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The Lake Hotel

Pothgul Vihara | New Town, Polonnaruwa 51000, Sri Lanka
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The Lake Hotel
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226 Reviews from our TripAdvisor Community

Traveler rating
    76
    97
    30
    11
    12
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59
93
6
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Top Contributor
68 reviews 68 reviews
22 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Honestly, I have no affinity to nature -- and while others will be impressive by the lake-view this hotel offers, I am really not too bothered, Be warned, this is a stand alone hotel in a cluster of three other hotels and there really is nothing to do outside of the hotel (if you don't have a driver). There's a... More 

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Bengaluru (Bangalore), India
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Spent a night at The Lake Hotel .. there are three hotels side by side jostling for space .. clean rooms and loos , abiet on the basic side .. the reataurant closes quite early and with no dining options close by one has to plan an early evening .. no gym in the hotel and if swimming is not... More 

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2 reviews
1 of 5 stars Reviewed 3 weeks ago

I checked in only at 9.10 pm. Upon checking in I inquired what time the restaurant was closing from a smart looking receptionist who very abruptly replied that it was closing in minutes at 9.30 pm. When I doubled checked he was adamant with the same answer. The only option given to me was our food to be served to... More 

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Colombo, Sri Lanka
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 26, 2015

I stayed in here last week in # 201.This hotel has a fantastic pool overlooking the Lake at Polonnaruwa which has a beautiful atmosphere & Ambiance.wow! you feel amazing when you relax on the sun beds on the pool deck. the staff was friendly,pleasant & help full. when it comes to the rooms,The Rooms are well designed and well cleaned.... More 

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear valued Guest, Thank you for your comments on Tripadvisor, we welcome your feedback, detailed recommendation and satisfaction on the service and warmth extended to you. Also your negative factors are highly appreciated which gives encouragement to develop and serve you better on a come back.Thank you for staying with us! More 

Senior Contributor
27 reviews 27 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed April 26, 2015

The best option around the ruins. The rooms sae modernasnd with wonderful views of the lake. The food is quite good and the breakfast plenty but no gollish. Littel pool to have a dip from the humid day in the ruins . A great plus is to walk along the lake in the a fternoonand see the locals bathing, brushing... More 

Was this review helpful? Yes 1
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear valued Guest, Thank you for your time comments on Tripadvisor, briefly of your experience on your stay at THE LAKE. We welcome your feedback. Thank you for staying with us! More 

Amstelveen
Top Contributor
78 reviews 78 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 25, 2015

If you opt for a quiet place with a wonderful view across the largest man-made lake in Sri Lanka, this is the place to be. Waking up early and seeing the wildlife right in front of your room is an unforgettable experience! The rooms are OK but for people with fear for insects and or animals maybe not too well... More 

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, Thank you for your time comments on Tripadvisor, of your experience on your stay at THE LAKE. We welcome your feedback and strive to do better where ever commented on. Thank you for staying with us! More 

1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 20, 2015 via mobile

My family visited this hotel 15th April. I made a reservation through their official website. When I got in to hotel at around 3.30 evening they said it's fully booked and I had been transferred their another hotel. Which is better than The lake polonnaruwa. I had no idea what they mean by much better. The hotel have no swimming... More 

Was this review helpful? Yes 4
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear valued Guest, Thank you for your time comments on Tripadvisor, of your experience on your stay at THE LAKE. We apologize to any inconvenience caused to you. Being honest we had a technical issue in operation and is a well aware and did are best in upgrading you to a better room accommodation in person, informing that you could... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 19, 2015

We were at The Lake Hotel last weekend. Not worth for the price at all.. Room was too small & the not enough space for three people. Third bed is not comfortable as all springs gives a back pain. We were on full board basis , lunch was terrible. They don't fill up the buffet once food over. we had... More 

Was this review helpful? Yes 2
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear valued Guest, Thank you for your time comments on Tripadvisor, of your experience on your stay at THE LAKE. We welcome your feedback and valuable comments. Sorry for the inconvenience caused and take full note on your e points Thank you for staying with us! More 

Senior Contributor
33 reviews 33 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 8, 2015

We came on work and stayed over at the hotel. Very nice and well kept modern hotel in the middle of the ancient city. Ten minute drive from the town and easy access from main roads. Rooms are great with AC and good and clean toilets. Food is great very authentic and staff are very friendly and helpful! Would recommend... More 

Was this review helpful? Yes 1
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest Thank you for your comments posted on TripAdvisor, we welcome your feedback,recommendation and appreciation in what was offered to you during your stay Thank for your stay with us! More 

Budapest, Hungary
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed February 14, 2015

We had a nice tour around Sri Lanka in 12 days. We stopped for 1 night in this hotel. It is close to the historic monuments of Polonnaruwa. It has a good pool where we swam after the day. There is a " Lake House " in nearby with the same management.

Was this review helpful? Yes 2
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest Thank you for your comments posted on TripAdvisor, we welcome your feedback, Thank you stay with us! More 

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