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Hotel Florence

3.0 of 5 2719 Bank Street | Karol Bagh, New Delhi 110005, India
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Hotel Florence
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Hotel Florence
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256 reviews from our community

Traveler rating
    141
    85
    22
    6
    2
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35
78
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17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars NEW

On arrival in Delhi, we took a chance and arrived at the Hotel Florence. Hotel booking sites indicated that this hotel was full, but the manager said that two rooms were being vacated and let us look at them before booking. Saw them both and booked both. The rooms were very comfortable, you couldn't hear the noise from the street... More 

Was this review helpful? Yes
North Yorkshire, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 3 times - one night at start and end of our 3 week holiday in India, with a 2 night stay in the middle. Sadly on our 1st night in India, the room was only okay - rather dim lighting, broken lamp, mucky window with outside sill covered in pigeon droppings.. had views onto dingy back street but... More 

Was this review helpful? Yes
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback about your stay with us, we feel privileged that we were able to delight you during your second visit. Please accept my apologies that we were not able to delight you during your first visit. We will definitely insect the areas of concern and ensure we exceed your expectations... More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful property clean rooms... nice room size with a great location.. highly recommended for the location of the property and the ambience is good. Only thing needs a change is to address the breakfast menu.. rest the hotel is an at awesome location and very good neat clean rooms good service.. keep it up..

Was this review helpful? Yes
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with Florence Hotels, we will review with our chefs in order to improve on the breakfast menu that you expressed We are delighted to note that your experience with... More 

Canary Islands, Spain
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Centrally located the hotel provides all the best service and food. Rooms are clean and the front office is courteous. A very good place to visit with family & friend’s one can do lots of shopping by paying the best price. The buffet spread is very good & delicious all though a small restaurant but very neatly and hygienically maintained.

Was this review helpful? Yes
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, It was a pleasure to have you stay at Florence Hotels New Delhi and we thank you for sharing your encouraging review with us. Your generous praise is motivating and will encourage us to strive towards excellence. I do hope that you have the opportunity to visit us again in the distant future. Thank you, Kind regards, Sanjeev... More 

Perth, Australia
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Arriving in Delhi for our first trip to India we spent 3 nights at this gem of a place, Very clean, great staff, comfortable room with good bathroom and a nice, although small dining room upstairs. Hotel Manager very helpful and we were pleased to return to this hotel 3 weeks later before we departed.

Was this review helpful? Yes
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one. We look forward to welcoming you in our midst again soon and hope to continue being your hotel of choice while in Delhi. Regards Sanjeev Pande General Manager More 

Perth, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at Hotel Florence for a total of 5 nights both by myself and with a friend. After a bad experience at the airport, the manager at Hotel Florence instantly put me at ease and made me feel extremely safe detailing the location of the hotel and answering all of my queries. The bedrooms were comfortable and one of... More 

Was this review helpful? Yes 1
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for taking the time to review our hotel following your recent stay with us. I’m glad you found the hotel to your liking and I will pass on your comments about the staff being friendly and helpful to them all, it’s always nice to hear we are getting it right. Again, I... More 

Melbourne, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at Hotel Florence for about 10 days on a recent trip to India - I was in and out of Delhi 3 times. I found the hotel to be very clean and comfortable. The staff were helpful and friendly. I stayed in a room that had a street view and I also stayed in a room that didn't... More 

Was this review helpful? Yes 3
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Michael, Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one. Your generous praise of our team members is motivating and will encourage us to strive towards excellence. We look forward to welcoming you in our midst again soon and hope to... More 

Rural Virginian
Top Contributor
173 reviews 173 reviews
77 hotel reviews
126 helpful votes 126 helpful votes
5 of 5 stars Reviewed January 13, 2015

We stayed here one night, unexpectedly, actually, due to some weather delays in our plans. It was a welcome sight after staying in a dreadful hotel in Varanasi. This room was nicely decorated and clean as well as quiet. It has central heat, which is a plus in the winter. The bathroom was fine--plenty of hot water and a nice... More 

Was this review helpful? Yes 4
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Thank you for your glowing feedback about the facilities and services offered. It gives me great joy that we succeeded in making your stay a memorable one. We look forward to welcoming you in our midst again soon and hope to continue being your hotel of choice while in Delhi. Regards Sanjeev Pande General Manager More 

Sydney, Australia
Top Contributor
61 reviews 61 reviews
30 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 9, 2015 via mobile

We stayed at this hotel as part of a group tour of India. The hotel is clean and hygienic. Breakfast is average but acceptable. It is located in a bustling part of Delhi. There are no shortages of shops, markets and good restaurants to go to. The staff is very helpful. For budget travellers this is a good hotel to... More 

Was this review helpful? Yes 5
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience with Florence Hotels. It was a pleasure to have you stay at Florence Hotels New Delhi and we thank you for sharing your encouraging review with us. I will... More 

Sydney, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 9, 2015

In fairness I am not sure whether there is a better location in Delhi but we found that there was nowhere (restaurants, bars or sights) to go within walking distance of the hotel. If location is not a concern then the hotel is fine. The room was spotless and had everything one needed. It is a bit irritating having to... More 

Was this review helpful? Yes 4
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback regarding your stay at our hotel it truly helps us serve you better. We are really happy to know that you enjoyed your stay with us and liked the quality of our accommodation and laundry facility, please accept my apologies that we were not able to delight you with... More 

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Additional Information about Hotel Florence

Address: 2719 Bank Street | Karol Bagh, New Delhi 110005, India
Location: India > National Capital Territory of Delhi > New Delhi
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Florence 3*
Number of rooms: 24
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Also Known As:
Florence Hotel New Delhi

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