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All 22 Isla Colon hotels

Playa Tortuga Hotel & Beach Resort

4.0 of 5 Resort   |   Isla Colon, Panama
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Playa Tortuga Hotel & Beach Resort
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Ranked #10 of 22 Hotels in Isla Colon
A recent review
3 of 5 stars Reviewed August 11, 2009
DMartin216 Chicago, Illinois
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403 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Playa Tortuga Hotel & Beach Resort
See the most recent reviews
Chicago, Illinois
Top Contributor
92 reviews 92 reviews
10 hotel reviews
168 helpful votes 168 helpful votes
3 of 5 stars Reviewed August 11, 2009

My wife and I were a bit intimidated by the rustic nature of Bocas and thought that a newer, plusher hotel would be a good compromise. The facilities at Playa Tortuga are very nice: we loved our room and they are one of the only hotels in Bocas with a beach. However, the staff is completely clueless and there is... More 

Was this review helpful? Yes 3
Fernando_Machado, DIrector of Operations at Playa Tortuga Hotel & Beach Resort, responded to this review

Dear Guest, Many thanks for the comments relating to your stay during September 2008. Kindly note we do listen to our guests. Although the resort is just 5 minutes away from the town’s main street, the hotel started a month ago a complimentary scheduled shuttle service from our Resort to Bocas Town. It is available to all our guests, free... More 

San Jose
1 review
4 of 5 stars Reviewed August 1, 2009

My wife and I stayed a few months ago and had the opportunity to return this summer. We really enjoyed staying at this Resort. The staff is very friendly. The shuttle that driver received us at the airport with free water bottles (I though it was a nice touch) and gave us a small explanation of Bocas before arriving to... More 

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San Francisco, CA
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 14, 2009

We were booked to stay at Playa Tortuga for two nights after spending two nights in town. Upon check in we were taken to our room, which had a terrible smelled, however I figured it was because the room had not been occupied for a while and opening the doors would make it better. I was wrong! After spending a... More 

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Panama
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 16, 2009

My wife and I are frequent travelers to Bocas and usually we stay at the Tropical Suites, one of nice small hotels right on the water in the main town of Bocas. But we heard about this new "five star hotel" in Bocas and decided to give it a try. Wow, what a disappointment. First of all, this is a... More 

Was this review helpful? Yes 4
Northeast, US
Contributor
16 reviews 16 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed February 7, 2009

When we stayed at the hotel, it had only been open a few months, so hopefully some of the problems will fix themselves over time. We stayed for two nights and it was a comedy of errors. First, the check in was a disaster. They wouldn't acknowledge a rate booked online and charged us more instead. We saw another couple... More 

Was this review helpful? Yes 2
San Francisco
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed February 2, 2009

We had the worst stay on the island. There was no customer service and the worst of all the water was not on. The smell from the hotels sewage water was unbearable. When we went on the beach and walked it we noticed that the sewage drains directly into the ocean where we were swimming. It was so gross that... More 

Was this review helpful? Yes 3
Lakewood Ranch, Florida
Top Contributor
111 reviews 111 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed January 31, 2009

We had heard this was a 5 star hotel. Well it is more like a 1 star hotel. The pool was nice for one day then the water stopped working in the hotel. We could not even flush a toilet. Then the hotel charged us for drinking water even though the water was off and we had no choice. The... More 

Was this review helpful? Yes 1
New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 26, 2009

Beautiful location with a great pool and very nice beach; property has been open less than one year. The rooms are nicely appointed. All have great sea views and terraces. Go for the rooms on the top floor, as they do not have the outdoor lights shining in the room all night long. Staff could use some training as the... More 

Was this review helpful? Yes 1
Copenhagen, Denmark
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 18, 2009

We stayed here mid January for 5 nights and had pretty high expectations before coming. The service in connection with the booking and pre-payment was impeccable and even though we arrived at 10 am the room was ready for us when we arrived at the front desk. Since we were travelling with small kids, we had asked for a room... More 

Was this review helpful? Yes 2
new york
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 6, 2009

Its definitely larger than the other hotels and may be the only RESORT on the island. its a little removed from town which makes it very quiet. it has all the amenities you would want - pool, bar, restaurant, grill, poolside service, gym. I wouldn't call it a four or five star resort under the traditional expectations of what those... More 

Was this review helpful? Yes 1
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Additional Information about Playa Tortuga Hotel & Beach Resort

Address: Isla Colon, Panama
Location: Panama > Bocas del Toro Province > Isla Colon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Playa Tortuga Hotel & Beach Resort 4*
Number of rooms: 117
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Also Known As:
Playa Tortuga Hotel And Beach Resort
Playa Tortuga Hotel & Beach Isla Colon
Playa Tortuga Resort Beach
Playa Tortuga Hotel & Beach Resort Panama/Bocas Del Toro - Isla Colon
Hotel Style:
#3 Top resorts Hotel in Isla Colon
#3 On the Beach Hotel in Isla Colon

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