what a pleasure to be so well taken care of nice rooms and very important Wi-Fi free 24 hours with a decent speed , As a corporate, I am pleased with the overall services Had a wonderful experience

Was this review helpful? Yes
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!! Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful, it’s always nice to hear we are getting it right. Again, I wish to thank... More

New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel in Delhi for anyone looking for budgeted hotel and I would myself stay here again very welcoming and friendly staff hotel is located in a well-to-do market area in central Delhi, beds are clean and comfortable rooms are fairly basic, but absolutely fine I had a pleasant stay here and staff was also cooperative. It... More

Was this review helpful? Yes
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback about your stay with us, we feel privileged that we were able to delight you. We will definitely ensure you again have a wonderful experience on your next stay. We look forward to welcoming you back soon. Sincerely Sanjeev Pande, General Manager. More

North Holland Province, The Netherlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The best hotel, offers all basic comfort excellent staff, impeccably clean and fantastic rooms moreover at a good location near to railway station and within a happening market good small cosy restaurant nicely priced menu, food was served hot and freshly cooked I loved the kandori Chicken I unbiased recommend this hotel to all.

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels! Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful to them all, it’s always nice to hear we are getting it right. Again, I... More

California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Simply perfect the restaurant was also excellent - some of the best food we've had in Delhi. As promised by my travel agent this hotel lived above my expectation I wanted a decent budgeted hotel and I am sure you don’t have many in this area of Delhi. Next time I really will recommend this hotel to my friends, Thank... More

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest Greetings from Florence Hotels! We are glad you choose to stay with us while you were visiting New Delhi India and taking the time to post positive comments about your stay and also suggestions. Thank you again and we hope to see you in the near future. Sincerely yours, Sanjeev Pande General Manager, More

Denver, Colorado
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The service was great and food fresh and well laid in the morning buffet the restaurant is small and compact where they serve the best quality food everyone is so nice and welcoming. I really recommend this hotel to anyone and everyone the staff were great This hotel provided with the best service which one can expect.

Was this review helpful? Yes 2
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one. We look forward to welcoming you in our midst again soon and hope to continue being your hotel of choice while in Delhi. Regards Sanjeev Pande General Manager More

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Additional Information about Hotel Florence

Address: 2719 Bank Street | Karol Bagh, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Florence 3*
Number of rooms: 24
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Also Known As:
Florence Hotel New Delhi

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