After reading so many excellent reviews here on Tripadvisor, we had very high expectations for the hotel and overall environment of the place. All of them were met - and some of them even exceeded :-) The rooms are very spacious, perfectly clean and tastefully decorated, staff is very friendly and helpful, food is absolutely great, territory of the hotel...
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Returning to Ukraine and minus 30 degrees must have been an awful shock, and therefore I’m deeply touched and highly appreciative that in spite off excessively cold weather back home you have made time to write magnificently about your stay with us. Again I apologise for my inability to speak even a few words of Russian – even my staff...
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