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All 12 Polonnaruwa hotels

The Lake Hotel

Pothgul Vihara | New Town, Polonnaruwa 51000, Sri Lanka
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The Lake Hotel
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Ranked #2 of 12 Hotels in Polonnaruwa
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
ShaliJay Colombo, Sri Lanka
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174 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Colombo, Sri Lanka
Contributor
13 reviews 13 reviews
8 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed yesterday NEW

The Lake Hotel is situated in the banks of Prakrama Samudraya(Tank) and in my opinion it has the best view in all Polonnaruwa Hotels. It is conveniently located just walking distance to pothgul viharaya ruins and parakramabahu statute and just 1 Km away from the main ruins. Staff was extremely friendly and helpful, location is very well maintained and food... More

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Athurugiriya, Sri Lanka
1 review
5 of 5 stars Reviewed yesterday NEW

The place is so serene that it helped to reduce my work stress and bring myself back to quiet and calm. I like the hospitality of staff starting from reception to room attendants. Environment was so appealing and good to be in tranquility. I enjoyed the stay so comfortable and warm. Of course I want to go again. Dharshanie

Review collected in partnership with this hotel

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Problem with the receptionist : he told us we didn't ordered. I showed him my email confirmation and then he replied that it should be on another hotel : the Lake Hotel. Was not clear. He told us the hotel was over booked, and after I told him I ordered on this hotel, he gave us a room. Be careful... More

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest Many thanks for your time and sharing your experience on TripAdvisor. With regard to your reservation, which we need to clarify. We did not have a booking for you on the said date and your email presented to us by you on arrival was a booking made through a third party which I need not comment on.... More

Tel Aviv, Israel
Contributor
17 reviews 17 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Small welcoming place, the room wasn't very big but it's exactly what we needed after a long day of travel, and after spending the day int Polonnarua ruins. The staff was very helpful. When there was no hot water in the shower at first, they rushed to fix it right away. The hotel restaurant was lovely, a varied choice of... More

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments, staff,location and other factors. Much appreciated and many thanks for your time and feedback! More

Arucas, Spain
1 review
5 of 5 stars Reviewed 1 week ago

I liked very much. I was with my husband and it was a very lovely experience. It was our aniversary. They prepared surprises for us. We also could swim at the pool on the night. We could enjoy the nature and the views. It was an excellent experience.

Review collected in partnership with this hotel

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments on appreciation of what were offered on our part and you experience staying with us. Thank you for your valuable feedback! More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is situated by the lake, the view is amazing! Especially from the pool area. The rooms were a bit shabby, not very clean, a lot of ants in the shower. However, the bed was good, the curtains were perfect and the AC was good. So, a perfect place to get a good night's rest. The staff was very... More

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Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest Many thanks for your time and sharing your experience on TripAdvisor with regard to your experience. We will look into the negative comments and welcome your your views. Thank you for staying at our property. More

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked to stay here but were told we had been moved to it's sister hotel. Which is placed on the lake next to the beach so it has lovely views. However this is where the locals bathe constantly... We were woken at 6.30am by the locals bathing and cheering away loudly. The room had everything we needed. But there... More

Was this review helpful? Yes 1
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest Many thanks for your time and sharing your experience on TripAdvisor with regard to your experience. Sorry for the inconvenience that we had to put you up at our sister hotel. Thank you for staying with us and choosing THE LAKE. More

Bali, Greece
Contributor
12 reviews 12 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Lovely location, right on the lake shore. With a pool to sit and view the lake which the kids loved. Rooms were fine and had everything we needed. Food was disappointing,a mother buffet, serving average, overlooked food. I would welcome so me good Sri Lankan specials on the a la carte menu. Good value

Was this review helpful? Yes
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments on the property and certainly welcome your suggestion. Appreciate your valuable feedback! More

Colombo, Sri Lanka
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was there for only one night, but I must say that the staff are wonderful and very friendly. Their menu seems a tad limited but the excellent view makes up for it. Good rooms too, and for sure I'll be back.

Review collected in partnership with this hotel

Was this review helpful? Yes
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging assurance of coming back, staff,rooms and location.Much appreciated and see you soon. More

Brisbane, Australia
Top Contributor
145 reviews 145 reviews
129 hotel reviews
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The location of this hotel by the lake and close to the archaeological sites is fantastic. On arrival, the entrance is very nicely designed and the check in was welcoming. My room was on the ground floor overlooking the lake with a little balcony outside. The room was comfortable but a little dated. The bathroom looked shabby and there were... More

Was this review helpful? Yes
Christopher R, Front Office Manager at The Lake Hotel, responded to this review

Dear Valued Guest, many thanks for posting your review on TripAdvisor, your encouraging comments, staff,location and other factors, apparently apart from the minus points. Thank you for brining it up and will be followed up. Much appreciated and many thanks for your time and feedback! More

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Additional Information about The Lake Hotel

Address: Pothgul Vihara | New Town, Polonnaruwa 51000, Sri Lanka
Location: Sri Lanka > North Central Province > Polonnaruwa
Price Range (Based on Average Rates): $
Number of rooms: 40
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