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Playa Tortuga Hotel & Beach Resort

, Isla Colon, Panama
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Playa Tortuga Hotel & Beach Resort
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488 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

Hotel is beautiful in a great location and has a great pool and a beach too. Free shuttles to the city few times a day. Rooms are nice too but the wet smell in the rooms is so strong, I couldn't sleep! I tried to switch but all rooms have the same smell.

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Seal Beach, California
1 review
2 of 5 stars Reviewed 2 weeks ago

I recently (July/August 2015) stayed at Playa Tortuga for 12 nights while visiting Bocas Del Toro. It had some ups, but many downs. The property itself was beautiful and the location was prime. We were happy with the pool, the gym, and the free kayak rentals. However, when my boyfriend and I checked in, we asked to have the option... More 

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Travelers are raving about these Isla Colon hotels

Costa Rica
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I have traveled 42 times to Bocas del Toro,and have previously have stayed at Playa Tortuga for all my visits ! NO MORE ! Customer Service, especially in Reception, is severely lackig. The rooms have experienced a steady decline including horrible TV's, removal of mini-refrigerators and probably the WORST breakfast on the Island ! Don'tt waste your time here unless... More 

Was this review helpful? Yes 2
Panama City, Panama
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

If you can obtain a package discount, this isn´t a bad deal. BUT, this is no 5 star hotel in any way. The rooms are larger than average, but have a damp musty smell. The breakfast buffet is passable, but nothing to be excited about, really. And travel to and from the town is mostly done by taxi. The staff... More 

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Denmark
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 4, 2015

This hotel is simply not worth the money! Nice rooms and a Nice pool, but thats it! Service level was ansolutely not excisting! We were max 20 people and the same amount of waiters. Even though Nobody asked us if we wanted something! If they did it all happend super slow! The food wasnt good either. If you go to... More 

Was this review helpful? Yes 1
Mesilla, New Mexico
Level Contributor
5 reviews
2 of 5 stars Reviewed July 1, 2015 via mobile

We stayed here as there are NO LUXURY Hotels in Isla Colon. This place needs deep cleaning (mold in bathrooms). I guess lack of attention to detail. The overall cleanliness of room was good. Just in need of maintenance. Pool had lots of bugs, bird feathers and debree floating. We had to request the pool be cleaned everytime we used... More 

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Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 28, 2015

It's a nice 'resort' although it's not as big as I expected. It's in the bigger of the 4 islands in this area with a population of 5,000. Many restaurants and things to do. The staff Is very friendly and helpful. If we have any question they find out for us right away. The rooms are clean and spacious, but... More 

Was this review helpful? Yes 1
Eugene, OR
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 23, 2015

Initially I wasn’t going to write a review of this place. I don’t like to write negative reviews. But after more thought, I think it fair to write something. This is not a fancy resort. It is tired. Construction quality is nothing impressive. No fridge in the rooms (not even a dinky $100 small fridge? Something, anything? Come on folks!)?... More 

Was this review helpful? Yes 2
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 29, 2015

The staff is super friendly, the pool is amazing, the bar on the ocean perfect. The rate on the internet was not the rate I received when I checked in. There were 3 of us only one received a free breakfast. They will call you a taxi when you need. It cost $2 per person to go to town (good... More 

Was this review helpful? Yes 2
Panama City, Panama
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed May 19, 2015

Hotel Playa Tortuga is an average hotel and not close to being worth more than 3 stars. The rooms and hotel is dated, and the Junior Suite was nothing impressive. The staff are very friendly but the hotel needs some serious attention to make it a hotel that it can be. The hotel is outside of the town so you... More 

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