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All 12 Polonnaruwa hotels

The Lake Hotel

Pothgul Vihara | New Town, Polonnaruwa 51000, Sri Lanka
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The Lake Hotel
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80%
Ranked #2 of 12 Hotels in Polonnaruwa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
LiNa W
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169 reviews from our community

Traveler rating
    60
    75
    19
    8
    7
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48
67
5
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

The hotel is situated by the lake, the view is amazing! Especially from the pool area. The rooms were a bit shabby, not very clean, a lot of ants in the shower. However, the bed was good, the curtains were perfect and the AC was good. So, a perfect place to get a good night's rest. The staff was very... More

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest Many thanks for your time and sharing your experience on TripAdvisor with regard to your experience. We will look into the negative comments and welcome your your views. Thank you for staying at our property. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We booked to stay here but were told we had been moved to it's sister hotel. Which is placed on the lake next to the beach so it has lovely views. However this is where the locals bathe constantly... We were woken at 6.30am by the locals bathing and cheering away loudly. The room had everything we needed. But there... More

Was this review helpful? Yes 1
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest Many thanks for your time and sharing your experience on TripAdvisor with regard to your experience. Sorry for the inconvenience that we had to put you up at our sister hotel. Thank you for staying with us and choosing THE LAKE. More

Bali, Greece
Contributor
12 reviews 12 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Lovely location, right on the lake shore. With a pool to sit and view the lake which the kids loved. Rooms were fine and had everything we needed. Food was disappointing,a mother buffet, serving average, overlooked food. I would welcome so me good Sri Lankan specials on the a la carte menu. Good value

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments on the property and certainly welcome your suggestion. Appreciate your valuable feedback! More

Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was there for only one night, but I must say that the staff are wonderful and very friendly. Their menu seems a tad limited but the excellent view makes up for it. Good rooms too, and for sure I'll be back.

Review collected in partnership with this hotel

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging assurance of coming back, staff,rooms and location.Much appreciated and see you soon. More

Brisbane, Australia
Top Contributor
145 reviews 145 reviews
129 hotel reviews
154 helpful votes 154 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of this hotel by the lake and close to the archaeological sites is fantastic. On arrival, the entrance is very nicely designed and the check in was welcoming. My room was on the ground floor overlooking the lake with a little balcony outside. The room was comfortable but a little dated. The bathroom looked shabby and there were... More

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments, staff,location and other factors, apparently apart from the minus points. Thank you for brining it up and will be followed up. Much appreciated and many thanks for your time and feedback! More

Melun, France
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Very good hotel along the lake : it's very quiet, the cows come on the lawn and you can see wild elephants on the other side of the lake ! We rented bikes to visit the site : quite nice to swim after the heat in the nice swimming pool.The rooms on the ground floor are OK. The staff is... More

Review collected in partnership with this hotel

Was this review helpful? Yes
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments, service,location and other factors, apparently apart from the minus point we are happy to hear and taken corrective action on this and also of the end results from you. It is a motivating factor to the future guest who wish to experiance all what is on... More

Hotel Not Really a 5 Star
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We only stayed one night, but we liked this place a lot. There was a relaxed atmosphere, it was well run, the pool was great and the location excellent. The evening buffet was a good idea particularly given that a lot of the guests were in tour groups

Was this review helpful? Yes 1
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments, service,location and other areas of attraction. It's great and encouraging to us, much appreciated and many thanks for your time and feedback! More

Colombo, Sri Lanka
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is by the strangest coincidence that we ended up at the Lake hotel. A journey that started in Colombo, with the Knuckles range in central Sri Lanka as the destination changed track in Kandy and we ended up in Polonnaruwa, a journey of many hundred kilometres. So it was a pleasant surprise to come upon this gem of a... More

Was this review helpful? Yes
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments, service,location and other factors, apparently apart from the minus point we are happy to hear of the end results from you. It is a motivating factor to the future guest who wish to experiance all what is on offer. Much appreciated and many thanks for your... More

The Hague
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located directly between the lake and the southern section of the polonnaruwa ruins. The views are great and one has just have to cross the road to visit the ruins. With bicycles the northern ruins are within easy reach. The staff is friendly and helpfull and the buffet is quite good.

Was this review helpful? Yes
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, Many thanks for taking your time in sharing your experience and views of our hotel through TripAvisor and your positives are highly appreciated which drives motivation into the service and facilities we provide.Thank You!! More

Mirissa
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed two nights at the Hotel, and it was excellent. The staff was really helpful and friendly. The only area they can improve is food, which is very ordinary. The room was clean, large and superb. Thanks

Review collected in partnership with this hotel

Was this review helpful? Yes
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments on service staff. Food issue taken note of , appreciated and many thanks for your time and feedback! More

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Additional Information about The Lake Hotel

Address: Pothgul Vihara | New Town, Polonnaruwa 51000, Sri Lanka
Location: Sri Lanka > North Central Province > Polonnaruwa
Price Range (Based on Average Rates): $
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