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The Lalu Sun Moon Lake

Travelers' Choice award winner
No.142 Jungshing Road, Yuchr Shiang Nantou, Nantou 555, Taiwan
Hotel amenities
1 room 1 adult
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The Lalu Sun Moon Lake
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296 Reviews from our TripAdvisor Community

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Malaysia
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

You have the best view of the lake from the hotel. We had the corner room facing the lake so it was fantastic waking up to the peaceful lake overlooking the mountains. The hotel itself is pretty dated and old and it does take a good photograph but the rooms and the hotel grounds are in need of a refurbishment... More 

Helpful?
Thank coolchique
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear coolchique, Warm greetings from the Lalu and would like to thank you for your feedback. We are very happy to hear that you have enjoyed our Hospitality and our Hotel Associates have once again shined in what we are known for which is providing Top Quality Service for our guests. Pertaining to your comments on the Hotel itself, we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Staff was very helpful especially Bass at the bar who was so genuine and helpful. I have seen lots of good bartenders but she is exceptional and she will be reason we want to come back to this hotel next time. Food was exceptional and location was the best. You can see most of sun moon river from here. Room... More 

Helpful?
Thank Kelvin L
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Kevin L: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

The hotel is nice.The food in the Chinese restaurant also nice.The hotel is big will get lose.They was some event will like piano at the bar.We can borrow the disc or book from the library.Very relax see the sun moon lake view with the music from the disc we borrow and a cup of coffee from the bar.

Helpful?
Thank Cheng X
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Cheng X: Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

los angeles
Level Contributor
95 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is very well run with excellent staff. The room we had was gorgeous, facing the lake. Had dinner at the chinese restaurant and the food was well made and actually quite reasonable too. Too bad we only stayed one night! Next time, i want to stay longer!

Helpful?
Thank selos10
WillieL00, 業者 at The Lalu Sun Moon Lake, responded to this review

Dear selos10, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Taiwan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

stunning setting and location, great design and facilities, the rooms are tastefully done and extremely soothing. Perfect for families and the staff is very friendly and helpful. the only draw back is the never ending air pollution in Taiwan so most days the setting (which should be beautiful) is shrouded in smog. This is by far THE best place on... More 

Helpful?
Thank bamboosten
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Bamboosten, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 6, 2016

This was our second trip to Lalu within the year. Was previously there in March of 2015 as well (they provide you with what you need for your baby. All very efficient). Got to say, some parts of it are feeling just a bit weary perhaps from the wet weather there and the extensive use of wood. However, it was... More 

Helpful?
Thank MT2163
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear MT2163, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Stavanger
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016

We spent two nights at The Lalu in Taiwan, and it was the most wonderful hotel we ever visited! We had travelled 12 days in Taiwan, an exciting and beautiful country, but the last two days at the Lalu was the top of the trip!

Helpful?
1 Thank GrandmaStavanger
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear GrandmaStavanger, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Murcia, Spain
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 3, 2016

All staff were courteous from the moment we arrived. Good explanation of amenities and how things worked in the room. Mosquito spray found when we were bitten on the evening stroll, and when caught in a heavy cloud burst greater at reception by staff who provided towels for us to dry off and offered to get us some hot tea.... More 

Helpful?
Thank YvonneCR2014
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear YvonneCR2014, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Hamburg, Germany
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 1, 2016

Stayed one night at this superb hotel - my room overlooked the lake and had a large balcony. Lovely room, excellent service and everything was tastefully furnished and decorated. Breakfast was amazing - I have never seen such a large selection of international food. I had dinner in the (Taiwanese) Restaurant - there are several - and the service, menu... More 

Helpful?
Thank Pat931
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear Pat931, Warm greetings and thank you for your comments. We are extremely happy that you have a enjoyed your stay with us. We look forward to welcome you back at The Lalu Sun Moon Lake, Nantou Taiwan. Thank you. Stanley Cheong General Manager The Lalu Sun Moon Lake Nantou Taiwan More 

Sydney, Australia
Level Contributor
65 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 24, 2015 via mobile

Before staying overnight at the Lalu, I wasn't particularly impressed with the Sun Moon Lake..... but the Lake was an incredible experience when seen from this hotel. The service was impeccable as was the room. The staff were attentive and food outstanding!

Helpful?
Thank MazV
WillieL00, 總經理 at The Lalu Sun Moon Lake, responded to this review

Dear MazV, First of all, thank you for your comments and glad that you have enjoyed your stay at The Lalu Sun Moon Lake, Taiwan. We look forwrd to welcome you back To the Lalu for yet another exciting holiday in Sun Moon Lake. Stanley Cheong Deputy General Manger More 

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