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Hotel Bocas del Toro

Certificate of Excellence
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#2 Calle | No 2 Calle, Bocas Town, Isla Colon, Bocas Town, Isla Colon 77777, Panama
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Hotel Bocas del Toro
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Hotel Bocas del Toro
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258 reviews from our community

Traveler rating
    156
    69
    25
    5
    3
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28
121
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13
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, Ireland
Senior Contributor
42 reviews 42 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Highly Recommended! Great location on the main street of Isla Colon so surrounded by bars and restaurants as well as the bar in the hotel itself which opens out onto the main street. Also walking distance from the airport and the boat taxis go from a few doors down. Clean and spacious rooms with a nautical theme. Lovely staff. Good... More 

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San Diego, California
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Nice central location with great breakfast which is included and helpful staff. The rooms were clean but the sheets have seen better days. The bartender could use some training. Drinks were awful. Figured out why no one was ever at the bar. But overall it was a good experience and was a good value for what we got.

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Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Dear SuzinSD, Thank you for sharing your experience and the things you enjoyed about your stay. We're pleased you were happy with the hotel's location, helpful staff and clean rooms. We're always striving to improve, so your comments are helpful. We'll address the points you mentioned, and hope to offer you a better cocktail in the future. More 

Olympia, Washington
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were at the hotel for a seven night stay. With the exception of the front desk staff, there seemed to be quite a turnover in personnel. This affected the level of service. On some days the service was excellent from housekeeping to the kitchen staff. On other days this was not true. However, the front desk was ALWAYS staffed... More 

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Wold, Manager at Hotel Bocas del Toro, responded to this review

Dear Gillboy11, Thank you for your recent visit to Hotel Bocas del Toro and for taking the time to share your experience. We are pleased you thoroughly enjoyed our great location and wonderful waterfront views during your week stay. We apologize for any irregular service experienced during your stay and will follow up on your comments with our Team. Hotel... More 

London
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

After reading the reviews I was so excited to be going to Hotel Bocos del Torro but, and I dont want to be picky, I was dissapointed. The room we was given is on the second floor in the roof space, and as such had very little head room. This made the room feel very enclosed and small. I didn't... More 

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Wold, Manager at Hotel Bocas del Toro, responded to this review

Dear Tracy L, Thank you for your recent visit to Hotel Bocas del Toro and thank you for taking the time to share your experience. We are pleased we were able to meet your request for an ocean view room while enjoying our great location and wonderful waterfront views; with the exception of ants of course. We immediately solved the... More 

Denver, Colorado
Top Contributor
50 reviews 50 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The staff was very friendly, there’s a great deck facing the water, and the breakfast was very good. The room and the hotel was clean, with pretty wood floors and walls and detailing, and awesome blueberry soap! However, I thought it was a little over-priced at $175 (including tax) for three of us, compared to what we paid elsewhere –... More 

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Wold, Manager at Hotel Bocas del Toro, responded to this review

Thank you for your recent visit to Hotel Bocas del Toro and thank you for taking the time to share your experience at our Boutique Hotel in Bocas Town, as well as your visit to a recommended hostel lodge on Bastimentos Island. We are pleased that you decided to stay with us in Bocas Town and that you thoroughly enjoyed... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2015

We initially booked 2 nights here at the top of our holiday budget. We were very happy with the room, location and the staff were very helpful and attentive. As a result we ended up staying an extra couple of nights. Our first room was slightly bigger with balcony onto the street and the second was cheaper and with no... More 

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Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Service with a smile! We're always glad to help arrange tours, and give our guests ideas of fun activities in the area. More 

Seattle, Washington
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2015

This place has nice rooms and friendly staff. The prices do seem a bit high, but that is the case for the whole town. The next level down in price is three levels down in quality, comfort, and security. The rooms with balconies, both bay view and street view, share the center balcony with the hallway, only separated by a... More 

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Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Three levels above the rest in quality, comfort, and security. Glad you enjoyed your stay, the restaurant and friendly staff. More 

Toronto, Canada
Contributor
15 reviews 15 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 17, 2015

We arrived at this hotel after spending a few days on the neighbouring Isla Bastimentos. The room was clean, bed was comfortable and spacious but after staying in a number of other places in Panama we felt that there wasn't as much value given the price of the accommodation. There was a cute little balcony that faced the street, which... More 

Was this review helpful? Yes 2
Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

Dear Travelbug 4224, Thank you for your recent visit to Hotel Bocas del Toro and thank you for taking the time to share your kind review. We, too, are pleased that you found the room was clean, the bed comfortable and the room spacious. We're also glad you enjoyed the cute little balcony that faced the street. We regret the... More 

Beaufort, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed February 15, 2015

We stayed 4 nights in Room 4....a large room with a king bed with a balcony overlooking the water. The room was immaculate and meticulously cleaned every day we were there. The staff could not have been more friendly or charming. While it is extremely well run, it has a relaxed atmosphere that is in keeping with this laid back... More 

Was this review helpful? Yes 3
Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

We're so pleased you enjoyed your stay. Glad to know you enjoyed the room, restaurant and service. Hope to see you again! More 

Surrey
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 10, 2015 via mobile

The hotel is extremely well cared for with extremely helpful staff who go out of their way to accommodate requests. Although not the hotel's fault the street noise can be very loud, lasting until the very early hours. Lastly the hotel is not flexible on later than 11:00 am check which represents a challenge as the flight back to Panama... More 

Was this review helpful? Yes 3
Julie C, Guest Relations Manager at Hotel Bocas del Toro, responded to this review

We're extremely pleased you enjoyed your stay! Unfortunately, we're unable to offer late check-out when we have incoming reservations. As mentioned, we are glad to store luggage until your desired departure. More 

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